FOI 21/22-0050 DOCUMENT 1

Approved: 8 April 2021

Owner: Organisational Design

APS4 Freedom of Information Officer (Labour Hire)

Position Details

The NDIA welcomes people with disability, Aboriginal and Torres Strait Islander peoples, and people with diverse cultural and linguistic backgrounds.

Position Name: Freedom of Information Officer (Labour Hire)
Equivalent APS Classification: APS4
Group: Markets, Government and Engagement
Division: Government
Branch: Parliamentary, Ministerial and FOI
Reports to: APS6 Freedom of Information Officer

You are an employee of your recruitment agency on assignment with the NDIA to undertake work as described below.

Position Purpose

About NDIA

The National Disability Insurance Agency (NDIA) is an independent statutory agency that is responsible for implementing the National Disability Insurance Scheme (NDIS), which will support a better life for hundreds of thousands of Australians with a significant and permanent disability and their families and carers. The NDIA values a positive contemporary attitude to disability.

As a Federal Agency, we work within a legislative and regulatory environment. We adhere to the Australian Public Service Code of Conduct as set out in section 13 of the Public Service Act 1999.

Our work is driven by the Corporate Plan which provides strategic direction to achieve our purpose of making a difference so that people with disability can choose and achieve their goals.

The NDIA Values are:

Our values reflect our passion and commitment to building a positive, participant-centred culture.

                                                                                1

                           Page 1 of 34

About the Team

The Parliamentary, Ministerial and FOI Branch manages the relationship between the Agency and the Minister’s Office. It supports the Agency in meeting the Minister’s objectives and priorities by providing timely, objective and strategic advice. The branch ensures the Agency are meeting their obligations under the Freedom of Information Act 1982 (FOI Act) and for the Participant Information Access (PIA) Scheme.

About the Role

The APS4 Freedom of Information Officer (Labour Hire) will, under direction, assist the team in the coordination of Freedom of Information (FOI) requests made to the Agency and will ensure the Agency meets its legal obligations in relation to the Freedom of Information Act 1982 (Cth) [FOI Act].

The role will assist the team with Participant Information Access (PIA) requests made to the Agency and contribute to the development of the Agency’s information handling requirements.

The APS4 Freedom of Information Officer (Labour Hire) will have a considerable level of contact with internal and external stakeholders and will be required to communicate and provide advice on a range of matters to resolve moderately complex enquiries.

The position will provide operational and administrative support that is informed and directed by sound knowledge in areas and may undertake some research and analysis activities.

Responsibilities

Responsibilities may include but are not limited to:

Preparing and collating documents required to make FOI decisions in accordance with the FOI Act.
Preparing and collating documents required to make PIA decisions in accordance with the PIA scheme.
Preparing and drafting a range of other material including data reports, briefing material and correspondence.
Providing administrative support to develop systems, processes and practical tools including training to support FOI and PIA handling and awareness.

(NOTE: the key responsibilities of the role are based on current priorities and may change over time)

Role Specifications

Please see below a list of the main physical and psychological work environment characteristics that an employee may encounter while performing the essential functions of this role.

Working Environment

working in an open office environment (exposure to general workplace chatter)
working in a team environment
working in a hot desk environment
managing demanding and changing workloads and competing priorities
operating a telephone / computer
computer/screen based work
requirement to read or otherwise extract information from printed material / signage

Emotional

dealing with confronting and complex situations and information

Information technology and Security

Pre-Engagement Check - this is a mandatory pre-employment security screening process. All employees and contractors of NDIA must undertake a Pre-Engagement Check. This check is undertaken for any individual who will have non-public access to agency resources (information, buildings, systems, assets, staff and customers)

Job Specification for: APS4 FOI Officer (Labour Hire) (08/04/2021)

                            Page 2 of 34

Work Level Expectations

The NDIA work within the Australian Public Service (APS) Work Level Standards. The expectations for this role is at the APS4 classification. Please refer to the APS Commission website for more information about the Work Level Standards and how they apply to the role.

Organisational Responsibilities

Assume responsibility for the identification of risks, including the evaluation, management and control of all risks relevant to your area of responsibility.

To ensure compliance with the Work Health and Safety (Commonwealth) Act 2011, the occupant of this position is accountable while at work to ensure they:

take reasonable care for their own health and safety; and
take reasonable care that their acts or omissions do not adversely affect the health and safety of other persons; and
comply with reasonable instruction, policy or procedures given or notified by the NDIA relating to health or safety across the NDIA.

APS4 Freedom of Information Officer

FOI 21/22-0050 DOCUMENT 2

Approved: 8 April 2021

Owner: Organisational Design

Contact: ORGDESIGN@NDIS.gov.au

Position Details

The NDIA welcomes and encourages applications from people with disability, Aboriginal and Torres Strait Islander peoples, and people with diverse cultural and linguistic backgrounds.

Field	Value
Position Name	Freedom of Information Officer
APS Classification	APS4
Group	Markets, Government and Engagement
Division	Government
Branch	Parliamentary, Ministerial and FOI
Reports to	APS6 Freedom of Information Officer

Position Purpose

About NDIA

The National Disability Insurance Agency (NDIA) is an independent statutory agency that is responsible for implementing the National Disability Insurance Scheme (NDIS), which will support a better life for hundreds of thousands of Australians with a significant and permanent disability and their families and carers. The NDIA values a positive contemporary attitude to disability.

As a Federal Agency, we work within a legislative and regulatory environment. We adhere to the Australian Public Service Code of Conduct as set out in section 13 of the Public Service Act 1999.

Our work is driven by the Corporate Plan which provides strategic direction to achieve our purpose of making a difference so that people with disability can choose and achieve their goals.

The NDIA Values are:

Our values reflect our passion and commitment to building a positive, participant-centred culture.

About the Team

The Parliamentary, Ministerial and FOI Branch manages the relationship between the Agency and the Minister’s Office. It supports the Agency in meeting the Minister’s objectives and priorities by providing timely, objective and strategic advice. The branch ensures the Agency are meeting their obligations under the Freedom of Information Act 1982 (FOI Act) and for the Participant Information Access (PIA) Scheme.

Page 4 of 34

About the Role

The APS4 Freedom of Information Officer will, under direction, assist the team in the coordination of Freedom of Information (FOI) requests made to the Agency and will ensure the Agency meets its legal obligations in relation to the Freedom of Information Act 1982 (Cth) [FOI Act].

The role will assist the team with Participant Information Access (PIA) requests made to the Agency and contribute to the development of the Agency’s information handling requirements.

The APS4 Freedom of Information Officer will have a considerable level of contact with internal and external stakeholders and will be required to communicate and provide advice on a range of matters to resolve moderately complex enquiries.

The position will provide operational and administrative support that is informed and directed by sound knowledge in areas and may undertake some research and analysis activities.

Responsibilities may include but are not limited to:

Preparing and collating documents required to make FOI decisions in accordance with the FOI Act.
Preparing and collating documents required to make PIA decisions in accordance with the PIA scheme.
Preparing and drafting a range of other material including data reports, briefing material and correspondence.
Providing administrative support to develop systems, processes and practical tools including training to support FOI and PIA handling and awareness.

