Internal Documents

Access decisionsDisability requirementsEarly intervention requirementsAccess evidenceReasonable and necessary supportsStaff guidance and training

Version 2.0 · Published August 10, 2023

(El) Check evidence for a decision — Likely to reduce future support needs

Access decisionsEarly intervention requirementsReasonable and necessary supportsParticipant goals and statementsStaff guidance and trainingPrivacy and information access

Version 2.0 · Published August 10, 2023

0-8 with developmental delay and mild to moderate autism.

0-8 with developmental delay and mild to moderate autism.

0-8 with developmental delay and mild to moderate autism.

0-8 with developmental delay and mild to moderate autism.

0-8 with developmental delay and mild to moderate autism.

10 November HOC papers - AAT Case Management Guides [SEC=OFFICIAL]

Tribunal and court proceedingsStaff guidance and trainingPlan reassessment

Published November 7, 2022

16 June Out of Session Board Meeting - Annual Price Review Paper - Annual Price Review Paper

24 hour Postural Management Programmes

24-hour Postural Management Programs

47E(d) - Certain operations of agencies

2023-24 Annual Pricing Review and Disability Support Worker Cost Model

2023-24 Annual Pricing Review Report

2023-24 Annual Pricing Review Terms of Reference

2023–24 Annual Pricing Review Recommendations

20180117_NDIAl SDA Memorandum DRAFT_v6 marked up [SEC=UNCLASSIFIED] — 47F - Samuel to 47F - Toni (Friday, 19 January 2018 1:16 PM)

Home and living

Version 6 · Published January 19, 2018

A list of all law firms engaged

A list of all law firms engaged by the NDIA on Administrative Appeals Tribunal (AAT) or Administrative Reviews Tribunal (ART) work

AAIs Quick Guide

Delegations and decision authorityStaff guidance and trainingRisk, compliance and integrityRecords, data and information systemsPrivacy and information access

Aaron, Star - MS Teams correspondence - 8 January 2024

AAT Case Management Branch - Standard Operating Procedure: Resolved by Hearing

AAT Case Management Guide

AAT Case Management Guide - Access for Chronic Health Conditions

AAT Case Management Guide - Applied Behavioural Analysis (ABA)

Therapy supportsReasonable and necessary supportsParticipant goals and statementsPlanning meetingsStaff guidance and trainingDelegations and decision authority

AAT Case Management Guide - Applied Behavioural Analysis (ABA)

AutismIntellectual disabilityGlobal developmental delayHearing loss and deafnessBlindness and low visionAcquired brain injuryCerebral palsySpinal cord injury

AAT Case Management Guide - Capacity Building Supports

AAT Case Management Guide - Model Litigant Obligations (MLO)

AAT Case Management Guide - Supportable Impairments

AAT Case Management Guide — Access to the NDIS

AAT Case Management Guide — Disability Related Health Supports

AAT Case Management Guide: Access to the NDIS

AutismIntellectual disabilityGlobal developmental delayHearing loss and deafnessBlindness and low visionAcquired brain injuryCerebral palsySpinal cord injury

AAT Case Management Guide: Disability Related Health Supports

Participant goals and statementsReasonable and necessary supportsPlan budgets and managementStaff guidance and trainingDelegations and decision authorityPrivacy and information access

AAT Case Management Guide: Supportable Impairments

Case Management Guide

Version Not version controlled · Published January 1, 2023

Accept a case from the eligibility reassessment queue and complete procedural fairness check

Access (s21)

Global developmental delayHearing loss and deafness

Access and Eligibility Reassessment (ER) Practice Guide - NDIS Amendment Act 2024

Access and ER Decision Tree Practice Guide

Global developmental delayHearing loss and deafness

Access assessor OneNote

Access assessor OneNote

Global developmental delayHearing loss and deafness

Access Practice Guide – Previous NDIS Act 2013 (C19)

Access Request — Supporting Evidence Form

AutismGlobal developmental delayAnxiety disordersHearing loss and deafnessMultiple sclerosisAmputation or limb difference

Access Request — Supporting Evidence Form

Access Request Form

AutismIntellectual disabilityGlobal developmental delayHearing loss and deafness

Accountable Authority Instructions

Delegations and decision authorityRisk, compliance and integrity

Published October 1, 2025

Accountable Authority Instructions

Unknown document type

Accountable Authority Instructions and Financial Authorisations

Delegation instrument

Delegations and decision authorityStaff guidance and trainingRisk, compliance and integrityPrivacy and information access

Accreditation of Assistance Animals

AutismBlindness and low vision

Acknowledgement of Country

Global developmental delayHearing loss and deafness

Acquired brain injury Disability Snapshot

Intellectual disabilityHearing loss and deafnessAcquired brain injuryEpilepsy

Action a budget update

Action a budget update with funding periods

Action evidence extension request for eligibility reassessment case

Actuarial Insights and Monitoring (AIM) Branch

Add a new primary disability

Add a priority request for an Internal Review

Add assistive technology capacity building supports in a plan

Add budget justifications

Add funding for repairs, maintenance, rental and trial of assistive technology supports

Add high cost assistive technology in a plan and include replacement AT

Add low cost assistive technology supports in a plan

Add mid cost assistive technology in a plan

Add or Change Disability

Add or remove in-kind supports

Add or update a provider relationship

Add or update capacity building assistive technology (AT) supports in a plan approval case

Add or update disability-related health supports and meal preparation supports

Add or update disability-related health supports Appendix C – Guide to capital supports

Multiple sclerosisMotor neurone disease

Add or update funding for assistive technology (AT) maintenance, repairs, rentals and trials in a plan approval case

Add or update high-cost assistive technology (AT) in a plan approval case

Add or update mid-cost assistive technology (AT) in a plan approval case

Add or update psychosocial recovery coach funding in a plan approval case

Add or update support coordination funding in a plan approval case

Support coordinationReasonable and necessary supportsPlan budgets and managementStaff guidance and trainingDelegations and decision authority

Version 2.0 · Published September 28, 2023

Add specialist disability accommodation (SDA) funding

Add transport supports to the participant’s plan

Additional Disability Personal Care and Support for Participants Living in Residential Aged Care Facilities

ADHD OVERVIEW – ELIGIBILITY AND SUPPORTS ............................................................................................... 2

Adminsitrative Release - Sustainability Action Taskforce Organisational Chart as at 22 March 2021

Advice Support Tool

Advice Support Tool

Advice Support Tool

Advice Support Tool

Advice Support Tool

Advice Support Tool

Advice Support Tool Theme: Assistive Technology Sub-Theme(s): Shower commode/ trolley

EpilepsySpinal cord injury

Advice Support Tool Theme: Prosthetics Sub-Theme(s): Upper Limb Prosthesis

Advice Support Tool Theme: Assistive Technology Sub-Theme(s): Scooter

Advice Support Tool Theme: Assistive Technology Sub-Theme(s): Specialised Seating

Advice Support Tool Theme: Assistive Technology Sub-Theme(s): Standing frame

Advice Support Tool Theme: Assistive Technology Sub-Theme(s): Vision Device

Advice Support Tool Theme: Capacity Building Sub-Theme(s): Exercise Physiology

Advice Support Tool Theme: CB Relationships Sub-Theme(s): Restrictive Practice

Advice Support Tool Theme: Continence

Advice Support Tool Theme: Core Sub-Theme(s): transport

Advice Support Tool Theme: Hearing

Advice Support Tool Theme: Hearing

Advice Support Tool Theme: Home Modifications Sub-Theme(s): Home Extensions

Advice Support Tool Theme: Home Modifications Sub-Theme(s): Remediation Works

Advice Support Tool Theme: Nursing

Advice Support Tool Theme: Orthotics Sub-Theme(s): Knee ankle foot orthoses (KAFOs)

Advice Support Tool Theme: Sexual Activity Sub-Theme(s): Sex Therapy

Advice Support Tool Theme: Sexual Therapies Sub-Theme(s): Assistive Technology

Advice Support Tool Theme: Vehicle Modification Sub-Theme(s): Vehicle Hoists

Advice Support Tool: Core supports, support under core daily activities/ social civic and community participation budgets

Aged Care and the NDIS

Agency Approach

Delegations and decision authorityRisk, compliance and integrityStaff guidance and training

Agency Insurance Disability National the by 1982 Act Information of Freedom the under released was document This

Agency Organisational Structure

AGENDA - INDEPENDENT ADVISORY COUNCIL TO THE NDIS (Meeting 1 of 2021-22, 27 July 2021)

Plan budgets and management

Published July 27, 2021

Agenda – Board Meeting No. 1/2016 (29 January 2016)

Agenda — Board Meeting No. 8/2015 (8 December 2015)

Agenda — Independent Advisory Council to the NDIS (Meeting 3 of 2023-24, Thursday 2 November 2023)

AGENDA INDEPENDENT ADVISORY COUNCIL TO THE NDIS Meeting 1 of 2023-24 Date: Thursday 10 August 2023

AGENDA INDEPENDENT ADVISORY COUNCIL TO THE NDIS Meeting 2 of 2020 Date: Wednesday 9 September 2020

Access decisionsStaff guidance and training

Published September 9, 2020

AGENDA INDEPENDENT ADVISORY COUNCIL TO THE NDIS Meeting 2 of 2022-23 Date: Wednesday 24th August 2022

AGENDA INDEPENDENT ADVISORY COUNCIL TO THE NDIS Meeting 3 of 2022-23 Date: Wednesday 21st September 2022

AGENDA INDEPENDENT ADVISORY COUNCIL TO THE NDIS Meeting 5 of 2022-23 Date: Monday 21st November 2022

Nominees, families and carersStaff guidance and trainingHome and livingSupport coordinationAccessible communication

Published November 21, 2022

AGENDA INDEPENDENT ADVISORY COUNCIL TO THE NDIS Meeting 6 of 2020/21 Date: Thursday 4 February 2021

Access decisionsTherapy supports

Published February 4, 2021

AGENDA INDEPENDENT ADVISORY COUNCIL TO THE NDIS Meeting 7 of 2021-22 Date: Friday 25th February 2022

Plan budgets and managementInternal reviewTribunal and court proceedingsComplaints

Published February 25, 2022

AGENDA INDEPENDENT ADVISORY COUNCIL TO THE NDIS Meeting 8 of 2021-22 Date: Monday 28 March 2022

Home and livingAssistive technologyTribunal and court proceedingsRisk, compliance and integrity

Published March 28, 2022

AGENDA INDEPENDENT ADVISORY COUNCIL TO THE NDIS Meeting 10 of 2021-22 Date: Thursday 26th May 2022

Staff guidance and trainingPlanning meetingsHome and livingReasonable and necessary supports

Agenda: Independent Advisory Council to the NDIS (Meeting 2 of 2023-24, Wednesday 20 September 2023)

Agenda: Independent Advisory Council to the NDIS (Meeting 3 of 2021-22, Wednesday 22 September 2021)

Support coordinationPlan budgets and management

Published September 22, 2021

Agenda: Independent Advisory Council to the NDIS (Meeting 4 of 2022-23, Monday 17th October 2022)

Assistive technologyHome and livingSupport coordination

Published October 17, 2022

Agenda: Independent Advisory Council to the NDIS (Meeting 4 of 2023-24, Wednesday 6 December 2023)

Nominees, families and carersAccessible communication

Alternative seating system for wheelchair users

Cerebral palsySpinal cord injury

Amazon Connect Team Leader Guidance

Amazon Connect Telephony Responses QRG

Amazon Connect Telephony Service Officer Guidance

Amount paid for supports for participants with ASD as primary disability

Amount spent on lawyers

and ppt preference — s22(1)(a)(ii)-irrelevant material to s22(1)(a)(ii)-irrelevant material (14 April 2025 09:23:38)

Annual Data

Access decisionsDisability requirementsReasonable and necessary supportsStaff guidance and trainingRecords, data and information systems

Annual performance statements

Plan budgets and managementRisk, compliance and integrity

Annual Price Review – Summary of Submissions

Annual Pricing Review 2022-23

Annual Pricing Review 2023-24

Annual Pricing Review updates & considerations

Annual Review of Price Controls

Annual Statistical Return

ANSWER TO QUESTION ADDITIONAL ESTIMATES SPILL OVER QUESTION ON NOTICE

AO Assessment – FOI 22/23-XXXX (Name)

AO Assessment – FOI 22/23-XXXX (Name)

Applied behaviour analysis and positive behaviour support

Applied Behaviour Analysis for adults with ASD

Applied Behaviour Analysis for adults with ASD

Applied Behavioural Analysis (ABA)

AutismIntellectual disabilityGlobal developmental delayFetal alcohol spectrum disorderHearing loss and deafnessBlindness and low visionDeafblindnessCerebral palsyMultiple sclerosisMotor neurone diseaseSpinal cord injuryAmputation or limb differenceMuscular dystrophyDown syndromeFragile X syndromeSpeech, language and communication needs

Apply default distribution of funds in a budget update

Apply the home and living decision in PACE

Applying to the NDIS

Applying to the NDIS

Global developmental delayFetal alcohol spectrum disorderHearing loss and deafnessBlindness and low visionDeafblindnessCerebral palsyMotor neurone diseaseAmputation or limb differenceMuscular dystrophyDown syndromeFragile X syndromeSpeech, language and communication needs

Applying to the NDIS

Appoint Restricted Access Officer to a record

Appoint Temporary Restricted Access Officer

Approval to Approach Market - EL2 Director Cyber Security Risk and Compliance [SEC=OFFICIAL]

APPROVAL TO ENTER INTO AN AGREEMENT PROC-4807–FOR THE PROVISION OF NEEDS ASSESSSMENT TOOLS TO SUPPORT NDIS REFORM INITIATIVES

APPROVAL TO ENTER INTO AN AGREEMENT PROC-5000 — FOR THE PROVISION OF PROJECT MANAGEMENT CONTRACT ADMINISTRATOR SERVICES — PARRAMATTA, AND CHATSWOOD PROJECT

Approve an expired quote less than $15,000

Approve or decline the request for Restricted Access

Approve or override a streaming case (Streaming and Restreaming)

Approved plans in the Barwon region in July 2013

Reasonable and necessary supportsPlan budgets and managementRecords, data and information systemsPrivacy and information access

APS3 National Contact Centre Service Officer - AM Disability

APS4 Access Assessor Candidate Pack

APS5 Planner candidate pack

APS6 First Nations Liaison Advisor Position Description

APS6 Planner Internal Position Description

Archived Enquiry Cases and Log Activity in PACE KA

Archived How to Create Quality Enquiry Notes in PACE KA

Are Hearing Aids Everyday Equipment?

AutismIntellectual disabilityGlobal developmental delayHearing loss and deafnessBlindness and low visionCerebral palsyMultiple sclerosisSpinal cord injury

ASD and DLD diagnoses after 6 years old

AutismAttention deficit hyperactivity disorderIntellectual disabilityGlobal developmental delayDepressive disordersAnxiety disordersObsessive compulsive disorderDown syndromeSpeech, language and communication needs

ASD and DLD diagnoses after 6 years old

ASD Stocktake of Resources

AutismIntellectual disabilityEpilepsy

Aspiration 4: A financially sustainable scheme

Plan budgets and managementReasonable and necessary supportsStaff guidance and training

Assess the participant critical incident risk level

Assign and review a plan change case

Assistance animal maintenance funding claims and participant demographics as at 30 June 2026

Acquired brain injuryCerebral palsyMultiple sclerosisSpinal cord injury

Assistive Technology

Assistive Technology (AT): Low-Cost Consumables

Assistive Technology (equipment, technology and devices)

Multiple sclerosisSpeech, language and communication needs

Assistive Technology Checklist

AT supports that require mandatory TAB advice

Attach evidence – validate access request

Attachment a - Proposed NDIS Early Childhood Early Intervention Approach

Attachment A – NDIA National Office years of birth of ongoing (permanent) employees

Published July 14, 2014

Attachment A – Quarterly Operating Expenses

Attachment A: CSN & CYP referral and process

Attachment A: CSN referral and process

Attachment A: Response Schedule to RFQ PROC-5000 — Project Management Contractor Administrator Services — [s22(1)(a)(ii) - irrelevant material] Parramatta and Chatswood NSW

Attachment A. Practical Completion Defects

Attachment B: AAT Case Management Guides Topic List.

Access decisionsTherapy supportsCapacity-building supportsAssistive technologySupport coordinationHome and living

Attachment B: AAT Case Management Guides Topic List.

