Internal Documents

Access decisionsDisability requirementsReasonable and necessary supportsStaff guidance and trainingPrivacy and information access

Version 2.0 · Published August 10, 2023

First released June 26, 2024

(El) Check evidence for a decision — Likely to improve or reduce deterioration of functional Capacity or strengthen informal supports

Access decisionsDisability requirementsEarly intervention requirementsAccess evidenceReasonable and necessary supportsStaff guidance and training

Version 2.0 · Published August 10, 2023

First released June 26, 2024

(El) Check evidence for a decision — Likely to reduce future support needs

Access decisionsEarly intervention requirementsReasonable and necessary supportsParticipant goals and statementsStaff guidance and trainingPrivacy and information access

Occupational therapySpecialist disability accommodationand 3 more...

Version 2.0 · Published August 10, 2023

First released June 26, 2024

© Information

First released August 28, 2026

3 - Our safety and security

10 November HOC papers - AAT Case Management Guides [SEC=OFFICIAL]

Tribunal and court proceedingsStaff guidance and trainingPlan reassessment

Published November 7, 2022

First released July 31, 2024

10. Date analysis (count of matters by Dates)

First released September 2, 2026

16 June Out of Session Board Meeting - Annual Price Review Paper - Annual Price Review Paper

First released June 10, 2025

16. MLO Complaints

First released September 2, 2026

24 hour Postural Management Programmes

First released June 4, 2025

24-hour Postural Management Programs

47E(d) - Certain operations of agencies

First released February 21, 2025

2013-2014 ANNUAL REPORT

First released January 13, 2015

2023-24 Annual Pricing Review and Disability Support Worker Cost Model

PsychologyPersonal care supportand 5 more...

2023-24 Annual Pricing Review Report

First released July 10, 2025

2023-24 Annual Pricing Review Terms of Reference

PsychologySupport coordinationPlan management

First released June 10, 2025

2023–24 Annual Pricing Review Recommendations

First released July 10, 2025

20180117_NDIAl SDA Memorandum DRAFT_v6 marked up [SEC=UNCLASSIFIED] — 47F - Samuel to 47F - Toni (Friday, 19 January 2018 1:16 PM)

Home and living

Version 6 · Published January 19, 2018

First released December 18, 2025

A list of all law firms engaged

First released September 30, 2025

A list of all law firms engaged by the NDIA on Administrative Appeals Tribunal (AAT) or Administrative Reviews Tribunal (ART) work

First released May 15, 2025

AAIs Quick Guide

Delegations and decision authorityStaff guidance and trainingRisk, compliance and integrityRecords, data and information systemsPrivacy and information access

First released July 3, 2026

Aaron, Star - MS Teams correspondence - 8 January 2024

First released May 9, 2025

AAT Case Management Branch - Standard Operating Procedure: Resolved by Hearing

First released June 23, 2025

AAT Case Management Guide

First released March 19, 2025

AAT Case Management Guide - Access for Chronic Health Conditions

First released June 13, 2025

AAT Case Management Guide - Capacity Building Supports

First released December 20, 2024

AAT Case Management Guide - Model Litigant Obligations (MLO)

First released June 13, 2025

AAT Case Management Guide - Supportable Impairments

First released June 13, 2025

AAT Case Management Guide — Access to the NDIS

First released March 24, 2025

AAT Case Management Guide — Disability Related Health Supports

First released March 24, 2025

AAT Case Management Guide Access for Chronic Health Conditions

First released December 20, 2024

AAT Case Management Guide: Access to the NDIS

First released March 19, 2025

AAT Case Management Guide: Disability Related Health Supports

Speech pathologyPodiatrySupport coordination

First released March 19, 2025

AAT Case Management Guide: Supportable Impairments

Case Management Guide

Participant goals and statementsReasonable and necessary supportsPlan budgets and managementStaff guidance and trainingDelegations and decision authorityPrivacy and information access

Home modificationsVehicle modificationsand 3 more...

Version Not version controlled · Published January 1, 2023

First released November 14, 2024

Accept a case from the eligibility reassessment queue and complete procedural fairness check

First released May 2, 2025

Access (s21)

Global developmental delayHearing loss and deafness

First released July 24, 2025

Access and Eligibility Reassessment (ER) Practice Guide - NDIS Amendment Act 2024

Global developmental delayHearing loss and deafness

First released June 12, 2025

Access and ER Decision Tree Practice Guide

AudiologyPersonal care supportEarly childhood early intervention

First released September 4, 2025

Access assessor OneNote

AudiologyCochlear implants

First released September 4, 2025

Access assessor OneNote

AudiologyCochlear implants

First released October 31, 2025

Access Practice Guide – Previous NDIS Act 2013 (C19)

Global developmental delayHearing loss and deafness

AudiologyPersonal care supportEarly childhood early intervention

Access Request — Supporting Evidence Form

Walking aidsHome modifications

First released May 13, 2025

Access Request — Supporting Evidence Form

AutismGlobal developmental delayand 4 more...

Speech pathologyPsychologyand 5 more...

First released May 13, 2025

Access Request Form

Occupational therapySpeech pathologyand 2 more...

First released May 13, 2025

Access to the NDIS

Global developmental delayEpilepsyAmputation or limb difference

First released April 16, 2025

Accountable Authority Instructions

Delegations and decision authorityRisk, compliance and integrity

Published October 1, 2025

First released July 3, 2026

Accountable Authority Instructions

Unknown document type

First released December 18, 2025

Accountable Authority Instructions and Financial Authorisations

Delegation instrument

Delegations and decision authorityStaff guidance and trainingRisk, compliance and integrityPrivacy and information access

First released January 20, 2022

Accreditation of Assistance Animals

AutismBlindness and low vision

PsychologyCounsellingAssistance dogs

First released March 19, 2025

Acknowledgement of Country

Global developmental delayHearing loss and deafness

First released October 31, 2025

Acquired brain injury Disability Snapshot

Intellectual disabilityHearing loss and deafnessand 2 more...

Intellectual disabilityHearing loss and deafnessand 2 more...

Acquired brain injury Disability Snapshot

WheelchairsPeer support

First released February 19, 2025

Action a budget update

NDIS-funded transportLocal area coordination

First released May 20, 2025

Action a budget update with funding periods

NDIS-funded transport

Action evidence extension request for eligibility reassessment case

First released May 2, 2025

Actuarial analysis regarding ADHD and ASD follow-up discussions and implementations

First released August 13, 2026

Actuarial Insights and Monitoring (AIM) Branch

First released June 30, 2025

Add a new primary disability

First released August 30, 2024

Add a new primary disability

First released July 10, 2025

Add a priority request for an Internal Review

First released July 8, 2026

Add assistive technology capacity building supports in a plan

Assistive technologyCapacity-building supports

Version V3.0

First released June 26, 2024

Add budget justifications

First released May 20, 2025

Add funding for repairs, maintenance, rental and trial of assistive technology supports

Assistive technologyReasonable and necessary supportsRecords, data and information systems

Personal care supportBathroom and toileting equipmentPlan management

Version V4.0

First released June 26, 2024

Add high cost assistive technology in a plan and include replacement AT

Assistive technologyPlan reassessment

Version V6.0

First released June 26, 2024

Add low cost assistive technology supports in a plan

Assistive technologyPlanning meetings

Version 6.0

First released June 26, 2024

Add mid cost assistive technology in a plan

Assistive technologyPlanning meetings

Orthotics and prostheticsPersonal care supportand 3 more...

Version V12.0

First released June 26, 2024

Add or Change Disability

Staff guidance and trainingDelegations and decision authorityDisability requirementsParticipant goals and statementsPlan reassessmentRecords, data and information systems

First released July 9, 2024

Add or remove in-kind supports

Personal care supportPlan managementLocal area coordination

First released May 20, 2025

Add or update a provider relationship

Specialist disability accommodationSupport coordinationPlan management

Assistive technologyPlan reassessment

Multiple sclerosisMotor neurone disease

Version V2.0

First released June 26, 2024

Add or update high-cost assistive technology (AT) in a plan approval case

Therapy supportsAssistive technology

Version V4.0

First released June 26, 2024

Add or update mid-cost assistive technology (AT) in a plan approval case

Therapy supportsAssistive technologyReasonable and necessary supportsPlan reassessmentCapacity-building supportsSupport coordination

Bathroom and toileting equipment

Version V2.0

First released June 26, 2024

Add or update psychosocial recovery coach funding in a plan approval case

Plan reassessmentReasonable and necessary supportsCapacity-building supportsSupport coordinationStaff guidance and training

Positive behaviour supportMeal preparation supportand 2 more...

