PXC meeting of 18th May 2022

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DOCUMENT 1

FOI 23/24-0933 Disclosure Log The contents of this document are OFFICIAL

PXC - Cover Page

Agenda item: [insert number and title]

Matter Overview

Context: In the absence of a suitable TSP for children under 7, the ECS Branch developed a method for determining capacity building supports. NDIA staff currently use this internal guidance in decision making however there is limited ability to communicate this to families and stakeholders, including the AAT which impacts on the number and outcome of appeals. NDIA staff including early childhood partners have stated that an external policy would increase the transparency of their work and enable the same information to be used to guide decision making at all decision making points in the NDIS.

Recommendation PXC to support the ECS Branch policy position on determining capacity building supports in early childhood. It is proposed that the agreed policy position will be externally published in OGs and will include the guidance to staff and participants to inform early childhood planning considerations but will not include calculation methods. This will increase transparency in decision making and support decisions to be made using the same guidance.

Engagement to Date Early childhood partners have been using and improving the capacity building guidance in early childhood since the early childhood approach was developed. The internal documents, the Guide, Alternative Method and the Intensive form were presented to the Autism Advisory Group (AAG) as a possible solution to guiding determination of intensive supports for children with Autism (Attachment D). In March 2022, the AAG agreed on the importance of a consistent and transparent approach to determining levels of Capacity Building support in early childhood plans.

Engagement Planned The ECS branch will work with Service Guidance and Practice Branch to prepare OGs for publication. The documents are currently in place and being used for decision making in place of a TSP. The consistent decision making framework (CDMF) through co design will ensure thorough external consultation on any future variations.

Risks and mitigations Risk: There is a risk that including information in OGs that has a foundation in the current inconclusive evidence base may be contested by stakeholders, such as the Autism sector. Mitigation: Publishing OGs about capacity building supports is likely to reduce the number of internal reviews and AAT cases, impacting positively on Participant experience and Scheme sustainability. The policy is based on our best interpretation of the evidence until future research becomes available. The future consistent decision making framework (CDMF) will ensure thorough external consultation on any future variations to the guidance for CB in early childhood.

Participant Impact Externally publishing the current processes used to determine a level of CB support in EC NDIS plans will create more clarity for participants, families and carers. It will prompt more transparent and consistent decision making by NDIA delegates.

Attachments

Attachment A - Guide for calculating early childhood capacity building supports (the Guide)

Attachment B — Intensive capacity building supports in early childhood form (the Intensive form) Attachment C — The alternative method

Attachment D — AAG 1 March 2022

Attachment E — ECEI reset recommendations 3 and 18

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PXC meeting of 18th May 2022 FOI 23/24-0933 Agenda Item: # Disclosure Log

Agenda Item: [insert title]

Paper Type: For Recommendation

SES Sponsor: Christine McClelland

Draft resolution: PXC to support the ECS Branch policy position on determining capacity building supports in early childhood for external publication.

  1. Purpose

      1.1. To seek recommendation for an agreed policy on determining capacity building funding in
          early childhood for external publication.
  2. Recommendation

      2.1. PXC to recommend publication of the policy on determining capacity building funding in early
         childhood in OGs, based on current processes. This includes the information provided in the
          Early Childhood Planning Practice Guide (attachments A, B & C) but excludes any specific
           dollar amounts or hours.
  3. Background

      3.1. The early childhood planning documents for children younger then 7years of age (attachments
         A, B & C) have been developed by the Early Childhood Services team of early childhood
           intervention subject matter experts based on best available evidence. They are internal
        documents and therefore cannot be applied consistently across all decision making points
           within the NDIA (initial decision, internal review and Administrative Appeals Tribunal (AAT)).
       NDIA staff and partners cannot be fully transparent with families and external stakeholders
         about how they make their decisions regarding capacity building supports in early childhood
       NDIS plans.
    