Checklist

ATTACHMENT B: Sustainability Impact Assessment of the 2021-22 Annual Pricing Review

Attachment C - NDIS Early Childhood Early Intervention Approach

Audit & Risk Committee Minutes

Audit and Risk Committee, 6 June 2024

Augmentative and Alternative Communication Devices and Motor Neurone Disease

Auslan and Mandarin interpreting services in New South Wales

AutismIntellectual disabilityAnxiety disordersEpilepsyFragile X syndromeSpeech, language and communication needs

Autism spectrum disorder Disability Snapshot

Autistic burnout

AutismDepressive disorders

Average closed time (in days) of Internal Review of Decision requests (RoRD) by month

Bariatric wheelchairs and transport safety

Behaviour intervention supports

Behavioural interventions for children on the autism spectrum

Therapy supportsCapacity-building supportsReasonable and necessary supportsStaff guidance and training

AutismIntellectual disabilityBlindness and low vision

Behavioural interventions for children with ASD

AutismIntellectual disabilityBlindness and low vision

Behaviourally based interventions in children on the autism spectrum: A systematic review and dose-response meta-analysis

AutismIntellectual disabilityBlindness and low vision

Behaviourally based interventions in children with Autism Spectrum Disorders: A systematic review and dose-response meta-analysis

Intellectual disabilityHearing loss and deafnessBlindness and low visionAcquired brain injuryCerebral palsyMultiple sclerosisSpinal cord injurySpeech, language and communication needs

Board Charter

Book change or cancel a check-in

Branch Manager National Access and Reassessment Position Description

Brand guidelines

Briefing Note on the independent review of the National Disability Insurance Scheme Act 2013

Briefing

Staff guidance and trainingDelegations and decision authorityRisk, compliance and integrity

Published February 12, 2016

Calculate Appendix H for specialist disability accommodation (SDA)

Calculate disability-related health supports and meal preparation supports

AutismAttention deficit hyperactivity disorderIntellectual disabilityGlobal developmental delayCerebral palsyEpilepsy

Calculating the 4 Frequency Average

Call Handling Basics

Caller Requests to Record Phone Call Phone Enquiry

Carers Disability Snapshot

Carers Disability Snapshot

AutismAttention deficit hyperactivity disorderIntellectual disabilityGlobal developmental delayCerebral palsyEpilepsy

Carers Disability Snapshot

AutismAttention deficit hyperactivity disorderIntellectual disabilityGlobal developmental delayCerebral palsyEpilepsy

Carers Disability Snapshot

AutismAttention deficit hyperactivity disorderIntellectual disabilityGlobal developmental delayCerebral palsyEpilepsy

Case Management Guide - Access for Chronic Health Conditions

Case Management Guide - Conciliation

Case Management Guide - Model Litigant Obligations

Case Management Guide - Supportable Impairments

Case Management Guide — Disability Related Health Supports

Global developmental delayEpilepsyAmputation or limb difference

Case Management Guide Access to the NDIS

Case Management Guide Capacity Building

Case Management Guide Disability Related Health Supports

Case Management Guide Model Litigant Obligations

Case Management Guide Supportable Impairments

Case Management Guide: Decision Making

Case Management Guide: Disability Related Health Supports

Intellectual disabilityHearing loss and deafnessBlindness and low visionDeafblindnessCerebral palsyEpilepsySpeech, language and communication needs

Cerebral palsy Disability Snapshot

Cerebral palsy Disability Snapshot

Intellectual disabilityBlindness and low visionCerebral palsyEpilepsySpeech, language and communication needs

Cerebral palsy Disability Snapshot

Intellectual disabilityBlindness and low visionCerebral palsyEpilepsySpeech, language and communication needs

Change plan duration

Change the draft budget

Changes to your plan - Program Guide

Changing your plan

Changing your plan

Check a person’s preferred contact method

Check decision – legislative timeframes

Check eligibility - DIS — disability caused by an impairment

Check eligibility - EI - Developmental delay

Check eligibility - EI - hearing loss 0-25 years of age

Check eligibility - EI - Impairment is likely permanent

Check eligibility - List A condition

Check eligibility - List B condition

Check eligibility - List D condition

Check eligibility – age and residence requirements

Check eligibility – DIS – disability caused by an impairment

Check eligibility – DIS – likely permanence

Check eligibility – DIS – NDIS supports for life

Check eligibility – DIS – social and economic impact

Check eligibility – EI - hearing loss 0-25 years of age

Check eligibility – EI – developmental delay

Acquired brain injuryParkinson's disease

Check eligibility – EI – Impairment is likely permanent

Check eligibility – EI – likely to improve or reduce deterioration of functional capacity or strengthen informal supports

Check eligibility – EI – likely to reduce future support needs

Check eligibility – EI – supports will be NDIS supports

Check eligibility – List A condition

Check eligibility – List B condition

Check eligibility – List D condition

Check eligibility – Terminal illness

Check eligibility – Terminal illness

Acquired brain injuryParkinson's disease

Check eligibility — DIS — likely permanence

Check eligibility — DIS — significant functional impact

Check eligibility — DIS — social and economic impact

Check eligibility — EI — Impairment is likely permanent

Check eligibility — EI — likely to improve or reduce deterioration of functional capacity or strengthen informal supports

Check eligibility — EI — likely to reduce future support needs

Check evidence for a decision — developmental delay

Access decisionsDisability requirementsEarly intervention requirementsAccess evidenceReasonable and necessary supportsCapacity-building supports

Version 2.0 · Published July 7, 2023

Check the specialist disability accommodation (SDA) enrolled dwelling details

Check treating professional details

Check-ins Program Guide Transition V2.2

Chief Counsel Division - Standard Operating Procedure: Resolved by Hearing

CHIEF EXECUTIVE BRIEF

Chief Executive Officer

AutismSpeech, language and communication needs

Child-centered play therapy for children with Autism Spectrum Disorder

Childhood Dementia Disability Snapshot

Global developmental delaySchizophrenia spectrum disordersObsessive compulsive disorderBlindness and low vision

Children who are deaf or hard of hearing [Website landing page]

Chronic non-cancer pain, Complex regional pain syndrome

Comcover risk management benchmarking survey 2015

AutismIntellectual disabilityHearing loss and deafnessBlindness and low visionAcquired brain injuryCerebral palsyEpilepsyParkinson's diseaseFragile X syndrome

Comcover Update - January 2015

Communications and Engagement Plan - Standard

Community and mainstream transport options

Comparable government and funding schemes

Compensation Reduction Amount (CRA) — Nil CRA

Compiled data response detailing SDA pipeline variable definitions

Compiled data response for Section 17 access and plan change requests

Compiled data response showing the number of voluntary exits by financial year

Compiled data response: NDIS Registered Providers List

AutismSchizophrenia spectrum disordersHearing loss and deafnessBlindness and low visionAcquired brain injuryCerebral palsyMultiple sclerosisEpilepsyMotor neurone diseaseMuscular dystrophyDown syndrome

Compiled data: National Contact Centre (NCC) staffing numbers, classifications, and salary ranges (FOI 25/26-3236)

Compiled data: Plan funding reductions by cohort (FOI 25/26-2113)

compiled_data_response: Freedom of information release cover/boilerplate pages

compiled_data_response: Freedom of information release intermediate pages

compiled_data_response: Freedom of information release single blank page

Complaint Call Handling Techniques

Complaint Handling and Reportable Incidents Arrangements Operational Protocol

ComplaintsRisk, compliance and integrity

Version V2.1 · Published June 23, 2023

Complaints Quality Framework and Checklist

Complaints Resolution and Oversight Template Guide

Complaints Resolution and Oversights Template Guide

Complete a plan reassessment (full)

Complete a s47 request to change the participant’s goals, About Me and informal, community and mainstream supports

Complete a streaming case (Streaming and Restreaming)

Access decisionsParticipant goals and statementsReasonable and necessary supportsSupport coordinationStaff guidance and trainingPrivacy and information access

Version 6.0 · Published January 18, 2024

Complete a Verbal Access Request (VAR)

Complete checklist in the access request case

Complete eligibility reassessment leaving case

Complete the determine the funded supports task

Complete the Form – Evidence of developmental delay (EODD)

AutismIntellectual disabilityGlobal developmental delayHearing loss and deafnessBlindness and low visionAcquired brain injuryCerebral palsyMultiple sclerosisSpinal cord injuryDown syndrome

Complete the Guided Planning Questions

Complete the planning conversation tool

Complete the Short Form Outcomes Framework (SFOF)

Complete the Update the Outcomes Questionnaire task

Complete the Update the Severity Tools task

Complete Update the Family Questionnaire task

Complex Support Needs Branch (CSN) Monitoring Work Instructions

Complex Support Needs Branch Monitoring Framework

Conduct the plan meeting - Discuss the proposed budget

Staff guidance and trainingDelegations and decision authorityRisk, compliance and integrityProcedural fairness and reasonsPrivacy and information access

Conduct the plan meeting - Discuss the proposed budget

Conduct the plan meeting - Finalise the plan meeting

Conflict Declaration

Conflict of Interest - Disclosure Form

Form

Conflict of Interest Fact Sheet

Fact sheet

Conflicts of Interest Policy - Internal

Delegations and decision authorityRisk, compliance and integrityPrivacy and information accessStaff guidance and trainingProcedural fairness and reasons

Consider and action quotes

Contact attempts and unable to contact in a plan change case

Global developmental delaySpinal cord injury

Contact attempts and unable to contact in an eligibility reassessment case

Contact the participant if eligibility changes at the Eligibility Check stage of an eligibility reassessment

Contact the participant to explain the outcome of their eligibility reassessment

Contact to advise outcome of access decision

Contact to request further information for access decision

Contract for the Provision of Local Area Coordination and Early Childhood (EC) Partner Services in Central Highlands

Contracture management for spinal muscular atrophy

Acquired brain injuryCerebral palsyMuscular dystrophy

Copilot for Microsoft 365 trial Factsheet

Corruption & Collusion

Risk, compliance and integrityStaff guidance and trainingProcedural fairness and reasonsPrivacy and information accessRecords, data and information systems

Corticobasal syndrome

Parkinson's disease

CPAP funding, management and use

Depressive disorders

CPAP funding, management and use

Depressive disorders

Create a CEO-initiated plan change request

Create a new personal and environmental circumstances case

Create a participant plan change request

Create a plan variation (s47A) request

Create an appointment using the booking tool

Create an enquiry case

Create an internal review (s100) case

Create and complete a participant risk assessment case

Create and submit a home and living application

Create update or end-date an alert

Global developmental delayMultiple sclerosisMuscular dystrophy

Creating your plan

Creating your plan

Creating Your Plan

Creating your plan

Criteria for reasonable and necessary supports

Data Regarding Children and Parents on Scheme

DAY 1 AGENDA INDEPENDENT ADVISORY COUNCIL TO THE NDIS Meeting 1 of 2020

Planning meetingsEarly intervention requirements

Published March 17, 2020

DCEO Participant Experience Delivery Position Description

Deafblind Disability Snapshot

Hearing loss and deafnessBlindness and low visionDeafblindness

Deafblind Disability Snapshot

Hearing loss and deafnessBlindness and low visionDeafblindness

Deafness and Hearing Impairment Snapshot

Intellectual disabilityHearing loss and deafnessBlindness and low visionDeafblindness

DECISION MADE: FOI 22/23-XXXX (Name) – DUE: XXXX

DECISION MADE: FOI 22/23-XXXX (Name) – DUE: XXXX

Decision to decline an extension of time under s 15AC of the Freedom of Information Act 1982

Decision-Making Authority for Case Managers

Deed of Variation

Definition of "mild autism"

Attention deficit hyperactivity disorderObsessive compulsive disorder

Definitions:

Delayed Sleep Phase Disorder

DELEGATE REVIEW COMPLETE – FOR RELEASE: PIA 22/23-XXXX (Name)

DELEGATE REVIEW: PIA 22/23-XXXX (NAME) - Due:

Dementia supports

AutismIntellectual disabilityDown syndrome

Deputy CEO Strategy and Service Improvement Position Description

Deputy Chief Executive Officer, Children

AutismIntellectual disabilitySchizophrenia spectrum disordersBipolar disorderAcquired brain injuryCerebral palsyMultiple sclerosisEpilepsyAmputation or limb difference

Deputy Chief Executive Officer, Governance, Risk and Legal

Description of Impairment Categories

Desley

Determining Substantial Reduction in Functional Capacity (SRFC)

Develop a social and community participation budget for participants in a shared living arrangement

Direct and group supports in schools

AutismIntellectual disabilityHearing loss and deafnessBlindness and low vision

Disability Related Health Supports

Disability Related Health Supports Operational Guideline

AutismIntellectual disabilityHearing loss and deafnessBlindness and low visionDeafblindnessDown syndrome

Disability Representative and Carers Organisation (DRCO) Forum summary

Disability-related health supports

AutismIntellectual disabilityAcquired brain injuryDown syndrome

Disability-related health supports

AutismIntellectual disabilityCerebral palsyEpilepsyDown syndrome

Disclosure log - FOI 23.24-1228

AutismSchizophrenia spectrum disordersDepressive disordersAnxiety disordersPost-traumatic stress disorderObsessive compulsive disorderMultiple sclerosis

DISCLOSURE LOG - FOI 24/25-0250 - DOCUMENTS

Disclosure Log - FOI 24/25-0458

Disclosure log audit

Disclosure log table

Discuss a participant plan change request

Discuss funded supports

Discuss service agreements

Dissociative Identity Disorder and Assistance Animals

Diverse groups and people living with disability

Diversity and Inclusion

DM ASSESSMENT - FOI 22/23-XXXX (Name)

Documents referenced in evidence summary – FOI 24.25-0854

AutismIntellectual disabilitySchizophrenia spectrum disordersPost-traumatic stress disorderMultiple sclerosisEpilepsyParkinson's disease

Documents referred to in Technical Advisory Advice Form 2018 7867

Dorsal Root Ganglion Stimulation for Complex Regional Pain Syndrome

Post-traumatic stress disorderEpilepsyAmputation or limb difference

Down syndrome Disability Snapshot

AutismIntellectual disabilityGlobal developmental delayFetal alcohol spectrum disorderCerebral palsyEpilepsyDown syndromeFragile X syndrome

Down syndrome Disability Snapshot

AutismIntellectual disabilityGlobal developmental delayCerebral palsyDown syndrome

Down syndrome Disability Snapshot

AutismIntellectual disabilityGlobal developmental delayCerebral palsyDown syndrome

Early childhood – Provider report form

Early childhood approach

Global developmental delayHearing loss and deafness

Early childhood approach

AutismGlobal developmental delayCerebral palsyDown syndrome

Early Childhood Early Intervention Operating Model

Early Intervention, Rehabilitation and Return to Work: A Guide for Case Managers

Eating out habits of Australians

EC - PEC - Capacity Building - How to complete early childhood supports questions

EC - PEC - NDIS Pathway Hearing Stream

EC Early childhood intervention supports guide (EC Guide)

Global developmental delayHearing loss and deafnessBlindness and low vision

EC Early childhood intervention supports overview

EC Early intervention supports for early childhood guide (EC Guide)

Global developmental delayHearing loss and deafnessBlindness and low vision

EC Early intervention supports for early childhood overview

EC Guide - Supporting children younger than 7 who are deaf or hard of hearing (including under the priority hearing stream)

EC Interpreting provider reports and recommendations

EC PEC - NDIS Pathway Hearing Stream

EC: Guide - Supporting children younger than 7 who are deaf or hard of hearing (including under the priority hearing stream)

EC: PEC - Capacity Building - Early childhood supports overview

EC: PEC - Capacity Building - Health and Wellbeing

EC: PEC - Capacity Building - Regulated restrictive practices

EC: PEC - Carers - Sustaining informal supports

EC: PEC - Core - Equipment and Consumables

EC: PEC - Daily Supports

EC24-000130 Quarterly OAIC report 2024-2025 Qtr2

Effective management of auditory differences in people with autism

Global developmental delayHearing loss and deafness

Ehlers Danlos Syndrome

EL1 First Nations Liaison Position Description

Eligibility reassessments

Email Process Knowledge Article

Employment related line items - Direct Payments to Providers in Financial Year 2024-25

AutismIntellectual disabilityHearing loss and deafnessBlindness and low visionCerebral palsyMultiple sclerosisMuscular dystrophy

Employment related line items - Indirect Payments to Providers in Financial Year 2024-25

AutismIntellectual disabilityHearing loss and deafnessBlindness and low visionCerebral palsyMultiple sclerosisDown syndrome

Entry level sports PWC

AutismIntellectual disabilitySchizophrenia spectrum disordersPost-traumatic stress disorderEating disordersCerebral palsyMultiple sclerosisEpilepsyParkinson's disease

Escalate an extreme or high risk participant critical incident

Escalating a request for an internal review (s100)

Escalating a request for internal review (s100)

Evaluation of CANS, ABAS-3 and LSP-16 outcome measures

Evidence Guide - overview

Evidence Summary: Art and music therapy

EXECUTIVE BRIEF - MICROSOFT COPILOT RISK ASSESSMENT

Expert advice to support evaluation of the component one technical requirements

Expert reports: Chronic Regional Pain Syndrome (CRPS), Chronic Fatigue Syndrome (CFS), Fibromyalgia, Functional Neurological Disorder (FND) aka Conversion Disorder

Schizophrenia spectrum disordersDepressive disordersPost-traumatic stress disorderObsessive compulsive disorderHearing loss and deafnessBlindness and low visionMultiple sclerosis

Explain a plan change decision

Explain the purpose and outcomes of a check-in

Extension of the Microsoft Copilot Trial

EXTENSION OF THE MICROSOFT COPILOT TRIAL

Extension of time under s 15AB

Extension of time under s 15AC

External Referral Points for Enquiries QRG

Facilitated Communication

Fact Sheet - Free Text ‘reason for our decision’

Factsheet - Evidence of developmental delay (for children younger than 6)

Depressive disordersObsessive compulsive disorderHearing loss and deafnessBlindness and low visionMultiple sclerosis

Family Questions for child participants aged 0-15

Feedback in relation to the 2015 Comcover Risk Management Survey

Fibromyalgia

Finalise a revocation after an eligibility reassessment

Finalise and approve a budget update

Finalise and approve a budget update with funding periods

Finalise eligibility reassessment decision

Finalise Participant Streaming task

Intellectual disabilityAcquired brain injuryMotor neurone diseaseSpinal cord injury

Finalise the plan before a participant leaves the NDIS

Financial Benchmarking Survey update

Financial Data Analysis

AutismSchizophrenia spectrum disordersHearing loss and deafness

FOI 15/16-027 – Internal Review (IR) decision data

Internal reviewAccess decisionsRecords, data and information systemsPrivacy and information access

FOI 16/17-010 Information relating to FOI - Provider Payment Delays and System Statistics

Records, data and information systemsComplaintsPlan budgets and management

FOI 20/21-797 — Information related to Modified Monash Model

Access decisionsDisability requirementsParticipant goals and statementsPlanning meetingsStaff guidance and trainingPrivacy and information access

FOI 21/22-0046: Number of FOI requests refused by the NDIA between 1 January 2021 and 14 July 2021

Privacy and information accessInternal reviewProcedural fairness and reasons

FOI 21/22-0047: Number of times the phrase “your request in its current form would substantially and unreasonably divert the resources of the NDIA from its other operations due to its size” was used in a practical refusal decision between 1 January 2021 and 14 July 2021

FOI 21/22-0127: The qualifications of staff working in the Research and Evaluation Branch

Staff guidance and trainingRisk, compliance and integrityDelegations and decision authority

FOI 21/22-0863 — Legal and specialist services, used by the Procurement, Legal Services, and HR branches of the NDIA

Staff guidance and trainingDelegations and decision authorityRecords, data and information systemsPrivacy and information access

FOI 21/22-1015 – Participant Planning Questions

Planning meetingsParticipant goals and statementsReasonable and necessary supportsPlan budgets and managementStaff guidance and training

FOI 21/22-1376 - Spring4Shell Cybersecurity Vulnerability & Risk

Risk, compliance and integrityRecords, data and information systemsStaff guidance and training

FOI 22/23-0311 - Law Firms Engaged by NDIS for Legal Services (Past and Present)

FOI 22/23-0830 (Florence)

FOI 22/23-XXXX – Communication – 'Subject Matter’

FOI 22/23-XXXX – Your request for information - Notification of Decision [Part 1 of X]

FOI 22/23-XXXX – Your request for information - Notification of Decision [Part 1 of X]

