Understand and check plan comments
SGP KP Publishing
Exported on 2025-09-02 22:21:05
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Table of Contents
1 Recent updates …………………………………………………………………………………………………….. 4 2 Before you start …………………………………………………………………………………………………….. 5 3 Understand plan comments …………………………………………………………………………………… 6 4 Check plan comments …………………………………………………………………………………………… 7 5 Action plan comments …………………………………………………………………………………………… 8 5.1 Assistance with daily life plan comments ………………………………………………………………… 8 5.2 Assistive Technology plan comments …………………………………………………………………… 10 5.3 Assistive Technology Maintenance, Repair, Rental and Trial plan comments ……………. 10 5.4 Behaviour support plan comments ……………………………………………………………………….. 11 5.5 Consumables plan comments ……………………………………………………………………………… 11 5.6 Health and wellbeing plan comments ……………………………………………………………………. 12 5.7 Home and Living plan comments …………………………………………………………………………. 12 5.8 Home modifications plan comments …………………………………………………………………….. 12 5.9 Improved daily living skills plan comments …………………………………………………………….. 13 5.10 Recurring transport plan comments …………………………………………………………………… 14 5.11 Specialist Disability Accommodation (SDA) plan comments …………………………………. 14 5.12 Support Coordination and Psychosocial Recovery Coaches ………………………………… 15 5.13 Transport plan comments ………………………………………………………………………………… 15
SGP KP Publishing – Understand and check plan comments
This article provides guidance for a planner delegate, planner (non-partnered area) or review officer to:
- understand plan comments
- check plan comments
- action plan comments.
Recent updates – 3 Page 48 of 85
Recent updates
9 December 2024Linked article name change from Add onsite shared supports in Specialist Disability Accommodation (SDA) funding to Understand and add onsite shared support in specialist disability accommodation (SDA).
4 November 2024New plan comments added to reflect legislation changes from 3 October 2024.
New comments have been added to:
- Assistance with Daily Life
- Consumables
- Assistance with social, economic and community participation
- Improved daily living skills
- Specialist disability accommodation (SDA).
Before you start
You have added or updated a support in a plan approval, plan change or participant budget update case.
To add or update a support category for a:
- Plan Approval case, go to article Change the draft budget
- Participant Budget Update or Plan Change case, go to article Action a budget update.
Note: only plan comments you need to edit are included in this article.
SGP KP Publishing – Understand and check plan comments
Understand plan comments
Each support item will have a pre-populated comment. The comment will populate when you select support items which meet the NDIS funding criteria (external).
Make sure you use the pre-populated comment for each of the support items you include in the participant’s plan. Only edit the comment if you need to include extra information about the participant’s NDIS funded supports.
These comments will print in the participant’s plan. They’ll also appear on the participant’s portal and where consent has been provided, the provider portal.
Comments need to clearly explain the support item and what has been funded. This will help the participant to have a better understanding of what supports they can buy with their plan.
Check plan comments
If you’ve added funding to a support category, select at least one support item to include in the participant’s plan. If you don’t select at least one support item for a support category, you’ll get an error message.
Note: the only time you shouldn’t include a support item is when there’s a $0 support category in the budget. For example, a $0 support category to allow core budget flexibility. If you include a support item for a $0 support category, you’ll get an error message.
Use the pre-populated comment for each of the support items you include. Only edit the comment if extra information is needed or you need to show which support you’re funding. For example, to describe the specific support item, funded amount or ratio of support.
In a Plan Approval, Plan Change or Participant Budget Update:
1. From Plan Comments, select Yes for each support item you're funding in the participant's plan.
2. Make sure you edit any comments which include text in square brackets or a dollar amount. For example, any text in [ ] or $XX.XX to include extra information or to remove support items you aren’t funding. This may include the type of support, funded amount, hours included or the ratio of support. If the plan comments has these fields, go to section Action plan comments in this article.
3. Once all comments are recorded, select Next. Go to section Review and Submit in the below articles:
o For Plan Approval case, go to article Change the draft budget.
o For Plan Change or Participant Budget Update case, go to article Action a budget update.— PAGE TEXT END –
Action plan comments
Using the tables below as a guide, edit plan comments with:
- [bold text] to select one option and delete the others. If you need to include more than one comment option, keep the options needed and remove the [bold text].
- Text in [square brackets] or $XX.XX to include specific information. This’ll usually be the funded amount, hours included or the ratio of support.
Make sure you don’t include any additional special characters in the plan comments. Some characters can cause plan comments to appear blank. Special characters to avoid are < > and %. If you need to talk about % in a plan comment, you’ll need to use the word percentage instead of the character.
