DOCUMENT 2
FOI 25/26-0440
Approved: 15 February 2024
Owner: Office of Agency Accessibility and Inclusion
APS6 First Nations Liaison Advisor Position Description
Position Details
The NDIA welcomes and encourages applications from people with disability, Aboriginal and Torres Strait Islander peoples, and people with diverse cultural and linguistic backgrounds.
| Position Name | First Nations Liaison Advisor |
|---|---|
| System Job Title | NDIA APS6 First Nations Liaison Advisor |
| APS Classification | APS6 |
| Group | Enabling Services/Chief Operating Officer |
| Division | Enabling Services/Chief Operating Officer |
| Branch | Office of Agency Accessibility and Inclusion |
| Reports to | NDIA EL1 First Nations Liaison |
Position Purpose
About the NDIA
The National Disability Insurance Agency (NDIA) is an independent statutory agency that is responsible for implementing the National Disability Insurance Scheme (NDIS), which will support a better life for hundreds of thousands of Australians with a significant and permanent disability and their families and carers. The NDIA values a positive contemporary attitude to disability.
As a Federal Agency, we work within a legislative and regulatory environment. We adhere to the Australian Public Service Code of Conduct as set out in section 13 of the Public Service Act 1999.
Our work is driven by the Corporate Plan which provides strategic direction to achieve our purpose of making a difference so that people with disability can choose and achieve their goals.
The NDIA Values are:
- We value people – We put participants at the heart of everything we do.
- We grow together – We work together to deliver quality outcomes.
- We aim higher – We are resilient and always have the courage to do better.
- We take care – We own what we do and we do the right thing.
Our values reflect our passion and commitment to building a positive, participant-centred culture.
The NDIA welcomes and encourages applications from people with disability, Aboriginal and Torres Strait Islander peoples, and people with diverse cultural and linguistic backgrounds.
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Where possible, the NDIA will make reasonable adjustments to enable individuals with disabilities to perform the essential functions of the role.
About the Team
The Office of Agency Accessibility and Inclusion (OAAI) Branch implement programs focused on increasing the Agency’s inclusion and diversity practices.
OAAI supports the Agency to increase levels of inclusion, employment, and engagement for diversity groups, such as People with Disability, First Nations Peoples, Gender Equality, People from Culturally and Linguistically Diverse backgrounds, Lesbian, Gay, Bisexual, Transgender, Intersex, Queer, Asexual plus people (LGBTIQA+), and the Mature-Age and Inter-Generational Workforce.
OAAI work alongside employees with disability and line managers to ensure required workplace adjustments are in place to enable people to participate and contribute their best to the Agency. The Branch also ensures workplace accessibility by leveraging technology, leading the Agency’s Accessible Systems Strategy as well as providing assistive technology tools and user support for all staff.
OAAI lead the delivery of the NDIA Inclusion and Diversity Framework, individual Inclusion Plans and associated strategies, staff networks, people experience and culture initiatives and the NDIA Values. Through the leveraging of data analytics and management of all staff surveys including the APS Census, the team measure staff engagement and work with stakeholders to understand and act on results.
About the Role
The APS6 First Nations Liaison Advisor (FNLA) is accountable under limited direction to undertake complex work that is guided by legislation, policies, procedures, standards, methodologies, and precedents.
The position has reasonable autonomy and accountability to exercise both initiative and judgment to interpret legislation and policy, in the application of practices and procedures to achieve outcomes within the functions.
The APS6 First Nations Liaison Advisor is required to provide detailed technical, professional, policy, operational support, and advice in relation to complex problems. Where required, the role will coordinate and assist in the strategic planning, program and project management and policy development that support the NDIA’s objectives to “build a world-leading National Disability Insurance Scheme”.
Responsibilities of the role include but are not limited to:
- Designing, developing, and implementing inclusion and diversity strategic documents, guidelines, policies, and work plans across the First Nations diversity group within the Agency.
- Developing detailed and comprehensive written communications, resources, and awareness material, promoting, and increasing inclusion of diversity across the workforce.
- Managing and supporting engagement with the First Nations Employee Network (FNEN) and Senior Executive Service (SES) First Nations Champion and the First Nations Allyship Champion.
- Providing guidance and supporting stakeholders, ensuring accessibility, meeting, and adhering to inclusion requirements.