(NOTE: the key responsibilities of the role are based on current priorities and may change over time)

Role Specifications

Please see below a list of the main physical and psychological work environment characteristics that an employee may encounter while performing the essential functions of this role.

Working environment

working in an open office environment (exposure to general workplace chatter)
working in a team environment
working in a hot desk environment
managing demanding and changing workloads and competing priorities
operating a telephone / computer
computer/screen based work
requirement to read or otherwise extract information from printed material / signage

Emotional

dealing with confronting and complex situations and information

Information technology and Security

Pre-Engagement Check - this is a mandatory pre-employment security screening process. All employees and contractors of NDIA must undertake a Pre-Engagement Check. This check is undertaken for any individual who will have non-public access to agency resources (information, buildings, systems, assets, staff and customers)
computer/software applications - Microsoft Office computer based work
ability to access and use client records management system (CRM) and associated NDIA business applications

Where possible, the NDIA will make reasonable adjustments to enable individuals with disabilities to perform the essential functions of the role.

Position Description for: APS4 FOI Officer (08/04/2021)

Page 5 of 34

Work Level Expectations

The NDIA work within the Australian Public Service (APS) Work Level Standards. The duties detailed below are specific to the APS4 classification.

Leadership and Accountability

Have functional expertise in a specific area that contributes to team goals.

Contribute new ideas and maximise the benefits of change, including the identification of opportunities to improve the efficiency of business processes.

Management Diversity and Span

Undertake procedural, clerical, administrative support or operational tasks including some research and analysis activities.

Job Context and Environment

Have a sound general knowledge of the role and functions of the agency and an understanding of how these relate to a specific work area.

Monitors emerging issues to identify impact on tasks and mitigate risks that will impact on own and team work outcomes.

Independence and Decision-Making

Make decisions within defined parameters relating to the area of responsibility that impact on the work area or specific function, but the impact on agency operations and resources is limited.

Apply judgement, knowledge and limited discretion in interpreting and applying legislation, instructions, guidelines and procedures.

Identify issues and contribute to the resolution of issues and problems.

Stakeholder Management

Resolve moderately complex enquiries from stakeholders and provide information and advice as a representative of the work area.

Represent the work area at internal and external meetings and conferences.

Organisational Responsibilities

Assume responsibility for the identification of risks, including the evaluation, management and control of all risks relevant to your area of responsibility.

To ensure compliance with the Work Health and Safety (Commonwealth) Act 2011, the occupant of this APS position is accountable while at work to ensure they:

take reasonable care for their own health and safety; and
take reasonable care that their acts or omissions do not adversely affect the health and safety of other persons; and
comply with reasonable instruction, policy or procedures given or notified by the NDIA relating to health or safety across the NDIA.

Position Description for: APS4 FOI Officer (08/04/2021) 3

                          Page 6 of 34

APS5 Freedom of Information Officer (Labour Hire)

FOI 21/22-0050 DOCUMENT 3

Approved: 8 April 2021

Owner: Organisational Design

The NDIA welcomes people with disability, Aboriginal and Torres Strait Islander peoples, and people with diverse cultural and linguistic backgrounds.


Position Name	Freedom of Information Officer (Labour Hire)
Equivalent APS Classification	APS5
Group	Markets, Government and Engagement
Division	Government
Branch	Parliamentary, Ministerial and FOI
Reports to	APS6 Freedom of Information Officer

You are an employee of your recruitment agency on assignment with the NDIA to undertake work as described below.

Position Purpose

About NDIA

The National Disability Insurance Agency (NDIA) is an independent statutory agency that is responsible for implementing the National Disability Insurance Scheme (NDIS), which will support a better life for hundreds of thousands of Australians with a significant and permanent disability and their families and carers. The NDIA values a positive contemporary attitude to disability.

As a Federal Agency, we work within a legislative and regulatory environment. We adhere to the Australian Public Service Code of Conduct as set out in section 13 of the Public Service Act 1999.

Our work is driven by the Corporate Plan which provides strategic direction to achieve our purpose of making a difference so that people with disability can choose and achieve their goals.

The NDIA Values are:

Our values reflect our passion and commitment to building a positive, participant-centred culture.

                                                                                1

                         Page 7 of 34

About the Team

The Parliamentary, Ministerial and FOI Branch manages the relationship between the Agency and the Minister’s Office. It supports the Agency in meeting the Minister’s objectives and priorities by providing timely, objective and strategic advice. The branch ensures the Agency are meeting their obligations under the Freedom of Information Act 1982 (FOI Act) and for the Participant Information Access (PIA) Scheme.

About the Role

The APS5 Freedom of Information Officer (Labour Hire) will, under limited direction, assist the team in the coordination of Freedom of Information (FOI) requests made to the Agency and will ensure the Agency meets its legal obligations in relation to the Freedom of Information Act 1982 (Cth) [FOI Act].

The role will assist the team with Participant Information Access (PIA) requests made to the Agency and contribute to the development of the Agency’s information handling requirements.

The APS5 Freedom of Information Officer (Labour Hire) will provide quality assurance checks, training, advice and guidance to the team on an ongoing basis and as required, as well as operational and administrative support that is informed and directed by sound knowledge in areas. They may undertake some research and analysis activities.

The role will have a considerable level of contact with internal and external stakeholders and will be required to communicate and provide advice on a range of matters to resolve moderately complex enquiries.

Responsibilities

Responsibilities may include but are not limited to:

Preparing and collating documents required to make complex FOI decisions in accordance with the FOI Act.
Preparing and collating documents required to make PIA decisions in accordance with the PIA scheme.
Providing quality assurance support, guidance and training to the team.
Preparing and drafting a range of material including internal and external correspondence and formal decision letters.
Providing administrative and project support to develop systems, processes and practical tools including training to support FOI and PIA handling and awareness.

(NOTE: the key responsibilities of the role are based on current priorities and may change over time)

Role Specifications

Please see below a list of the main physical and psychological work environment characteristics that an employee may encounter while performing the essential functions of this role.

Working environment

working in an open office environment (exposure to general workplace chatter)
working in a team environment
working in a hot desk environment
managing demanding and changing workloads and competing priorities
operating a telephone / computer
computer/screen based work
requirement to read or otherwise extract information from printed material / signage

Emotional

dealing with confronting and complex situations and information

Job Specification for: APS5 FOI Officer (Labour Hire) (08/04/2021)

Page 8 of 34

Information technology and Security

Pre-Engagement Check - this is a mandatory pre-employment security screening process. All employees and contractors of NDIA must undertake a Pre-Engagement Check. This check is undertaken for any individual who will have non-public access to agency resources (information, buildings, systems, assets, staff and customers)
computer/software applications - Microsoft Office computer based work
Ability to access and use client records management system (CRM) and associated NDIA business applications

Where possible, the NDIA will make reasonable adjustments to enable individuals with disabilities to perform the essential functions of the role.