FOI 22/23-XXXX – Your request for information – Extension of time

FOI 22/23-XXXX – Your request for information – Extension of time

FOI 22/23-XXXX – Your request for information – Revised scope

FOI 22/23-XXXX – Your request for information – Revised scope

FOI 22/23-XXXX – Your request for information – Revision/Clarification of scope

FOI 22/23-XXXX – Your request for information – Revision/Clarification of scope

FOI 23/24- 1400

AutismEpilepsy

FOI 23/24-0117 – Planner and TAB advisor qualifications and role guidelines

FOI 23/24-0251 — Active NDIA matters at AAT and current total costs incurred by NDIA at AAT for cases pertaining to participants under the ages of 6 and 12

FOI 23/24-0665 Scope Clarification

FOI 23/24-1370

Post-traumatic stress disorder

FOI 24/25-0011 — Responsive Document

FOI 24/25-0335 — Freedom of Information Statistics

FOI 24/25-0424 - DISCLOSURE LOG

FOI 24/25-0746 Disclosure Log

FOI 24/25-1795

Home and livingPlan budgets and management

FOI 24/25-1895 - DISCLOSURE LOG

AutismIntellectual disabilityGlobal developmental delayHearing loss and deafnessBlindness and low visionAcquired brain injuryCerebral palsyMultiple sclerosisSpinal cord injuryDown syndrome

FOI 25/26-0602 - DISCLOSURE LOG

FOI 25/26-0955

FOI 25/26-1784 Scheme Reform Engagement Report

Intellectual disabilityAcquired brain injury

FOI 25/26-2015 Continence and Catheter Support Line Items Summary

FOI on internal review of decisions

FOI-3 23/24-0520 — Disability list and codes

AutismIntellectual disabilityGlobal developmental delaySchizophrenia spectrum disordersBipolar disorderAnxiety disordersObsessive compulsive disorderHearing loss and deafnessBlindness and low visionDeafblindnessAcquired brain injuryCerebral palsyMultiple sclerosisEpilepsyMotor neurone diseaseSpinal cord injuryMuscular dystrophyDown syndromeFragile X syndrome

FOR ACTION: DUE TIME Day Month Year - Call Transcript Request - FOI 22/23-xxxx (Name)

Privacy and information accessTelephone and digital contact

FOR ACTION: DUE TIME Day Month Year - Call Transcript Request - FOI 22/23-xxxx (Name)

FOR ACTION: SEARCH CONSULT — Due 12pm DD Month YYYY - FOI 22/23-XXXX (name) — Request for FO! Document Searches and Advice

FOR DECISION: FOI 22/23-XXXX (Name) DUE: XX MONTH 2023

FOR DECISION: FOI 22/23-XXXX (Name) DUE: XX MONTH 2023

For Information and Cascade: Introduction to Funding Periods

For information: Funding component amounts and funding periods (s33)

For SDA handover discussion — Sahil to Antonia (Friday, 2 March 2018 2:02 PM)

Home and livingPlan budgets and management

Published February 23, 2018

For urgent clearance -- journalist deadline is 6pm today .

AutismIntellectual disabilityGlobal developmental delayEpilepsyFragile X syndrome

Fragile X syndrome Disability Snapshot

Fraud and Risk Management

Risk, compliance and integrityStaff guidance and trainingDelegations and decision authorityRecords, data and information systems

Fraud and Risk Management

Risk, compliance and integrityStaff guidance and trainingDelegations and decision authorityRecords, data and information systemsPrivacy and information access

Fraud and Risk Management

Risk, compliance and integrityStaff guidance and training

Fraud and Risk Management Barwon Trial Site

Risk, compliance and integrityStaff guidance and trainingDelegations and decision authority

Freedom of Information request - Acknowledgement

Freedom of Information request - Request consultation process

Freedom of Information request — Notice of Decision

Freedom of Information request — Notification of Decision

Privacy and information accessProcedural fairness and reasons

Published May 13, 2024

Freedom of Information request — Notification of Decision

Privacy and information accessRecords, data and information systems

Published May 13, 2024

Freedom of Information request — Notification of Decision

Access decisionsProcedural fairness and reasonsPrivacy and information accessInternal reviewStaff guidance and training

Published November 14, 2024

Freedom of Information request — Notification of Third Party Consultation

Published May 13, 2024

Freedom of Information request — Notification of Third Party Consultation

Freedom of Information request — Request consultation process

Freedom of Information Request: Acknowledgement

Published May 13, 2024

Freedom of Information Request: Acknowledgement

Frequency and value of Claims for 09_008_0116_6_3 Therapy - Innovative Community

Frequently asked questions about legislation

Frequently asked questions about legislation

Frequently asked questions about legislation

From:

From: ’_Shaun on behalf of media

From: ’_Shaun on behalf of media

From: | Enya

From: Gifford, David

From: Shaun on behalf of media

From: Shaun on behalf of media

From: Swainson, Matthew

AutismIntellectual disabilitySchizophrenia spectrum disordersHearing loss and deafnessBlindness and low visionDeafblindnessAcquired brain injuryCerebral palsyMultiple sclerosisEpilepsySpinal cord injuryAmputation or limb differenceMuscular dystrophyDown syndrome

Front matter or correspondence

Front matter or correspondence

Frontline Essentials: Changes to your plan

Frontline Essentials: Check-ins

AutismIntellectual disabilityGlobal developmental delay

Frontline Essentials: Check-ins

Intellectual disabilityGlobal developmental delayHearing loss and deafnessAcquired brain injuryCerebral palsyMultiple sclerosis

Frontline Essentials: Making Connections, Applying and Access

Frontline Reforms Notice

Frontline Reforms Notice for 30 April 2025

Functional electrical stimulation after spinal cord injury

Acquired brain injuryEpilepsySpinal cord injury

Functional neurological disorder

Schizophrenia spectrum disordersMultiple sclerosisEpilepsy

Functional neurological seizure disorder

Multiple sclerosisEpilepsy

Funding Amounts for Assistance Animals

Access decisionsReasonable and necessary supportsAssistive technologyPlan budgets and managementParticipant goals and statementsTherapy supports

AutismIntellectual disabilityBlindness and low vision

Funding amounts, components, periods (s33)

AutismHearing loss and deafnessEpilepsy

Funding Periods

Funding periods — what they are and how they work

Funding periods in NDIS plans

Funding Repairs, Maintenance of Tablets Considered R&N Before 3rd Oct 2024

FW: Articles as requested [SEC=OFFICIAL] — Clark, Deb to s47F - personal privacy s47F - personal privacy (Wednesday, 10 March 2021 8:06:38 AM)

FW: Cleared: RES 335 Reducing Applied Behaviour Analysis over time - January 8 2024

FW: Facilitated Communication Papers [SEC=OFFICIAL] — Meryl to Sues, Jane; MUELLER, Karyn (Wednesday, 18 November 2020 12:55:55 PM)

FW: For endorsement: AAT CM guides [SEC=OFFICIAL]

Fw: For review/approval - Updated Section 33 Policy following 13 May Policy Committee Meeting — s22(1)(a)(ii)-irrelevant material to s22(1)(a)(ii)-irrelevant material (16 May 2025 08:23:35)

Fw: For review/approval - Updated Section 33 Policy following 13 May Policy Committee Meeting — Shilpa to meaner Sally (16 May 2025 08:23:35)

FW: NDIA response re ART issues and Mr Finley Coll — s22(1)(a)(ii) - irre Ben on behalf of media to robinson.natasha@s47F - personal privacy (Tuesday, 18 March 2025 2:34 PM)

FW: Plan settings and ppt preference — [Redacted Sender] to Jarrad (14 April 2025 09:23:38)

FW: Would We Fund It? CEO Endorsed (tranche 1) [SEC=OFFICIAL] — s47F - personal privacy to s47F - personal privacy (Friday, 26 February 2021 9:17:00 AM)

Reasonable and necessary supportsDisability requirementsAccess decisions

AutismIntellectual disabilityGlobal developmental delayAcquired brain injuryMuscular dystrophy

G-AAD-Partner Self Service Centre

Glossary of key terms used in the palliative care system

Governance summary document

Guidance

Staff guidance and trainingProcedural fairness and reasonsTelephone and digital contactNominees, families and carersSupport coordination

Acquired brain injury

Version 7.0

Guide - Conversation style guide appendix A

Guide - How to support children and young people to remain in their family home

Guide - Psychosocial disability Appendix C - Supports - Guide for decision makers

Guide - Therapy supports

Guide - Therapy supports Appendix A

Bipolar disorderEating disordersBlindness and low vision

Guide - Therapy supports Appendix B

Guide - Therapy supports Appendix B

Guide – Hearing supports

Guide – Hearing supports appendix A – Funding responsibilities

Hearing loss and deafnessBlindness and low vision

Guide – Hearing supports appendix B – Capacity building supports

Guide – Hearing supports appendix C – Capital supports

Hearing loss and deafnessSpeech, language and communication needs

Guide – Identify home and living arrangements Appendix C - Specialist Disability Accommodation

Guide – Identify home and living solutions Appendix D – Types of supports

Guide – Psychosocial disability

Guide – Psychosocial disability Appendix A – Discharge planning

Guide – Psychosocial disability Case examples

Guide – Safeguarding the participant’s interests – Context and background

Guide – Transition to adulthood checklist for participants living outside the family home

Guide — Assisting communication

Guide — Assisting communication — Accessible formats

Guide Access PACE – Pre-decision Quality Check Guide

Guide Dogs for Vision Impaired Adolescents

Guide for Managers: Mental Health Support Plan

Guide to Reasonable and Necessary (R & N) decisions — Smart devices – tablets

Guide to Restrictive Practice Processes by Australian state and territory

Guiding Principles – NDIA Dispute Resolution Policy

Guillain-Barre syndrome diagnosis in children

Hearing Oversight Committee meeting

Planning meetingsReasonable and necessary supportsStaff guidance and trainingDelegations and decision authority

Published November 10, 2022

Help for your child younger than 9

Global developmental delayHearing loss and deafness

Hi JC,

AutismBlindness and low visionAcquired brain injuryCerebral palsyMultiple sclerosisParkinson's diseaseSpinal cord injuryDown syndrome

Home automation as an everyday living cost

Home modifications guidance for builders and designers

How many complaints have been made about NDIA staff in total? 16 October 2019 to 7 March 2025

How to apply for the NDIS in PACE

HOW TO LODGE A DISCLOSURE LOG REQUEST

Staff guidance and trainingPrivacy and information accessProcedural fairness and reasonsRecords, data and information systems

How to manage PCI enquiries in PACE

Huntington’s Disease Disability Snapshot

I-CAN Published articles and chapters

Hearing loss and deafnessBlindness and low visionEpilepsy

I-CAN Published articles and chapters

I-CAN research – Validity and reliability

I-CAN research – Validity and reliability

I-CAN v6 Workshop 1

I-CAN v6 Workshop 2

I-CAN v6 Workshop 3

Anxiety disorders

I-CAN v6 Workshop 3

Identify and escalate risks in a plan change request

Identify and record a change in situation during a check-in

Identify risks and vulnerabilities

AutismIntellectual disabilityFetal alcohol spectrum disorderSchizophrenia spectrum disordersBipolar disorderAnxiety disordersPost-traumatic stress disorderObsessive compulsive disorderHearing loss and deafnessBlindness and low visionAcquired brain injuryCerebral palsyMultiple sclerosisEpilepsyMotor neurone diseaseSpinal cord injuryAmputation or limb differenceMuscular dystrophyDown syndromeFragile X syndromeSpeech, language and communication needs

Impairment Categories Guidance Table

Impairment categories guide

Impairment categories guide

AutismIntellectual disabilityFetal alcohol spectrum disorderHearing loss and deafnessBlindness and low visionAcquired brain injuryCerebral palsyMultiple sclerosisEpilepsySpinal cord injuryAmputation or limb differenceDown syndrome

Impairment categories guide

AutismIntellectual disabilityFetal alcohol spectrum disorderSchizophrenia spectrum disordersBipolar disorderAnxiety disordersPost-traumatic stress disorderObsessive compulsive disorderHearing loss and deafnessBlindness and low visionAcquired brain injuryCerebral palsyMultiple sclerosisEpilepsyParkinson's diseaseMotor neurone diseaseSpinal cord injuryAmputation or limb differenceMuscular dystrophyDown syndromeFragile X syndromeSpeech, language and communication needs

Impairment categories guide

AutismIntellectual disabilityGlobal developmental delayFetal alcohol spectrum disorderHearing loss and deafnessBlindness and low visionAcquired brain injuryCerebral palsyMultiple sclerosisEpilepsySpinal cord injuryAmputation or limb differenceDown syndrome

Impairment categories guide

AutismIntellectual disabilityGlobal developmental delayFetal alcohol spectrum disorderSchizophrenia spectrum disordersBipolar disorderAnxiety disordersPost-traumatic stress disorderObsessive compulsive disorderHearing loss and deafnessBlindness and low visionAcquired brain injuryCerebral palsyMultiple sclerosisEpilepsyParkinson's diseaseMotor neurone diseaseSpinal cord injuryAmputation or limb differenceDown syndromeFragile X syndromeSpeech, language and communication needs

Impairments Categories Guide

Improving Performance Procedure

Include disability-related health supports or meal preparation supports in the participant's plan

Include disability-related health supports or meal preparation supports in the participant’s plan

Include disability-related health supports or meal preparation supports in the participant’s plan

Include disability-related health supports or meal preparation supports in the participant's plan

Include hearing supports in a plan

Intellectual disabilityAcquired brain injuryMultiple sclerosisMotor neurone diseaseMuscular dystrophy

Include Psychosocial Recovery Coach support in a plan

Include specialist disability accommodation (SDA) funding for participants with no assessed SDA amount

Include Support Coordination in a plan

Include Support Coordination in a plan

Intellectual disabilityAcquired brain injuryMultiple sclerosisMotor neurone diseaseMuscular dystrophy

Including Specific Types of Supports in Plans

AutismPost-traumatic stress disorderBlindness and low visionEpilepsyAmputation or limb difference

Including Specific Types of Supports in Plans Operational Guideline

Independent

Access decisionsPlanning meetingsPlan budgets and managementRisk, compliance and integrity

Published March 19, 2021

Independent

Access decisionsAssistive technologyHome and livingCapacity-building supports

Published April 21, 2021

Independent

Access decisions

Published May 18, 2021

Independent Advisory Council

Access decisionsAccessible communicationPlan budgets and management

Independent Advisory Council

Nominees, families and carersHome and livingStaff guidance and training

Independent Advisory Council

Nominees, families and carersHome and livingPlan reassessment

Independent Advisory Council

Home and livingAccessible communicationNominees, families and carers

Independent Advisory Council

Plan budgets and managementAccessible communicationStaff guidance and training

Independent Advisory Council

Accessible communicationPlan budgets and management

Independent Advisory Council

Independent Advisory Council Meeting 2 for 2024-25

Independent Advisory Council Meeting 3 for 2024-25

Early intervention requirements

Published September 12, 2024

Independent Advisory Council Meeting 3 for 2024-25 — 11 September 2024

Independent Advisory Council Meeting 4 for 2024-25 — 7 November 2024

Accessible communicationNominees, families and carers

Published November 7, 2024

Independent Advisory Council Meeting 5 for 2023-24

Plan reassessmentStaff guidance and training

Independent Advisory Council Meeting 6 for 2023-24 (15 April 2024)

Independent Advisory Council Meeting 7 for 2023-24

Independent Advisory Council Meeting 7 for 2023-24 (21 May 2024)

Independent Advisory Council Meeting Minutes

Assistive technologyReasonable and necessary supportsInternal review

Independent Advisory Council Meeting Minutes

Nominees, families and carersStaff guidance and training

INDEPENDENT ADVISORY COUNCIL TO THE NDIS

Access decisionsPlanning meetings

Published March 19, 2021

INDEPENDENT ADVISORY COUNCIL TO THE NDIS

Access decisionsCapacity-building supports

Published April 21, 2021

INDEPENDENT ADVISORY COUNCIL TO THE NDIS

Access decisionsPlan budgets and management

Published May 18, 2021

Independent Advisory Council to the ndis

Nominees, families and carersCapacity-building supports

Published June 25, 2020

Independent Advisory Council to the NDIS - Themes from meeting chat

INDEPENDENT ADVISORY COUNCIL TO THE NDIS Meeting 1 of 2020

Early intervention requirementsParticipant goals and statements

Published August 20, 2020

Independent Advisory Council to the NDIS Meeting 1 of 2022-23 Agenda - Wednesday 27th July 2022

Independent Advisory Council to the NDIS Meeting 3 of 2020 (Thursday 15 October 2020) Agenda

Access decisionsComplaints

Published October 15, 2020

Independent Advisory Council to the NDIS Meeting 4 of 2020 - Thursday 12 November 2020

Access decisionsEarly intervention requirements

Published November 12, 2020

Independent Advisory Council to the NDIS Meeting 4 of 2021-22 (18 October 2021)

Nominees, families and carersComplaintsHome and living

Published October 18, 2021

Independent Advisory Council to the NDIS Meeting 5 of 2021-22

Plan reassessmentHome and livingRisk, compliance and integrity

Published November 22, 2021

Independent Advisory Council to the NDIS Meeting 6 of 2021-22 Agenda - Thursday 16th December 2021

Accessible communicationStaff guidance and training

Published December 16, 2021

Independent Advisory Council to the NDIS Meeting 6 of 2022-23, Thursday 15 December 2022

Nominees, families and carersHome and livingSupport coordinationPlanning meetings

Published December 15, 2022

Independent Advisory Council to the NDIS Meeting 7 of 2022-23

Access evidencePlan reassessmentHome and living

Intellectual disabilityAcquired brain injury

Independent Advisory Council to the NDIS Meeting 8 of 2022-23 Agenda (12-13 April 2023)

Plan reassessmentHome and livingAccessible communication

Independent Advisory Council to the NDIS Meeting 9 of 2021-22 Agenda - 26 April 2022

Plan reassessmentAssistive technologyHome and livingTribunal and court proceedings

Published April 26, 2022

Independent Advisory Council to the NDIS Meeting 9 of 2022-23 Agenda

Access decisionsHome and livingInternal reviewTherapy supports

Independent Advisory Council to the NDIS Meeting 10 — 22 June 2021 Agenda

Access decisionsHome and living

Published June 22, 2021

Independent Pricing Review

Reasonable and necessary supportsPlan budgets and managementDelegations and decision authorityStaff guidance and trainingRisk, compliance and integrity