      3.2. NDIS plans with an intensive level of capacity building support continue to rise. This is largely
          driven by providers who develop standardised quotes based on their business models, rather
         than an individualised assessment of need. Quotes range up to `redacted: s47E(d) - certain operations` (12 months). Often
          provider quotes do not meet the Reasonable and Necessary criteria and cannot be used to
         determine a level of support in the plan.
    
      3.3. When considering matters before the (AAT), the Tribunal cannot refer to the NDIA’s internal
          early childhood planning guidance as it is not an external NDIS policy. This has led to
          reversing of some decisions and increased funding in plans, along with contributing to mixed
        messaging for families and providers. Inconsistency in decision making has led to reduced
            trust in NDIA decisions and increased incidence of reviews. Most importantly, young
           participants and their families are confused and distressed by the process.
    
      3.4. The Early Childhood Early Intervention (ECEI) Reset recommendations 3 and 18 state that
          the NDIA has made a commitment to be consistent and transparent about decision making
         processes for all EC participants, including publishing new guidance about reasonable and
         necessary support for children with Autism (Attachment E).
    
      3.5. Early childhood NDIS plans include capacity building supports for early childhood intervention.
         For most children, a level of reasonable and necessary capacity building support ranging from
                        `redacted: s47E(d) - certain operations of agencies` (12 months) will meet their developmental and functional needs. This is
          calculated using the internal Guide (Attachment A). The Guide has been successfully used to
         determine the level of capacity building supports in early childhood plans since 2015.
    
      3.6. The Guide provides 5 levels of funding and considers the individualised circumstances of the
           participant to determine the level of support, such as, number of areas of need and level of
           functional impact that require support, level of support required for the child and family/carers
            in natural settings and level of support required for mainstream participation (including
           transition support to mainstream), consistent with best practice.
    
      3.7. Capacity building supports for children above the Guide level `redacted: s47E(d) - certain operations of agencies` for 12 months)
         are considered to be at an intensive level. An intensive level of funded support is where very

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PXC meeting of 18th May 2022 FOI 23/24-0933 substantial support is required for redacted family to build capability and to increase independence and participation in daily routines and activities. It typically represents multiple hours of early intervention across multiple days in the week.

     3.8. All requests for an intensive level of capacity building supports in an early childhood plan are
        considered against the R&N criteria using the internal Intensive form (Attachment B). It
        supports NDIA staff to consider the impact of disability on daily life, level of participation in
       mainstream settings, early intervention goals and outcomes for the child and family, and
       whether provider recommendations/quotes meet R&N.

     3.9. When there is evidence that both the request for intensive supports and the provider quote
       meet R&N, the level of support placed in the early childhood plan is based on the provider
         quote. In these circumstances, NDIA staff are easily able to communicate with families about
         the level of supports placed in the plan because it matches their and/or the provider’s
         requests.

     3.10. When provider quotes do not meet R&N or are not available, yet there is sufficient evidence
          that the participant requires an intensive level of CB support, NDIA staff must find another way
          to determine the funding level.

     3.11. To meet this need, the ECS Branch developed the alternative method (Attachment C) for
          internal use. When developing the alternative method, current research evidence was
        considered but there is no consistent evidence to suggest that greater amounts of early
        childhood intervention leads to better outcomes, or that there is an optimal amount of
          intervention a child should receive (Attachment D).

     3.12. The alternative method takes into account the level of support required to enable child and
         family capacity building and to support increased mainstream participation. It is based on an
         analysis of the range of funded supports that have been placed in early childhood plans that
       were at an intensive level since 2015. The alternative method provides consideration of
         capacity building support ranging from approximately `redacted: s47E(d) - certain operations of agencies`. (Attachment D,
          slides 16 to 24 show examples).

     3.13. The alternative method was presented to the Autism Advisory Group as a possible solution
          to guide determination of intensive supports for children with Autism. The Autism Advisory
       Group have endorsed the use of a consistent and transparent approach to determining levels
          of capacity building support in children’s plans (Attachment D).