Work Level Expectations

The NDIA work within the Australian Public Service (APS) Work Level Standards. The expectations for this role is at the APS5 classification. Please refer to the APS Commission website for more information about the Work Level Standards and how they apply to the role.

Organisational Responsibilities

Assume responsibility for the identification of risks, including the evaluation, management and control of all risks relevant to your area of responsibility.

To ensure compliance with the Work Health and Safety (Commonwealth) Act 2011, the occupant of this position is accountable while at work to ensure they:

take reasonable care for their own health and safety; and
take reasonable care that their acts or omissions do not adversely affect the health and safety of other persons; and
comply with reasonable instruction, policy or procedures given or notified by the NDIA relating to health or safety across the NDIA.

Job Specification for: APS5 FOI Officer (Labour Hire) (08/04/2021)

                          Page 9 of 34

FOI 21/22-0050 DOCUMENT 4

Approved: 8 April 2021

Owner: Organisational Design

Contact: PositionDescription.Project@NDIS.gov.au

APS5 Freedom of Information Officer

Position Details

The NDIA welcomes and encourages applications from people with disability, Aboriginal and Torres Strait Islander peoples, and people with diverse cultural and linguistic backgrounds.

Field	Value
Position Name	Freedom of Information Officer
APS Classification	APS5
Group	Markets, Government and Engagement
Division	Government
Branch	Parliamentary, Ministerial and FOI
Reports to	APS6 Freedom of Information Officer

Position Purpose

About the NDIA

The National Disability Insurance Agency (NDIA) is an independent statutory agency that is responsible for implementing the National Disability Insurance Scheme (NDIS), which will support a better life for hundreds of thousands of Australians with a significant and permanent disability and their families and carers. The NDIA values a positive contemporary attitude to disability.

As a Federal Agency, we work within a legislative and regulatory environment. We adhere to the Australian Public Service Code of Conduct as set out in section 13 of the Public Service Act 1999.

Our work is driven by the Corporate Plan which provides strategic direction to achieve our purpose of making a difference so that people with disability can choose and achieve their goals.

The NDIA Values are:

Our values reflect our passion and commitment to building a positive, participant-centred culture.

About the Team

The Parliamentary, Ministerial and FOI Branch manages the relationship between the Agency and the Minister’s Office. It supports the Agency in meeting the Minister’s objectives and priorities by providing timely, objective and strategic advice. The branch ensures the Agency are meeting their obligations under the Freedom of Information Act 1982 (FOI Act) and for the Participant Information Access (PIA) Scheme.

Page 10 of 34

About the Role

The APS5 Freedom of Information Officer will, under limited direction, assist the team in the coordination of Freedom of Information (FOI) requests made to the Agency and will ensure the Agency meets its legal obligations in relation to the Freedom of Information Act 1982 (Cth) [FOI Act].

The role will assist the team with Participant Information Access (PIA) requests made to the Agency and contribute to the development of the Agency’s information handling requirements.

The APS5 Freedom of Information Officer will provide quality assurance checks, training, advice and guidance to the team on an ongoing basis and as required, as well as operational and administrative support that is informed and directed by sound knowledge in areas. They may undertake some research and analysis activities.

The role will have a considerable level of contact with internal and external stakeholders and will be required to communicate and provide advice on a range of matters to resolve moderately complex enquiries.

Responsibilities may include but are not limited to:

Preparing and collating documents required to make complex FOI decisions in accordance with the FOI Act.
Preparing and collating documents required to make PIA decisions in accordance with the PIA scheme.
Providing quality assurance support, guidance and training to the team.
Preparing and drafting a range of material including internal and external correspondence and formal decision letters.
Providing administrative and project support to develop systems, processes and practical tools including training to support FOI and PIA handling and awareness.

(NOTE: the key responsibilities of the role are based on current priorities and may change over time) Role Specifications

Please see below a list of the main physical and psychological work environment characteristics that an employee may encounter while performing the essential functions of this role.

Working environment

working in an open office environment (exposure to general workplace chatter)
working in a team environment
working in a hot desk environment
managing demanding and changing workloads and competing priorities
operating a telephone / computer
computer/screen based work
requirement to read or otherwise extract information from printed material / signage.

Emotional

dealing with confronting and complex situations and information

Information technology and Security

Pre-Engagement Check - this is a mandatory pre-employment security screening process. All employees and contractors of NDIA must undertake a Pre-Engagement Check. This check is unertaken for any individual who will have non-public access to agency resources (information, buildings, systems, assets, staff and customers)
computer/software applications - Microsoft Office computer based work

Position Description for: APS5 FOI Officer (08/04/2021) 2

                          Page 11 of 34

FAI 21/22-0050

 ability to access and use client records management system (CRM) and associated NDIA business applications

Where possible, the NDIA will make reasonable adjustments to enable individuals with disabilities to perform the essential functions of the role.

Work Level Expectations

The NDIA work within the Australian Public Service (APS) Work Level Standards. The duties detailed below are specific to the APS5 classification.

Leadership and Accountability

Provide professional and policy advice within an area of specialisation.

Apply innovation initiatives to maximise the benefits of change and contributes to the improvement in quality and efficiency of services.

Management Diversity and Span

Role may also be required to undertake specialist or technical research and analysis, conduct investigations and provide advice on policies and legislation.

Job Context and Environment

Have a sound general knowledge of the role and functions of the agency and an understanding of how these relate to a specific work area.

Accountable for maintaining appropriate risk management programs.

Independence and Decision-Making

Work independently or under limited guidance in relation to their area of expertise. Complex or difficult issues are discussed with team leaders or experts.

Exercise judgement to make decisions governed by the application of rules, regulations, best practice principles or the agency’s operating instructions and procedures, under the support and general direction of a higher classification level.

Perform objective and systematic research and analysis to obtain accurate conclusions based on evidence.

Stakeholder Management

Respond to stakeholder needs and expectations.

Represent the work area or agency at meetings, conferences and seminars.

Organisational Responsibilities

Assume responsibility for the identification of risks, including the evaluation, management and control of all risks relevant to your area of responsibility.

To ensure compliance with the Work Health and Safety (Commonwealth) Act 2011, the occupant of this APS position is accountable while at work to ensure they:

 take reasonable care for their own health and safety; and  take reasonable care that their acts or omissions do not adversely affect the health and safety of other persons; and  comply with reasonable instruction, policy or procedures given or notified by the NDIA relating to health or safety across the NDIA.

Position Description for: APS5 FOI Officer (08/04/2021) 3

Page 12 of 34

APS6 Freedom of Information Officer (Labour Hire)

FOI 21/22-0050 DOCUMENT 5

Approved: 8 April 2021

Owner: Organisational Design

The NDIA welcomes people with disability, Aboriginal and Torres Strait Islander peoples, and people with diverse cultural and linguistic backgrounds.