Cerebral palsyEpilepsy

Individualised living options

Inflationary indexation methodology

Informal support for adolescent parents

Information about staff working in recruitment

Information regarding staffing levels

Intellectual Disability Snapshot

Intellectual Disability Snapshot

Intensive capacity building supports in early childhood

Intensive therapy for children with Cerebral Palsy, quality of literature

Internal Review Access and Revocation Practice Guide

Access decisionsDisability requirementsEarly intervention requirementsReasonable and necessary supportsSupport coordinationRecords, data and information systems

Global developmental delaySchizophrenia spectrum disordersHearing loss and deafnessBlindness and low visionAcquired brain injuryMultiple sclerosis

Version 4.0

Internal Review Decision

Internal Review Explanation of Decision (EOD)

AutismAttention deficit hyperactivity disorder

Internal Review of a Planning Request Interaction Templates

Interview Request Form

Introduction to the early childhood approach

INVITATION TO MEET WITH NDIA

Invoice: Australian Government Solicitor — Professional fees for MORRISON-FRANCIS, Trent v NDIA AAT 2018/5420 2 October 2019

Staff guidance and trainingRecords, data and information systems

Invoice: Australian Government Solicitor — Professional fees for MORRISON-FRANCIS, Trent v NDIA AAT 2018/5420 6 September 2019

Tribunal and court proceedingsDelegations and decision authorityStaff guidance and trainingPrivacy and information access

Invoice: Australian Government Solicitor — Professional fees for MORRISON, Trent v NDIA AAT 2018/5420 14 December 2018

Invoice

Tribunal and court proceedings

Invoice: Australian Government Solicitor — Professional fees for MORRISON, Trent v NDIA AAT 2018/5420 14 February 2019

Therapy supportsTribunal and court proceedings

Invoice: Australian Government Solicitor — Professional fees for MORRISON, Trent v NDIA AAT 2018/5420 14 January 2019

Tribunal and court proceedingsStaff guidance and training

Invoice: Australian Government Solicitor — Professional fees for MORRISON, Trent v NDIA AAT 2018/5420 14 March 2019

Invoice: Australian Government Solicitor — Professional fees for MORRISON, Trent v NDIA AAT 2018/5420 15 May 2019

Tribunal and court proceedingsProcedural fairness and reasonsStaff guidance and training

IR 21/22-007: Data relating to higher qualification disciplines of staff working in the Research and Evaluation Branch

Irlen Syndrome

AutismAttention deficit hyperactivity disorderAcquired brain injury

IRT - Access and revocation request internal note templates

IRT - Access not met letter not on record

IRT - Allocating a request for action

IRT - Checking for integrity

IRT - Communicate an outcome

IRT - Explanation of a decision

IRT - Impairment categories information variation request templates

IRT - Initial call scripts

IRT - Internal review email templates

IRT - Internal review writing guide

Global developmental delayHearing loss and deafnessBlindness and low visionAcquired brain injury

IRT - Miscategorised request

IRT - Planning request internal note templates

IRT - Remove a non-NDIS Support

IRT - Translating, interpreting and alternate format requests

IRT - Update and approve a plan for an s100 decision on statement of participant supports before 9 October 2024

IRT - Verifying age and residency

IRT - Weighing evidence of disability

IRT - Withdraw or cancel an internal review

IRT – Access and revocation practice guide

IRT – Adding and linking documents to an internal review case

IRT – Complete a specialist disability accommodation dwelling enrolment internal review case

IRT – Complete remaining closure tasks for an internal review

IRT – Contact the participant or applicant

IRT – Identify if further information is required (access and revocation)

IRT – Requests for further information

IRT – Unable to contact process

Jo Collins

Joint Audit & Risk Committee meeting: 14 March 2024

Joint meeting of NDIA Audit & Risk Committees, 14 March 2024

Joint Standing Committee on the National Disability Insurance Scheme Independent Assessments

Joint Standing Committee on the National Disability Insurance Scheme Independent Assessments ANSWER TO QUESTION ON NOTICE

Key Issue Briefs Index

Knowledge Article

Global developmental delayEpilepsyDown syndrome

Knowledge Article - Understand therapy supports

Leaving the NDIS

Leaving the NDIS

Leaving the NDIS

Legal Services Directions 2017 The Model Litigant Obligations:

Letter from Bruce Bonyhady AM, Chairman to Senator the Hon Mitch Fifield regarding Statement of Intent

Memorandum

Published November 18, 2013

Letter from Graeme Head AO, Commissioner, NDIS Quality and Safeguards Commission, to Mr Martin Hoffman, Chief Executive Officer, NDIS

List A – Guidance

AutismIntellectual disabilitySchizophrenia spectrum disordersEating disordersHearing loss and deafnessBlindness and low visionAcquired brain injuryCerebral palsyMultiple sclerosisEpilepsyMotor neurone diseaseAmputation or limb differenceMuscular dystrophyDown syndrome

List of Approved Registered NDIS Providers - Correct as at 20 September 2022.

List of Mandatory Advice Requests

List of providers

Acquired brain injuryCerebral palsyMultiple sclerosisParkinson's diseaseSpinal cord injury

List of recruitment contracts the National Disability Insurance Agency (National Office) has with both government and private organisations as at the date of request

Log an activity or internal note

Lokomat Therapy and robot assisted gait training

Long COVID-19

Mainstream and community supports

AutismGlobal developmental delayBlindness and low visionAmputation or limb difference

Mainstream and community supports interfaces

Make a plan change decision

Make an access decision - post legislation changes

Make an access decision - pre-legislation changes

Make an access decision – Post-legislation changes

Make an access decision – Pre-legislation changes

Make an appointment booking in PACE

Make Eligibility Reassessment decision

Access decisionsPlan reassessmentProcedural fairness and reasonsStaff guidance and trainingDelegations and decision authority

AutismGlobal developmental delayCerebral palsyMultiple sclerosis

Version V3.0

Making Connections, Applying and Access - Program Guide

Making Connections, Applying and Access Learner Workbook: Answer Guide

Manage participant critical incident case request for action

Managers toolkit for supporting staff with mental health conditions

Schizophrenia spectrum disordersBipolar disorderAnxiety disordersPost-traumatic stress disorderObsessive compulsive disorder

Managing Unreasonable Behaviour Guideline

Manual payment processing statistics

Manual therapy to address neuromusculoskeletal function

Acquired brain injuryCerebral palsyMultiple sclerosisParkinson's diseaseMotor neurone diseaseSpinal cord injuryMuscular dystrophy

Manual therapy to address neuromusculoskeletal function

Acquired brain injuryCerebral palsyMultiple sclerosisMotor neurone diseaseSpinal cord injury

Medical Definitions

MEETING AGENDA INDEPENDENT ADVISORY COUNCIL TO THE NDIS

Assistive technology

Published April 28, 2020

MEETING AGENDA INDEPENDENT ADVISORY COUNCIL TO THE NDIS - Date: Tuesday 9 June 2020

Home and livingAccessible communication

Published June 9, 2020

MEETING AGENDA INDEPENDENT ADVISORY COUNCIL TO THE NDIS - Date: Tuesday 26 May 2020

Early intervention requirementsPlan budgets and management

Published May 26, 2020

MEETING AGENDA INDEPENDENT ADVISORY COUNCIL TO THE NDIS Date: Thursday 25 June 2020

Support coordinationPlanning meetings

Published June 25, 2020

Meeting minutes for Equity and Inclusion Reference Group

Meeting minutes for Equity and Inclusion Reference Group

Meeting minutes for Equity and Inclusion Reference Group

AutismAttention deficit hyperactivity disorder

Meeting of Audit & Risk Committee Minutes

Meeting of Audit & Risk Committee, 4 September 2024

Meeting of Audit and Risk Committee Minutes

Meeting of Audit Committee Minutes

Meeting of Audit Committee, 12 September 2023

Meeting of NDIA Board Minutes

Meeting of Risk Committee Minutes

Meeting of Risk Committee, 14 September 2023

Melillo Method

Memorandum of Understanding between National Disability Insurance Agency and HealthShare NSW and Hunter New England Local Health District for the Provision of Assistive Technology in NSW

Assistive technologyReasonable and necessary supports

Anxiety disordersHearing loss and deafness

Mental Health within the deaf population

MICROSOFT COPILOT RISK ASSESSMENT

Middle childhood and adolescent development

AutismSchizophrenia spectrum disordersDepressive disordersAnxiety disordersObsessive compulsive disorderEating disordersHearing loss and deafness

Ministerial and agency correspondence standard words

Ministerial Brief for Noting

Briefing

Support coordinationReasonable and necessary supportsPlan budgets and managementStaff guidance and trainingDelegations and decision authorityRisk, compliance and integrity

Ministerial Brief for Noting

Briefing

Support coordinationReasonable and necessary supportsDelegations and decision authorityStaff guidance and training

Ministerial Brief for Noting - NDIS Appeals process

Intellectual disabilitySchizophrenia spectrum disordersHearing loss and deafnessAcquired brain injuryCerebral palsy

Ministerial Submission for Action

Minutes NDIA Hearing Focus Group - Journal Club Held Friday 28 July 2023 via Teams, 10:00 am – 11:00am (WST)

Minutes – NDIA Board of 28 April 2023

Minutes of Audit & Risk Committee, Thursday 6 June 2024

Minutes of Equity and Inclusion Reference Group Meeting 3 — 22 June 2023

Minutes of Home and Living Reference Group Meeting 1 — 18 September 2023

Minutes of Home and Living Reference Group Meeting 2 – 9 November 2023

Minutes of Home and Living Reference Group Meeting 3 — 16 April 2024

AutismIntellectual disabilityFetal alcohol spectrum disorder

Minutes of Home and Living Reference Group Meeting 4 — 26 June 2023

Minutes of Intellectual Disability Reference Group (IDRG)

Minutes of Intellectual Disability Reference Group (IDRG)

Intellectual disabilityDown syndrome

Minutes of Intellectual Disability Reference Group (IDRG) Meeting 2 – 1 June 2023

Minutes of the Children, Young People and Families Reference Group

Minutes of the Children, Young People and Families Reference Group Meeting 1 – 2 August 2023

Minutes of the Children, Young People and Families Reference Group, Meeting 2 – 12 October 2023

Minutes of the Independent Advisory Council (IAC) to the NDIS — Meeting #3 – 12 September 2024

Staff guidance and trainingNominees, families and carersHome and livingPlan reassessment

Published September 12, 2024

Minutes of the Independent Advisory Council (IAC) to the NDIS — Meeting #4 — 7 November 2024

Capacity-building supportsNominees, families and carersPlan reassessmentRisk, compliance and integrity

Published November 7, 2024

Minutes of the Independent Advisory Council (IAC) to the NDIS Meeting #2 – 15 August 2024

Plan reassessmentHome and livingNominees, families and carers

Minutes of the Independent Advisory Council (IAC) to the NDIS Meeting #5 - 29 February 2024

Access decisionsPlan reassessmentHome and livingTherapy supports

Minutes of the Independent Advisory Council (IAC) to the NDIS Meeting #6 - 15 April 2024

Nominees, families and carersHome and livingSupport coordinationAccessible communication

Minutes of the Independent Advisory Council (IAC) to the NDIS Meeting #7 — 22 May 2024

Home and livingPlan reassessmentNominees, families and carers

Minutes of the Independent Advisory Council (IAC) to the NDIS Meeting 1 — 10 August 2023

Home and livingAssistive technologyComplaintsRisk, compliance and integrity

Minutes of the Independent Advisory Council to the NDIS

Access decisionsPlanning meetingsHome and livingAssistive technologyTherapy supports

Published February 4, 2021

Minutes of the Independent Advisory Council to the NDIS - Meeting #4 - 7 December 2023

Minutes of the Independent Advisory Council to the NDIS — Meeting 1 — 20 August 2020

Published August 20, 2020

Minutes of the Independent Advisory Council to the NDIS — Meeting 2 — 9 September 2020

Access decisionsInterpreting and translationPlanning meetings

Published September 9, 2020

Minutes of the Independent Advisory Council to the NDIS — Meeting 2 — 24 August 2022

Minutes of the Independent Advisory Council to the NDIS — Meeting 3 — 22 September 2021

Published September 22, 2021

Minutes of the Independent Advisory Council to the NDIS — Meeting 4 — 12 November 2020

Access decisionsEarly intervention requirementsSupport coordination

AutismIntellectual disabilityHearing loss and deafness

Published November 12, 2020

Minutes of the Independent Advisory Council to the NDIS Meeting 1 — 27 July

Access decisionsHome and livingPlan budgets and management

Published August 23, 2021

Minutes of the Independent Advisory Council to the NDIS Meeting 1 — 27 July 2022

MINUTES OF THE INDEPENDENT ADVISORY COUNCIL TO THE NDIS MEETING 1 OF 2020

Early intervention requirementsPlanning meetingsPlan budgets and management

Published March 17, 2020

Minutes of the Independent Advisory Council to the NDIS Meeting 2 – 21 September 2023

Employment supportsHome and livingComplaintsStaff guidance and training

MINUTES OF THE INDEPENDENT ADVISORY COUNCIL TO THE NDIS MEETING 2 OF 2020 31 March 2020

Nominees, families and carersPlan reassessment

Published March 31, 2020

Minutes of the Independent Advisory Council to the NDIS Meeting 3 – 2 November 2023

Staff guidance and trainingHome and livingEmployment supports

Minutes of the Independent Advisory Council to the NDIS Meeting 3 — 15 October 2020

Access decisionsComplaintsNominees, families and carers

Published October 15, 2020

Minutes of the Independent Advisory Council to the NDIS Meeting 3 — 21 September 2022

MINUTES OF THE INDEPENDENT ADVISORY COUNCIL TO THE NDIS MEETING 3 OF 2020

Nominees, families and carersRisk, compliance and integrity

Published April 14, 2020

MINUTES OF THE INDEPENDENT ADVISORY COUNCIL TO THE NDIS MEETING 4 OF 2020 28 April 2020

Assistive technologyStaff guidance and training

Published April 28, 2020

Minutes of the Independent Advisory Council to the NDIS Meeting 5 — 11 December 2020

Access decisionsHome and livingSupport coordination

Published December 11, 2020

MINUTES OF THE INDEPENDENT ADVISORY COUNCIL TO THE NDIS MEETING 5 OF 2020

Support coordinationStaff guidance and trainingAccessible communication

Published May 12, 2020

MINUTES OF THE INDEPENDENT ADVISORY COUNCIL TO THE NDIS MEETING 6 OF 2020

Staff guidance and trainingHome and livingEarly intervention requirements

Published May 26, 2020

MINUTES OF THE INDEPENDENT ADVISORY COUNCIL TO THE NDIS MEETING 7 OF 2020

Home and livingStaff guidance and trainingAccessible communication

Published June 9, 2020

MINUTES OF THE INDEPENDENT ADVISORY COUNCIL TO THE NDIS MEETING 8 OF 2020

Support coordinationPlanning meetingsParticipant goals and statements

Published June 25, 2020

Minutes of the Out of Session resolution of the NDIA Audit and Risk Committee

Model Litigant Obligations

Model Litigant Obligations (MLO)

Model Litigant Obligations (MLO) Deep Dive

Month-by-month figures showing active participants on funding periods and their proportion of total active participants and the scheme, split by various interval lengths from May 2025 to December 2025

Monthly rejection frequency and payment amounts for 09_008_

Motor neurone disease Disability Snapshot

Multiple Chemical Sensitivity

Multiple sclerosis Disability Snapshot

Muscular Dystrophy Snapshot

Muscular dystrophy

My DisabilityCare Plan

Participant goals and statementsReasonable and necessary supportsPlan reassessment

Published July 1, 2013

Myalgic encephalomyelitis / Chronic fatigue syndrome

National Access – Quality Development Officer Team

National Access QDO & AA — Technical Meetings Section 24(1)(b)

AutismIntellectual disabilitySchizophrenia spectrum disordersDepressive disordersAnxiety disordersPost-traumatic stress disorderMultiple sclerosis

National Autism Strategy Oversight Council and Working Groups

National Disability Insurance Agency Accountable Authority Instructions (AAIs)

NATIONAL DISABILITY INSURANCE AGENCY BOARD BOARD MEETING 14/2014 OF 19 NOVEMBER 2014

National Disability Insurance Agency Board Charter

National Disability Insurance Agency Board Meeting 5/2015 of 30 July 2015

AutismIntellectual disabilityGlobal developmental delayObsessive compulsive disorderHearing loss and deafnessBlindness and low visionAcquired brain injuryCerebral palsyMultiple sclerosisSpinal cord injuryAmputation or limb differenceDown syndrome

National Disability Insurance Agency Board Meeting 8/2015 of 8 December 2015 — SA Early Childhood Early Intervention

National Disability Insurance Agency Incoming Minister Brief

National Disability Insurance Agency Risk Management Framework

Risk, compliance and integrityDelegations and decision authorityStaff guidance and trainingRecords, data and information systemsPrivacy and information access

National Disability Insurance Agency Rural and Remote Strategy 2016–2019

Accessible communicationInterpreting and translationTelephone and digital contactStaff guidance and trainingDelegations and decision authorityRisk, compliance and integrity

AutismIntellectual disabilityGlobal developmental delayHearing loss and deafnessBlindness and low vision

National Disability Insurance Scheme Act 2013 Instrument of Delegation 1 of 2025

National Disability Insurance Scheme Annual Pricing Review 2020-21: Final Report

National Disability Insurance Scheme Efficient Cost Model for Disability Support Workers

National Disability Insurance Scheme Independent Advisory Council Meeting 1 of 2016 (10–11 March 2016) MINUTES

National Disability Insurance Scheme Independent Advisory Council Meeting 2 of 2016 (19–20 May 2016) MINUTES

AutismIntellectual disabilitySchizophrenia spectrum disorders

National Disability Insurance Scheme Independent Advisory Council Meeting 3 of 2015 MINUTES

National Disability Insurance Scheme Independent Advisory Council Meeting 3 of 2016 (3 - 4 August 2016) FINAL MINUTES

National Disability Insurance Scheme Launch Transition Agency NOTES TO AND FORMING PART OF THE FINANCIAL STATEMENTS

Hearing loss and deafnessSpeech, language and communication needs

National Disability Insurance Scheme Outcomes Framework Short Form Questionnaires Family Questions for child participants aged 0-14

National Disability Insurance Scheme Outcomes Framework Short Form Questionnaires Family Questions for participants aged 15 to 24

National Disability Insurance Scheme Outcomes Framework Short Form Questionnaires Family Questions for participants aged 15 to 24 v2.0

National Disability Insurance Scheme Outcomes Framework Short Form Questionnaires Family Questions for participants aged 25 and over

National Disability Insurance Scheme Outcomes Framework Short Form Questionnaires Family Questions for participants aged 25 and over v2.0

National Disability Insurance Scheme Outcomes Framework Short Form Questionnaires Participant aged 15 to 24

National Disability Insurance Scheme Outcomes Framework Short Form Questionnaires Participant aged 15 to 24 v3.0

National Disability Insurance Scheme Outcomes Framework Short Form Questionnaires Participant aged 25 and over

National Disability Insurance Scheme Outcomes Framework Short Form Questionnaires Participant aged 25 and over v3.0

National Disability Insurance Scheme Outcomes Framework Short Form Questionnaires Participant from starting school to age 14

National Disability Insurance Scheme Outcomes Framework Short Form Questionnaires Participant from starting school to age 14 v3.0

National Disability Insurance Scheme Outcomes Framework Short Form Questionnaires Participants from 0 to before starting school

National Disability Insurance Scheme Outcomes Framework Short Form Questionnaires Participants from 0 to before starting school v3.0

NCC Service Officer Guidance

NCC Team Leader Guidance

NCC Telephony Queue and Interactive Voice Recording (IVR)

System user guide

Telephone and digital contactAccessible communicationStaff guidance and training

NDIA - Policy Proposal Testing Focus Group Research Report March 2023

AutismIntellectual disabilityGlobal developmental delaySchizophrenia spectrum disordersHearing loss and deafnessBlindness and low visionCerebral palsyMultiple sclerosisMuscular dystrophyDown syndrome

NDIA Annual Report 2013-14

NDIA Audit Committee meeting of 12 September 2023

NDIA Audit Committee meeting of 27 November 2023

NDIA Board Meeting - 9 May 2024 - 7. Corporate Plan Key Activity 1: Improving participant experience and outcomes with a financially sustainable sch...