     3.14. The early childhood planning documents as described in this paper are proposed to be
       developed into an external policy to support determination of capacity building supports in
         early childhood. Just as the TSP for participants over the age of 7 years is not published, we
        suggest not to include the calculations or levels of funding themselves until further
         consultation and co design is complete as part of the consistent decision making framework.

4. Risks

     4.1. Despite having access to information on how decisions are made, if a child does not receive
         the level of support, they, or their provider requested, some families may remain unsatisfied
      and request an internal review. Providers may continue to encourage families to request
        unreasonably high levels of capacity building supports or to appeal decisions because their
        business models may be impacted. NDIA staff will continue to support families with
         information on how to request a review of a decision, as per current process. The availability
          of public facing policy will mean the AAT can apply the same guidance in their decision
       making as the original decision maker.

     4.2. Publishing guidance material on how decisions are made, not including the funding calculation
       methods may not fully resolve transparency issues. Future iterations of the policy may move
          to include this when additional evidence is available from research currently underway. The
         consistent decision making framework co design work will also further strengthen and approve
           this policy and the transparency and consistency of the process to determine NDIS funding for
             all participants.

5. Impacts

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PXC meeting of 18th May 2022 FOI 23/24-0933 5.1. Families and other stakeholders will redacted have access to information about how decisions are made regarding capacity building and intensive supports for children younger than 7 years of age. It will assist to manage expectations about what is R&N that the NDIS will fund in early childhood.

     5.2. The policy will support all NDIA staff, including EC Partners, planning delegates, Internal
       Reviews team and Administrative Appeals Tribunal/Branch to make consistent decisions and
          to openly communicate to families about how decisions were made. This is expected to
           positivity impact scheme sustainability and participant experience.

6. Sustainability Impacts

     6.1. A policy will support consistent decision making and will provide clear messaging and
        transparency on how decisions are made.

     6.2. Positive impact on Scheme sustainability as a result of reduced number of AAT cases in the
          future.

7. Responsibility and next steps

     7.1. The proposed next steps is to publish the policy in a new Operational Guideline for capacity
          building supports in early childhood. Service Guidance and Practice Branch are responsible
           for the creation of Operational Guidelines and Early Childhood Services Branch are
         responsible for policy content.

Internal use only

Prepared by: [Action Officer] Approved by: [GM Name]

Division: Loretta Kingston Christine McClelland Luke Napolitano Brown Phone: s22(1)(a)(ii) - irrelevant material s22(1)(a)(ii) - irrelevant materia s22(1)(a)(ii) - irrelevant material

Internal use only

Checklist

If yes = Who?
If N/A = Why?
Contact (where consultation)/Further
Detail
Legal consultation Yes/No/N/A
Scheme Actuary Yes/No/N/A
Consultation
Change Management
Plan
Yes/No/N/A
Risk management Plan Yes/No/N/A
Identified dependencies Yes/No/N/A
Defined Timeframes Yes/No/N/A
Consultation with
impacted areas
Yes/No (list areas and contact)
Communications Plan Yes/No/N/A
Participant Impact Yes/No/N/A
Alignment with
Australia’s Disability
Strategy
Yes/No/NA If yes, please complete
the ‘Alignment with
national frameworks’
section
Alignment with National
Agreement on Closing
the Gap
Yes/No/NA If yes, please complete
the ‘Alignment with
national frameworks’
section

Internal use only – Alignment with national frameworks

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PXC meeting of 18th May 2022 Please indicate alignment of this work with the relevant redacted Area(s) under Australia’s Disability Strategy 2021- 2031:

Employment
and Financial
Security
Inclusive
Homes and
Communities
Safety, Rights
and Justice
Personal and
Community
Support
Education
and Learning
Health and
Wellbeing
Community
Attitudes

Please indicate alignment of this work with the relevant Priority Reform area(s) of the National Agreement on Closing the Gap

Formal partnerships and
shared decision making
Building the community-
controlled sector
Transforming Government
organisations
Shared access to data and
information at a regional
level

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Pages 6 to 61 redacted in full, as per s22(1)(a)(ii) - irrelevant material

                                              Disclosure Log