Position Name	Freedom of Information Officer (Labour Hire)
Equivalent APS Classification	APS6
Group	Markets, Government and Engagement
Division	Government
Branch	Parliamentary, Ministerial and FOI
Reports to	EL1 AD FOI

You are an employee of your recruitment agency on assignment with the NDIA to undertake work as described below.

Position Purpose

About NDIA

The National Disability Insurance Agency (NDIA) is an independent statutory agency that is responsible for implementing the National Disability Insurance Scheme (NDIS), which will support a better life for hundreds of thousands of Australians with a significant and permanent disability and their families and carers. The NDIA values a positive contemporary attitude to disability.

As a Federal Agency, we work within a legislative and regulatory environment. We adhere to the Australian Public Service Code of Conduct as set out in section 13 of the Public Service Act 1999.

Our work is driven by the Corporate Plan which provides strategic direction to achieve our purpose of making a difference so that people with disability can choose and achieve their goals.

The NDIA Values are:

Our values reflect our passion and commitment to building a positive, participant-centred culture.

1

Page 13 of 34

About the Team

The Parliamentary, Ministerial and FOI Branch manages the relationship between the Agency and the Minister’s Office. It supports the Agency in meeting the Minister’s objectives and priorities by providing timely, objective and strategic advice. The branch ensures the Agency are meeting their obligations under the Freedom of Information Act 1982 (FOI Act) and for the Participant Information Access (PIA) Scheme.

About the Role

The APS6 Freedom of Information Officer (Labour Hire) will, under limited direction, assist the team in the coordination of Freedom of Information (FOI) requests made to the Agency and will ensure the Agency meets its legal obligations in relation to the Freedom of Information Act 1982 (Cth) [FOI Act].

The role will assist the team with Participant Information Access (PIA) requests made to the Agency and contribute to the development of the Agency’s information handling requirements. The APS6 Freedom of Information Officer will be a delegate FOI and PIA decision-maker and will make robust FOI decisions.

The position will perform work that involves team leadership and management responsibilities requiring the setting of priorities and managing workflows of a team.

The APS6 Freedom of Information Officer (Labour Hire) will, under limited supervision, manage relationships with stakeholders within the NDIA, Government agencies, the Ministers office and the Office of the Information Commissioner.

Responsibilities may include but are not limited to:

Assisting and making FOI decisions on complex matters in accordance with the FOI Act.
Assisting and making PIA decisions as a PIA delegate.
Managing the priorities of clients and available resources to deliver results on time and within budget.
Preparing and contributing to a range of other material including briefing material for Ministers. Board papers, media releases, reports to Parliamentary committees, and correspondence.
Supporting the development of systems, processes and practical tools including delivering training to support FOI handling and awareness.

(NOTE: the key responsibilities of the role are based on current priorities and may change over time)

Role Specifications

Please see below a list of the main physical and psychological work environment characteristics that an employee may encounter while performing the essential functions of this role.

Working environment

working in an open office environment (exposure to general workplace chatter)
working in a team environment
working in a hot desk environment
managing demanding and changing workloads and competing priorities
operating a telephone / computer
computer/screen based work
requirement to read or otherwise extract information from printed material / signage

Emotional

dealing with confronting and complex situations and information

Information technology and Security

Pre-Engagement Check - this is a mandatory pre-employment security screening process. All employees and contractors of NDIA must undertake a Pre-Engagement Check. This check is

Organisational Responsibilities

Assume responsibility for the identification of risks, including the evaluation, management and control of all risks relevant to your area of responsibility.

To ensure compliance with the Work Health and Safety (Commonwealth) Act 2011, the occupant of this position is accountable while at work to ensure they:

take reasonable care for their own health and safety; and
take reasonable care that their acts or omissions do not adversely affect the health and safety of other persons; and
comply with reasonable instruction, policy or procedures given or notified by the NDIA relating to health or safety across the NDIA.

APS6 Freedom of Information Officer

FOI 21/22-0050 DOCUMENT 6

Approved: 8 April 2021

Owner: Organisational Design

Contact: ORGDESIGN@NDIS.gov.au

Position Details

The NDIA welcomes and encourages applications from people with disability, Aboriginal and Torres Strait Islander peoples, and people with diverse cultural and linguistic backgrounds.

Field	Value
Position Name	Freedom of Information Officer
APS Classification	APS6
Group	Markets, Government and Engagement
Division	Government
Branch	Parliamentary, Ministerial and FOI
Reports to	EL1 AD FOI

Position Purpose

About the NDIA

The National Disability Insurance Agency (NDIA) is an independent statutory agency that is responsible for implementing the National Disability Insurance Scheme (NDIS), which will support a better life for hundreds of thousands of Australians with a significant and permanent disability and their families and carers. The NDIA values a positive contemporary attitude to disability.

As a Federal Agency, we work within a legislative and regulatory environment. We adhere to the Australian Public Service Code of Conduct as set out in section 13 of the Public Service Act 1999.

Our work is driven by the Corporate Plan which provides strategic direction to achieve our purpose of making a difference so that people with disability can choose and achieve their goals.

The NDIA Values are:

Our values reflect our passion and commitment to building a positive, participant-centred culture.

About the Team

The Parliamentary, Ministerial and FOI Branch manages the relationship between the Agency and the Minister’s Office. It supports the Agency in meeting the Minister’s objectives and priorities by providing timely, objective and strategic advice. The branch ensures the Agency are meeting their obligations under the Freedom of Information Act 1982 (FOI Act) and for the Participant Information Access (PIA) Scheme.

Page 16 of 34

About the Role

The APS6 Freedom of Information Officer will, under limited direction, assist the team in the coordination of Freedom of Information (FOI) requests made to the Agency and will ensure the Agency meets its legal obligations in relation to the Freedom of Information Act 1982 (Cth) [FOI Act].

The role will assist the team with Participant Information Access (PIA) requests made to the Agency and contribute to the development of the Agency’s information handling requirements. The APS6 Freedom of Information Officer will be a delegate FOI and PIA decision-maker and will make robust FOI decisions.

The position will perform work that involves team leadership and management responsibilities requiring the setting of priorities and managing workflows of a team.

The APS6 Freedom of Information Officer will, under limited supervision, manage relationships with stakeholders within the NDIA, Government agencies, the Ministers office and the Office of the Information Commissioner.

Responsibilities may include but are not limited to:

Assisting and making FOI decisions on complex matters in accordance with the FOI Act.
Assisting and making PIA decisions as a PIA delegate.
Managing the priorities of clients and available resources to deliver results on time and within budget.
Preparing and contributing to a range of other material including briefing material for Ministers. Board papers, media releases, reports to Parliamentary committees, and correspondence.
Supporting the development of systems, processes and practical tools including delivering training to support FOI handling and awareness.

(NOTE: the key responsibilities of the role are based on current priorities and may change over time)

Role Specifications

Please see below a list of the main physical and psychological work environment characteristics that an employee may encounter while performing the essential functions of this role.

