FOI 24/25-0233 DOCUMENT 14
The content of this document is OFFICIAL. TAB Advice Request
AA OneNote> Access Decision Support> Tab Advice Request
When to request advice from the Technical Advisory Branch (TAB)
You must request TAB advice before making an Access Met decision, or making a Maintain or Change Access Status decision, if the person:
• meets the eligibility requirements for a chronic health condition or a condition on the Mandatory TAB Advice Request List, or
• is receiving or requires palliative or end-of-life care.
Please note:
• It may not always be possible to easily identify whether a person is receiving or requires palliative or end-of-life care. For this reason, all applicants currently residing in hospital (including those who are ready for discharge) who meet the eligibility requirements must be referred to a QDO using the TAB Advice Request process before making the Access Met decision. A QDO will review the application to ensure TAB advice is not required.
• TAB advice is mandatory for all applicants that meet at least one of the conditions listed above, even if they also have a List A or List D condition.
• See Palliative and end-of-life care page for more information on palliative and end of life care.
• See Mandatory TAB advice requests (below) for a list of conditions that require and do not require TAB advice.
How to request advice from the Technical Advisory Branch (TAB)
Prior to submitting a TAB Advice Request, it must first be endorsed by the Quality Development Officer (QDO) team. Use the QDO Endorsement for TAB Advice Request template to request QDO endorsement of a TAB advice request.
You are not required to seek QDO technical support prior to requesting QDO endorsement of a TAB Advice Request. However, if you are unsure if the applicant meets the eligibility requirements, QDO technical support should be sought before requesting QDO endorsement.
Process
- Complete and send the QDO Endorsement for TAB Advice Request template to NA.QUALITx@xxxx.xxv.au and Cc your team leader.
Note: The work item will remain in your inbox.
- A QDO will review the request and notify you of the outcome via email:
o Not Endorsed: Proceed as per QDO instructions - do not proceed to step 3. If you disagree with the outcome, speak with your Team Leader.
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o Not Required: Proceed as per QDO instructions - do not proceed to step 3. If you disagree with the outcome, speak with your Team Leader.
o Endorsed: Proceed to step 3.
- Submit the TAB Advice Request through:
o the TAB Service Desk, if the access request is being processes in SAP CRM.
o PACE, if the access request is being processed in PACE.
- Once the TAB advice is returned, process as per the advice. If you disagree with the advice, speak with your team leader.
<<TAB Advice Request Process - Access.pdf>>
TAB advice is for internal use only
Please note that the TAB advice process is for internal use only. TAB advice requests, including pending requests and advice outcomes, are not to be shared or discussed with applicants or other external stakeholders.
Mandatory TAB advice requests
In addition to chronic health conditions, there are a number of conditions that TAB have identified as requiring TAB advice prior to making an Access Met decision. This is due to their complexities and may not be easily identified as a chronic health condition.
Mandatory TAB Advice Request List
• Postural Orthostatic Tachycardia Syndrome (POTS)
Conditions that do not require TAB advice
TAB have confirmed that the following conditions are not considered chronic health conditions and do not require TAB advice prior to making an Access Met decision:
• Ehlers Danlos Syndrome
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