DOCUMENT 15 FOI 24/25-1767 Approved: 10 November 2022
Owner: People and Culture Division
SES Band 3 Position Description
Position Details
The NDIA welcomes and encourages applications from people with disability, Aboriginal and Torres Strait Islander peoples, and people with diverse cultural and linguistic backgrounds.
Position Name SES Band 3
System Job Title NDIA SES3
APS Classification SES Band 3
Group Various
Reports to Chief Executive Officer
Location Various
Tenure Ongoing
Security Classification Negative Vetting Level 1
Position Purpose
About the NDIA
The National Disability Insurance Agency (NDIA) is an independent statutory agency that is responsible for implementing the National Disability Insurance Scheme (NDIS), which will support a better life for hundreds of thousands of Australians with a significant and permanent disability and their families and carers. The NDIA values a positive contemporary attitude to disability.
As a Federal Agency, we work within a legislative and regulatory environment. We adhere to the Australian Public Service Code of Conduct as set out in section 13 of the Public Service Act 1999.
Our work is driven by the Corporate Plan which provides strategic direction to achieve our purpose of making a difference so that people with disability can choose and achieve their goals.
The NDIA Values are:
We value people – We put participants at the heart of everything we do. We grow together – We work together to deliver quality outcomes. We aim higher – We are resilient and always have the courage to do better. We take care – We own what we do and we do the right thing.
Our values reflect our passion and commitment to building a positive, participant-centred culture.
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The NDIA welcomes and encourages applications from people with disability, Aboriginal and Torres Strait Islander peoples, and people with diverse cultural and linguistic backgrounds.
Where possible, the NDIA will make reasonable adjustments to enable individuals with disabilities to perform the essential functions of the role. About the Role
The role is a SES Band 3 position. It is accountable to plan, lead and deliver highly complex and significant outcomes, projects and work programs that have strategic, political and operational significance to the National Disability Insurance Agency (NDIA).
The role is a Functional and Strategic Leadership position within the NDIA and has significant independence to make decisions within their area of accountability. It will lead and contribute to the strategic planning of the NDIA’s objectives and will set strategic direction, develop long-term plans and implement operational strategies aimed at achieving the NDIA’s mission to ‘build a world-leading National Disability Insurance Scheme’.
The primary responsibilities of this position include:
Substantially contributing to agency governance and culture. Integrating diverse activities and multiple functions, with key impacts on whole of agency strategy and planning. Providing Whole-of-Agency leadership. Impacting corporate strategies within policy parameters, with a long term focus. Strategic development and evaluation of long term alternatives and decision making. Principal and authoritative source of advice upon which the organisation and Ministers depend, spanning multiple agency outcomes on issues of very high risk and complexity.
(NOTE: the key responsibilities of the role are based on current priorities and may change over time)
The position provides an important leadership role within the NDIA. It is responsible to provide the leadership, control, planning, resource management, performance management and decisions for the Team Leadership, Team Membership and assigned Contractors working within their work area.
Relevant Duties
Leadership (Knowledge) Duties include:
Extensive and advanced professional or executive management experience. Innovative policy/program leadership.
Leadership (Accountability) Duties include:
Managing in a multi-disciplinary and diverse context and providing strategic leadership to build agency capability. Retaining accountability for several integrated functions or operations and the comprehensive integration and coordination of major line and staff functions in a large complex, agency-wide activity. Being accountable for management of issues of very high complexity, innovation, political sensitivity or risk, often for a specified timeframe.
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Diversity and Span Duties include:
Managing functions with a whole-of-government focus with accountability for the integration of several functions where operations may be diverse in terms of geographic location, program/service and clients. Being responsible for the high level cross-agency, cross-sector and national coordination of critical agency activities. Focussing on strategic longer term outcomes and manage sensitive/contentious matters with whole- of-government impacts.
Stakeholder Management Duties include:
Responsibility as principal government representative, with authority to negotiate and/or resolve conflict with stakeholder leadership. Negotiating in an environment of conflicting priorities, technical, policy and legal complexity and potentially divergent views amongst government’s most critical stakeholders. Using advanced skills to understand the positions of all parties, gain participation in resolving issues and effectively advocate a preferred course of action. Providing direct liaison and advice to Ministers, often spanning multiple agency outcomes.