Working environment

working in an open office environment (exposure to general workplace chatter)
working in a team environment
working in a hot desk environment
managing demanding and changing workloads and competing priorities
operating a telephone / computer
computer/screen based work
requirement to read or otherwise extract information from printed material / signage

Emotional

dealing with confronting and complex situations and information

Information technology and Security

Pre-Engagement Check - this is a mandatory pre-employment security screening process. All employees and contractors of NDIA must undertake a Pre-Engagement Check. This check is unertaken for any individual who will have non-public access to agency resources (information, buildings, systems, assets, staff and customers)
computer/software applications - Microsoft Office computer based work
ability to access and use client records management system (CRM) and associated NDIA business applications

Position Description for: APS6 FOI Officer (08/04/2021) 2

                          Page 17 of 34

Work Level Expectations

The NDIA work within the Australian Public Service (APS) Work Level Standards. The duties detailed below are specific to the APS6 classification.

Leadership and Accountability

Ensure knowledge of and compliance with legislative, financial and administrative frameworks, government decision-making processes and agency guidelines and regulations.

Propose and facilitate innovation initiatives and contribute to business improvement strategies and to change in workplace practices.

Management Diversity and Span

Assist in strategic planning, program and project management and/or policy development for the work area.

Implement work plans for the work area including setting tasks and priorities, managing work flow and allocating resources.

Job Context and Environment

Have an in-depth knowledge of the role and functions of the agency and an understanding of how these relate to a work area.

Monitor related emerging issues, identifying impact and conducting risk management activities within sphere of responsibility.

Independence and Decision-Making

Work with independence, subject to limited direction against established priorities, practices, and methodologies to deliver quality outcomes.

Make decisions using good judgement, expertise and knowledge, under limited guidance. Ensure decisions are governed by the application of regulations, best practice principles or the agency’s operating instructions and procedures.

Perform research and analysis to make decisions that involve complex or escalated issues, longer-term planning and liaison with other sections on policy, project or operational issues.

Stakeholder Management

Manage relationships with stakeholders to achieve work area and agency goals.

Represent the agency by promoting its interests at community and cross-agency levels.

Organisational Responsibilities

Assume responsibility for the identification of risks, including the evaluation, management and control of all risks relevant to your area of responsibility.

To ensure compliance with the Work Health and Safety (Commonwealth) Act 2011, the occupant of this APS position is accountable while at work to ensure they:

take reasonable care for their own health and safety; and
take reasonable care that their acts or omissions do not adversely affect the health and safety of other persons;

Position Description for: APS6 FOI Officer (08/04/2021) 3

Page 18 of 34

comply with reasonable instruction, policy or procedures given or notified by the NDIA relating to health or safety across the NDIA.

Position Description for: APS6 FOI Officer (08/04/2021) 4

                         Page 19 of 34

FOI 21/22-0050 DOCUMENT 7

Approved: 8 April 2021

Owner: Organisational Design

EL1 Freedom of Information Officer (Labour Hire)

Position Details

The NDIA welcomes people with disability, Aboriginal and Torres Strait Islander peoples, and people with diverse cultural and linguistic backgrounds.

Field	Value
Position Name	Freedom of Information Officer (Labour Hire)
Equivalent APS Classification	EL1
Group	Markets, Government and Engagement
Division	Government
Branch	Parliamentary, Ministerial and FOI
Reports to	EL2 Director FOI

You are an employee of your recruitment agency on assignment with the NDIA to undertake work as described below.

Position Purpose

About NDIA

The National Disability Insurance Agency (NDIA) is an independent statutory agency that is responsible for implementing the National Disability Insurance Scheme (NDIS), which will support a better life for hundreds of thousands of Australians with a significant and permanent disability and their families and carers. The NDIA values a positive contemporary attitude to disability.

As a Federal Agency, we work within a legislative and regulatory environment. We adhere to the Australian Public Service Code of Conduct as set out in section 13 of the Public Service Act 1999.

Our work is driven by the Corporate Plan which provides strategic direction to achieve our purpose of making a difference so that people with disability can choose and achieve their goals.

The NDIA Values are:

Our values reflect our passion and commitment to building a positive, participant-centred culture.

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About the Team

The Parliamentary, Ministerial and FOI Branch manages the relationship between the Agency and the Minister’s Office. It supports the Agency in meeting the Minister’s objectives and priorities by providing timely, objective and strategic advice. The branch ensures the Agency are meeting their obligations under the Freedom of Information Act 1982 (FOI Act) and for the Participant Information Access (PIA) Scheme.

About the Role

The EL1 Freedom of Information Officer (Labour Hire) will assist the Director with the coordination of Freedom of Information (FOI) requests made to the Agency and will ensure the Agency meets its legal obligations in relation to the Freedom of Information Act 1982 (Cth) [FOI Act].

The role will assist the Director with Participant Information Access (PIA) requests made to the Agency and will contribute to the development of the Agency’s information handling requirements. The EL1 Freedom of Information Officer (Labour Hire) will be a delegate FOI and PIA decision-maker and will make robust FOI decisions.

The position will assist the Director in the development of the Agency’s FOI and PIA teams to build capability and expertise within the team, sharing knowledge and awareness across the Agency and working in accordance with the highest professional and ethical standards.

The position is responsible for actively managing key internal and external stakeholder relationships, including government agencies, the Ministers office and the Office of the Information Commissioner.

Responsibilities may include but are not limited to:

Assisting and making FOI decisions on complex matters in accordance with the FOI Act.
Assisting and making PIA decisions as a PIA delegate.
Assisting and making FOI internal review decisions.
Managing Information Commissioner review matters.
Managing the priorities of clients and available resources (including staff) to deliver results on time and within budget.
Preparing and contributing to a range of material including briefing material for Ministers, Board papers, media releases, reports to Parliamentary committees, and correspondence.
Delivering training to support FOI handling and awareness.

(NOTE: the key responsibilities of the role are based on current priorities and may change over time)

Role Specifications

Please see below a list of the main physical and psychological work environment characteristics that an employee may encounter while performing the essential functions of this role.

Working environment

working in an open office environment (exposure to general workplace chatter)
working in a team environment
working in a hot desk environment
managing demanding and changing workloads and competing priorities
operating a telephone / computer
computer/screen based work
requirement to read or otherwise extract information from printed material / signage

Emotional

dealing with confronting and complex situations and information

Job Specification for: EL1 AD FOI (Labour Hire) (08/04/2021)

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Information technology and Security

Pre-Engagement Check - this is a mandatory pre-employment security screening process. All employees and contractors of NDIA must undertake a Pre-Engagement Check. This check is undertaken for any individual who will have non-public access to agency resources (information, buildings, systems, assets, staff and customers)
computer/software applications - Microsoft Office computer based work
bility to access and use client records management system (CRM) and associated NDIA business applications

Where possible, the NDIA will make reasonable adjustments to enable individuals with disabilities to perform the essential functions of the role.

Work Level Expectations

The NDIA work within the Australian Public Service (APS) Work Level Standards. The expectations for this role is at the EL1 classification. Please refer to the APS Commission website for more information about the Work Level Standards and how they apply to the role.