For home modifications and specialist disability accommodation (SDA), add the plan comment using the relevant article included for the support item in the below table.
Note: not all plan comments are included in the tables below. Only plan comments you need to edit are included in this article.
Assistance with daily life plan comments
Supports to assist or supervise with personal tasks during day-to-day life that enable the participant to live as independently as possible. These supports can be provided individually in a range of environments, including the participant’s own home.
Note: use the Plan Conversation Support Tool (PCST) to get the Quantity and How often for the relevant plan comments below.
| Assistance with self-care activities | Support with daily activities, personal tasks, and self-care. |
|---|---|
| [If High Intensity daily personal activities] | [x] hours per [day/week/month/year] of high intensity support to help with complex bowel care or enteral feeding and management or severe dysphagia management or tracheostomy management or urinary catheter management or ventilator management or subcutaneous injections or complex wound management. |
| [If Intensive and Complex behaviour support for assistance with daily life] [x] hours per [day/week/month/year] of intensive and complex behaviour support to assist with daily life. | |
| [If Intensive and Complex behaviour support for assistance with Supported Independent Living] [x] hours per [day/week/month/year] of intensive and complex behaviour support to assist in a Supported Independent Living (SIL). |
| Household tasks | [If house or yard maintenance] Support to maintain the home to a good standard, including help with house or yard maintenance. |
|---|---|
| [If house cleaning and other household activities] Support to maintain the home to a good standard, including help with house cleaning and other household activities. |
| Short term accommodation (STA) | Up to [amount] days of [ratio] short term accommodation to try things, build new skills, or give informal supports a break. Short term |
SGP KP Publishing - Understand and check plan comments
| Category | Description |
|---|---|
| Accommodation | Short term accommodation is for at least one night away from home in a centre or group residence. Short term accommodation is usually all inclusive. |
| Community, social and civic activities | Support to help join in community, social and civic activities. |
| [If Intensive and Complex behaviour support for community, social and civic activities] | [x] hours per [day/week/month/year] of intensive and complex behaviour support to join community, social and civic activities. |
| Group and centre-based activities | Support to help join in group and centre-based activities. |
| [If Intensive and Complex behaviour support for group and centre-based activities] | [x] hours per [day/week/month/year] of intensive and complex behaviour support to join group and centre-based activities. |
| Residential Aged Care | [If Assistance with daily life provided in a Residential Aged Care Facility (RACF)] Support for assistance with daily life tasks in a residential aged care facility. You are funded for $[enter the fee or charge the participant is funded for]. You can only claim from this item for fees you’ve paid to the residential aged care facility. You can’t seek reimbursement from this item for any basic daily (care) fee, extra service fee or additional service fee you pay the facility. |
| [If Additional disability personal care supports] | Younger People in Residential Aged Care: additional disability personal care supports. This includes additional support for high intensity personal care and support provided in your aged care facility. This support is to supplement, not replace, the personal care that is the responsibility of the aged care facility. |
| Diabetes management supports | Support for the implementation of a diabetic management plan. |
| [If training for support workers is included] | Including support worker training to implement the disability-related diabetes management plan. |
| Dysphagia supports | Support for the implementation of a mealtime management plan. |
| [If training for support workers is included] | Including support worker training to implement the disability-related mealtime management plan. |
| Epilepsy supports | [If assistance with an EMP or EMMP is included] Support for the implementation of a [Epilepsy Management Plan (EMP)/Emergency Medication Management Plan (EMMP)]. |
| [If training for support workers is included] | Support worker training to implement the [Epilepsy Management Plan (EMP)/Emergency Medication Management Plan (EMMP)]. |
| [If assistance with ketogenic diet plan is included] | Support for the implementation of a ketogenic diet plan. |
| [If training for support workers is included] | Support worker training to implement the ketogenic diet plan. |
| Nutrition supports, including meal preparation | [If assistance with a HEN and PEG is included] Support to administer HEN and help with PEG maintenance and care. |
Action plan comments — 9 Page 54 of 85
SGP KP Publishing – Understand and check plan comments
| Podiatry and foot care supports | [If assistance with Podiatry and foot care supports is included] Support to implement podiatry and foot care supports. |
| [If training for support workers is included] Support worker training to implement podiatry and foot care supports. |
| Respiratory supports | [If assistance with Respiratory supports is included] Support worker to maintain respiratory health and comfort under the guidance of a nurse. [If training for support workers is included] Support worker training about tracheostomy and other respiratory needs. |
| Onsite Shared Supports in SDA | For onsite shared supports in SDA, use the plan comment template for unplanned onsite shared supports in article Understand and add onsite shared supports in Specialist Disability Accommodation (SDA) funding.
