Concerns regarding increased administrative burden on disabled people and carers

National Disability Insurance Scheme Amendment (Securing the NDIS for Future Generations) Bill 2026

Submission 2043

My name is redacted, and I am a person who works with disabled people who have access to the NDIS and have family members who access the NDIS. I ask that the government withdraw this bill. I would like to keep this submission anonymous.

My main concern about this Bill is that increasing administrative compliance actually creates more work for an already stretched system, adding more uncertainty and labour to the already stretched capacity of disabled people and those who care for them. It’s unclear what compliance will be proposed, how it will be supported, and whether it will cost more than the systems in place. It also doesn’t address the fraud in places where it’s happening, such as large companies, while reducing the access that people need, especially those who are queer or in regional towns, who struggle to find the right fit with workers in their local area.

The non-contactable status is a huge concern, as I have a client who cannot communicate by phone, which may mean they can be dropped at any point because their ‘contact’ isn’t within the bounds of NDIS. Disability can be fluid, and people’s health and ability for communication changes - punishing this does not help our system but pushes them further to the edges.

In the case of increased automation, we have seen how this ended with Robodebt - these changes will kill people while reducing the blame of the leadership who approved these changes.

This Bill may affect me / people I support because I work with clients in Country Victoria to access social supports, and social supports are so much more than going out for coffee - these are tasks that help day-to-day life, being disabled is expensive and administrative heavy already. We will push disabled people further to the margins, make them jump more hoops and do more harm to an already stressed system.

What I want the committee to understand is that this will hurt people without addressing the root issue.

I do not support his bill as it is being used as disabled people are being used as a scapegoat instead of taxing the rich companies that profit off people’s labour and health. There are changes that need to be made to the NDIS, but they need to be made with disabled people, not against them.