First released September 12, 2024

Add or update self-care and community access supports in a plan approval case

Add or update self-care and community access supports in a plan approval case

Meal preparation supportCommunity access supportSupport coordination

Add or update support coordination funding in a plan approval case

Support coordinationReasonable and necessary supportsPlan budgets and managementStaff guidance and trainingDelegations and decision authority

Support coordinationSpecialist support coordinationLocal area coordination

Version 2.0 · Published September 28, 2023

First released June 26, 2024

Add specialist disability accommodation (SDA) funding

First released September 12, 2025

Add transport supports to the participant’s plan

Reasonable and necessary supportsParticipant goals and statementsPlan reassessmentSupport coordinationAssistive technologyStaff guidance and training

Community access supportNDIS-funded transportPlan management

Version 1.0

First released June 26, 2024

Adding and linking documents to an internal review case

Personal care supportSupported independent living

First released August 28, 2026

Additional Disability Personal Care and Support for Participants Living in Residential Aged Care Facilities

ADHD OVERVIEW – ELIGIBILITY AND SUPPORTS

First released August 13, 2026

Adminsitrative Release - Sustainability Action Taskforce Organisational Chart as at 22 March 2021

First released July 1, 2021

Advice Support Tool

First released July 18, 2025

Advice Support Tool Theme: Assistive Technology Sub-Theme(s): Shower commode/ trolley

Bathroom and toileting equipment

First released July 18, 2025

Advice Support Tool Theme: Assistive Technology Sub-Theme(s): Wheelchair Seating Systems (cushions, backrest, headrests, postural supports)

First released July 18, 2025

Advice Support Tool Theme: Determining if access criteria is met under Early Intervention Sub-Theme(s): s25 of the NDIS Act 2013 — Early Intervention for Initial access, Internal reviews, and ongoing disability

First released July 18, 2025

Advice Support Tool Theme: Home Modification Sub-Theme(s): Home Access/External home modifications: pathways, ramps, stairlift, lift

First released July 18, 2025

Advice Support Tool Theme: Home Modifications Sub-Theme(s): Kitchen and laundry modifications

Meal preparation supportSpecialist disability accommodationHome modifications

First released July 18, 2025

Advice Support Tool — Assistance animals: Capital Purchase, Maintenance

First released July 18, 2025

Advice Support Tool — Assistive Technology: Beds/Sleep System

First released July 18, 2025

Advice Support Tool — Assistive Technology: Communication Devices

Advice Support Tool — Disability Related Health Supports: Dysphagia

Speech pathologyMeal preparation support

First released July 18, 2025

Advice Support Tool — Disability Related Health Supports: Nutrition

Dietetics and nutrition supportMeal preparation support

First released August 18, 2026

Advice Support Tool — Family members as paid supports

Reasonable and necessary supportsParticipant goals and statementsAssistive technologyStaff guidance and training

First released July 18, 2025

Advice Support Tool — Hearing (subtheme redacted)

Advice support tool

Version 1.0 · Published August 24, 2023

First released July 18, 2025

Advice Support Tool — Hearing, Auslan

First released July 18, 2025

Advice Support Tool — Hearing: Hearing aids (including Bone Conduction Aids)

Reasonable and necessary supportsHome and livingAssistive technologyStaff guidance and trainingParticipant goals and statements

AudiologyHearing aids

First released July 18, 2025

Advice Support Tool — Home Modification: Bathroom and Toilet Modifications

Advice support tool

Bathroom and toileting equipmentHome modifications

Version 1.0

First released July 18, 2025

Advice Support Tool — Home Modification: Ceiling Hoist

Hoists and transfer equipmentHome modifications

First released July 18, 2025

Advice Support Tool — Home Modifications: New Home Builds, and homes purchased after meeting access to scheme

First released July 18, 2025

Advice Support Tool — Home Modifications: Relocation to a more accessible home

First released July 18, 2025

Advice Support Tool — Nursing: Direct nursing support

Hoists and transfer equipment

First released July 18, 2025

Advice Support Tool Theme: Assistive Technology Sub-Theme(s): Scooter

First released July 18, 2025

Advice Support Tool Theme: Assistive Technology Sub-Theme(s): Specialised Seating

WheelchairsSeating and positioning equipment

First released July 18, 2025

Advice Support Tool Theme: Assistive Technology Sub-Theme(s): Standing frame

EpilepsySpinal cord injury

Personal care supportWalking aids

First released July 18, 2025

Advice Support Tool Theme: Capacity Building Sub-Theme(s): Exercise Physiology

Reasonable and necessary supportsTherapy supportsCapacity-building supportsPlan budgets and management

PhysiotherapyExercise physiology

First released September 12, 2024

Advice Support Tool Theme: Continence

Reasonable and necessary supportsParticipant goals and statementsAssistive technologySupport coordination

Personal care supportHome modifications

First released September 12, 2024

Advice Support Tool Theme: Determining eligibility to access the Scheme Sub-Theme(s): s24 of the NDIS Act 2013 – Disability

First released July 18, 2025

Delegations and decision authorityRisk, compliance and integrityStaff guidance and training

First released September 28, 2021

Agency Insurance Disability National the by 1982 Act Information of Freedom the under released was document This

Agency Organisational Structure

First released February 14, 2025

AGENDA - INDEPENDENT ADVISORY COUNCIL TO THE NDIS (Meeting 1 of 2021-22, 27 July 2021)

Plan budgets and management

Published July 27, 2021

First released February 13, 2025

Agenda – Board Meeting No. 1/2016 (29 January 2016)

Memorandum

Early intervention requirementsStaff guidance and training

Published January 29, 2016

Agenda — Board Meeting No. 8/2015 (8 December 2015)

Memorandum

Published December 8, 2015

Agenda — Independent Advisory Council to the NDIS (Meeting 3 of 2023-24, Thursday 2 November 2023)

First released February 13, 2025

AGENDA INDEPENDENT ADVISORY COUNCIL TO THE NDIS Meeting 1 of 2023-24 Date: Thursday 10 August 2023

First released February 13, 2025

AGENDA INDEPENDENT ADVISORY COUNCIL TO THE NDIS Meeting 2 of 2020 Date: Wednesday 9 September 2020

Access decisionsStaff guidance and training

Published September 9, 2020

First released February 13, 2025

AGENDA INDEPENDENT ADVISORY COUNCIL TO THE NDIS Meeting 2 of 2022-23 Date: Wednesday 24th August 2022

Agenda: Independent Advisory Council to the NDIS (Meeting 2 of 2023-24, Wednesday 20 September 2023)

Independent advocacy

First released February 13, 2025

Agenda: Independent Advisory Council to the NDIS (Meeting 3 of 2021-22, Wednesday 22 September 2021)

Support coordinationPlan budgets and management

Published September 22, 2021

First released February 13, 2025

Agenda: Independent Advisory Council to the NDIS (Meeting 4 of 2022-23, Monday 17th October 2022)

Assistive technologyHome and livingSupport coordination

Published October 17, 2022

First released February 13, 2025

Agenda: Independent Advisory Council to the NDIS (Meeting 4 of 2023-24, Wednesday 6 December 2023)

First released August 13, 2026

Amount spent on lawyers

First released September 8, 2025

and ppt preference — s22(1)(a)(ii)-irrelevant material to s22(1)(a)(ii)-irrelevant material (14 April 2025 09:23:38)

First released October 29, 2025

Annual Data

Access decisionsDisability requirementsReasonable and necessary supportsStaff guidance and trainingRecords, data and information systems

First released April 22, 2025

Annual performance statements

Annual Statistical Return

First released December 11, 2024

ANSWER TO QUESTION ADDITIONAL ESTIMATES SPILL OVER QUESTION ON NOTICE

Access decisionsReasonable and necessary supportsPlan budgets and managementStaff guidance and trainingRisk, compliance and integrity

First released October 18, 2021

AO Assessment – FOI 22/23-XXXX (Name)

Applicant consent to share

First released June 5, 2025

Applied behaviour analysis and positive behaviour support

Positive behaviour supportApplied behaviour analysisEarly childhood early intervention

First released November 18, 2024

Applied behaviour analysis and positive behaviour support

Positive behaviour supportApplied behaviour analysisEarly childhood early intervention

First released September 25, 2026

Applied Behaviour Analysis for adults with ASD

PsychologyApplied behaviour analysis

First released May 19, 2025

Applied Behaviour Analysis for adults with ASD

PsychologyApplied behaviour analysis

First released November 19, 2024

Applied Behavioural Analysis (ABA)

Dietetics and nutrition supportPositive behaviour supportand 4 more...

