NDIA Accountability Project

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No quote provided for high cost assistive technology

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Standard Operating Procedure

For Internal Use Only

The contents of this document are OFFICIAL.

No quote provided for high cost assistive technology

This Standard Operating Procedure (SOP) will help you find the amount to include for high cost Assistive Technology (AT) when the participant does not have a quote. Use this SOP when the participant has given you an assessment, but does not have a quote.

Recent updates

Date What’s changed
February 2022 The way you find the cost for AT supports has changed. Section 3.1 has been updated to explain you can use the assistive technology budget tool in PANDA to check the benchmark price.
December 2020 Pre-requisites updated to include reference to the Participant Experience Delivery (PED) Key Performance Indicators (KPIs) and compliance relevant to this task.

Checklist

Topic Checklist
Pre-requisites You have:
  • read and understood Our Guidelines — Assistive Technology
  • received the assessment, but don’t have a quote for the AT support
  • have reviewed the Participant Service Guarantee and are complying with the response timeframe related to your task. | | Actions | - 3.1 Determine funding for high cost AT
  • 3.2 Next steps |

Standard Operating Procedure

For Internal Use Only

Procedure

Determine funding for high cost AT

Find the cost of the AT support using the following resources as a guide:
  • information on the NDIS Pricing Arrangements and Price Limits section of the NDIS website
  • the assistive technology budget tool in PANDA. For help to use the tool to find the benchmark price refer to Standard Operating Procedure – Add mid cost assistive technology in a plan
  • the product catalogue in the NDIS Business System (System).
Check if you need mandatory advice from the Technical Advisory Branch (TAB) for the AT support. Request advice if needed.
Use this amount to determine if the high cost AT is reasonable and necessary. Refer to Our Guidelines – Assistive Technology.
Draft a detailed comment to add to the participant’s plan. Make sure you include the following:
  • the reasonable and necessary amount of funding you determined in step 1
  • a description of the AT support you are approving (planners and delegates) or recommending (partners in the community)
  • the description of the item from the Assistive Technology, Home Modifications and Consumables Code Guide. Example comment: Funding for your specialised computer input device using eye or neural/neuromuscular control up to the value of $19,800.00. Note: Include all the detail in your comment. When the participant submits the quote it is compared to the information you record.

Next steps

Add the high cost AT using Standard Operating Procedure – Add high cost assistive technology in a plan and include replacement AT.

V5.0 2022-01-31 No quote provided for high cost assistive technology Page 2 of 3 This document is uncontrolled when printed OFFICIAL Page 85 of 131

Standard Operating Procedure

For Internal Use Only

  • Our Guidelines – Assistive technology
  • Standard Operating Procedure – Add high cost assistive technology in a plan and include replacement AT
  • Standard Operating Procedure – Add mid cost assistive technology in a plan
  • Assistive Technology, Home Modifications and Consumables Code Guide

Feedback

If you have any feedback about this standard operating procedure, please complete our Feedback Form.

Version control

Version Amended by Brief Description of Change Status Date
3.0 CW0032 Class One Language update to make plan approval inclusive. APPROVED 2020-11-20
4.0 CS0074 Class 1 approval Pre-requisites updated to include reference to the Participant Experience Delivery (PED) Key Performance Indicators (KPIs) and target relevant to this task. APPROVED 2020-12-23
5.0 CW0032 Class 2 Approved Update of resource at 3.1 to include AT Item budget tool to find benchmark cost of assistive technology APPROVED 2022-01-31

V5.0 2022-01-31 No quote provided for high cost assistive technology Page 3 of 3 This document is uncontrolled when printed