Job Context and Environment Duties include:
Operating within an environment where there is a strong requirement to identify and define corporate issues or emerging issues of major community, professional and government concern. Defining core agency service delivery strategy and policy positioning. Developing new programs or policy initiatives to deliver on agency and government priorities and outcomes. Managing strategic change effectively with government-wide, community-wide, whole-of-sector, national or international impact. Developing strategies and policies to continuously improve, supplement and reinforce existing policy direction and frameworks. Anticipating and evaluating potential long term risks and providing the necessary clarity and direction to effectively manage and mitigate risks in the context of significant ambiguity.
Judgement and Independence Duties include:
Operating within an ambiguous context. Addressing complex or unusual problems, defining solutions and realising outcomes that contribute to the agency’s objective and purpose. Providing assurance regarding the quality of advice provided to Ministers. Providing guidance on, and making judgements about, proposed new standards and new areas of policy or expertise put forward by subject and technical experts. Retaining responsibility for the integrity of and compliance with legislative and regulatory frameworks. Managing forward planning and strategic decision-making by evaluating the environment and identifying the emerging requirements to be delivered.
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Capabilities of the Role
The NDIA work within a capability framework aligned to the Australian Public Service (APS) Work Level Standards. The capabilities detailed below are specific to the SES Band 1, SES Band 2 and SES Band 3 levels.
Facilitating Change Encouraging others to implement better approaches to address problems and opportunities; leading the implementation and acceptance of change within the workplace.
Customer Orientation Placing a high priority on the internal or external customer’s perspective when making decisions and taking action; implementing service practices that meet the customers’ and own organisation’s needs.
Building Organisational Talent Establishing systems and processes to attract, develop, engage, and retain talented individuals; creating a work environment where people can realise their full potential, thus allowing the organisation to meet current and future business challenges.
Execution Ensuring others contribute to organisation strategies by focusing them on the most critical priorities, measuring progress, and ensuring accountability against those metrics.
Coaching and Developing Others Providing feedback, instruction, and development guidance to help others excel in their current or future job responsibilities; planning and supporting the development of individual skills and abilities.
Operational Decision Making Securing and comparing information from multiple sources and uses this as the basis for identifying operational business issues; committing to an action after weighing alternative solutions against important decision criteria.
Influencing Using effective involvement and persuasion strategies to gain acceptance of ideas and commitment to actions that support specific work outcomes.
Driving for Results Setting high goals for personal and group accomplishment; using measurement methods to monitor progress toward goals; tenaciously working to meet or exceed goals while deriving satisfaction from that achievement and continuous improvement.
Positive Approach Demonstrating a positive attitude in the face of difficult or challenging situations; providing an uplifting (yet realistic) outlook on what the future holds and the opportunities it might present.
Work Level Expectations
The NDIA work within the Australian Public Service (APS) Work Level Standards. This position is aligned to the duties of the SES Band 3 classification.
Role Specifications
The role is required to be performed in a work environment that has the following core characteristics and requirements:
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Working in an open office environment (exposure to general workplace chatter) Working from home on occasion Working in a hot desk environment Significant periods of sitting at a counter or desk Operating a telephone Computer/screen-based work Ability to use computer/software applications including Microsoft Office and NDIA business applications such as NDIA’s client records management system (CRM) Assistance animals may be in the work area
Security The following essential checks/clearances are required to perform the role:
Australian Government Security Vetting Agency (AGSVA) clearance - a vetting process undertaken before an individual may have access to classified information and resources. This is only applicable to some positions within the NDIA that require the occupant to have access to classified Australian Government information Pre-Engagement Check - this is a mandatory pre-employment security screening process. All employees and contractors of NDIA must undertake a Pre-Engagement Check. This check is undertaken for any individual who will have non-public access to agency resources (information, buildings, systems, assets, staff and customers) Organisational Responsibilities
The occupant of this position will be responsible for the identification, management and mitigation of risks related to their business functions.
The occupant of this position is accountable to provide leadership in the implementation, promotion of and compliance with the Work Health and Safety Act (Commonwealth) 2011 within their work area; and in addition identify, evaluate and manage risk that ensures that team members and other persons within the work area:
take reasonable care for their own health and safety; take reasonable care that their acts or omissions do not adversely affect the health and safety of other persons; and comply with reasonable instruction, policy or procedures given or notified by the NDIA relating to health or safety across the NDIA.
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