First released March 26, 2025

Apply default distribution of funds in a budget update

Global developmental delayFetal alcohol spectrum disorderand 10 more...

First released September 4, 2025

Applying to the NDIS

Applying to the NDIS

First released September 8, 2025

Appoint Restricted Access Officer to a record

Delegations and decision authorityStaff guidance and trainingPrivacy and information accessRecords, data and information systems

First released July 3, 2024

Appoint Temporary Restricted Access Officer

Staff guidance and trainingDelegations and decision authorityRecords, data and information systemsAccess decisions

First released July 3, 2024

Approval to Approach Market - EL2 Director Cyber Security Risk and Compliance [SEC=OFFICIAL]

First released August 5, 2023

APPROVAL TO ENTER INTO AN AGREEMENT PROC-4807–FOR THE PROVISION OF NEEDS ASSESSSMENT TOOLS TO SUPPORT NDIS REFORM INITIATIVES

APPROVAL TO ENTER INTO AN AGREEMENT PROC-5000 — FOR THE PROVISION OF PROJECT MANAGEMENT CONTRACT ADMINISTRATOR SERVICES — PARRAMATTA, AND CHATSWOOD PROJECT

First released December 18, 2025

Approve an expired quote less than $15,000

Assistive technologyRecords, data and information systems

Version V2.0

First released June 26, 2024

Approve or decline the request for Restricted Access

Delegations and decision authorityStaff guidance and trainingPrivacy and information access

First released July 3, 2024

Approve or override a streaming case (Streaming and Restreaming)

First released September 5, 2025

Approve or override a streaming case (Streaming and Restreaming)

Planning meetingsParticipant goals and statementsReasonable and necessary supportsStaff guidance and trainingDelegations and decision authorityPrivacy and information access

Version 2.0 · Published January 9, 2023

First released July 31, 2024

Approved plans in the Barwon region in July 2013

Reasonable and necessary supportsPlan budgets and managementRecords, data and information systemsPrivacy and information access

APS3 National Contact Centre Service Officer - AM Disability

APS4 Access Assessor Candidate Pack

APS5 Planner candidate pack

APS6 First Nations Liaison Advisor Position Description

APS6 Information Access Officer

First released September 14, 2026

APS6 Planner Internal Position Description

First released July 8, 2026

APS6 Support Needs Assessor Position Description

Archived Enquiry Cases and Log Activity in PACE KA

Staff guidance and trainingRecords, data and information systemsAccessible communication

First released July 28, 2026

Archived How to Create Quality Enquiry Notes in PACE KA

Staff guidance and trainingRecords, data and information systemsPrivacy and information access

First released July 28, 2026

Are Hearing Aids Everyday Equipment?

PhysiotherapyAudiologyand 6 more...

First released July 31, 2024

ASD and DLD diagnoses after 6 years old

AutismAttention deficit hyperactivity disorderand 7 more...

AutismAttention deficit hyperactivity disorderand 7 more...

First released June 12, 2025

ASD and DLD diagnoses after 6 years old

AutismIntellectual disabilityEpilepsy

First released November 19, 2024

ASD Stocktake of Resources

Orthotics and prostheticsMusic therapyand 7 more...

First released November 19, 2024

Aspiration 4: A financially sustainable scheme

Plan budgets and managementReasonable and necessary supportsStaff guidance and training

First released July 21, 2022

Assess the participant critical incident risk level

First released July 2, 2025

Assign and review a plan change case

First released July 8, 2026

Assign and review a plan change case

Acquired brain injuryCerebral palsyand 2 more...

Assist the participant with their preferred method of communication

First released September 10, 2026

Assistance animal maintenance funding claims and participant demographics as at 30 June 2026

Assistance dogs

Assistive Technology

WheelchairsHome modifications

First released July 9, 2024

Assistive Technology (AT): Low-Cost Consumables

First released April 16, 2025

Assistive Technology (equipment, technology and devices)

Multiple sclerosisSpeech, language and communication needs

Assistive technologyStaff guidance and training

First released April 29, 2025

Assistive Technology Checklist

Checklist

First released July 9, 2024

Assistive Technology: Low-Cost Consumables

First released December 20, 2024

AT supports that require mandatory TAB advice

Assistive technologyReasonable and necessary supportsTherapy supports

Orthotics and prostheticsWheelchairsand 5 more...

First released July 9, 2024

Attachment a - Proposed NDIS Early Childhood Early Intervention Approach

Early intervention requirementsAccess decisionsAccess evidence

Attachment A – NDIA National Office years of birth of ongoing (permanent) employees

Published July 14, 2014

Attachment A – Quarterly Operating Expenses

Attachment A: CSN & CYP referral and process

Attachment A: CSN referral and process

First released July 8, 2026

Attachment A: Response Schedule to RFQ PROC-5000 — Project Management Contractor Administrator Services — [s22(1)(a)(ii) - irrelevant material] Parramatta and Chatswood NSW

First released December 18, 2025

Attachment A. Practical Completion Defects

First released December 18, 2025

Attachment B: AAT Case Management Guides Topic List.

Access decisionsTherapy supportsCapacity-building supportsAssistive technologySupport coordinationHome and living

Home modificationsVehicle modificationsand 2 more...

First released November 14, 2024

Attachment B: AAT Case Management Guides Topic List.

Checklist

First released July 31, 2024

ATTACHMENT B: Sustainability Impact Assessment of the 2021-22 Annual Pricing Review

First released June 10, 2025

Attachment C - NDIS Early Childhood Early Intervention Approach

Early intervention requirementsAccess decisionsAccess evidence

Audit & Risk Committee Minutes

Audit and Risk Committee, 6 June 2024

First released May 30, 2025

Augmentative and Alternative Communication Devices and Motor Neurone Disease

Auslan and Mandarin interpreting services in New

First released July 31, 2024

Autism spectrum disorder Disability Snapshot

Occupational therapySupport coordination

Autism spectrum disorder Disability Snapshot

Occupational therapySupport coordination

First released February 19, 2025

Autistic burnout

AutismDepressive disorders

WheelchairsMobility scooters

First released October 22, 2024

Average closed time (in days) of Internal Review of Decision requests (RoRD) by month

First released September 8, 2025

Bariatric wheelchairs and transport safety

First released June 4, 2025

Basis of Decision – Internal Review (s100) decision for a s99 reviewable

First released August 28, 2026

Behavioural interventions for children on the autism spectrum

Therapy supportsCapacity-building supportsReasonable and necessary supportsStaff guidance and training

AutismIntellectual disabilityBlindness and low vision

PsychologyApplied behaviour analysisWalking aids

First released August 14, 2024

Behavioural interventions for children with ASD

AutismIntellectual disabilityBlindness and low vision

Staff guidance and trainingDelegations and decision authorityRisk, compliance and integrity

Published February 12, 2016

Building Psychologically Safe Teams for Leaders | Well+ Webinar 2026

Calculate Appendix H for specialist disability accommodation (SDA)

Calculate disability-related health supports and meal preparation supports

Telephone and digital contactPreferred communication methodsInterpreting and translationAccessible communicationDisability requirementsReasonable and necessary supports

Speech pathologyPodiatryand 4 more...