Organisational Responsibilities

Assume responsibility for the identification of risks, including the evaluation, management and control of all risks relevant to your area of responsibility.

The occupant of this position is accountable to provide leadership in the implementation, promotion of and compliance with the Work Health and Safety Act (Commonwealth) 2011 within their work area; and in addition identify, evaluate and manage risk that ensures that team members and other persons within the work area:

take reasonable care for their own health and safety;
take reasonable care that their acts or omissions do not adversely affect the health and safety of other persons; and
comply with reasonable instruction, policy or procedures given or notified by the NDIA relating to health or safety across the NDIA.

Job Specification for: EL1 AD FOI (Labour Hire) (08/04/2021) 3

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FOI 21/22-0050 DOCUMENT 8

Approved: 8 April 2021

Owner: Organisational Design

Contact: ORGDESIGN@NDIS.gov.au

EL1 Freedom of Information Officer

Position Details

The NDIA welcomes and encourages applications from people with disability, Aboriginal and Torres Strait Islander peoples, and people with diverse cultural and linguistic backgrounds.

Field	Value
Position Name	Freedom of Information Officer
APS Classification	Executive Level 1
Group	Markets, Government and Engagement
Division	Government
Branch	Parliamentary, Ministerial and FOI
Reports to	EL2 Director FOI

Position Purpose

About the NDIA

The National Disability Insurance Agency (NDIA) is an independent statutory agency that is responsible for implementing the National Disability Insurance Scheme (NDIS), which will support a better life for hundreds of thousands of Australians with a significant and permanent disability and their families and carers. The NDIA values a positive contemporary attitude to disability.

As a Federal Agency, we work within a legislative and regulatory environment. We adhere to the Australian Public Service Code of Conduct as set out in section 13 of the Public Service Act 1999.

Our work is driven by the Corporate Plan which provides strategic direction to achieve our purpose of making a difference so that people with disability can choose and achieve their goals.

The NDIA Values are:

Our values reflect our passion and commitment to building a positive, participant-centred culture.

About the Team

The Parliamentary, Ministerial and FOI Branch manages the relationship between the Agency and the Minister’s Office. It supports the Agency in meeting the Minister’s objectives and priorities by providing timely, objective and strategic advice. The branch ensures the Agency are meeting their obligations under

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FAI 21/22-0050

the Freedom of Information Act 1982 (FOI Act) and for the Participant Information Access (PIA) Scheme.

About the Role

The EL1 Freedom of Information Officer will assist the Director with the coordination of Freedom of Information (FOI) requests made to the Agency and will ensure the Agency meets its legal obligations in relation to the Freedom of Information Act 1982 (Cth) [FOI Act].

The role will assist the Director with Participant Information Access (PIA) requests made to the Agency and will contribute to the development of the Agency’s information handling requirements. The EL1 Freedom of Information Officer will be a delegate FOI and PIA decision-maker and will make robust FOI decisions.

The position will assist the Director in the development of the Agency’s FOI and PIA teams to build capability and expertise within the team, sharing knowledge and awareness across the Agency and working in accordance with the highest professional and ethical standards.

The position is responsible for actively managing key internal and external stakeholder relationships, including government agencies, the Ministers office and the Office of the Information Commissioner.

Responsibilities may include but are not limited to:

Assisting and making FOI decisions on complex matters in accordance with the FOI Act.
Assisting and making PIA decisions as a PIA delegate.
Assisting and making FOI internal review decisions.
Managing Information Commissioner review matters.
Managing the priorities of clients and available resources (including staff) to deliver results on time and within budget.
Preparing and contributing to a range of material including briefing material for Ministers, Board papers, media releases, reports to Parliamentary committees, and correspondence.
Delivering training to support FOI handling and awareness.

(NOTE: the key responsibilities of the role are based on current priorities and may change over time)

Role Specifications

Please see below a list of the main physical and psychological work environment characteristics that an employee may encounter while performing the essential functions of this role.

Working environment

working in an open office environment (exposure to general workplace chatter)
working from home on occasion
working in a team environment
working in a hot desk environment
managing demanding and changing workloads and competing priorities
operating a telephone / computer
computer/screen based work
requirement to read or otherwise extract information from printed material / signage

Emotional

dealing with confronting and complex situations and information
dealing with conflict
dealing with challenging conversations and behaviours
providing empathy

Position Description for: EL1 AD FOI (08/04/2021) 2

Page 24 of 34

Information technology and Security

Pre-Engagement Check - this is a mandatory pre-employment security screening process. All employees and contractors of NDIA must undertake a Pre-Engagement Check. This check is undertaken for any individual who will have non-public access to agency resources (information, buildings, systems, assets, staff and customers)
computer/software applications - Microsoft Office computer based work
ability to access and use client records management system (CRM) and associated NDIA business applications

Where possible, the NDIA will make reasonable adjustments to enable individuals with disabilities to perform the essential functions of the role.

Work Level Expectations

The NDIA work within the Australian Public Service (APS) Work Level Standards. The duties detailed below are specific to the EL1 classification.

Leadership and Accountability

Ensure in-depth knowledge of and compliance with legislative, financial and administrative frameworks, government decision-making processes and agency guidelines and regulations.

Consider and effectively manage competing priorities and strategic directions when achieving team planning and project outcomes in line with agency goals and objectives.

Management Diversity and Span

Ensure quality outputs including that employees maintain a high level of specialist, professional and/or technical expertise.

Build capability in a team environment through coaching others, providing performance feedback, conflict resolution and encouraging career development.

Job Context and Environment

Undertake work activities with an awareness of their possible impact on strategic, political or operational outcomes for the agency/program.

Monitor emerging issues in a field and for identifying impact on agency priorities as well as engaging with risk and undertaking risk management activities for area of responsibility.

Independence and Decision-Making

Work with a level of independence, under broad direction, with a concurrent need to resolve issues and deliver quality outcomes.

Communicate and make decisions with a high level of impact on the functional area and the potential to impact more broadly on agency operations and externally.

Work with a focus on research, analysis and judgement to manage complex issues.

Stakeholder Management

Engage and collaborate with key stakeholders to identify opportunities, achieve outcomes and facilitate cooperation.

Represent and explain the views of the agency at cross-agency meetings and other forums.

Position Description for: EL1 AD FOI (08/04/2021) 3

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Organisational Responsibilities

Assume responsibility for the identification of risks, including the evaluation, management and control of all risks relevant to your area of responsibility.

The occupant of this position is accountable to provide leadership in the implementation, promotion of and compliance with the Work Health and Safety Act (Commonwealth) 2011 within their work area; and in addition identify, evaluate and manage risk that ensures that team members and other persons within the work area:

take reasonable care for their own health and safety;
take reasonable care that their acts or omissions do not adversely affect the health and safety of other persons; and
comply with reasonable instruction, policy or procedures given or notified by the NDIA relating to health or safety across the NDIA.

