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Template — Access not met decision — Post-legislation changes

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Template

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The contents of this document are OFFICIAL.

Template — Access not met decision — Post-

legislation changes

This template will help Access Assessors update the Letter — Access not met decision to explain the reasons they decided an applicant is not eligible for the NDIS.

This includes the following decision reasons:

  • age requirements not met
  • residence requirements not met
  • disability requirements not met
  • early intervention requirements not met.

Note: Use this template to update letters for post-legislation change decisions. For pre- legislation change decisions, go to [Template — Access not met decision — Pre-legislation changes](Template — Access not met decision — Pre-legislation changes).

1. Recent updates

Date What’s changed
4 November 2024 Scenarios in the Early intervention not met section updated to note that secondary impairments were also considered (if relevant).
3 October 2024 New template to reflect legislation changes from 3 October 2024.

Includes note to help staff understand we have published two access not met decision templates.

There is a template for pre-legislation changes.

There is a template for post-legislation changes.

2. Checklist

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Topic Checklist
Pre-requisites You have:

- read and understood [Our Guideline — Applying to the NDIS
(external)](Our Guideline — Applying to the NDIS (external))
- read and understood [Our Guideline — Mainstream and community
supports (external)](Our Guideline — Mainstream and community supports (external))
- assessed the application against the NDIS eligibility requirements
and decided a person is not eligible.
Actions - [3.1 Supporting evidence](3.1 Supporting evidence)
- [3.2 Age not met](3.2 Age not met)
- [3.3 Residence not met](3.3 Residence not met)
- [3.4 Disability not met](3.4 Disability not met) (use first disability not met criteria only)
- [3.5 Early intervention not met](3.5 Early intervention not met) (use first early intervention not met
criteria only)

3. Templates

Template content has been ‘hidden’ to make it easier to find the correct template. When you find the template you need, reveal the content by:

  1. Selecting the arrow next to the heading, or

  2. Right-click the heading then:

    • select Expand/Collapse
    • select Expand Heading.

  3. Copy template into a blank Microsoft Word document.

  4. Customise the template using content control fields including: text fields, drop-down menus (labelled as ‘Choose an item.’) and date fields.

  • To avoid missing any fields, you can use the Tab button on your keyboard to move from one field to the next.
  • Check any title in the field for instructions about what to write. For example, it might prompt you to choose between ‘you’ or ‘they,’ depending on who will receive the letter:

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redacted

  1. Delete highlighted headings, instructions or text.
  2. Use MS Word>Review>Spelling & Grammar to check your work.
  3. Copy and paste content into the relevant access task and letter.

3.1 Supporting evidence

3.1.1 Evidence provided for the application (delete this heading)

3.2 Age not met

Instruction: When a person is not eligible based on age requirements, update the text fields in the relevant templates then copy and paste into the decision interaction and letter:

  • 3.1: Supporting evidence; and
  • 3.2: Age not met

3.2.1 You are not younger than 65: Section 22(1)(a) (delete this heading)

3.3 Residence not met

Instruction: When a person is not eligible based on residence requirements, update the text fields in the relevant templates then copy and paste into the decision interaction and letter template:

  • 3.1: Supporting evidence; and
  • 3.3: Residence not met

3.3.1 You are not an Australian Citizen, permanent residence and living in Australia:

Section (23)(1)(b) (delete this heading)

3.4 Disability not met

Instruction: When a person is not eligible based on disability requirements, update the text fields in the relevant templates then copy and paste into the decision interaction and letter template:

  • 3.1: Supporting evidence
  • 3.4: Disability not met (Use first disability not met criteria only)
  • 3.5: Early intervention not met (Use first early intervention not met criteria only).

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heading)

3.4.2 Your impairment is not permanent: Section 24(1)(b) (delete this heading)

3.4.3 Your permanent impairment does not substantially reduce your functional

capacity: Section 24(1)(c) (delete this heading)

3.4.4 Your permanent impairment does not affect your social, work or study life:

Section 24(1)(d) (delete this heading)

3.4.5 You are not likely to need NDIS supports under the NDIS for your lifetime: Section

24(1)(e) (delete this heading)

3.5 Early intervention not met

Instruction: When a person is not eligible based on early intervention requirements, update the text fields in the relevant templates then copy and paste into the decision interaction and letter:

  • 3.1: Supporting evidence
  • 3.4: Disability not met (Use first disability not met criteria only); and
  • 3.5: Early intervention not met (Use first early intervention not met criteria only)

3.5.1 You do not have an impairment that is likely to be permanent or

You are not a child younger than 6 with developmental delay: Section 25(1)(a): (delete this heading)

3.5.2 Early intervention will not help you need less disability support in the future:

Section 25(1)(b): (delete this heading)

3.5.3 Early intervention support will not improve your functional capacity or help your

informal supports: Section 25(1)(c) (delete this heading)

3.5.4 Early intervention supports will likely benefit you and would be NDIS supports

Section 25(1)(d) (delete this heading)

  • NDIS Act 2013
  • NDIS (Becoming a Participant) Rules 2016
  • Applied Principles and Tables of Support
  • [Our Guideline — Applying to the NDIS (external)](Our Guideline — Applying to the NDIS (external))
  • [Our Guideline — Mainstream and community supports (external)](Our Guideline — Mainstream and community supports (external))

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5. Feedback

If you would like to provide feedback about this guidance material, please complete our [Feedback form](Feedback form).

6. Version control

Version Amended by Brief Description of Change Status Date
1.0 JC0088 New resource created using content from [Access - Template - Interaction and Letter - Access Not Met Decision
V9.0 - APPROVED- 2022-09-09.docx](Access - Template - Interaction and Letter - Access Not Met Decision V9.0 - APPROVED- 2022-09-09.docx)

New template created to support legislation changes from 3 October 2024.

Includes note to help staff understand we have published two access not met decision templates.

There is a template for pre-legislation changes.

There is a template for post-legislation changes.		 APPROVED 2024-09-25
2.0 IIW664 Class 1 approval

Previously approved content added back in to note that secondary impairments were also considered (if relevant).		 APPROVED 2024-10-29

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