NDIA Board Meeting - 9 May 2024 - 7. Corporate Plan Key Activity 1: Improving participant experience and outcomes with a financially sustainable scheme

NDIA Board Meeting - 9 May 2024 - 7. Corporate Plan Key Activity: Improving participant experience and outcomes with a financially sustainable sch...

NDIA Board Meeting - 9 May 2024 - 7. Corporate Plan Key Activity: Improving participant experience and outcomes with a financially sustainable scheme

Plan budgets and managementReasonable and necessary supportsTherapy supportsSupport coordinationDelegations and decision authorityRisk, compliance and integrity

NDIA Board meeting of 1 June 2022

NDIA Board meeting of 24 October 2023

Global developmental delayBlindness and low visionMultiple sclerosis

NDIA Board meeting of 25 May 2023

NDIA Board meeting of 27 April 2022

NDIA Board Meeting of 27 March 2024 - 6. Corporate Plan Key Activity 2: Improving participant experience and outcomes with a financially sustainable...

NDIA Board Meeting of 28 March 2019

NDIA Conflict of Interest – Integrity Framework

Delegations and decision authorityRisk, compliance and integrityStaff guidance and trainingProcedural fairness and reasonsPrivacy and information access

NDIA First Nations Employment and Inclusion Plan 2022-25

NDIA Focus Group Research Report

AutismDown syndrome

NDIA Organizational Structure Chart

NDIA plain English standards

AutismIntellectual disabilityCerebral palsyDown syndrome

NDIA Pricing Arrangement Reference Group (PARG) 20 April 2023

NDIA Research Paper: Facilitated Communication

NDIA Research Paper: Facilitated Communication

AutismIntellectual disabilityCerebral palsyDown syndrome

NDIA response Updated for 30 June 2023

AutismSchizophrenia spectrum disordersHearing loss and deafness

Therapy supports

Published June 30, 2023

NDIA Risk Committee meeting of 14 September 2023

NDIA Risk Committee meeting of 27 November 2024

NDIS — 25/26-0624: Notification of Decision

NDIS — FOI 24/25-0466: Notification of Decision

NDIS — FOI 24/25-0539: Notification of Decision

NDIS — FOI 24/25-0797: Notification of Decision

NDIS — FOI 24/25-1049: Notification of Decision

NDIS — FOI 25/26-0747 [LEXD 9785}: Notification of Decision

NDIS — FOI 25/26-0967: Notification of Decision

NDIS — FOI 25/26-1877: Notification of Decision

NDIS Access Decision

NDIS Annual Review of Price Controls 2020-21

NDIS Complaints and Feedback Framework

NDIS Concurrent Supports Template

NDIS correspondence: Internal Review Decision - IR 23/24-030

NDIS correspondence: Notification of Decision - FOI 23/24-1185

NDIS correspondence: Notification of Decision - FOI 24/25-0754

NDIS correspondence: Notification of Decision - FOI 24/25-0953

NDIS correspondence: Request Acknowledgement - FOI 22/23-0351

NDIS correspondence: Request Consultation - FOI 23/24-XXXX

AutismIntellectual disabilityGlobal developmental delayBipolar disorderHearing loss and deafnessBlindness and low vision

Published May 13, 2024

NDIS correspondence: Request Consultation - FOI 24/25- 2306 (LEXD 949)

NDIS correspondence: Request Consultation - FOI 24/25-0432

NDIS correspondence: Request Consultation - FOI 25/26-0747 [LEXD 9785]

NDIS eNewsletter 7 November

NDIS Enquiries, Feedback and Complaints Policy

NDIS explained

NDIS HSP Transition Workshop

NDIS Independent Review of Pricing of Art and Music Therapy Terms of Reference

AutismIntellectual disabilityGlobal developmental delayFetal alcohol spectrum disorderHearing loss and deafnessBlindness and low visionDeafblindnessAcquired brain injuryCerebral palsyMultiple sclerosisSpinal cord injuryDown syndrome

NDIS Quarterly report to disability ministers 31 December 2022

NDIS SDA Appendix H Arrangement and Calculation Instructions

NDIS Staffing and Resourcing

New item

Notify the participant about an eligibility reassessment

Number of new Administrative Review Tribunal (ART) by month

Number of Participants

Plan budgets and managementTherapy supportsNominees, families and carers

Number of participants with hypermobility or Elhers-Danos Syndrome

Eating disordersCerebral palsy

Nursing Workforce

Nursing Workforce Summary

Nutrition supports including meal preparation

OAIC — Decision not to investigate a FOI complaint under s 73(b) of the Freedom of Information Act 1982

OAIC — Decision to decline an extension of time under s 15AB of the Freedom of Information Act 1982

OAIC — Notice of IC review application and request for documents

Operational Guidelines – Planning and Assessment – Supports in the Plan – Home Modifications

OPERATIONAL GUIDELINES REVIEW OF ACCESS WORDING FOR HEARING IMPAIRED

Hearing loss and deafnessDeafblindness

Orthoses for people with Autism Spectrum Disorder

AutismIntellectual disabilityCerebral palsyMultiple sclerosis

Orthoses for people with Autism Spectrum Disorder

AutismIntellectual disabilityCerebral palsyMultiple sclerosis

Our guideline - Short Term Accommodation or Respite

Our Guidelines

Our model litigant guidelines

Our Reference: FOI 24/25-1541 (LEXD 63301)

Our Reference: FOI 24/25-1542 (LEXD 63303)

Our Reference: FOI 24/25-1543 (LEXD 63306)

Our Reference: FOI 24/25-1544 (LEXD 63308)

Our Reference: FOI 24/25-1545 (LEXD 63310)

Multiple sclerosisSpinal cord injury

Out of session resolution of the Audit Committee

Outcome comparison of catheter model and technique

Outside Employment Form

Form

Outside Employment Procedure

Procedure

Staff guidance and trainingDelegations and decision authorityRisk, compliance and integrity

Over Budget - CRM Tier 3 Manual Payments

Overview – Early childhood approach

Overview – Early childhood approach - Facilitator Guide

AutismGlobal developmental delayHearing loss and deafness

Overview — Early childhood approach

Overview of Eligibility Reassessments

Multiple sclerosisMotor neurone disease

Overview- Early childhood approach Learner Workbook

AutismGlobal developmental delayHearing loss and deafness

PACE article labels

EpilepsyMotor neurone disease

Participant Critical Incident Form

Participant Critical Incident Framework

Participant Critical Incident Template Guide

Participant Critical Incidents (PCI) for Service Officers KA

Participant Critical Incidents (PCI) for Team Leader KA

Participant plans

Participant Search/Confirmation: PIA 22/23-XXXX (Name)

Privacy and information accessRecords, data and information systems

Participant Search/Confirmation: PIA 22/23-XXXX (Name)

Participants with a primary disability of ADHD

Attention deficit hyperactivity disorder

Participants with CFS/ME as at September 2020

Participants with psychosocial disabilities residing in public hospitals for more than twelve months

AutismIntellectual disabilityCerebral palsySpinal cord injury

Home and living

Partners and Providers Division

PEDI-CAT and PEDI-CAT (ASD)

AutismIntellectual disabilityGlobal developmental delayCerebral palsyMultiple sclerosis

Physical Disability Snapshot

Physical Disability Snapshot

Physical Disability Snapshot

PIA 22/23-XXXX - Communication – Matter Closed

PIA 22/23-XXXX - Communication – Matter Closed

PIA 22/23-XXXX - Your request for information – Consent

PIA 22/23-XXXX - Your request for information – Consent — Participant Information Access (PIA) Team to <Applicant> (undated)

PIA 22/23-XXXX – Release of Information

PIA 22/23-XXXX – Release of Information

PIA 23/24-XXXX - Your request for information – Proof of Identity

AutismIntellectual disabilityHearing loss and deafnessBlindness and low visionEpilepsy

PIA 23/24-XXXX - Your request for information – Proof of Identity

Plan Adjustment Requirements

Plan conversation support tool (PCST) summary

Planning Essentials Program — early childhood partner

Reasonable and necessary supportsParticipant goals and statementsCapacity-building supportsSupport coordinationStaff guidance and training

Planning Essentials Program — early childhood partner

Planning meetingsParticipant goals and statementsReasonable and necessary supportsCapacity-building supportsSupport coordinationStaff guidance and training

Policy Statement - Attribution

Intellectual disabilitySchizophrenia spectrum disorders

Polio-Related Disability Snapshot

Polio-Related Disability Snapshot

Position Description APS 6 Planner Team Leader

Planning meetingsParticipant goals and statementsReasonable and necessary supportsStaff guidance and training

Position Statement on Facilitated Communication

Post-COVID syndrome

Bipolar disorderPost-traumatic stress disorderEpilepsy

Posterior tibial nerve stimulation for painful bladder syndrome

Postural Orthostatic Tachycardia Syndrome

Anxiety disordersMultiple sclerosis

Practice Guide - Safeguarding the participant's interests

Practice Guide – Children living in a formal voluntary arrangement outside their family home

Practice Guide – Children Living in Statutory Out of Home Care

AutismIntellectual disabilityAcquired brain injuryMultiple sclerosisEpilepsySpinal cord injury

Practice Guide – Complex Support Needs Pathway

Practice Guide – Disability-Related Health Supports

Practice Guide – Early childhood - supports for children who are deaf or hard of hearing

Hearing loss and deafnessBlindness and low vision

Practice Guide – Hearing Supports

Hearing loss and deafnessBlindness and low visionDeafblindness

Practice Guide – Nutrition Supports

Intellectual disabilityCerebral palsySpinal cord injury

Practice Guide – Participants

AutismIntellectual disabilitySchizophrenia spectrum disordersMultiple sclerosisMotor neurone disease

Practice Guide – Positive Behaviour Support and Behaviours of Concern

AutismIntellectual disabilitySchizophrenia spectrum disorders

Practice Guide – Review of Decisions

Practice Guide – Safeguarding the participant's interests

Practice Guide – Understanding Therapy Supports

Bipolar disorderEating disordersBlindness and low visionAcquired brain injuryMultiple sclerosisDown syndrome

Practice Guide – Understanding Therapy Supports

Bipolar disorderEating disordersBlindness and low visionAcquired brain injuryMultiple sclerosisDown syndrome

Practice Guide — Assisting Communication

Hearing loss and deafnessDeafblindnessSpeech, language and communication needs

Practice Guide — Hospital Discharge

Practice Guide Younger People in Residential Aged Care

Prader-Willi syndrome Snapshot

Prader-Willi syndrome Snapshot

Prader-Willi syndrome Snapshot

AutismGlobal developmental delayCerebral palsySpinal cord injuryDown syndrome

Preliminary Considerations: NDIS supports for weight management

Prepare to submit a plan change request

Price Guide and Support Catalogue Changes

Price Limits for Disability-Related Health Supports from 1 October 2019

Pricing Arrangement Reference Group (PARG) Meeting: 10 April 2024

Pricing Arrangement Reference Group Meeting Minutes - 18 May 2023

Pricing Arrangement Reference Group Meeting Minutes - 28 September 2023

Pricing Arrangement Reference Group Meeting: 6 March 2024

Pricing Reference Group (PRG) Meeting: 29 March 2022

Pricing Reference Group Meeting Agenda

Pricing Reference Group Minutes of the Meeting of 14 March 2019

Pricing Reference Group Minutes of the Meeting of 28 May 2019

Pricing Strategy

Principles for responding to participant critical incidents

Principles of In Scope for s100 Planning Review

Planning meetingsParticipant goals and statementsPlan reassessmentReasonable and necessary supportsStaff guidance and trainingProcedural fairness and reasons

Version 3.0

Principles we follow to create your plan’

Participant goals and statementsReasonable and necessary supportsPlan budgets and managementStaff guidance and trainingDelegations and decision authorityRisk, compliance and integrity

Principles we follow to create your plan’

Participant goals and statementsReasonable and necessary supportsPlan budgets and managementStaff guidance and trainingDelegations and decision authorityRisk, compliance and integrity

Priority Enquiry Escalation Contacts Team Leader QRG

Priority Enquiry KA

PROC-4807- CONTRACT EXECUTION – UNIVERSITY OF MELBOURNE

PROC-4807: Disability Expert Advice Report

PROC-4807: Disability Expert Advice Report

Process access decision overturn by AAT order

Processing a request for access under the FOI Act

Progress

Risk, compliance and integrityStaff guidance and trainingRecords, data and information systemsPrivacy and information access

Progress a participant critical incident request for action

Progress a plan change (s47A and s48) request over 21 days

Progressing this one for Shaun as the journalist needs our response by 6pm today .

Progressing this one for Shaun as the journalist needs our response by 6pm today .

Project management and quality tools

Project Management Contract Administrator Services – s22(1)(a)(ii) - irrelevant material Parramatta and Chatswood

PROPOSAL TO UNDERTAKE A PROCUREMENT OVER $400,000 PROC-4807 - FOR THE PROVISION OF SUPPORT NEEDS ASSESSMENT TOOL(S) TO SUPPORT NDIS REFORM INITIATIVES

PROPOSAL TO UNDERTAKE A PROCUREMENT OVER $400,000 PROC-4807 – FOR THE PROVISION OF SUPPORT NEEDS ASSESSMENT TOOL(S) TO SUPPORT NDIS REFORM INITIATIVES

PROPOSAL TO UNDERTAKE A PROCUREMENT OVER $400,000 PROC-5000 – FOR THE PROVISION OF PROJECT MANAGEMENT CONTRACT ADMINISTRATOR SERVICES – PARRAMATTA AND CHATSWOOD PROJECTS

Provider Newsletter - October 2024

Provider Newsletter — April 2025

Provider Newsletter — June 2025

Provider Newsletter — May 2025 — NDIS Provider Support to Sharon s22(1)(a)(ii) - irrelevant material (Wed 21/05/2025 4:15 PM)

Psychosocial Disability Snapshot

Public data: Tables 1, 2, 3

Publication of the NDIS Cost Model for Disability Support Workers 2020-21

PXC meeting of 18th May 2022

Intellectual disabilityEpilepsy

Pyridoxine-dependent seizures

Quality Tip of the Day: Updates to NCC CSO Manual with New IVR details

Staff guidance and trainingTelephone and digital contactSupport coordinationAccessible communicationRisk, compliance and integrity

Ratios of support

Home and livingTherapy supports

Re-assign open case when applying restricted access to participant record

RE: APPROVAL REQUIRED: EL1 Assistant Director CSOC Capability Development [SEC=OFFICIAL]

RE: Assistance Dog (Including Guide Dog) Ongoing Costs [SEC=OFFICIAL] — Lloyd s47F - personal privacy <Lloyd s47F - personal privacy @ndis.gov.au> to PRICING s47E(d) - certain operations of agencies (Thursday, 17 October 2024 11:19 AM)

RE: Count of psychosocial participants with 1:3 funding [SEC=OFFICIAL:Sensitive] — s22(1)(a)(ii) - irrelevant material to s22(1)(a)(ii) - irrelevant material (Tuesday, 7 November 2023 12:15:53 PM)

Published November 7, 2023

RE: Exceptional Circs - s33 — s22(1)(a)(ii)-irrelevant material to s22(1)(a)(ii)-irrelevant material (02 May 2025 09:08:33)

RE: Exceptional Circs - s33 — SF Peagie to Clair; Carly (02 May 2025 09:08:33)

RE: Freedom of information request

Access decisionsDisability requirements

Re: Invitation for Meeting

AutismIntellectual disabilityBlindness and low visionMultiple sclerosis

RE: Presentations for review [SEC=OFFICIAL:Sensitive] — on behalf of NDIS Review Liaison Office to s22(1)(a)(ii) - irrelevant material (2023-06-14)

Depressive disorders

RE: SLT out of session paper - Scheme Sustainability Measures

RE: SLT out of session paper - Scheme Sustainability Measures — s22(1)(a)(ii)-irrelevant material to s22(1)(a)(ii)-irrelevant material (03 April 2025 11:15:01)

RE: SLT out of session paper - Scheme Sustainability Measures — SF Peagie to Cori; Prue (03 April 2025 10:58:57)

Global developmental delayBlindness and low vision

RE: SLT out of session paper - Scheme Sustainability Measures — SHEN Deagie to Set Sally; shilpa (03 April 2025 11:15:01)

