Submission No 169
INQUIRY INTO IMPLEMENTATION OF THE NATIONAL DISABILITY INSURANCE SCHEME AND THE PROVISION OF DISABILITY SERVICES IN NEW SOUTH WALES
Name: Name suppressed Date Received: 8 August 2018
Partially Confidential
Dealing with the NDIA is too stressful. Applications for essential equipment and Home Modifications are constantly lost. I sent in my requests 3 times. In each case I was told the applications were progressing but in reality they could not be found. My plan was 3 weeks from end date and I was asked to provide all of the quotes and OT reports again. I had to contact suppliers and ask them to update their quotes. My OT was asked to redo all of her previous work. My new plan has been partially approved, awaiting the submission of the requests. Having the option to Self Manage has been wonderful. In that respect the NDIS has been a great success and I have been so much happier than when I was with a traditional service provider. .Thank you.