Version V1.0

First released June 26, 2024

Calculating the 4 Frequency Average

First released September 4, 2025

Call Handling Basics KA

Walking aidsSupport coordinationLocal area coordination

First released March 19, 2025

Caller Requests to Record Phone Call Phone Enquiry

Telephone and digital contactAccessible communicationStaff guidance and trainingProcedural fairness and reasons

First released March 19, 2025

First released June 13, 2025

Case Management Guide - Conciliation

First released June 23, 2025

Case Management Guide - Model Litigant Obligations

First released June 13, 2025

Case Management Guide - Supportable Impairments

First released June 13, 2025

Case Management Guide — Disability Related Health Supports

Speech pathologyDietetics and nutrition supportand 3 more...

First released March 24, 2025

Case Management Guide Access to the NDIS

Global developmental delayEpilepsyAmputation or limb difference

First released December 20, 2024

Case Management Guide Capacity Building

First released December 20, 2024

Case Management Guide Disability Related Health Supports

Speech pathologyDietetics and nutrition supportand 3 more...

First released December 20, 2024

Case Management Guide Model Litigant Obligations

First released March 19, 2025

Case Management Guide Supportable Impairments

Dietetics and nutrition supportOvernight support

First released March 19, 2025

Case Management Guide: Decision Making

First released May 12, 2026

Case Management Guide: Disability Related Health Supports

First released March 19, 2025

Case Management Guide: Disability Related Health Supports

Speech pathologyDietetics and nutrition supportand 3 more...

First released March 19, 2025

Case Management Support (CMS) — Tribunal Documents: Accessibility

First released September 10, 2026

Celebrating Diversity - LGBTIQA+ Inclusion

Intellectual disabilityHearing loss and deafnessand 2 more...

Support coordinationIndependent advocacy

First released September 22, 2026

Cerebral palsy Disability Snapshot

Intellectual disabilityHearing loss and deafnessand 5 more...

Personal care supportWheelchairsand 8 more...

First released December 18, 2024

Cerebral palsy Disability Snapshot

Intellectual disabilityBlindness and low visionand 3 more...

Personal care supportWheelchairsand 2 more...

Cerebral palsy Disability Snapshot

Intellectual disabilityBlindness and low visionand 3 more...

Personal care supportWheelchairsand 2 more...

First released February 19, 2025

Cerebral palsy Disability Snapshot

Intellectual disabilityBlindness and low visionand 3 more...

Personal care supportWheelchairsand 2 more...

First released November 18, 2024

Change plan duration

NDIS-funded transport

First released May 20, 2025

Change the draft budget

First released May 20, 2025

Change the draft budget

First released October 30, 2025

Changes to your plan - Program Guide

First released February 19, 2025

Changing your plan

First released October 30, 2025

Changing your plan

First released October 30, 2025

Check a person’s preferred contact method

Preferred communication methodsAccessible communicationStaff guidance and training

First released July 3, 2024

Check access request is complete

Check eligibility - EI - Developmental delay

First released December 18, 2024

Check eligibility - EI - hearing loss 0-

First released June 5, 2025

Check eligibility - EI - hearing loss 0-25 years of age

First released December 18, 2024

Check eligibility - EI - Impairment is likely permanent

First released April 10, 2025

Check eligibility - EI - Likely to improve or reduce deterioration of functional capacity or strengthen informal supports

First released April 10, 2025

Check eligibility - EI - Supports will

First released June 5, 2025

Check eligibility - List A condition

First released December 18, 2024

Check eligibility - List B condition

First released December 18, 2024

Check eligibility - List D condition

First released December 18, 2024

Check eligibility – age and residence

First released June 5, 2025

Check eligibility – age and residence requirements

First released February 19, 2025

Check eligibility – age and residence requirements

Acquired brain injuryParkinson's disease

First released February 19, 2025

Check eligibility – EI – developmental delay

Check eligibility – List D condition

First released February 19, 2025

Check eligibility – Terminal illness

Community nursing

First released February 19, 2025

Check eligibility – Terminal illness

Acquired brain injuryParkinson's disease

Community nursing

First released December 18, 2024

Check eligibility — DIS — likely permanence

First released September 4, 2025

Check eligibility — DIS — significant functional impact

First released September 4, 2025

Check eligibility — DIS — social and economic impact

First released September 4, 2025

Check eligibility — EI — Impairment is likely permanent

First released September 4, 2025

Check eligibility — EI — likely to improve or reduce deterioration of functional capacity or strengthen informal supports

First released September 4, 2025

Check eligibility — EI — likely to reduce future support needs

First released September 4, 2025

Check evidence for a decision — developmental delay

Access decisionsDisability requirementsEarly intervention requirementsAccess evidenceReasonable and necessary supportsCapacity-building supports

Multiple sclerosisMotor neurone diseaseMuscular dystrophy

Version 2.0 · Published July 7, 2023

First released June 26, 2024

Check for compensation when

First released June 5, 2025

Check for Degenerative Disabilities

First released June 5, 2025

Check the specialist disability accommodation (SDA) enrolled dwelling details

First released May 20, 2025

Check treating professional details

First released February 19, 2025

Check treating professional details

First released December 18, 2024

Check-ins Program Guide Transition V2.2

Occupational therapyMeal preparation supportLife skills development

First released February 19, 2025

Chief Counsel Division - Standard Operating Procedure: Resolved by Hearing

First released June 23, 2025

Chief Counsel Division: Dispute Resolution Improvement Strategy 2022–2025 – Work Programme

CHIEF EXECUTIVE BRIEF

Chief Executive Officer

AutismSpeech, language and communication needs

First released June 30, 2025

Child-centered play therapy for children with Autism Spectrum Disorder

AutismSpeech, language and communication needs

First released May 19, 2025

Child-centered play therapy for children with Autism Spectrum Disorder

First released September 25, 2026

Childhood Dementia Disability Snapshot

Global developmental delaySchizophrenia spectrum disordersand 2 more...

Children who are deaf or hard of hearing [Website landing page]

Chronic non-cancer pain, Complex regional pain syndrome

PhysiotherapyHydrotherapyand 5 more...

First released December 2, 2024

Comcover risk management benchmarking survey 2015

First released September 28, 2021

Comcover Update - January 2015

First released September 28, 2021

Communications and Engagement Plan - Standard

First released December 2, 2025

Community and mainstream transport options

Reasonable and necessary supportsStaff guidance and training

WheelchairsWalking aidsand 3 more...

First released August 12, 2024

Comparable government and funding schemes

First released July 10, 2025

Compensation Reduction Amount (CRA) — Nil CRA

First released March 19, 2025

Compiled data response detailing SDA pipeline variable definitions

Compiled data response for Section 17 access and plan change requests

Compiled data response showing the number of voluntary exits by financial year

Compiled data response: NDIS Registered Providers List

AutismSchizophrenia spectrum disordersand 9 more...

PhysiotherapyOccupational therapyand 25 more...

Compiled data: National Contact Centre (NCC) staffing numbers, classifications, and salary ranges (FOI 25/26-3236)

Compiled data: Plan funding reductions by cohort (FOI 25/26-2113)

compiled_data_response: Freedom of information release cover/boilerplate pages

compiled_data_response: Freedom of information release intermediate pages

compiled_data_response: Freedom of information release single blank page

Complaint Call Handling Techniques

First released July 2, 2025

Complaint Handling and Reportable Incidents Arrangements Operational Protocol

ComplaintsRisk, compliance and integrity

WheelchairsSupport coordinationand 2 more...