5.2 Assistive Technology plan comments
Assistive technology (AT) is equipment, technology and devices that help a participant do things they can’t do because of their disability. Or things that help them do something more easily or safely, such as wheelchairs or vehicle modifications.
| Mid-cost AT between $1,500 and $15,000 per item | [type of mid-cost AT] with a price range of $[XX.XX] to $[XX.XX]. An AT advisor will help choose and set up the right AT. |
| High-cost AT over $15,000 per item | $[XX.XX] for [type of high-cost AT] which reflects the quoted amount of $[XX.XX]. An AT advisor will help choose and set up the right AT. |
| Assistive technology for hearing support | [AT type] for hearing-related supports. |
5.3 Assistive Technology Maintenance, Repair, Rental and Trial plan comments
Supports to repair and maintain Assistive technology. This also includes short-term rental and trial of Assistive technology supports.
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Maintenance and repairs of AT supports
Maintenance and repair(s) of [equipment type]. For repairs over $1,500, a quote needs to be submitted to the NDIA.
Rental of AT supports
[short-term length] rental of [assistive technology equipment type] as recommended by an assistive technology [advisor or assessor].
Trial of AT supports
Support for trials of [assistive technology equipment type(s)] as recommended by an assistive technology [advisor or assessor]. This will help to work out if [type of assistive technology equipment] is right for you and is safe.
5.4 Behaviour support plan comments
Supports to help develop behavioural management strategies to reduce behaviours of concern. This includes specialist behavioural intervention supports to help improve a participant’s quality of life.
Behaviour support
[hours] hours of specialist behaviour intervention support and [hours] hours of behaviour management plan and training in behaviour management strategies.
The registered specialist behaviour support practitioner must provide a report with the outcomes achieved 6 weeks before the next plan reassessment.
5.5 Consumables plan comments
Supports to assist with purchasing everyday use items. For example, Continence and Home Enteral Nutrition (HEN) products are included in this category.
Low-cost AT,
including hearing and disability-related AT [If general low-cost AT] Low-cost assistive technology, and minor repairs to assistive technology.
[If general low-cost AT and hearing supports] Low-cost assistive technology, and minor repairs to assistive technology. This is flexible and can be used for services received from the Hearing Services Program. This includes annual maintenance and cost of batteries.
[If wound and pressure care] Wound and pressure care supports for prevention and dressing of wounds.
[If consumables for an assistance animal] Support for dietary needs, grooming, veterinary services including flea and worm treatments, medication, vaccinations and yearly reviews to maintain accreditation for your assistance animal.
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FOI 24/25-1418 | MR25/01325
SGP KP Publishing — Understand and check plan comments
5.6 Health and wellbeing plan comments
Supports that are directly related to managing the impact of a participant’s disability.
| Physical wellbeing activities | Supports for [an Exercise Physiologist or a Personal Trainer] to assess and provide strategies to increase [insert skills] skills. Your therapist will need to provide the NDIS with a progress report 6 weeks before the next plan reassessment. |
5.7 Home and Living plan comments
Home and living supports to help a participant to live as independently as possible. They build skills with things like household tasks and personal care.
| Supported independent living (SIL) | $[regular SIL amount] for regular Supported Independent Living (SIL) supports to live independently at home. SIL includes help or supervision with daily tasks, like personal care or cooking meals. $[irregular SIL amount] for irregular SIL supports to help with unexpected or unplanned situations. |
| Medium term accommodation (MTA) | [days] days of support in medium term accommodation (MTA). Support in MTA is to make sure there is somewhere to live while waiting for long-term housing solution. |
| Individualised living options (ILO) | [If Stage 1: exploration and design] Support for exploration and design of a potential Individualised Living Option (ILO) with a chosen provider. The service proposal should reflect ILO support level [1/2/3] as this level is considered to be suitable and appropriate. ILO support can only be used for this purpose. ILO must not be used to purchase personal care, provide community access or other general Core supports. [If Stage 2: support model] Support with day to day needs in an Individualised Living Option (ILO). This will help develop the skills to live as independently as possible. |
5.8 Home modifications plan comments
Supports to make changes to the structure, layout, or fittings of a home, so a participant can safely access it and move around comfortably.
| Home modifications | For home modification plan comments, use the plan comment template in articles: - Add minor home modifications funding |
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Improved daily living skills plan comments
Assessment, training or therapy (including Early Childhood Intervention) to help build skills, independence and community participation. These services can be delivered in groups or individually.