Position Description for: EL1 AD FOI (08/04/2021) 4

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Position Description

Director – Freedom of Information & Privacy

Classification: EL2

Direct Reports: 2x Assistant Directors

Reports to: General Counsel

Position Purpose

As the Director of Freedom of Information & Privacy you will have key responsibility for all aspects of the management and coordination of Freedom of Information (FOI) requests made to the Agency and to ensure the Agency meets its legal obligations in relation to the Freedom of Information Act 1982 (Cth) [FOI Act].

You will also have key responsibility for all aspects of the management and coordination of Privacy related matters to ensure the Agency meets its legal obligations in relation to the Privacy Act 1988 Cth (Privacy Act).

You will manage a team and contribute to the development of the Agency’s information handling requirements.

You will be part of the Legal Branch’s leadership team and as such will demonstrate exemplary leadership and management skills. You will be committed to the ongoing development of the Agency’s Freedom of Information team, including building excellent client relationships, building capability and expertise within the team, sharing knowledge and awareness across the Agency and working in accordance with the highest professional and ethical standards.

Duties

The duties for Director of Freedom of Information & Privacy include:

Strategic management of the Freedom of Information and Privacy team, including the provision of high quality services to the Agency staff and executive;
Make FOI decisions in accordance with the FOI Act;
Coordinate and manage Agency responses in relation to Privacy related Complaints and incidents
Coordination and provision of in-house and outsourced FOI and Privacy services;
Leading the maintenance and improvement of the FOI and Privacy teams and strategies with an emphasis on the development and mentoring of staff;
Establishing and maintaining excellent working relationships with clients and other internal and external stakeholders;
Managing the priorities of clients and available resources (including staff) to deliver results on time and within budget;
Preparing and contributing to a range of other material including briefing material for Ministers, Board papers, media releases, reports to Parliamentary committees, and correspondence;
Developing systems, processes and practical tools including training to support FOI handling and

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FOI 21/22-0050

Seek legal advice from the Information Law team where required or appropriate.

NDIA Skills and Personal Attributes

Leadership

Proven experience leading FOI and Privacy teams within a legislated environment where decisions involve judgement based on the assembly, analysis and application of all available evidence.
Proven ability to mentor and guide teams drawn from diverse backgrounds in a collaborative and transparent manner.

Contemporary attitude to Disability

Positive contemporary attitudes to people with disability.
Extensive understanding and knowledge of the impact of disability on daily life and how reasonable and necessary supports can impact on a person’s ability to participate in community and economic life.

Systems

Experience in a legislated and regulatory environment.
Competent with IT Systems.

Collaboration

Work closely with peers nationally to manage service delivery performance.
Develop extensive relationships with both senior internal and external stakeholders.

Communication

Have outstanding communication skills and the ability to develop and maintain networks within the Agency and with external parties.
Communicate the strategic direction and vision of the agency to stakeholders.
Develop and manage key strategic relationships with a broad range of stakeholders, promoting the agency’s business objectives.

Service Orientation

Ability to manage service delivery performance.
Provide strategic advice, problem solving and issues management for internal and external stakeholders in relation to complex and potentially sensitive matters.
Analytical skills to draw on research, evidence and performance reports to influence improved service delivery.
Ability to respond to and prioritise competing and often urgent requests in a calm and efficient manner while also maintaining high work standards and accuracy.
Provide strategic direction to work area, including developing strategies and priorities and monitor work flow and performance.

Main Relationships

General Counsel

Principal Legal Officer – Information Law Internal clients including line areas and senior management

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External Stakeholders (such as the Office of the Australian Information Commissioner and other Commonwealth Agencies and Departments)

Desirable

Detailed knowledge of the Freedom of Information Act 1982 (Cth)
Detailed knowledge of the Privacy Act 1988 (Cth)
Significant experience making decisions in accordance with Freedom of Information obligations
Significant experience coordinating and responding to incidents and complaints in accordance with Privacy obligations
Leading and managing teams of experienced FOI and Privacy Officers
Experience working in a legislative and regulatory environment
Entry Level checks will be required for all successful candidates and dependent on the role the appropriate working with children and/or vulnerable people checks may need to be undertaken as per State Legislation.
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FOI 21/22-0050 DOCUMENT 10

Approved: 19 July 2021

Owner: HR Governance and Assurance

BM Ministerial Parliamentary and FOI

Position Details

The NDIA welcomes and encourages applications from people with disability, Aboriginal and Torres Strait Islander peoples, and people with diverse cultural and linguistic backgrounds.

Field	Value
Position Name	Branch Manager, Ministerial Parliamentary and FOI
System Job Title	NDIA SES1 Branch Manager
APS Classification	SES Band 1
Group	Markets, Government and Engagement
Division	Government and ILC Programs
Branch	Ministerial, Parliamentary and FOI
Reports to	General Manager Government and ILC Programs
Location	Various
Tenure	Ongoing
Security Classification	Negative Vetting Level 1

Position Purpose

About the NDIA

The National Disability Insurance Agency (NDIA) is an independent statutory agency that is responsible for implementing the National Disability Insurance Scheme (NDIS), which will support a better life for hundreds of thousands of Australians with a significant and permanent disability and their families and carers. The NDIA values a positive contemporary attitude to disability.

As a Federal Agency, we work within a legislative and regulatory environment. We adhere to the Australian Public Service Code of Conduct as set out in section 13 of the Public Service Act 1999.

Our work is driven by the Corporate Plan which provides strategic direction to achieve our purpose of making a difference so that people with disability can choose and achieve their goals.

The NDIA Values are:

We value people – We put participants at the heart of everything we do.
We grow together – We work together to deliver quality outcomes.
We aim higher – We are resilient and always have the courage to do better.
We take care – We own what we do and we do the right thing.

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Our values reflect our passion and commitment to building a positive, participant-centred culture.

About the Role

The Branch Manager Ministerial Parliamentary and FOI is a SES Band 1 position. It is accountable to plan, lead and deliver highly complex outcomes, projects and work programs that have strategic, political and operational significance to the National Disability Insurance Agency (NDIA).

The Branch Manager Ministerial Parliamentary and FOI is a Functional Leadership position within the NDIA and has defined independence to make decisions within their area of accountability. It will lead and contribute to the strategic planning of the NDIA’s objectives and will set strategic direction, develop long- term plans and implement operational strategies aimed at achieving the NDIA’s mission to ‘build a world- leading National Disability Insurance Scheme’.

The primary responsibilities of this position include:

Managing the NDIA’s relationship with the Minister’s Office and the Assistant Minister’s Office.
Building and developing a culture of early reporting to Ministerial Offices on the identification and management of issues.
Coordinate NDIA regular reporting to Ministers, Parliament, and Services Australia including via dashboards and issues briefs, ensuring reporting is accurate, up to date and consistent.
Coordinate effective and timely NDIA responses to ad-hoc ministerial and parliamentary queries and Freedom of Information requests such as in response to Parliamentary questions or in relation to specific, emerging issues.
Coordinate the NDIA’s participation in Senate Estimates processes.