Reasonable and Necessary Supports

Reasonable and Necessary Supports

Global developmental delayBlindness and low vision

Reasonable and Necessary Supports

Global developmental delayBlindness and low visionSpinal cord injury

Reasonable and Necessary Supports

Global developmental delayBlindness and low visionSpinal cord injury

Reasonable and Necessary Supports

Global developmental delayBlindness and low visionSpinal cord injury

Reasonable and Necessary Supports

Global developmental delayBlindness and low visionSpinal cord injury

Reasonable and Necessary Supports

Global developmental delayBlindness and low visionSpinal cord injury

Reasonable and Necessary Supports

Global developmental delayBlindness and low visionSpinal cord injury

Reasonable and Necessary Supports

Global developmental delayBlindness and low visionSpinal cord injury

Receive and action a request for a budget breakdown

Record a communication function classification function

Global developmental delayHearing loss and deafness

Record a request for internal review

Record assessment - PEDI-CAT

Record assessment - WHODAS

Record assistive technology information

Record carers information

Record equipment and consumables information

Record more information - PEC younger than 9

Record support coordination information

Support coordinationParticipant goals and statementsReasonable and necessary supportsStaff guidance and trainingRecords, data and information systems

Version 3.0

Record support coordination information

Record the request for Restricted Access

Record, view and update a complaint

Reducing Applied Behaviour Analysis over time

Refer for Eligibility Reassessment (ER) or Access Status Change

Access decisionsPlan reassessmentDelegations and decision authorityStaff guidance and trainingPrivacy and information access

Early intervention requirementsAccess decisionsParticipant goals and statementsReasonable and necessary supportsStaff guidance and trainingDelegations and decision authority

Version V4.0 · Published September 20, 2022

Reference list

Referral Checklist: Eligibility Reassessment or Access Status Change — Early Intervention

Checklist

AutismGlobal developmental delayHearing loss and deafness

Version V3.0 · Published July 21, 2022

Referral for Complex Support Needs

Referral to the Complex Support Needs Branch

Register of Security Designated Positions

Registered Providers List Correct as at 20 September 2022

Registration of FOI/APP12 Requests

Rehabilitation after Selective Dorsal Rhizotomy for children with Cerebral Palsy

Blindness and low visionCerebral palsyMultiple sclerosisEpilepsyParkinson's diseaseSpinal cord injury

Rehabilitation Training Machines

Release of NDIA Early Childhood Early Intervention (ECEI) Approach and Autism Spectrum Disorder (ASD) report

Releasing FOI Disclosure Log documents

Remove a Restricted Access Officer from a record

Report writing guidance

Global developmental delayHearing loss and deafnessMotor neurone diseaseSpinal cord injury

Request a participant disability change

Request an internal review of an eligibility decision (s100)

Request Answer

Request for Information, Analysis of Evidence, Case Finalisation

Request priority eligibility decision

Request to remove restricted access

Requesting home and living supports

Research - Length of High Intensity Intervention for ABI, SCI and Amputees

Acquired brain injurySpinal cord injuryAmputation or limb difference

Research – Alternative Funding Sources for Rituximab

Cerebral palsyMultiple sclerosisAmputation or limb difference

Research – Dialectical Behavioural Therapy

AutismPost-traumatic stress disorderEating disorders

Research – Feasibility of NDIS providing insulin pumps as a way to reduce expensive nursing supports as well as optimising the independence of participants

Blindness and low visionAcquired brain injury

Research – Length of High Intensity Intervention for ABI, SCI and Amputees

Acquired brain injurySpinal cord injuryAmputation or limb difference

Research – Lifespan of Communication Devices

Research – Massage Therapy as an Intervention for Multiple Sclerosis

Cerebral palsyAmputation or limb difference

Research – Modified Vehicle Purchases

Research – Modified Vehicle Purchases

Cerebral palsyAmputation or limb difference

Research – Neuro-feedback therapy for ADHD

AutismAttention deficit hyperactivity disorderIntellectual disabilityBlindness and low vision

Research – Neuro-feedback therapy for ADHD

AutismAttention deficit hyperactivity disorderIntellectual disabilityBlindness and low vision

Research – Omeo powered mobility device

Multiple sclerosisSpinal cord injury

Research – Orthostatic Hypotension Causing Syncope and Hemiplegic Migraines

Blindness and low visionParkinson's disease

Research – Osteoarthritis (OA): Evidence Based Treatments

Research – Out of warranty AT replacement

Research – Play and Climbing Equipment: Evidence of efficacy as an intervention

Research – Recreational Supports: Off Road Cycles

Research – Recreational Supports: Off Road Cycles

AutismIntellectual disabilityHearing loss and deafnessDeafblindness

Research – Sign language as a communication option for non-hearing impaired children and adults

Research – Therapy Best Practice

Multiple sclerosisParkinson's diseaseAmputation or limb differenceMuscular dystrophy

Research – Therapy Best Practice

Multiple sclerosisAmputation or limb differenceMuscular dystrophy

Research – Therapy Best Practice

Multiple sclerosisParkinson's diseaseAmputation or limb differenceMuscular dystrophy

Research paper

AutismIntellectual disabilityMultiple sclerosis

Research paper

Research paper

AutismAcquired brain injury

Research Paper - Mollii Suit

Blindness and low visionAcquired brain injuryCerebral palsyMultiple sclerosisEpilepsyMotor neurone diseaseSpinal cord injuryMuscular dystrophy

Research paper: Osteopathy Scope of Practice

Research Request – Availability of hydrotherapy, swimming pool, outside exercise programs and social engagement activities

Research Request – Avoidant Restrictive Food Intake Disorder (ARFID)

AutismAttention deficit hyperactivity disorderAnxiety disordersPost-traumatic stress disorderObsessive compulsive disorderEating disordersBlindness and low vision

Research Request – Botox, Splinting and Serial Casting

Acquired brain injuryCerebral palsyMultiple sclerosisSpinal cord injury

Research Request – Bulimia and Anorexia Nervosa: Medicare Benefits Schedule

Anxiety disordersObsessive compulsive disorderEating disorders

Research Request – Childhood Speech Apraxia

Research Request – Cold Laser Therapy (Low Level Laser Therapy)

AutismAttention deficit hyperactivity disorderHearing loss and deafness

Research Request – Contact Centre Guidelines

Research Request – Frequency modulation (FM) systems for ASD literature review

Research Request – Frequency modulation (FM) systems for ASD literature review

Research Request – Frequency modulation (FM) systems for ASD literature review

Post-traumatic stress disorderEpilepsy

Research Request – Functional Seizures

Research Request – Guidance for prescribing premium versus basic level hearing aids

Research Request – Learner Driver in Australia

Research Request – Learner Driver in Australia

Research Request – Oedema and Lymphoedema Management

Research Request – Phrenic nerve pacing

Anxiety disordersBlindness and low vision

Research Request – Postural Orthostatic Tachycardia Syndrome

Research Request – Respiratory Support Practice Guidance

AutismIntellectual disabilityCerebral palsyMotor neurone diseaseMuscular dystrophyDown syndrome

Research Request – Standard care or supervision requirements for a child

Research Request – Suction machines types and cleaning

Research Request – Syndromic obesity & causative link to disability

AutismIntellectual disabilityGlobal developmental delaySchizophrenia spectrum disordersEating disordersHearing loss and deafnessEpilepsyDown syndromeFragile X syndrome

Research Request – Unilateral Hearing Loss

AutismIntellectual disabilityGlobal developmental delayEating disordersDown syndrome

Research Request – Weight Management Supports (Obesity)

Research Request — Avoidant Restrictive Food Intake Disorder (ARFID)

AutismAttention deficit hyperactivity disorderAnxiety disordersObsessive compulsive disorderEating disordersBlindness and low vision

Research Request — Avoidant Restrictive Food Intake Disorder (ARFID)

AutismAttention deficit hyperactivity disorderAnxiety disordersPost-traumatic stress disorderObsessive compulsive disorderEating disordersBlindness and low vision

Research Request — Central Sensitivity Syndromes and Functional Neurological Disorder

Bipolar disorderAnxiety disordersPost-traumatic stress disorderMultiple sclerosis

Research Request — Central Sensitivity Syndromes and Functional Neurological Disorder

Research Request — Chiropractor Training & Scope of Practice

Blindness and low visionAcquired brain injurySpinal cord injury

Research Request — Delivery of Speech Pathology Support via Telehealth

Schizophrenia spectrum disordersAnxiety disorders

Research Request — Early intervention for agoraphobia, anxiety or schizoaffective disorder

Research Request — Epilepsy & Seizure Monitoring Systems

Multiple sclerosisEpilepsySpinal cord injury

Research Request — Expected abilities / challenges for children <5

Research Request — Frequency modulation (FM) systems for ASD literature review

AutismAttention deficit hyperactivity disorderHearing loss and deafness

Research Request — Paediatric Autoimmune Neuropsychiatric Disorders Associated with Streptococcal Infections (PANDAS) & the Cunningham Panel Test

AutismAttention deficit hyperactivity disorderObsessive compulsive disorder

Research Request — Weight Management Supports (Obesity)

AutismIntellectual disabilityGlobal developmental delayEating disordersDown syndrome

Research request on "Functional Neurological Disorder" completed from the Technical Advisory Branch

Research Request- Facilitated Communication Literature update

AutismIntellectual disabilityBlindness and low visionCerebral palsyEpilepsyDown syndromeSpeech, language and communication needs

Resolving Complaints

Respond to participant critical incidents

Responding to Suicide and Self Harm Fact Sheet

Responses - Blind Citizens Australia

Schizophrenia spectrum disordersMultiple sclerosis

Restless leg syndrome associated with Multiple Sclerosis, schizophrenia and antipsychotic medication

Review a restricted access decision

Review of Pricing Arrangements for Supported Independent Living

Review of Pricing Arrangements for Supported Independent Living

Review supporting evidence for an eligibility reassessment referral

Review the Claim and Payment Enquiry

Review the Documents

Review the escalation and prioritisation matrix

Reviewing and Actioning Payment Enquiries

Reviewing our decisions

Risk Management Trial Site Workshop

Risk, compliance and integrityStaff guidance and trainingPlanning meetingsDelegations and decision authorityRecords, data and information systems

Risk to Self or Others in the Community Priority Enquiry KA

Rotating Beds

Acquired brain injuryCerebral palsySpinal cord injuryMuscular dystrophy

s47C - deliberative processes

Safeguarding the participant’s interests

Safety of front versus second or third row vehicle conversion for wheelchairs

Salary packaging

Schedule 3 - Request for Quotation

Version V0.3 · Published February 14, 2025

SCHEDULE 3 OFFICIAL ORDER

Schedule 12 Work Order

Schedule of Documents FOI 25/26-3553

Schedule of Documents for FOI 24/25-XXXX

Schizophrenia Disability Snapshot

Schizophrenia Disability Snapshot

Scope

Scope ...1.The number of participants under 18 years of age with SIL, ILO, or SDA (respectively) included in their plans...

SDA Eligibility Guidance

AutismSchizophrenia spectrum disorders

SDA Pipeline Data as at 30 June 2025

SDA Pipeline Data as at 30 September 2025

SDA Pipeline Data as at 31 December 2025

Search for a restricted access participant

Section 17 document

Section 17 document - Scope

Section 24(1)(a)

Section 24(1)(b)

AutismSchizophrenia spectrum disordersAnxiety disordersPost-traumatic stress disorderMultiple sclerosisParkinson's disease

Security contacts for team leaders only

Seizures (Epilepsy) Disability Snapshot

EpilepsyDown syndrome

Self-Managed Payments

Senate Community Affairs Legislation Committee

Intellectual disabilityAcquired brain injury

Senate Community Affairs Legislation Committee ANSWER TO QUESTION ON NOTICE 2024-25 Budget Estimates

Senate Community Affairs Legislation Committee Supplementary Budget Estimates – 10 October 2025 Answer to Question on Notice Health, Disability and Ageing Portfolio

Hearing loss and deafnessBlindness and low visionEpilepsy

Send a manual letter

Sensory-based therapy

AutismIntellectual disabilityGlobal developmental delaySchizophrenia spectrum disordersBipolar disorderDepressive disordersObsessive compulsive disorderCerebral palsyDown syndrome

Sent: 22 August 2025 5:52 PM

Sent: Friday, 22 August 2025 5:06 PM

Sent: Friday, August 22, 2025 2:25 pm

Sent: Friday, August 22, 2025 5:34:53 PM

AutismIntellectual disabilityMultiple sclerosis

SES Band 3 Position Description

Sex education and sex therapy services

Sexual services and sexualised behaviours of concern

AutismIntellectual disabilityAcquired brain injury

SGP KP Publishing - Create and action a request for a replacement support

SGP KP Publishing – Decide whether to change the participant’s impairment categories information

SGP KP Publishing – Log an activity or internal note

SGP KP Publishing – Request a participant disability change

SGP KP Publishing – Review and update the participant's disabilities in the vary impairment categories case

SGP KP Publishing – Spinal Cord Injury Disability Snapshot

SGP KP Publishing – Submit a referral to the Complex Support Needs (CSN) Branch

SGP KP Publishing – Support Categories

SGP KP Publishing – Update the participant's disabilities using the update person account case

SGP KP Publishing – Update the participant's disabilities using the update person account case

SGP KP Publishing – View Impairment Categories in the person account

SIL funding for participants with ASD

Site Contents

Snapshot for Muscular Dystrophy

Snapshot for Muscular Dystrophy

Social Media Policy

Staff guidance and trainingPrivacy and information accessDelegations and decision authorityAccessible communicationTelephone and digital contact

Social, Community, Home Care and Disability Services Industry Award 2010 Review

SOP - Level 4 High Decision Delegate

Specialised driving lessons

AutismAcquired brain injuryMultiple sclerosisSpinal cord injury

Specialised driving lessons

AutismAcquired brain injury

Specialist disability accommodation

Spinal Cord Injury Disability Snapshot

Standard Operating Procedure

Staff guidance and trainingPlanning meetingsParticipant goals and statementsPlan reassessmentReasonable and necessary supportsSupport coordination

Version V24.0

Standard Operating Procedure

Plan reassessmentStaff guidance and trainingProcedural fairness and reasonsDelegations and decision authorityRecords, data and information systems

Version V15.0

Standard Operating Procedure

Standard Operating Procedure FOI Triage

Standard Operating Procedure - Complete the Complex Support Needs Referral Form

Standard Operating Procedure — Referring Provider Complaints to the NDIS Quality and Safeguards Commission

ComplaintsRisk, compliance and integrity

Version 2.0

Standard Operating Procedure: Appeals and Litigation Oversight Committee (ALOC) and Pre-ALOC

Standard Operating Procedure: Closing an ART Matter

Standard Operating Procedure: Dispute Resolution

Standard Operating Procedure: Early Assessment

Standard Operating Procedure: Model Litigant Obligation Complaints

Standard Operating Procedure: Requesting an Independent Expert

Standard Operating Procedure: Resolved by Consent

Standard Operating Procedure: Reviewing the Matter

STANDING INSTRUCTIONS Administrative Appeals Tribunal

Statistical data on the number of NDIS participants with a primary or secondary diagnosis of chronic pain or fibromyalgia, including data on their funded supports and outcomes.

Strategic Leadership Team Meeting of 23 April 2024

Strategic Risks (3)

Risk, compliance and integrityStaff guidance and trainingPrivacy and information accessDelegations and decision authorityRecords, data and information systems

Streaming

Submit a referral to the Complex Support Needs (CSN) Branch

Submit a request for an internal review (s100)

Submit the participant’s evidence extension request for an eligibility reassessment case

Summary of evidence quality of 6 cooking skills related articles

Summary of People, Culture and Wellbeing

Support and Feedback on the trial

Support Categories

Support Coordinator Panel Pilot

Support coordinationReasonable and necessary supportsPlan budgets and managementStaff guidance and trainingDelegations and decision authorityRisk, compliance and integrity

Supportable Impairments

Supported independent living

Supporting You Through Challenging Situations (The P.U.S.H Button)

Supports that are 'NDIS supports'

Global developmental delayHearing loss and deafness

Supports that provide evidence-based therapy to help participants...

Sustainability Committee meeting of 11 July 2024

Sustainability Committee meeting of 30 July 2025

Acquired brain injuryEpilepsy

Sustainability Committee, 5 SEPTEMBER 2025

TAB Advice Request

TAB Advice Request

Table 3: DSW-Related Supports Scheme Statistics — All Providers

Table 4: Treatment setting and intervention characteristics

AutismAttention deficit hyperactivity disorderPost-traumatic stress disorderObsessive compulsive disorderEating disorders

Table 30: Online Form Participant Respondents and How They Manage Their Funding

Participant goals and statementsReasonable and necessary supportsPlan budgets and managementSupport coordinationStaff guidance and trainingDelegations and decision authority

Technical Training — s24(1)(b) Presentation Guide

Template — Access not met decision — Post-legislation changes

Thalidomide Survivors Snapshot

Thalidomide Survivors Snapshot

Cerebral palsyMultiple sclerosisSpinal cord injuryMuscular dystrophy

The Benefits of Power Wheelchair Tilt, Recline and Leg Rests, Power Wheelchair Standing Systems, and Standing Frames for Power Wheelchair Users

The contents of this document are OFFICIAL: SENSITIVE

The contents of this document are OFFICIAL.

