NDIA Accountability Project

This project is in DRAFT

Internal Review Decision

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  • children who have commenced school up to age 14

  • young people aged 15-24

  • adults aged 25 and over

You do not need to select the correct questionnaire, the System will generate this for you.

  1. In Pre-planning – Staff Tasks, select the Update the Outcomes Questionnaire task.

  2. The Create – Short Form Outcomes Questionnaire form opens. To expand or collapse a section select the expander arrow. “

It then contains an image of a collapsed table titled “create-Short Form Outcomes Questionnaire 25 and over”, with 7 sections titled “Introduction”, “Participant information”, “Domain 1: Choice and Control”, “Domain 2: Daily Living Activities”, “Domain 3: Relationships”, “Domain 4: Home”, and “Domain 5: Health and Wellbeing”

Under point 4 of the “3.2 Update the Outcomes Questionnaire” section it reads: “Select (or type) the response to each question in order. Try to answer as many questions with the participant as you can. You can leave any questions that don’t suit the participant blank.”

********** INTERNAL REVIEW ITEM 2:

Regarding my request for “8. Family Questionnaire”, for which you responded “This has been provided as Document 6”, and have provided a document titled “Standard Operating Procedure – Complete the Update the Outcomes Questionnaire task” in your decision —

Document 6 does not contain the questions used in the “Family Questionnaire” or the selectable response/s used in completing it. Additionally, this information cannot be found in any of the other 5 documents shared in your decision.

For the same reasoning as I have provided in internal review item 1, I believe you have misinterpreted my request for the “Family Questionnaire” and as such I request you amend your decision to provide the full Family Questionnaire, including the questions it contains and any selectable response to those questions.

********** INTERNAL REVIEW ITEM 3:

Regarding my request for “7. Capacity Building, Employment, and Education Short Forms Outcomes Frameworks (SFOF)”, for which you responded “This has been provided as Document 5”, and have provided a document titled “Standard Operating Procedure – Complete the Short Form Outcomes Framework (SFOF) / SPG Knowledge Article Template” in your decision —

Document 5 does not contain the actual SFOFs. Additionally, this information cannot be found in any of the other 5 documents shared in your decision.

Document 5 does provide me with this information on page 1 of 5… “Understand the SFOF: As an Agency, we are committed to listening to participants, their families and carers. One way we do this is through the Short Form Outcomes Framework (SFOF)

Decision on your request for Internal Review

I am authorised to make decisions under section 23(1) of the FOI Act, as well as internal review decisions under section 54C of that Act. As an internal review officer, I am not bound in any way by the Original Decision and am required to make a fresh decision.

I have reviewed the Original Decision and I have decided to affirm the previous decision.

However, I have identified 2 publicly available links falling within your scope by consulting with relevant NDIA staff who could be expected to be able to identify documents within the scope of the request.

The relevant line areas have advised that the relevant documents are publicly available and can be accessed via the following links:

  • NDIS national outcomes dashboard summary to 30 June 2022 (XLS 121KB)
  • Supplement E National 2023-24 Q2 (XLSB 3.8MB) Table E.31 to Table E.72

In making my decision, I have considered the following:

  • your correspondence in relation to your original request
  • the Original Decision dated 7 February 2024
  • your grounds for seeking an internal review of Original Decision
  • the NDIA’s operating environment and functions
  • the FOI Act
  • the FOI Guidelines published under section 93A of the FOI Act
  • the NDIA’s operating environment and functions.

Rights of Review

I have set out your rights to seek a review of my decision at Attachment A.

If you would like to clarify any aspects of my decision, please do not hesitate to contact me via email as foi@ndis.gov.au.

Yours sincerely,

Cooper Senior Freedom of Information Officer Complaints Management and FOI Branch General Counsel Division

Attachment A

Your rights of review

Review by the Office of the Australian Information Commissioner

The FOI Act also gives you the right to apply to the Office of the Australian Information Commissioner (OAIC) to seek a review of this decision.

If you wish to have the decision reviewed by the OAIC, you may apply for the review, in writing, or by using the online merits review form available on the OAIC’s website at www.oaic.gov.au, within 60 days of receipt of this letter.

Applications for review can be lodged with the OAIC in the following ways:

Complaints to the Office of the Australian Information Commissioner or the Commonwealth Ombudsman

You may complain to either the Commonwealth Ombudsman or the OAIC about actions taken by the NDIA in relation to your request. The Ombudsman will consult with the OAIC before investigating a complaint about the handling of an FOI request.

Your complaint to the OAIC can be directed to the contact details identified above. Your complaint to the Ombudsman can be directed to:

Your complaint should be in writing and should set out the grounds on which it is considered that the actions taken in relation to the request should be investigated