(NOTE: the key responsibilities of the role are based on current priorities and may change over time)

The Branch Manager Ministerial Parliamentary and FOI position provides an important leadership role within the NDIA. It is responsible to provide the leadership, control, planning, resource management, performance management and decisions for the Team Leadership, Team Membership and assigned Contractors working within their Ministerial Parliamentary and FOI work area. Relevant Duties

Leadership (Knowledge)

Apply a high level of expertise and knowledge of ministerial and parliamentary frameworks and processes to guide the work of the Branch.
Develop and provide expert advice on ministerial and parliamentary processes and sensitivities to senior leaders and business areas.
Be proficient in understanding the impact of parliamentary processes such as Caretaker Period on the NDIA.
A sound understanding of and practice in stakeholder management principles in sensitive and demanding environments.
A high understanding of the legal framework to provide advice in responding to Freedom of Information requests.

Leadership (Accountability)

Accountability for building strong working relationships with ministerial and parliamentary offices so they maintain confidence in the NDIA.
Ability to lead a multi-disciplinary team, including developing staff and managing performance, and adapt quickly to a changing and fast paced environment.
Manage the strategic direction of the Branch to ensure it has the capacity and capability to respond to future need including workload and diversity of responsibilities.

Position Description for: BM Ministerial Parliamentary and FOI (19/07/2021) 2

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Diversity and Span

Ability to lead a multi-disciplinary team, including developing staff and managing performance, and adapt quickly to a changing and fast paced environment.
Overseeing all aspects of the NDIA’s engagement with the Ministerial Offices through the three coordination points within the Branch.
Working with the whole of Agency to ensure it is proficient in responding to Ministerial requests.
Coordinate Agency appearance and input into parliamentary committees and their reports.
Be a dedicated point of contact between the Minister’s and Assistant Minister’s Offices and the NDIA.
Lead the development of briefing material for the Ministers and their Offices.

Stakeholder Management

Build and maintain regular proactive liaison and strategic engagement at the most senior levels of the agency, and relevant government departments and ministerial offices. It requires a deep understanding of the ministerial and political process concerning the NDIS and how to respond effectively to the needs of the Ministerial Offices, as well as ministers and parliamentarians more generally.
Communicate and engage with media and business areas to ensure consolidated responses are provided.
Liaison with Services Australia to align processes in relation to submissions, parliamentary processes and ministerial preferences.
Manage relationships with members of the public seeking a response to Freedom of Information requests.

Job Context and Environment

Achieving success in this role will require exceptional strategic thinking, analytical, liaison, communication and writing skills, as well as flexibility and resilience.
Deliver a comprehensive support program for the Agency through the ministerial and parliamentary functions, the management of all federal and state parliamentary queries on the NDIS and participant/provider issues, and managing the ongoing relationship with ministerial offices to provide timely and comprehensive responses.

Judgement and Independence

Sound judgement on maintaining participant privacy is required on a daily basis.
Understanding of the strategic reason behind ministerial requests and to be able to identify the core issue at the centre of the request.
Being able to differentiate between political and ministerial reasons for requesting information and pushing back where required.

Capabilities of the Role

The NDIA work within a capability framework aligned to the Australian Public Service (APS) Work Level Standards. The capabilities detailed below are specific to the SES Band 1 and SES Band 2 levels.

Facilitating Change

Encouraging others to implement better approaches to address problems and opportunities; leading the implementation and acceptance of change within the workplace.

Customer Orientation

Placing a high priority on the internal or external customer’s perspective when making decisions and taking action; implementing service practices that meet the customers’ and own organisation’s needs.

Position Description for: BM Ministerial Parliamentary and FOI (19/07/2021)

Building Organisational Talent

Establishing systems and processes to attract, develop, engage, and retain talented individuals; creating a work environment where people can realise their full potential, thus allowing the organisation to meet current and future business challenges.

Execution

Ensuring others contribute to organisation strategies by focusing them on the most critical priorities, measuring progress, and ensuring accountability against those metrics.

Coaching and Developing Others

Providing feedback, instruction, and development guidance to help others excel in their current or future job responsibilities; planning and supporting the development of individual skills and abilities.

Operational Decision Making

Securing and comparing information from multiple sources and uses this as the basis for identifying operational business issues; committing to an action after weighing alternative solutions against important decision criteria.

Influencing

Using effective involvement and persuasion strategies to gain acceptance of ideas and commitment to actions that support specific work outcomes.

Driving for Results

Setting high goals for personal and group accomplishment; using measurement methods to monitor progress toward goals; tenaciously working to meet or exceed goals while deriving satisfaction from that achievement and continuous improvement.

Positive Approach

Demonstrating a positive attitude in the face of difficult or challenging situations; providing an uplifting (yet realistic) outlook on what the future holds and the opportunities it might present.

Role Specifications

Please see below a list of the main physical and psychological work environment characteristics that an employee may encounter while performing the essential functions of this role.

Working environment

working in an open office environment (exposure to general workplace chatter)
working from home on occasion
working in a team environment
working in a hot desk environment
managing demanding and changing workloads and competing priorities
working alone
working at a co-located site
significant periods of sitting at a counter / or desk
operating a telephone / computer
computer/screen based work
requirement to read or otherwise extract information from printed material / signage
high levels of phone usage
high levels of face to face work
attending meetings for extended periods
exposure to noisy conditions
working in different geographical locations
assistance animals may be in the work area (FYI for people with allergies or phobias)

Position Description for: BM Ministerial Parliamentary and FOI (19/07/2021) 4

                          Page 33 of 34

Emotional

dealing with confronting and complex situations and information
dealing with conflict
dealing with challenging conversations and behaviours
providing empathy

Information technology and Security

Pre-Engagement Check - this is a mandatory pre-employment security screening process. All employees and contractors of NDIA must undertake a Pre-Engagement Check. This check is undertaken for any individual who will have non-public access to agency resources (information, buildings, systems, assets, staff and customers)
Australian Government Security Vetting Agency (AGSVA) clearance - a vetting process undertaken before an individual may have access to classified information and resources. This is only applicable to some positions within the NDIA that require the occupant to have access to classified Australian Government information
computer/software applications - Microsoft Office computer based work
ability to access and use client records management system (CRM) and associated NDIA business applications

Where possible, the NDIA will make reasonable adjustments to enable individuals with disabilities to perform the essential functions of the role.

Work Level Expectations

The NDIA work within the Australian Public Service (APS) Work Level Standards. This position is aligned to the duties of the SES Band 1 classification.

Organisational Responsibilities

The occupant of this position will be responsible for the identification, management and mitigation of risks related to their business functions.

The occupant of this position is accountable to provide leadership in the implementation, promotion of and compliance with the Work Health and Safety Act (Commonwealth) 2011 within their work area; and in addition identify, evaluate and manage risk that ensures that team members and other persons within the work area:

take reasonable care for their own health and safety;
take reasonable care that their acts or omissions do not adversely affect the health and safety of other persons;
comply with reasonable instruction, policy or procedures given or notified by the NDIA relating to health or safety across the NDIA.

Position Description for: BM Ministerial Parliamentary and FOI (19/07/2021) 5

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