AutismEating disorders

The Hon Christian Porter MP Minister for Social Services Parliament House

The Hon Jane Prentice MP Assistant Minister for Social Services Parliament House

The National Disability Insurance Scheme: The World Health Organisation Disability Assessment Schedule (WHODAS) 2.0

Intellectual disabilityGlobal developmental delayHearing loss and deafnessBlindness and low visionAcquired brain injuryCerebral palsyMultiple sclerosis

The NDIA's total expenditure in the 2023-2024 financial year incurred through responding to applications before the Administrative Appeals Tribunal (AAT)

The title, file name and date published for each of the 163 documents identified during the preliminary search in FOI 24/25-1088

Global developmental delayHearing loss and deafnessMotor neurone disease

The total number of participants leaving the scheme due to mortality from 1 July 2023 – 30 June 2024

Therapy for chronic incomplete cervical spinal cord injury

AutismHearing loss and deafnessCerebral palsyMultiple sclerosisMotor neurone diseaseSpinal cord injuryDown syndrome

Therapy supports

Therapy supports

AutismHearing loss and deafnessBlindness and low visionAcquired brain injuryCerebral palsyMultiple sclerosisSpinal cord injuryAmputation or limb differenceDown syndrome

Thermoregulation and air conditioning

AutismBipolar disorderDepressive disordersAnxiety disordersEating disordersAcquired brain injuryMultiple sclerosisEpilepsyParkinson's diseaseMotor neurone diseaseSpinal cord injury

Thermoregulation and air conditioning

AutismSchizophrenia spectrum disordersBipolar disorderAnxiety disordersEating disordersAcquired brain injuryMultiple sclerosisEpilepsyParkinson's diseaseMotor neurone diseaseSpinal cord injury

THIS CHART REFLECTS THE AGENCY'S STRUCTURE AND POSITION OCCUPANCY EFFECTIVE 22 SEPTEMBER 2025

This document has been released under the Freedom of Information Act 1982 by the National Disability Insurance Agency

This document has been released under the Freedom of Information Act 1982 by the National Disability Insurance Agency

Threat to Site, Staff, Partners, or Others Team Leader KA

To: Aaron Subject: RES 246 ABA and positive behaviour support.docx - 25 July 2022

To: Kim Subject: RES 246 ABA and Positive behaviour support - 21 July 2022

To: Kim Subject: RES 246 Scope of ABA - 7 July 2022

To: Peter RE: For clearance: January research update - 24 January 2024

AutismIntellectual disabilityGlobal developmental delayAcquired brain injuryCerebral palsySpeech, language and communication needs

To: Shane RE: RES 246 ABA and positive behaviour support.docx - 25 July 2022

To: TAPIB.Research RE: RES 246 ABA and Positive behaviour support - 22 July 2022

To: TAPIB.Research RE: RES 246 Scope of ABA

To: TAPIB.Research RE: Research - 31 May 2022

To: TAT.RESEARCH RE: RES 246 ABA and Positive behaviour support - 22 July 2022

To: TAT.RESEARCH RE: RES 246 Scope of ABA - 7 July 2022

Top 1,000 Direct Payments to Providers from 01Jul2025 to 30Jun2026

AutismHearing loss and deafnessMultiple sclerosis

Top 1,000 Indirect Payments to Providers from 01Jul2024 to 30Jun2025

AutismHearing loss and deafnessAcquired brain injuryCerebral palsyMultiple sclerosis

Top 1,000 Indirect Payments to Providers from 01Jul2025 to 30Jun2026

AutismHearing loss and deafnessAcquired brain injuryCerebral palsyMultiple sclerosis

Top 1,000 Providers by Direct Payments from 01 July 2023 - 01 July 2024

AutismHearing loss and deafnessCerebral palsyMultiple sclerosisMuscular dystrophy

Top 1,000 Providers by Direct Payments from 01 July 2024 - 01 July 2025

AutismHearing loss and deafnessCerebral palsyMultiple sclerosisMuscular dystrophy

Top 10 terrific traits of People living with Autism

AutismSchizophrenia spectrum disordersDeafblindnessAmputation or limb difference

Top PMA claim payments for 09_008_0116_6_3 Therapy - Innovative Community

AutismIntellectual disabilityHearing loss and deafnessBlindness and low visionCerebral palsyEpilepsyDown syndrome

Total Payments and Participants for Motor Neuron Disease

Total Payments for Home Modifications, Assistive Technology and Consumables in FY 2024-25, broken down by registration group ($000)

Transcranial magnetic stimulation for the treatment of psychosocial conditions

Schizophrenia spectrum disordersBipolar disorderDepressive disordersAnxiety disordersPost-traumatic stress disorderObsessive compulsive disorderEpilepsy

Trauma Informed Approach Fact Sheet

Unable to Progress with planning

Planning meetingsParticipant goals and statementsReasonable and necessary supportsStaff guidance and trainingProcedural fairness and reasons

Version 2.0

Understand and check plan comments

Global developmental delayHearing loss and deafness

Understand and choose the right plan change request

Understand and talk about a plan continuation in PACE

Understand and update the plan conversation support tool

Understand and view plan change decision letters

Understand behaviour support

Understand claim verification

Understand critical incidents involving non-participants

Understand disability requirements

Understand disability requirements

Understand early intervention requirements

Global developmental delayHearing loss and deafness

Understand early intervention requirements

Early intervention requirementsDisability requirementsParticipant goals and statementsReasonable and necessary supportsStaff guidance and training

Global developmental delayHearing loss and deafness

Version 1.0 · Published July 7, 2023

Understand early intervention requirements

Global developmental delayHearing loss and deafness

Understand highly likely and commonly associated impairment categories

AutismIntellectual disabilityGlobal developmental delayHearing loss and deafnessMultiple sclerosisParkinson's diseaseAmputation or limb difference

Understand mandatory and external reporting for participant critical incidents

Understand other incidents

Understand palliative care

Understand participant critical incidents

Understand procedural fairness for eligibility reassessments

Understand provider relationships

Understand psychology supports

Schizophrenia spectrum disordersAnxiety disorders

Understand social and community participation supports for a participant in a shared living arrangement - Case examples

Schizophrenia spectrum disordersBipolar disorderEating disorders

Understand social and community participation supports for participants in a shared living arrangement

Understand supports for participants who can move independently in shared living arrangements

Understand supports for participants who need help to move around in shared living arrangements

Understand the draft budget

Understand the Eligibility Reassessment Hold Queue

Understand transport supports

Understand work and study supports

Understand your Restricted Access Officer role

Understanding an internal review

Understanding Suicide and Self Harm Fact Sheet

Update a person account

Update of the Annual Review of Price Controls

Update participant streaming

Intellectual disabilityAcquired brain injuryMotor neurone diseaseSpinal cord injury

Update the participant's disabilities using the update person account case

Update the reassessment date in a participant budget update

Update to the Supported Independent Living (SIL) Review of Price Controls

Upload evidence to support an eligibility reassessment (ER) case

Urgent briefing required - NDIS Appeals process discussion

Urgent review - NDIS saving breakdown [SEC=OFFICIAL] (to inform reporting, not for attribution)

USE OF AI/ML AND ADVANCED TECHNOLOGIES WITHIN NDIA

Use of Artificial Intelligence, Generative AI, and Machine Learning — Interim Policy

Use of social media

Staff guidance and trainingRisk, compliance and integrityRecords, data and information systemsPrivacy and information access

Use the specialist disability accommodation (SDA) calculator

Verification of Identity (VOI) for a Participant- PACE

View and update a home and living application

View completed and withdrawn requests for internal review recorded in the s100 form

View or edit an open request for internal review

View the person account timeline

Virtual Reality as a support tool

AutismSchizophrenia spectrum disordersAnxiety disordersPost-traumatic stress disorderEating disordersAcquired brain injuryCerebral palsyMultiple sclerosisParkinson's diseaseSpinal cord injuryDown syndrome

WAITLIST FOR NEXT SESSION

Memorandum

WAITLIST FOR NEXT SESSION

Memorandum

We need more information to approve <your/Participant’s/Applicant first Name’s> plan

What evidence do you need to give us before we create or change your plan?

Global developmental delayHearing loss and deafnessEpilepsy

What evidence of disability is required

What evidence of disability is required?

What is ACC?

AutismDown syndrome

What principles do we follow to create your plan?

AutismGlobal developmental delayBlindness and low visionAmputation or limb difference

Who is responsible for the supports you need?

Whole release - document boundaries require review

Withdraw a request for internal review

Within Budget Threshold Manual Payment Requirements CRM plans

Work Instruction: Concurrent Support Request

Work Instruction: How to complete Form - Evidence of developmental delay (EODD) for children younger than 6 in early childhood partner areas.

Work Plan for Annual Monitoring and Review of Price Controls

Work Practice — Access Sub Process

Workplace Adjustments Policy

WORKPLACE SUPPORTS TRIAGE How To Guide

Written Activity Administration instructions

Staff guidance and training

AutismGlobal developmental delayCerebral palsy

Younger Onset Dementia Snapshot

Younger Onset Dementia Snapshot

Your plan

Your privacy and information

Your review rights

AAT Case Management Guide Access for Chronic Health Conditions

AutismIntellectual disabilityGlobal developmental delayHearing loss and deafnessBlindness and low visionAcquired brain injuryCerebral palsyMultiple sclerosisEpilepsySpinal cord injuryAmputation or limb difference

AAT Case Management Guide Access to the NDIS

AAT Case Management Guide Disability Related Health Supports

AAT Case Management Guide: Access for Chronic Health Conditions

AAT Case Management Guide: Assistive Technology: Low-Cost Consumables

AAT Case Management Guide: Capacity Building Supports

Access and Eligibility Reassessment (ER) Practice Guide

Global developmental delayHearing loss and deafness

Access and Eligibility Reassessment (ER) Practice Guide - NDIS Amendment Act 2024

Global developmental delayHearing loss and deafness

Access and Eligibility Reassessment (ER) Practice Guide – Current NDIS Act 2013

Global developmental delayHearing loss and deafness

Access for Chronic Health Conditions

Global developmental delayEpilepsyAmputation or limb difference

Access to the NDIS

Acquired brain injury Disability Snapshot

Intellectual disabilityHearing loss and deafnessAcquired brain injuryEpilepsy

Action a plan approval case when access is granted without pre-access information gathering

Activity Four - Answers

Access decisionsDisability requirementsEarly intervention requirements

Version v1.0 · Published November 5, 2024

ADA WOA Inflation Update

Add a new primary disability

Add and link evidence to a case

Add or update support coordination funding in a plan approval case

Intellectual disabilityAcquired brain injuryMultiple sclerosisMuscular dystrophy

Advice Support Tool Theme: Assistive Technology Sub-Theme(s): Wheelchair Seating Systems (cushions, backrest, headrests, postural supports)

Advice Support Tool Theme: Determining if access criteria is met under Early Intervention Sub-Theme(s): s25 of the NDIS Act 2013 — Early Intervention for Initial access, Internal reviews, and ongoing disability

Advice Support Tool Theme: Home Modification Sub-Theme(s): Home Access/External home modifications: pathways, ramps, stairlift, lift

Advice Support Tool Theme: Home Modifications Sub-Theme(s): Kitchen and laundry modifications

Advice Support Tool Theme: Assistive Technology Sub-Theme(s): Recreational and Sporting Equipment

Advice Support Tool Theme: Assistive Technology Sub-Theme(s): Wheelchair accessories

Advice Support Tool Theme: Assistive Technology Sub-Theme(s): Manual Wheelchairs and power wheelchairs

Advice Support Tool Theme: Assistive Technology Sub-Theme(s): Portable sling hoist/Standing hoist

Advice Support Tool Theme: Assistive Technology Sub-Theme(s): Vehicle Harness or Buckle Guard or Child Car Seat

Advice Support Tool Theme: Determining eligibility to access the Scheme Sub-Theme(s): s24 of the NDIS Act 2013 – Disability

Advice Support Tool Theme: Determining eligibility to access the Scheme Sub-Theme(s): s24 of the NDIS Act 2013 — Disability

Advice Support Tool Theme: Disability Related Health Supports Sub-Theme(s): Nutrition

Advice Support Tool Theme: Hearing Sub-Theme(s): Remote Microphone Technology (RMT) or FM systems for Autism

Advice Support Tool Theme: Hearing Sub-Theme(s): Cochlear and BAHA and OSIA sound processors

Advice Support Tool Theme: Home Modification Sub-Theme(s): Bathroom and Toilet Modifications

Advice Support Tool Theme: Home Modifications, Assistive Technology Sub-Theme(s): Home Automation

Advice Support Tool Theme: Podiatry Sub-Theme(s): foot care, nail clipping, wound care

Advice Support Tool Theme: Prosthetics Sub-Theme(s): Transtibial (below knee and/or Symes) and Partial foot

Advice Support Tool Theme: Prosthetics Sub-Theme(s): Transfemoral (above knee) & Hip Disarticulation (HD)

Advice Support Tool Theme: Respiratory supports Sub-Theme(s): Respiratory AT/CB/Core support considerations

Advice Support Tool Theme: Vehicle Modifications Sub-Theme(s): Wheelchair Accessible Passenger Modifications

Advice Support Tool Theme: Wound and Pressure Care Supports Sub-Theme(s): Consumables, Nursing Supports

Advisory Team Advice Form – Request No.

Animal Assisted Therapy and Assistance Animals

AutismAnxiety disordersPost-traumatic stress disorderBlindness and low visionCerebral palsyEpilepsy

Applicant - record disability conditions and impairments

Applied Behaviour Analysis for adults with ASD

Applied Behavioural Analysis (ABA)

Applying to the NDIS

Approve or override a streaming case (Streaming and Restreaming)

Arm cycle ergometer for spinal cord injury

ASD and DLD diagnoses after 6 years old

ASD Stocktake of Resources

AutismIntellectual disabilityEpilepsy

Assist the participant with their preferred method of communication

Assistive Technology

Multiple sclerosisSpeech, language and communication needs

Assistive Technology (AT): Low Cost-Consumables

Assistive Technology (equipment, technology and devices)

Assistive Technology: Low-Cost Consumables

Audit, Risk & Finance Committee Charter

Delegations and decision authorityRisk, compliance and integrityRecords, data and information systemsInternal reviewStaff guidance and training

Autism (Level of Function 11 to 15 - LOW) as NOT Primary disability at SEP/25

Autism spectrum disorder Disability Snapshot

Autistic burnout

AutismDepressive disorders

Behaviour Supports

Behaviour Supports

Benefits of sexual activity for women

Multiple sclerosisSpinal cord injury

Blindness and vision impairment Disability Snapshot

Hearing loss and deafnessBlindness and low vision

Carers Disability Snapshot

AutismAttention deficit hyperactivity disorderIntellectual disabilityGlobal developmental delayCerebral palsyEpilepsy

Case Management Guide: Access to the NDIS

Global developmental delayEpilepsyAmputation or limb difference

Case Management Guide: Assistive Technology (AT): Low Cost-Consumables

Intellectual disabilityBlindness and low visionCerebral palsyEpilepsySpeech, language and communication needs

Cerebral palsy Disability Snapshot

Changing your plan

Intellectual disabilityMultiple sclerosis

Check criteria for a replacement support application

Check eligibility - DIS – disability caused by an impairment

Check eligibility - EI - Likely to improve or reduce deterioration of functional capacity or strengthen informal supports

Check eligibility - EI - Supports will be NDIS supports

Check eligibility - List A condition

Check eligibility - List B condition

Check eligibility - List D condition

Check eligibility – DIS – likely permanence

Check eligibility – DIS – NDIS supports for life

Check eligibility – DIS – significant functional impact

Check eligibility – DIS – social and economic impact

Check eligibility – EI – likely to improve or reduce deterioration of functional capacity or strengthen informal supports

Check eligibility – EI – likely to reduce future support needs

CI Connect – Severity Tools

AutismIntellectual disabilityHearing loss and deafnessCerebral palsyMultiple sclerosis

CI Connect – Severity Tools: Team Facilitation Discussion Questions

Cognitive Behaviour Therapy for Emotional Regulation in Children with Autism

AutismAnxiety disordersObsessive compulsive disorderEating disorders

Complete a desktop review before a check-in

Standard operating procedureReleased 12 times

Complete a Planning Internal Review Decision

Planning meetingsParticipant goals and statementsPlan reassessmentReasonable and necessary supportsStaff guidance and trainingProcedural fairness and reasons

Version V16.0

Complete a Planning Internal Review Decision

Complete a streaming case (Streaming and Restreaming)

Intellectual disabilityAcquired brain injuryMultiple sclerosisMotor neurone diseaseSpinal cord injury

Complete an eligibility reassessment referral

Complete form in the access request case

Complete personal and environmental circumstances case

Complete pre-assessment for an access decision

Complete the Determine Plan Management task

Complete the Participant Statement

Complete the risk matrix for a technical advice case

Complete the Update the Severity Tools task

AutismIntellectual disabilityGlobal developmental delayHearing loss and deafnessBlindness and low visionAcquired brain injuryCerebral palsyMultiple sclerosisSpinal cord injuryDown syndrome

Core, Capacity Building and Mainstream Interface Supports

COVID 19 - Payment to Family Members to Maintain Funded Core Supports — Time-limited Response

Create a new functional capacity assessment case

AutismIntellectual disabilityHearing loss and deafness

Create a participant plan change request where the legislative type isn’t specified

Create a person account

Create a plan reassessment (or variation) request (PRR)

Create a plan reassessment (s48) request

Create a technical advice case

Create and action a request for a replacement support

Creating your plan

Global developmental delayMultiple sclerosisMuscular dystrophy

Creating your plan

Critical Incidents

Critical Incidents

Hearing loss and deafnessBlindness and low visionDeafblindness

Deafblind Disability Snapshot

Deafness and Hearing Impairment Snapshot

Intellectual disabilityHearing loss and deafnessBlindness and low visionDeafblindness

DELEGATE REVIEW COMPLETE – FOR RELEASE: PIA 22/23-XXXX

DELEGATE REVIEW: PIA 22/23-XXXX

Deloitte - Review of Fraud Intelligence and Investigation Functions

Descriptions of impairment categories

AutismIntellectual disabilitySchizophrenia spectrum disordersBipolar disorderAcquired brain injuryCerebral palsyMultiple sclerosisEpilepsyAmputation or limb difference

Determine the funded supports in early childhood

Diagnoses of Autism Spectrum Disorder using the DSM-5

AutismIntellectual disabilitySchizophrenia spectrum disordersSpeech, language and communication needs

Disability Related Health Supports

Disability Related Health Supports - Policy Implementation Bowel care consumables – Addendum to CAPS and SAS information

Discuss a participant plan change request

Discuss funded supports

DM ASSESSMENT – FOI 22/23-XXXX (Name)

Post-traumatic stress disorderEpilepsyAmputation or limb difference

Dorsal Root Ganglion Stimulation for Complex Regional Pain Syndrome

Down syndrome Disability Snapshot

AutismIntellectual disabilityGlobal developmental delayCerebral palsyDown syndrome

Effective management of auditory differences in people with autism

Efficacy of chiropractic treatment

Ethical Concerns with Applied Behavioural Analysis for Autism Spectrum Disorder

AutismAttention deficit hyperactivity disorderSchizophrenia spectrum disordersDepressive disordersPost-traumatic stress disorderObsessive compulsive disorderEating disordersBlindness and low visionEpilepsy

Evaluation of CANS, ABAS-3 and LSP-16 outcome measures

AutismAttention deficit hyperactivity disorderIntellectual disabilityGlobal developmental delaySchizophrenia spectrum disordersAnxiety disordersEating disordersAcquired brain injuryDown syndrome

Evidence of Disability Eligibility Reassessment

Access decisionsDisability requirementsAccess evidenceStaff guidance and training