| Therapy supports | [If Therapy supports] Support for a [type of therapist] to assess and provide strategies to increase [type of skills] skills. Your [type of therapist] will need to provide the NDIS with a progress report 6 weeks before the next plan reassessment. |
|---|---|
| Disability-related health therapy supports | Support for a [enter type of Therapist] to respond to your disability-related health needs where the care is not the usual responsibility of the health system. |
| Multidisciplinary team supports | Support for a multidisciplinary team to build your capacity in [type of skills] skills. Your multidisciplinary team will meet at the start and then mid-way through the plan period to create consistency in their approach. |
| Community engagement assistance | Group-based support to help improve interactions and engagement in the community. This is to help gain insight into life and make informed decisions. |
| Other supports | [If Assistance with Decision Making Daily Planning and Budgeting] Support to help develop and maintain a daily budget, including help when planning purchases. This is a time limited support. |
| [If Skill Development and Training including Public Transport Training] Individual training to help improve independence with general life skills. This support can be provided in the home or in the community. | |
| [If Training for Carers/Parents] Training for [carers or parents or support workers] to help with your disability support needs. | |
| [If Selection and/or Manufacture of Customised or Wearable Technology] Support for selection or manufacture of customised or wearable technology. | |
| [If complex communication access needs or behaviours when accessing health] |
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Recurring transport plan comments
These supports are paid on a regular basis to a participant’s nominated bank account and includes mainly transport supports.
Note: you must delete sentence ‘This will be paid regularly to your nominated bank account’ that’s automatically generated on PACE to avoid it from appearing twice on the printed plan.
Recurring transport | Support to access [work/ study/community activities].
Specialist Disability Accommodation (SDA) plan comments
Specialist disability accommodation is a specially designed house for people with extreme functional impairment or very high support needs.
| Specialist disability accommodation (SDA) | [For new SDA decisions where an enrolled dwelling has not been located] We’ve added a $1.00 placeholder amount to represent your specialist disability accommodation (SDA) eligibility. You are eligible for SDA as follows: the design category is [assessed design category], building type is [assessed building type], location is [assessed location]. The maximum amount the Agency will pay for your SDA supports is $[XX.XX]. We use the current SDA Pricing Arrangements at the date of this plan to work out your maximum eligible SDA amount. You need to notify us when you’ve located a confirmed SDA enrolled dwelling you’d like to move into. This is so the appropriate SDA funding amount can be added to your plan. This amount will be the lower of the price of the enrolled SDA dwelling value, and your maximum eligible SDA amount. [For new SDA arrangements or change of address record] $[XX.XX] for specialist disability accommodation (SDA) up to [participant assessed amount] per year (quote required). You are eligible for SDA as follows: the design category is [assessed design category], building type is [assessed building type], location is [assessed location]. You can access alternative SDA categories and locations within your assessed amount. [For an existing (non in-kind) SDA arrangement where the dwelling is enrolled] Specialist disability accommodation (SDA) up to [SDA enrolled amount] per year (quote required). You are eligible for SDA while you live at your current address. Your design category is [enrolled dwelling design category], building type is [enrolled dwelling building type], location is [enrolled dwelling location]. If you want to move address, you are still eligible for SDA, but you will need to contact the NDIA for the next steps to assess your SDA amount. [For existing (non in-kind) SDA arrangement where the dwelling isn’t enrolled] $[XX.XX] for specialist disability accommodation (SDA) (quote required). You are eligible for SDA. SDA will be paid once the property is
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SGP KP Publishing — Understand and check plan comments
enrolled for SDA. If you choose to move address, you are still eligible for SDA, but you will need to contact the NDIA for the next steps to assess your SDA amount.
5.12Support Coordination and Psychosocial Recovery Coaches
Supports to help a participant understand their plan, connect to NDIS supports and mainstream services. Psychosocial recovery coach support is tailored to people with psychosocial disability, with a focus on coaching and collaborating with other services.
| Support coordination | [If support connection] Support connection to help you connect with your chosen service providers. |
|---|---|
| [If coordination of support] Support Coordination to support connection, engagement and coordination with chosen service providers. | |
| [If specialist support coordination] Including Specialist Support Coordination to support connection, engagement, and coordination with chosen service providers. |
5.13 Transport plan comments
Supports to allow a participant to pay a provider to transport them to an activity that is not itself a support — or to a support that is delivered by another provider. This will allow travel to and from appointments or place of work.
Transport | Transport support to access [work/ study/community activities]. |