DOCUMENT 3
Outlook
Provider Newsletter — April 2025
From: NDIS Provider Support <redacted: s22(1)(a)(ii) - irrelevant material>
Date: Wed 16/04/2025 2:44 PM
To: redacted: s22(1)(a)(ii) - irrelevant material Sharon <redacted: s22(1)(a)(ii) - irrelevant material>
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16 April 2025
ndis | Latest news
Hello,
Welcome to the April 2025 edition of the NDIS provider newsletter.
This month’s newsletter covers:
- APR release commitment
- First Nations Strategy 2025-2030
- Supporting participants and managing NDIS funding
- Total funding amounts, funding components amounts and funding periods
- Designing the new NDIS Navigator
- New Hub available for Participants’ Supported Decision Making
- Directly engaging your own staff guide updated
- Specialist Disability Accommodation (SDA) data project update
- Updated Behaviour Support operational guidelines
- Provider events
Latest news
APR release commitment
The NDIA monitors and reviews its price limits and controls and other market settings to determine if they are still appropriate. The Annual Pricing Review (APR) is an important part of
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Page 9 of 108If a participant uses their funding faster than expected, they cannot request additional funds to top up their plan.
Stated and flexible supports
Not all supports need to be stated for a participant to purchase them, but spending should always align with the approved funding category in the plan.
Flexible supports allow participants to decide how to use their funding within the approved support category but must stay within the same fund management type.
Some supports in a participant’s plan are listed as stated supports, meaning they must be purchased exactly as described. If you’re unsure, always check with the participant, their plan manager, or support coordinator before delivering or claiming for a support.
Your role in supporting participants
- Ensure supports align with the NDIS supports lists before delivery.
- Assist participants in managing their budget by offering guidance based on the information they share.
- Educate participants on effective budget management and recommend tools and resources they can use to track their spending and manage their funds.
- Act ethically and transparently in all interactions.
We’re here to support you in helping participants manage their NDIS plans.
You can find more information about the changes to NDIS supports below:
- What does the NDIS fund?
- Changes to NDIS legislation webpage
Total funding amounts, funding components amounts and funding periods
From the middle of May 2025, and in accordance with recent legislation changes, all new plans approved will include total funding amounts, funding component amounts and funding periods.
- Total funding amounts — is the total sum of funding in all support categories in a plan.
- Funding periods — define how often a participant can access a portion of their total budget or funding component amounts.
- Funding components — are the supports categorised into groups and will align to support categories.
Providers will see changes to the way plan and budget information is displayed in the my NDIS provider portal, in line with the current operational priority settings for providers. The provider
learning environment has been updated to include new tutorials.
These changes impact new and existing participants upon new plan approval, it will not be retrospectively applied to existing plans.
Learn more about the changes to NDIS legislation.
Review latest events to attend a provider information session on these changes.
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Provider Events
We’re hosting a series of virtual information sessions for providers about changes to the NDIS legislation. These are a number of sessions available, with sessions specifically tailored for general providers, plan managers and support coordinators.
There are also a number of other provider focused education sessions being delivered.
Please visit on the NDIS website for provider education session times, dates and locations.
If you have any enquiries or accessibility requirements regarding these events, please contact events@ndis.gov.au. For more information regarding upcoming events, visit the Events webpage.
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