Version V1.0 · Published November 5, 2024

Exercise physiology and stroke

Extension of time under s 15AB

Eye movement desensitisation and response therapy for people with Autism Spectrum Disorder and Obsessive Compulsive Disorder

AutismAnxiety disordersPost-traumatic stress disorderObsessive compulsive disorder

Fetal Alcohol Spectrum Disorder Disability Snapshot

Global developmental delayFetal alcohol spectrum disorder

Finalise eligibility reassessment decision

Intellectual disabilityAcquired brain injuryMotor neurone diseaseSpinal cord injury

Finalise Participant Streaming task

FOI 22/23- XXXX – Communication – 'Subject Matter’

FOI 24/25-0151

AutismAnxiety disordersObsessive compulsive disorderEating disordersBlindness and low vision

Foot Orthoses for people with Autism Spectrum Disorder

FOR ACTION: SEARCH CONSULT – Due 12pm DD Month YYYY – FOI 22/23-XXXX (name) – Request for FOI Document Searches and Advice

Privacy and information accessRecords, data and information systems

Fragile X syndrome Disability Snapshot

AutismIntellectual disabilityGlobal developmental delayEpilepsyFragile X syndrome

Freedom of Information request and opportunity to make submission

Freedom of Information request and opportunity to make submission

Frequently asked questions about legislation

Released 11 times

Functional Call Handling

Funding Period Snapshot - Early Childhood Intervention Supports

Disability requirementsRisk, compliance and integrity

Fw: Menzies NDIS analysis [SEC=OFFICIAL] — s47F- personal privacy Lucy <Lucy.s47F- personal privacy@Health.gov.au> to News; media (Thursday, 4 September 2025 7:45 AM)

EmailReleased 2 times

Published September 4, 2025

Global Developmental Delay Disability Snapshot

AutismIntellectual disabilityGlobal developmental delayCerebral palsy

Guide - Therapy supports Appendix A

Bipolar disorderEating disordersBlindness and low vision

Guide – Safeguarding the participant’s interests

Hearing loss and deafnessDeafblindness

Guide — Assisting communication — Considerations when arranging interpreting services

Guide — Assisting communication — Disability- related interpreting and translation supports

Guide — Assisting communication — Non- disability related interpreting and translation supports

Guide to Reasonable and Necessary (R & N) decisions

Cerebral palsyMultiple sclerosis

Home Modifications

How to apply for the NDIS in PACE

Huntington’s Disease Disability Snapshot

Impairment categories guide

Impairment categories guide

AutismIntellectual disabilityFetal alcohol spectrum disorderSchizophrenia spectrum disordersBipolar disorderAnxiety disordersPost-traumatic stress disorderObsessive compulsive disorderHearing loss and deafnessBlindness and low visionAcquired brain injuryCerebral palsyMultiple sclerosisEpilepsyParkinson's diseaseMotor neurone diseaseSpinal cord injuryAmputation or limb differenceMuscular dystrophyDown syndromeFragile X syndromeSpeech, language and communication needs

Include Support Coordination in a plan

Intellectual disabilityAcquired brain injuryMultiple sclerosisMotor neurone diseaseMuscular dystrophy

Individualised living options

Information in relation to how many participants under 18 years old are currently in SDA funded by the NDIS. How many participants under 18 and receiving SIL or ILO funding from the NDIS.

Intellectual Disability Snapshot

Introduction to complex decision making

Access decisionsDisability requirementsAccess evidenceStaff guidance and training

Global developmental delaySchizophrenia spectrum disordersAnxiety disorders

Version V1.0 · Published January 9, 2024

IRT - Complete an access or revocation Internal Review Case

IRT - Complete an internal review of a decision to vary impairments categories information

IRT - Conduct a desktop review

IRT - Create an internal review case for compensation recoveries decision

IRT - Enacting a planning review decision

IRT - Intake of an internal review request

IRT - What will be considered as part of an internal review

Legislation change: Cutover period

Log an activity or internal note

Long COVID-19

Make a plan change decision

Make a Request for Service (Support coordination and recovery coach)

Make an access decision - post legislation changes

Make an access decision – Post-legislation changes

Make an access decision – Pre-legislation changes

Make fund management decision

Middle childhood and adolescent development

AutismSchizophrenia spectrum disordersDepressive disordersAnxiety disordersObsessive compulsive disorderEating disordersHearing loss and deafness

Motor neurone disease Disability Snapshot

Multiple sclerosis Disability Snapshot

Myalgic encephalomyelitis / Chronic fatigue syndrome

NDIA Board Meeting - 25 May 2023 - 9. Annual Pricing Review

NDIA Board Meeting - 27 April 2022 - 4. Corporate Aspirations

NDIA Research Paper: Sexual Activity Supports

AutismIntellectual disabilitySchizophrenia spectrum disordersDepressive disordersAnxiety disordersPost-traumatic stress disorderObsessive compulsive disorderHearing loss and deafnessBlindness and low visionAcquired brain injuryCerebral palsyMultiple sclerosisEpilepsySpinal cord injuryMuscular dystrophyDown syndrome

NDIA Risk Management Strategy

No quote provided for high cost assistive technology

Number of outstanding access requests and access decisions

Operational Protocol for NDIS participants at risk.

Osteopathy

Overview of Access decision making

Access decisionsDisability requirementsEarly intervention requirementsAccess evidenceStaff guidance and trainingInternal review

Overview of ER decision making

Participants with exit reason 'Over 65 and Aged Care' by exit month as at 29 February 2024

Participants with Primary Disability Group of Autism

Payments and funding amounts (Section 45)

Physical Disability Snapshot

Physiotherapy and exercise for progressive neurological conditions

Multiple sclerosisParkinson's diseaseMotor neurone diseaseMuscular dystrophy

Plan Duration Matrix

Global developmental delayHearing loss and deafness

Polio-Related Disability Snapshot

Practice Guide - Motor Neurone Disease

Practice Guide – Children at risk of requiring accommodation outside the family home

Practice Guide – Children at risk of requiring accommodation outside the family home

Practice Guide – Children at risk of requiring accomodation outside the family home

Practice Guide – Children living in a formal voluntary arrangement outside the family home

Practice Guide – Early childhood planning

AutismGlobal developmental delayHearing loss and deafnessBlindness and low visionCerebral palsy

Practice Guide – Identifying Housing Solutions

Practice Guide – Motor Neurone Disease

Practice Guide – Participant Critical Incident

AutismIntellectual disabilitySchizophrenia spectrum disorders

Practice Guide – Positive

Practice Guide – Positive Behaviour Support and Behaviours of Concern

Practice Guide – Safeguarding the participant’s interests

Prader-Willi syndrome Snapshot

Preliminary Considerations: NDIS supports for weight management

AutismGlobal developmental delayCerebral palsySpinal cord injuryDown syndrome

Principles of s100 Planning Review

ProcedureReleased 3 times

Plan reassessmentParticipant goals and statementsReasonable and necessary supportsStaff guidance and trainingDelegations and decision authorityPrivacy and information access

Version V4.0

Principles of s100 Planning Review

Operational guidelineReleased 3 times

Planning meetingsParticipant goals and statementsPlan reassessmentReasonable and necessary supportsSupport coordinationStaff guidance and training

Acquired brain injury

Version V8.0 · Published February 10, 2023

Progress a plan change (s47A and s48) request over 21 days

Global developmental delayHearing loss and deafness

Progress NDIS application in the system

PROPOSAL TO UNDERTAKE A PROCUREMENT OVER $400,000 PROC-4807 – FOR THE PROVISION OF SUPPORT NEEDS ASSESSMENT TOOL(S) TO SUPPORT NDIS REFORM INITIATIVES

Psychosocial Disability Snapshot

Disability requirementsEarly intervention requirements

RE: Menzies NDIS analysis [SEC=OFFICIAL] — s47F- person Lauren on behalf of media to News; media (Thursday, 4 September 2025 11:24 AM)

EmailReleased 2 times

Disability requirementsEarly intervention requirements

Published September 4, 2025

RE: Menzies NDIS analysis [SEC=OFFICIAL] — s47F- person Lauren on behalf of media to s47F- personal privacy Lucy; News; media (Thursday, 4 September 2025 1:10 PM)

EmailReleased 2 times

Global developmental delayBlindness and low visionSpinal cord injury

Published September 4, 2025

Reasonable and Necessary Supports

Released 7 times

Reasonable and Necessary Supports

Global developmental delayBlindness and low vision

Record a communication function classification score

Record a request to apply for restricted access

Record assessment - PEDI-CAT

Record assessment - WHODAS

Record Information - Disease steps assessment

Blindness and low visionMultiple sclerosis

Record information - Expanded Disability Status Scale

Record information - functional impact of hearing loss

Record information - level of lesion assessment

Record information - Modified Rankin Scale

Record information - Vineland Adaptive Behaviour Scales

Record information – functional impact of vision loss

Record information – Gross Motor Functional Classification Scale

Record information – Life Skills Profile (LSP - 16)

Record information – Manual ability classification system

Record information – the Care and Needs Scale

Acquired brain injury

Record information from the DSM5 - Autism

Record information from the DSM5 - Intellectual Disability

Record support coordination information

Reducing Applied Behaviour Analysis over time

Referral Checklist: Eligibility Reassessment or Access Status Change – Early Intervention

AutismCerebral palsyDown syndrome

Rejection Reasons frequency for 09_008_0116_6_3 Innovative Community Participation supports

Reputable Websites for Research

Request a participant disability change

Request for Tender for the provision of Needs Assessment Tool(s) to support NDIS Reform Initiatives

Request for Tender for the provision of Needs Assessment Tool(s) to support NDIS Reform Initiatives

Requesting Advice

AutismGlobal developmental delayHearing loss and deafnessAcquired brain injuryCerebral palsyMultiple sclerosisEpilepsyParkinson's diseaseMotor neurone diseaseSpinal cord injuryMuscular dystrophySpeech, language and communication needs

Research - DRHS: Health Conditions with a Thermoregulation or Temperature Sensitivity Factor

Research – Bursitis: Evidence Based Treatments

Research – Degenerative Lumbar Disc Disease (DLDD): Evidence Based Treatments

Research – Ehlers Danlos Syndrome

AutismAttention deficit hyperactivity disorderGlobal developmental delaySchizophrenia spectrum disordersBipolar disorderObsessive compulsive disorderHearing loss and deafnessEpilepsy

Research – Factors affecting plan budget and utilisation

Research – Guillain Barre Syndrome

Research – List of Rapidly Progression Conditions

Research – Osteoporosis: Evidence Based Treatments

Hearing loss and deafnessBlindness and low visionCerebral palsy

Research – Play and Climbing Equipment including Trampolines (Residential and Community): Types, Safety, Restrictions, Lifespan, Price Range, Maintenance, Purchase Accessibility, Ownership Statistics and Community Playgrounds

Research – Recreational Supports: Barriers to participation

Intellectual disabilityDown syndrome

Research – Resources to assist with determining personal care hours

Intellectual disabilitySpinal cord injury

Research – Therapy Best Practice

ReportReleased 4 times

Therapy supportsCapacity-building supportsAssistive technologySupport coordinationAccessible communicationInterpreting and translation

Multiple sclerosisParkinson's diseaseAmputation or limb differenceMuscular dystrophy

Research – Treatment of Advanced Osteoarthritis, Spinal Stenosis and Functional Neurological Disorder

Blindness and low visionMultiple sclerosis

Research – Treatment of Chronic Migraine

Blindness and low visionEpilepsy

Research – Venous Thromboembolism (Deep Vein Thrombosis and Pulmonary Embolism): Evidence Based Treatment

Research paper

AutismAttention deficit hyperactivity disorderIntellectual disabilitySchizophrenia spectrum disordersAnxiety disordersPost-traumatic stress disorderObsessive compulsive disorderEating disordersBlindness and low visionAcquired brain injuryCerebral palsyMultiple sclerosisEpilepsyParkinson's diseaseSpinal cord injuryDown syndrome

Research Request – Charcot orthotic restraint walker (CROW)

Research Request – Childhood Speech Apraxia

Research Request – Computer & Fitness Price Comparisons

Research Request – Definition of Early Intervention in health and rehabilitation

Research Request – Expected abilities / challenges for children <5

Research Request – Impact of funding on self-reported functional capacity and perceived difficulty Vs actual functional performance

Schizophrenia spectrum disordersMultiple sclerosisAmputation or limb difference

Research Request – Learning Supports for children with a disability in public and catholic school system

AutismIntellectual disabilityGlobal developmental delayHearing loss and deafnessBlindness and low visionEpilepsy

Research Request – Multiple Chemical Sensitivity and the impact of chlorine on Testosterone production

Acquired brain injuryEpilepsy

Research Request – NAPA Therapy

AutismIntellectual disabilityBlindness and low visionAcquired brain injuryCerebral palsyEpilepsyParkinson's diseaseSpinal cord injuryMuscular dystrophy

Research Request – Neurofeedback Therapy

AutismAttention deficit hyperactivity disorderBlindness and low visionEpilepsy

Research Request – Syndromic obesity & causative link to disability

AutismIntellectual disabilityGlobal developmental delaySchizophrenia spectrum disordersEating disordersHearing loss and deafnessEpilepsyDown syndromeFragile X syndrome

Research Request – Updated Literature Review: Sensory products/ weighted items for participants with Autism

Research Request – Updated Literature Review: Sensory products/weighted items for participants with Autism

Bipolar disorderAnxiety disordersPost-traumatic stress disorder

Research Request — Central Sensitivity Syndromes and Functional Neurological Disorder

Research Request — Early intervention for agoraphobia, anxiety or schizoaffective disorder

AutismIntellectual disabilitySchizophrenia spectrum disordersBipolar disorderDepressive disordersAnxiety disordersPost-traumatic stress disorderHearing loss and deafnessBlindness and low visionAcquired brain injuryMultiple sclerosisParkinson's diseaseSpinal cord injuryDown syndrome

Response to FOI 21/22-1470

Responses - Blind Citizens Australia

Responsibilities of restricted access permissions

Review and action returned technical advice case

Review and determine outcome for a restricted access request

Review and update the participant's disabilities in the vary impairment categories case

Review of the Act, Rules, Our Guidelines and NDIS Supports

Review the escalation and prioritisation matrix

Review the referral information and complete the eligibility reassessment check

Reviewing our decisions

s24 & s25 Technical Advice (Access Requirements)

s34 Technical Advice Template

s34 Technical Advice Template (with s34 Detail)

Schizophrenia Disability Snapshot

SDA Eligibility Guidance

Section 24(1)(c)

Sensory-based therapy

AutismIntellectual disabilityGlobal developmental delaySchizophrenia spectrum disordersBipolar disorderDepressive disordersObsessive compulsive disorderCerebral palsyDown syndrome

SGP KP Publishing – Guide – Safeguarding the participant’s interests

Shannon - MS Teams correspondence - RES 334 Evaluation of CANS, ABAS-3 and LSP-16 outcome measures - 25/01/2024

Snapshot for Muscular Dystrophy

AutismAcquired brain injury

Specialised driving lessons

Specialist disability accommodation

Spinal Cord Injury Disability Snapshot

Summary of Evaluation Criterion 5 Outcomes - Environmental Sustainability Plan (SESP)

Support Coordination - changes in inclusion/exclusion of Support Coordination budget for Plan Reviews in each month from January 2022

Support workers administering medication in Australia

Supported independent living

Supports that are ‘NDIS supports’

Global developmental delayHearing loss and deafness

Table D.9 Proportion of active participant plans by primary disability group as at 30 June 2025

AutismIntellectual disabilityGlobal developmental delayHearing loss and deafnessBlindness and low visionAcquired brain injuryCerebral palsyMultiple sclerosisSpinal cord injuryDown syndrome

TAPIB Advisors

TAPIB Digest - Published Advice

Technical Advice and Practice Improvement Branch Services

Technical Advisory Branch (TAB) Guide to Restrictive Practice Processes by Australian state and territory

Thalidomide Survivors Snapshot

The National Disability Insurance Scheme The World Health Organisation Disability Assessment Schedule (WHODAS) 2.0

The Participant Journey and Eligibility Reassessment

Therapy supports

AutismHearing loss and deafnessCerebral palsyMultiple sclerosisMotor neurone diseaseSpinal cord injuryDown syndrome

Thermoregulation and air conditioning

AutismSchizophrenia spectrum disordersBipolar disorderAnxiety disordersEating disordersAcquired brain injuryMultiple sclerosisEpilepsyParkinson's diseaseMotor neurone diseaseSpinal cord injury

To: Aaron Re: Cleared: RES 335 Reducing Applied Behaviour Analysis over time - 8 January 2024

To: Aaron, Naomi Re: Cleared: RES 335 Reducing Applied Behaviour Analysis over time - 8 January 2024

To: Heaven FW: Cleared: RES 246 Applied Behaviour Analysis and Positive Behaviour Support - 29 July 2022

To: Kim Subject: RES 246 Applied Behaviour Analysis and Positive Behaviour Support - 25 July 2022

To: Naomi FW: Cleared: RES 246 Applied Behaviour Analysis and Positive Behaviour Support - 25 August 2022

To: Naomi, Andrea FW: Cleared: RES 246 Applied Behaviour Analysis and Positive Behaviour Support - 25 August 2022

To: Shane Subject: For Clearance: RES 246 ABA and positive behaviour support - 21 July 2022

To: Star, Naomi Subject: Cleared: RES 335 Reducing Applied Behaviour Analysis over time - 8 January 2024

Total Payments made to each Customer Number for 09_008_0116_6_3 Therapy - Innovative Community

Unable to contact the participant

Understand and check plan comments

Understand disability requirements

Released 8 times

Understand early intervention requirements

Global developmental delayHearing loss and deafness

Understand functional capacity assessments

AutismIntellectual disabilityGlobal developmental delayHearing loss and deafnessAcquired brain injuryCerebral palsyMultiple sclerosis

Understand procedural fairness and eligibility reassessment requirements

Intellectual disabilityAcquired brain injuryMotor neurone diseaseSpinal cord injury

Understand restricted access

Understand work and study supports

Understand your Restricted Access Manager role

Understanding an internal review

Update participant streaming

USE OF AI/ML AND ADVANCED TECHNOLOGIES WITHIN NDIA

Use of AI/ML and Advanced Technologies Within NDIA

Vehicle modifications

What evidence of disability is required

What evidence of disability is required?

What principles do we follow to create your plan?

When to refer the participant for an eligibility reassessment

Global developmental delayHearing loss and deafness

Younger Onset Dementia Snapshot

Your plan

Your plan