Version V2.1 · Published June 23, 2023

First released December 16, 2024

Complaints Quality Framework and Checklist

First released March 18, 2025

Complaints Resolution and Oversight Template Guide

First released March 18, 2025

Complaints Resolution and Oversights Template Guide

First released March 18, 2025

Complete a plan reassessment (full)

Plan reassessmentPlanning meetingsParticipant goals and statementsAccessible communicationStaff guidance and trainingDelegations and decision authority

First released July 9, 2024

Complete a plan reassessment (full)

Complete eligibility reassessment leaving case

First released May 2, 2025

Complete pre-assessment for an

First released June 5, 2025

Complete the Form – Evidence of developmental delay (EODD)

First released October 29, 2025

Complete the Guided Planning Questions

Reasonable and necessary supportsCapacity-building supportsSupport coordinationPlanning meetingsParticipant goals and statements

Occupational therapySpeech pathologyand 2 more...

Version V3.0

First released February 7, 2024

Complete the planning conversation tool

Planning meetingsParticipant goals and statementsReasonable and necessary supportsCapacity-building supportsSupport coordination

Supported independent livingSpecialist disability accommodationand 4 more...

Version V4.0

First released June 26, 2024

Complete the Short Form Outcomes Framework (SFOF)

Access decisionsDisability requirementsEarly intervention requirementsParticipant goals and statementsReasonable and necessary supportsRecords, data and information systems

Version V2.0

First released February 7, 2024

Complete the Update the Outcomes Questionnaire task

Participant goals and statementsReasonable and necessary supportsRecords, data and information systemsDelegations and decision authorityAccess evidenceInternal review

Version V1.0

First released February 7, 2024

Complete the Update the Severity Tools task

First released February 19, 2025

Complete Update the Family Questionnaire task

Records, data and information systemsDelegations and decision authorityInternal review

Version V1.0

First released February 7, 2024

Complex Support Needs Branch (CSN) Monitoring Work Instructions

Occupational therapySpeech pathologySupport coordination

First released July 8, 2026

Complex Support Needs Branch Monitoring Framework

Home modificationsVehicle modificationsand 2 more...

First released July 8, 2026

Conduct the plan meeting - Discuss the proposed budget

Specialist disability accommodationSupport coordinationPlan management

First released October 30, 2025

Conduct the plan meeting - Discuss the proposed budget

Conduct the plan meeting - Finalise the plan meeting

First released October 30, 2025

Conflict of Interest - Disclosure Form

First released July 6, 2021

Conflict of Interest Disclosure

Access decisionsProcedural fairness and reasons

Version V0.1

First released May 16, 2025

Conflict of Interest Fact Sheet

Staff guidance and trainingDelegations and decision authorityRisk, compliance and integrityProcedural fairness and reasonsPrivacy and information access

First released July 6, 2021

Conflicts of Interest Policy - Internal

Delegations and decision authorityRisk, compliance and integrityPrivacy and information accessStaff guidance and trainingProcedural fairness and reasons

First released July 6, 2021

conn(=)

First released August 31, 2026

Consent to act on applicant behalf

Global developmental delayHearing loss and deafnessMotor neurone disease

First released June 5, 2025

Consent to use Centrelink

First released June 5, 2025

Contact attempts and unable to contact in a plan change case

Contact attempts and unable to contact in an eligibility reassessment case

First released May 2, 2025

Contact the participant if eligibility changes at the Eligibility Check stage of an eligibility reassessment

First released May 2, 2025

Contact the participant to explain the outcome of their eligibility reassessment

First released May 2, 2025

Contact to advise outcome of access

First released June 5, 2025

Contact to advise outcome of access decision

Global developmental delaySpinal cord injury

First released March 28, 2025

Contact to request further information for access decision

First released March 28, 2025

Contract for the Provision of Local Area Coordination and Early Childhood (EC) Partner Services in Central Highlands

Acquired brain injuryCerebral palsyMuscular dystrophy

Contracture management for spinal muscular atrophy

Hearing loss and deafnessBlindness and low vision

Contributing to a Psychologically Safe Team Culture | Well+ Webinar 2026

Conversation Style Guide

First released September 10, 2026

Copilot for Microsoft 365 trial Factsheet

First released July 4, 2025

Corruption & Collusion

Risk, compliance and integrityStaff guidance and trainingProcedural fairness and reasonsPrivacy and information accessRecords, data and information systems

First released September 28, 2021

Corticobasal syndrome

Parkinson's disease

COVID 19 - Payment to Family Members to Maintain Funded Core Supports — Time-limited Response

Reasonable and necessary supportsTherapy supportsCapacity-building supportsNominees, families and carersStaff guidance and trainingPrivacy and information access

Personal care supportSupported independent livingand 4 more...

First released July 9, 2024

COVID 19 - Payment to Family Members to Maintain Funded Core Supports — Time-limited Response

Reasonable and necessary supportsPlan budgets and managementNominees, families and carersStaff guidance and trainingTherapy supportsCapacity-building supports

Personal care supportSupported independent livingand 4 more...

First released July 9, 2024

COVID 19 - Payment to Family Members to Maintain Funded Core Supports — Time-limited Response

Reasonable and necessary supportsNominees, families and carersSupport coordinationAccessible communicationStaff guidance and training

Personal care supportSupported independent livingand 4 more...

First released July 9, 2024

CPAP funding, management and use

Depressive disorders

First released May 19, 2025

CPAP funding, management and use

Depressive disorders

First released June 4, 2025

Create a CEO-initiated plan change request

Specialist disability accommodationPlan management

Create a new personal and environmental circumstances case

Tribunal and court proceedingsRecords, data and information systemsDelegations and decision authorityStaff guidance and training

Specialist disability accommodationPlan management

Version V1.0

First released June 26, 2024

Create a participant plan change request

Create a plan variation (s47A) request

Specialist disability accommodationHome modificationsand 3 more...

First released May 20, 2025

Create an appointment using the booking tool

First released October 30, 2025

Create an enquiry case

First released March 28, 2025

Create an internal review (s100) case

First released July 8, 2026

Create and complete a participant risk assessment case

Positive behaviour supportCommunity access supportand 5 more...

First released September 5, 2025

Create and submit a home and living application

First released May 20, 2025

Create update or end-date an alert

Supported independent livingSpecialist disability accommodationPeer support

First released July 2, 2025

Creating your plan

Global developmental delayMultiple sclerosisMuscular dystrophy

Occupational therapyPositive behaviour supportand 12 more...

First released December 22, 2025

Creating your plan

Occupational therapyCommunity access supportand 7 more...

First released March 19, 2025

Creating your plan

Occupational therapyPositive behaviour supportand 12 more...

Creating Your Plan

Occupational therapySpecialist disability accommodationand 7 more...

First released March 19, 2025

Creating your plan

Occupational therapySpecialist disability accommodationand 6 more...

First released April 29, 2025

Criteria for reasonable and necessary supports

First released July 18, 2025

Data – Participant Critical Incident Data

Data on access requests and participant numbers for CFS/ME

First released August 13, 2026

Data on active participants with a primary disability of ADHD by age and access scheme type

Access decisionsPlan budgets and management

Attention deficit hyperactivity disorder

First released August 13, 2026

Data on participants with Autism Spectrum Disorder and funding for various health and support services

Plan budgets and managementTherapy supportsCapacity-building supports

PhysiotherapyExercise physiologyand 6 more...

First released August 13, 2026

Data on participants with Autism Spectrum Disorder and SIL funding

Home and livingDisability requirementsRecords, data and information systems

First released August 13, 2026

Data on participants with Hypermobility, Ehlers Danlos Syndrome, POTS, and Fibromyalgia

Plan budgets and management

First released August 13, 2026

Data Regarding Children and Parents on Scheme

First released April 11, 2025

Data regarding use of AUSLAN and interpreting service per financial years (19/20-25/26)

DAY 1 AGENDA INDEPENDENT ADVISORY COUNCIL TO THE NDIS Meeting 1 of 2020

Planning meetingsEarly intervention requirements

Published March 17, 2020

First released February 13, 2025

DCEO Participant Experience Delivery Position Description

First released June 30, 2025

Intellectual disabilityHearing loss and deafnessand 2 more...

Speech pathologyAudiologyand 4 more...

Deafness and Hearing Impairment Snapshot

Intellectual disabilityHearing loss and deafnessand 2 more...