- Promoting inclusion and diversity awareness across the NDIA including facilitating workshops and using other internal communications channels and encouraging a culturally safe workplace for all.
- Managing and contributing to projects that will establish the NDIA as an employer of choice for people across the intersectionality of diverse personal identity, especially First Nations peoples.
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- Leading, coaching and sharing expertise and technical knowledge with peers, the broader team and across the NDIA, particularly relating to inclusion of all diversity. (NOTE: the key responsibilities of the role are based on current priorities and may change over time)
Capabilities of the Role
The NDIA has a capability framework aligned to the Australian Public Service (APS) Work Level Standards. The NDIA capabilities detailed below are those required to perform the role.
Adaptability
Maintaining effectiveness when experiencing major changes in work responsibilities or environment (e.g., people, processes, structure, or culture); adjusting effectively to change by exploring the benefits, trying new approaches, and collaborating with others to make the change successful.
Building Customer Loyalty
Meeting and exceeding internal or external customer expectations while cultivating relationships that secure commitment and trust.
Building Talent
Planning and supporting the development of individuals’ knowledge, skills, and abilities so that they can fulfill current or future job responsibilities more effectively.
Planning and Organising
Establishing an action plan for self and others to complete work efficiently and on time by setting priorities, establishing timelines, and leveraging resources.
Coaching
Engaging an individual in developing and committing to an action plan that targets specific behaviours, skills, or knowledge needed to ensure performance improvement or prepare for success in new responsibilities.
Technical / Professional Knowledge or Skill
Having achieved a satisfactory level of technical, functional, and/or professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise; leveraging expert knowledge to accomplish results.
Managing Relationships
Meeting the personal needs of individuals to build trust, encourage two-way communication, and strengthen relationships.
Work Standards
Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.
Energy
Consistently maintaining high levels of activity or productivity; operating with vigour, effectiveness, and determination over extended periods of time.
Work Level Expectations
The NDIA work within the Australian Public Service (APS) Work Level Standards. The duties detailed below are specific to the APS6 classification.
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Leadership and Accountability
In-depth knowledge of relevant statutory, regulatory and policy frameworks in order to provide objective advice and resolve problems of a specialised or complex nature.
Accountable for developing plans and objectives for short-term tasks and contributing to strategic planning for longer-term initiatives.
Management Diversity and Span
Responsible for implementing work plans, setting tasks and priorities, and managing workflow.
Involves encouraging and gaining cooperation among team members.
Job Context and Environment
Works with a level of independence, subject to limited direction and is guided by policies, procedures, standards, methodologies and precedents.
Contribute to the development of team objectives for short-term tasks and strategic planning for longer-term initiatives.
Independence and Decision-Making
The work involves using discretion and initiative over a broad area of activity with autonomy and accountability in interpreting policy and applying practices and procedures with some latitude in modifying practices and procedures where necessary.
Select the appropriate course of action from several options.
Identify problems or issues and resolve or establish treatments to mitigate.
Stakeholder Management
Liaise with a range of stakeholders in relation to difficult or sensitive issues.
Deals with complex and contentious matters requiring persuasion and sensitivity.
Role Specifications
The role is required to be performed in a work environment that has the following core characteristics and requirements:
- Working in an open office environment (exposure to general workplace chatter)
- Working from home on occasion
- Working in a hot desk environment
- Significant periods of sitting at a counter or desk
- Operating a telephone
- Computer/screen-based work
- Ability to use computer/software applications including Microsoft Office and NDIA business applications such as NDIA’s client records management system (CRM)
- Assistance animals may be in the work area
Security
The following essential checks/clearances are required to perform the role:
- Pre-Engagement Check - this is a mandatory pre-employment security screening process. All employees and contractors of NDIA must undertake a Pre-Engagement Check. This check is undertaken for any individual who will have non-public access to agency resources (information, buildings, systems, assets, staff, and customers)
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Organisational Responsibilities
Assume responsibility for the identification of risks, including the evaluation, management, and control of all risks relevant to your area of responsibility.
To ensure compliance with the Work Health and Safety (Commonwealth) Act 2011, the occupant of this APS position is accountable while at work to ensure they:
- take reasonable care for their own health and safety; and
- take reasonable care that their acts or omissions do not adversely affect the health and safety of other persons; and
- comply with reasonable instruction, policy or procedures given or notified by the NDIA relating to health or safety across the NDIA.
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