Speech pathologyAudiologyand 4 more...

First released February 19, 2025

Decide whether to vary the participant’s Notice

First released June 5, 2025

DECISION MADE: FOI 22/23-XXXX (Name) – DUE: XXXX

First released February 8, 2025

DECISION MADE: FOI 22/23-XXXX (Name) – DUE: XXXX

First released February 20, 2025

Decision to decline an extension of time under s 15AC of the Freedom of Information Act 1982

First released February 8, 2024

Decision-Making Authority for Case Managers

First released May 12, 2026

Deed of Variation

Deed of Variation

Definition of "mild autism"

Attention deficit hyperactivity disorderObsessive compulsive disorder

First released October 15, 2025

Definitions:

First released October 14, 2024

Delayed Sleep Phase Disorder

First released January 8, 2025

DELEGATE REVIEW COMPLETE – FOR RELEASE: PIA 22/23-XXXX (Name)

First released February 20, 2025

DELEGATE REVIEW: PIA 22/23-XXXX (NAME) - Due:

First released November 5, 2025

Determining Substantial Reduction in Functional Capacity (SRFC)

First released October 29, 2025

Develop a social and community participation budget for participants in a shared living arrangement

Community access supportSupported independent living

First released May 20, 2025

Direct and group supports in schools

Disability Care and Support, Report no. 54, Volume 2

PhysiotherapyOccupational therapyand 23 more...

First released August 13, 2026

Disability Care and Support, Report no. 54, Volume 2 References

First released August 13, 2026

Disability list and codes

Disability requirementsAccess evidenceTherapy supportsAssistive technologyStaff guidance and trainingRecords, data and information systems

AutismIntellectual disabilityand 17 more...

First released July 9, 2024

Disability Related Health Supports

Speech pathologyPodiatry

First released March 24, 2025

Disability Representative and Carers Organisation (DRCO) Forum summary

Music therapySupported independent livingVehicle modifications

First released December 18, 2025

Disability-related health supports

First released September 5, 2025

Disability-related health supports

First released February 28, 2024

Disclosure log - FOI 23.24-1228

Respite careShort term accommodation

First released December 5, 2024

DISCLOSURE LOG - FOI 24/25-0250 - DOCUMENTS

First released December 17, 2024

Disclosure Log - FOI 24/25-0458

First released September 12, 2025

Disclosure log audit

First released April 29, 2025

Disclosure log table

First released October 31, 2025

Discuss a participant plan change request

Specialist disability accommodationSupport coordinationLocal area coordination

First released October 30, 2025

Discuss funded supports

First released September 10, 2025

Discuss service agreements

First released September 12, 2025

Dispute Resolution Improvement Strategy (DRIS) 2022-2025 Performance Dashboard as at 30 June 2025

DISPUTE RESOLUTION IMPROVEMENT STRATEGY 2022 - 2025 Progress Report

Dispute Resolution Improvement Strategy 2022-2025 Performance Dashboard

Dispute Resolution Improvement Strategy 2022-2025 Performance Dashboard as at 30 April 2025

DISPUTE RESOLUTION IMPROVEMENT STRATEGY 2022-2025 Performance Dashboard as at 30 September 2024

DISPUTE RESOLUTION IMPROVEMENT STRATEGY 2022-2025 Performance Dashboard as at 31 December 2024

Dispute Resolution Improvement Strategy 2022-2025 Performance Dashboard as at 31 January 2024

Dispute Resolution Improvement Strategy 2022-2025 Performance Dashboard as at 31 July 2024

Dispute Resolution Improvement Strategy 2022-2025 Progress Report

Dispute Resolution Improvement Strategy Performance Dashboard

Dispute Resolution Improvement Strategy Performance Dashboard as at 30 November 2024

Dispute Resolution Improvement Strategy Performance Dashboard as at 31 May 2025

Dispute Resolution Improvement Strategy Working Group - Terms of Reference

Dissociative Identity Disorder and Assistance Animals

AutismSchizophrenia spectrum disordersand 5 more...

Art therapyCognitive behavioural therapyand 3 more...

Diverse groups and people living with disability

First released July 10, 2025

Diversity and Inclusion

First released July 10, 2025

DM ASSESSMENT - FOI 22/23-XXXX (Name)

First released February 20, 2025

Documents referenced in evidence summary – FOI 24.25-0854

Art therapyMusic therapy

First released April 4, 2025

Documents referred to in Technical Advisory Advice Form 2018 7867

Post-traumatic stress disorderEpilepsyAmputation or limb difference

First released January 6, 2025

Dorsal Root Ganglion Stimulation for Complex Regional Pain Syndrome

First released January 22, 2026

Down syndrome Disability Snapshot

Occupational therapySpeech pathologyand 6 more...

First released December 18, 2024

Down syndrome Disability Snapshot

Down syndrome Disability Snapshot

First released February 19, 2025

Down syndrome Disability Snapshot

Global developmental delayHearing loss and deafness

First released November 18, 2024

Early childhood – Provider report form

First released October 29, 2025

Early childhood approach

AudiologyCounselling

First released October 29, 2025

Early childhood approach

PhysiotherapyLocal area coordinationPeer support

First released June 5, 2026

Early Childhood Early Intervention Operating Model

Early intervention requirementsPlanning meetings

Eating out habits of Australians

Reasonable and necessary supportsStaff guidance and training

Published August 23, 2022

First released March 14, 2025

EC - PEC - Capacity Building - How to complete early childhood supports questions

Speech pathologyWheelchairsand 2 more...

First released October 29, 2025

EC - PEC - NDIS Pathway Hearing Stream

Personal care supportHearing aids

First released October 29, 2025

EC Early childhood intervention

Global developmental delayHearing loss and deafnessBlindness and low vision

Home modificationsKey worker supportSupport coordination

First released August 28, 2026

EC Early childhood intervention

Global developmental delayHearing loss and deafnessBlindness and low vision

Home modificationsKey worker supportSupport coordination

First released August 28, 2026

EC Early childhood intervention

Personal care supportKey worker support

First released September 8, 2026

EC Early childhood intervention

Personal care supportKey worker support

First released August 31, 2026

EC Early childhood intervention supports overview

Global developmental delayHearing loss and deafnessBlindness and low vision

Home modificationsKey worker supportSupport coordination

EC Early intervention supports for

Global developmental delayHearing loss and deafnessBlindness and low vision

Key worker supportSupport coordination

First released August 28, 2026

EC Early intervention supports for

Global developmental delayHearing loss and deafnessBlindness and low vision

Key worker supportSupport coordination

First released August 28, 2026

EC Early intervention supports for early childhood guide (EC Guide)

Global developmental delayHearing loss and deafnessBlindness and low vision

Key worker support

First released October 29, 2025

EC Early intervention supports for early childhood overview

Key worker supportSupport coordination

First released October 29, 2025

First released August 28, 2026

EC PEC - Capacity building - Regulated restrictive practices

First released August 28, 2026

EC PEC - Carers - Sustaining

Personal care supportMeal preparation supportCommunity access support

Orthotics and prosthetics

First released August 28, 2026

EC Recording support justifications

First released August 28, 2026

EC Recording support justifications

Orthotics and prosthetics

First released August 28, 2026

EC: Guide - Supporting children younger than 7 who are deaf or hard of hearing (including under the priority hearing stream)

AudiologyCommunity access support

First released October 29, 2025

EC: PEC - Capacity Building - Early childhood supports overview

Capacity-building supportsEarly intervention requirementsReasonable and necessary supportsPlan budgets and managementStaff guidance and training

Dietetics and nutrition support

Version 1

First released September 26, 2024

EC: PEC - Capacity Building - Health and Wellbeing

First released October 29, 2025

EC: PEC - Capacity Building - Regulated restrictive practices

Occupational therapyPositive behaviour supportKey worker support

First released October 29, 2025

EC: PEC - Carers - Sustaining

Personal care supportMeal preparation supportand 2 more...

First released August 28, 2026

EC: PEC - Carers - Sustaining informal supports

Personal care supportMeal preparation supportand 2 more...

First released October 29, 2025

EC: PEC - Core - Equipment and Consumables

Dietetics and nutrition supportWheelchairsand 2 more...

First released October 29, 2025

EC: PEC - Daily Supports

First released October 29, 2025

EC24-000130 Quarterly OAIC report 2024-2025 Qtr2

First released February 25, 2025

Effective management of auditory differences in people with autism

Occupational therapyAudiologyand 6 more...

Effective management of auditory differences in people with autism

Occupational therapyAudiologyand 6 more...

First released June 12, 2025

Ehlers Danlos Syndrome

PhysiotherapyOrthotics and prosthetics

First released March 19, 2025

EL1 First Nations Liaison Position Description

Eligibility Reassessment Participant Workbook

Access decisionsDisability requirementsPlan reassessment

AutismEating disorders

Occupational therapyPsychologyCounselling

First released August 13, 2026

Eligibility reassessments

Global developmental delayHearing loss and deafness

First released June 5, 2026

Email Process Knowledge Article

Short term accommodationSupport coordination

First released July 2, 2025

Employment related line items - Direct Payments to Providers in Financial Year 2024-25

PhysiotherapySpeech pathologyand 6 more...

First released November 25, 2025

Employment related line items - Indirect Payments to Providers in Financial Year 2024-25

First released November 25, 2025

Entry level sports PWC

First released June 4, 2025

Escalate an extreme or high risk participant critical incident

First released July 2, 2025

Escalate application integrity issue

First released June 5, 2025

Escalating a request for an internal review (s100)

Internal reviewProcedural fairness and reasonsStaff guidance and trainingRisk, compliance and integrity

Version 6.0

First released July 8, 2026

Escalating a request for internal review (s100)

Evaluation of CANS, ABAS-3 and LSP-16 outcome measures

Plan reassessmentReasonable and necessary supportsStaff guidance and training

AutismAttention deficit hyperactivity disorderand 7 more...

AutismAttention deficit hyperactivity disorderand 7 more...

Published January 23, 2024

First released August 12, 2024

Evaluation of CANS, ABAS-3 and LSP-16 outcome measures

Evidence Guide - overview

First released September 4, 2025

Evidence Summary: Art and music therapy

Art therapyMusic therapyand 2 more...

First released April 4, 2025

EXECUTIVE BRIEF - MICROSOFT COPILOT RISK ASSESSMENT

First released July 4, 2025

Expert advice to support evaluation of the component one technical requirements

Expert reports: Chronic Regional Pain Syndrome (CRPS), Chronic Fatigue Syndrome (CFS), Fibromyalgia, Functional Neurological Disorder (FND) aka Conversion Disorder

Schizophrenia spectrum disordersDepressive disordersand 5 more...

PhysiotherapyOccupational therapyand 7 more...

First released December 2, 2024

Explain a plan change decision

First released October 30, 2025

Explain a plan change decision

Explain the purpose and outcomes of a check-in

External Referral Points for Enquiries QRG

AutismIntellectual disabilityCerebral palsy

First released July 2, 2025

Facilitated Communication

Speech pathologyDance movement therapyAugmentative and alternative communication devices

First released March 12, 2025

Fact Sheet - Free Text ‘reason for our decision’

Procedural fairness and reasonsAccess decisions

Version V2.0

First released September 27, 2023

Factsheet - Evidence of developmental delay (for children younger than 6)

PhysiotherapyOccupational therapySpeech pathology

First released October 29, 2025

Family Questions for child participants aged 0-15

First released April 8, 2025

Feedback in relation to the 2015 Comcover Risk Management Survey

First released September 28, 2021

Fetal Alcohol Spectrum Disorder Disability Snapshot

Global developmental delayFetal alcohol spectrum disorder

Occupational therapySpeech pathology

Finalise a revocation after an eligibility reassessment

First released May 2, 2025

Finalise and approve a budget update

Specialist disability accommodationSupport coordination

Finalise and approve a budget update with funding periods

Specialist disability accommodationSupport coordination

Finalise eligibility reassessment decision

First released February 19, 2025

Finalise Participant Streaming task

Intellectual disabilityAcquired brain injuryand 2 more...

First released October 17, 2024

Finalise the plan before a participant leaves the NDIS

Plan reassessmentSupport coordinationAccessible communicationStaff guidance and trainingDelegations and decision authority

Vehicle modifications

First released September 2, 2024

Financial Benchmarking Survey update

Financial Data Analysis

AutismSchizophrenia spectrum disordersHearing loss and deafness

PhysiotherapyPodiatryand 6 more...

First released November 25, 2025

FOI 15/16-027 – Internal Review (IR) decision data

Internal reviewAccess decisionsRecords, data and information systemsPrivacy and information access

FOI 16/17-010 Information relating to FOI - Provider Payment Delays and System Statistics

Records, data and information systemsComplaintsPlan budgets and management

FOI 20/21-797 — Information related to Modified Monash Model

Access decisionsDisability requirementsParticipant goals and statementsPlanning meetingsStaff guidance and trainingPrivacy and information access

First released July 27, 2021

FOI 21/22-0046: Number of FOI requests refused by the NDIA between 1 January 2021 and 14 July 2021

Privacy and information accessInternal reviewProcedural fairness and reasons

First released August 18, 2021

FOI 21/22-0047: Number of times the phrase “your request in its current form would substantially and unreasonably divert the resources of the NDIA from its other operations due to its size” was used in a practical refusal decision between 1 January 2021 and 14 July 2021

First released August 31, 2021

FOI 21/22-0127: The qualifications of staff working in the Research and Evaluation Branch

Staff guidance and trainingRisk, compliance and integrityDelegations and decision authority

First released September 2, 2021

FOI 21/22-0863 — Legal and specialist services, used by the Procurement, Legal Services, and HR branches of the NDIA

Staff guidance and trainingDelegations and decision authorityRecords, data and information systemsPrivacy and information access

First released April 22, 2022

FOI 21/22-1015 – Participant Planning Questions

Planning meetingsParticipant goals and statementsReasonable and necessary supportsPlan budgets and managementStaff guidance and training

First released March 30, 2022

FOI 21/22-1376 - Spring4Shell Cybersecurity Vulnerability & Risk

Risk, compliance and integrityRecords, data and information systemsStaff guidance and training

First released May 6, 2022

FOI 22/23-0311 - Law Firms Engaged by NDIS for Legal Services (Past and Present)

First released November 7, 2022

FOI 22/23-0830 (Florence)

First released August 5, 2023

FOI 22/23-XXXX – Communication – 'Subject Matter’

First released February 20, 2025

FOI 22/23-XXXX – Your request for information - Notification of Decision [Part 1 of X]

First released February 8, 2025

FOI 22/23-XXXX – Your request for information - Notification of Decision [Part 1 of X]

First released February 20, 2025

FOI 22/23-XXXX – Your request for information – Extension of time

First released February 8, 2025

FOI 22/23-XXXX – Your request for information – Extension of time

First released February 20, 2025

FOI 22/23-XXXX – Your request for information – Revised scope

Music therapySensory equipmentand 2 more...

First released February 8, 2025

FOI 22/23-XXXX – Your request for information – Revised scope

First released February 20, 2025

FOI 23/24- 1400

AutismEpilepsy

First released October 17, 2024

FOI 23/24-0117 – Planner and TAB advisor qualifications and role guidelines

First released October 16, 2023

FOI 23/24-0251 — Active NDIA matters at AAT and current total costs incurred by NDIA at AAT for cases pertaining to participants under the ages of 6 and 12

First released October 16, 2023

FOI 23/24-1370

Post-traumatic stress disorder

Supported employment

First released December 16, 2024

FOI 24/25-0011 — Responsive Document

First released August 28, 2024

FOI 24/25-0335 — Freedom of Information Statistics

First released October 24, 2024

FOI 24/25-0424 - DISCLOSURE LOG

First released December 5, 2025

FOI 24/25-0746 Disclosure Log

First released September 8, 2025

FOI 24/25-1795

Home and livingPlan budgets and management

First released December 18, 2025

FOI 24/25-1895 - DISCLOSURE LOG

Personal care supportHoists and transfer equipment

First released September 4, 2025

FOI 25/26-0602 - DISCLOSURE LOG

First released January 21, 2026

FOI 25/26-0955

First released January 7, 2026

FOI 25/26-1784 Scheme Reform Engagement Report

Intellectual disabilityAcquired brain injury

FOI 25/26-2015 Continence and Catheter Support Line Items Summary

FOI 25/26-3237

FOI on internal review of decisions

First released April 24, 2025

FOR ACTION: SEARCH CONSULT — Due 12pm DD Month YYYY - FOI 22/23-XXXX (name) — Request for FO! Document Searches and Advice

First released February 20, 2025

FOR DECISION: FOI 22/23-XXXX (Name) DUE: XX MONTH 2023

Plan budgets and managementStaff guidance and training

First released February 8, 2025

FOR DECISION: FOI 22/23-XXXX (Name) DUE: XX MONTH 2023

First released February 20, 2025

For Information and Cascade: Introduction to Funding Periods

Published April 30, 2025

First released December 18, 2025

For information: Funding component amounts and funding periods (s33)

Plan budgets and managementStaff guidance and training

Published May 9, 2025

First released December 18, 2025

For SDA handover discussion — Sahil to Antonia (Friday, 2 March 2018 2:02 PM)

Home and livingPlan budgets and management

Supported independent livingSpecialist disability accommodationand 2 more...

Fraud and Risk Management

Risk, compliance and integrityStaff guidance and trainingDelegations and decision authorityRecords, data and information systems

First released September 28, 2021

Fraud and Risk Management

Risk, compliance and integrityStaff guidance and trainingDelegations and decision authorityRecords, data and information systemsPrivacy and information access

First released September 28, 2021

Fraud and Risk Management

Risk, compliance and integrityStaff guidance and training

First released September 28, 2021

Fraud and Risk Management Barwon Trial Site

Risk, compliance and integrityStaff guidance and trainingDelegations and decision authority

First released September 28, 2021

Freedom of Information request - Acknowledgement

First released April 21, 2021

Freedom of Information request - Request consultation process

First released February 20, 2025

Freedom of Information request — Notice of Decision

First released February 20, 2025

Freedom of Information request — Notification of Decision

Privacy and information accessProcedural fairness and reasons

Published May 13, 2024

First released February 8, 2025

Freedom of Information request — Notification of Decision

Privacy and information accessRecords, data and information systems

Published May 13, 2024

First released February 8, 2025

Freedom of Information request — Notification of Decision

First released February 20, 2025

Freedom of Information request — Notification of Decision

First released February 20, 2025

Freedom of Information request — Notification of Decision

Access decisionsProcedural fairness and reasonsPrivacy and information accessInternal reviewStaff guidance and training

Published November 14, 2024

First released November 14, 2024

Freedom of Information request — Notification of Third Party Consultation

Published May 13, 2024

First released February 8, 2025

Freedom of Information request — Notification of Third Party Consultation

First released February 20, 2025

Freedom of Information request — Request consultation process

First released February 18, 2025

Freedom of Information Request: Acknowledgement

Published May 13, 2024

First released February 8, 2025

Freedom of Information Request: Acknowledgement

First released February 20, 2025

Frequency and value of Claims for 09_008_0116_6_3 Therapy - Innovative Community

First released September 8, 2025

Frequently asked questions about legislation

Speech pathologyArt therapyand 8 more...

First released July 24, 2025

Frequently asked questions about legislation

First released July 24, 2025

Frequently asked questions about legislation

Occupational therapySpeech pathologyand 16 more...

First released June 11, 2025

Frequently asked questions about legislation

Art therapyMusic therapyPlan management

First released July 24, 2025

Frontline Essentials: Changes to your plan

First released February 19, 2025

Frontline Essentials: Check-ins

AutismIntellectual disabilityGlobal developmental delay

Occupational therapyLife skills developmentPeer support

First released March 19, 2025

Frontline Essentials: Check-ins

Occupational therapyLife skills development

First released February 19, 2025

Frontline Essentials: Making Connections, Applying and Access

Intellectual disabilityGlobal developmental delayand 4 more...

Acquired brain injuryEpilepsySpinal cord injury

First released February 19, 2025

Frontline Reforms Notice

First released October 29, 2025

Frontline Reforms Notice for 30 April 2025

First released November 5, 2025

Functional electrical stimulation after spinal cord injury

First released October 4, 2024

Functional neurological disorder

Schizophrenia spectrum disordersMultiple sclerosisEpilepsy

Multiple sclerosisEpilepsy

First released June 20, 2025

Functional neurological seizure disorder

First released July 9, 2024

Funding Amounts for Assistance Animals

Access decisionsReasonable and necessary supportsAssistive technologyPlan budgets and managementParticipant goals and statementsTherapy supports

AutismIntellectual disabilityBlindness and low vision

First released May 13, 2021

Funding amounts, components, periods (s33)

Supported independent livingWheelchairsand 4 more...

First released July 24, 2025

Funding Periods

Specialist disability accommodationMedium term accommodationand 4 more...

First released November 5, 2025

Funding periods — what they are and how they work

Plan budgets and managementReasonable and necessary supports

First released December 18, 2025

Funding periods in NDIS plans

Plan budgets and managementNominees, families and carersAccessible communication

Positive behaviour supportWheelchairsand 3 more...

Version 3.0 · Published June 20, 2025

First released December 18, 2025

Funding periods in NDIS plans

Plan budgets and managementNominees, families and carers

WheelchairsSupport coordinationand 2 more...

Published July 1, 2025

First released December 18, 2025

Funding Repairs, Maintenance of Tablets Considered R&N Before 3rd Oct 2024

AutismHearing loss and deafnessEpilepsy

PhysiotherapyDietetics and nutrition supportand 4 more...

First released October 29, 2025

FW: Articles as requested [SEC=OFFICIAL] — Clark, Deb to s47F - personal privacy s47F - personal privacy (Wednesday, 10 March 2021 8:06:38 AM)

Staff guidance and trainingRecords, data and information systems

Published March 10, 2021

First released March 12, 2025

FW: Cleared: RES 335 Reducing Applied Behaviour Analysis over time - January 8 2024

Applied behaviour analysis

First released May 9, 2025

FW: Facilitated Communication Papers [SEC=OFFICIAL] — Meryl to Sues, Jane; MUELLER, Karyn (Wednesday, 18 November 2020 12:55:55 PM)

Staff guidance and trainingRecords, data and information systems

Published November 18, 2020

First released March 12, 2025

FW: For endorsement: AAT CM guides [SEC=OFFICIAL]

First released July 31, 2024

Fw: For review/approval - Updated Section 33 Policy following 13 May Policy Committee Meeting — s22(1)(a)(ii)-irrelevant material to s22(1)(a)(ii)-irrelevant material (16 May 2025 08:23:35)

Specialist disability accommodationMedium term accommodationand 5 more...

First released October 29, 2025

Fw: For review/approval - Updated Section 33 Policy following 13 May Policy Committee Meeting — Shilpa to meaner Sally (16 May 2025 08:23:35)

First released November 5, 2025

FW: NDIA response re ART issues and Mr Finley Coll — s22(1)(a)(ii) - irre Ben on behalf of media to robinson.natasha@s47F - personal privacy (Tuesday, 18 March 2025 2:34 PM)

First released June 20, 2025

FW: Plan settings and ppt preference — [Redacted Sender] to Jarrad (14 April 2025 09:23:38)

First released November 5, 2025

FW: SMH/Age enquiry on developmental delay and autism data - supplementary questions [SEC=OFFICIAL] — s47E(d) - certain operations of to media (Friday, 22 August 2025 5:01:59 PM)

First released April 28, 2026

FW: Would We Fund It? CEO Endorsed (tranche 1) [SEC=OFFICIAL] — s47F - personal privacy to s47F - personal privacy (Friday, 26 February 2021 9:17:00 AM)

Reasonable and necessary supportsDisability requirementsAccess decisions

Occupational therapyExercise physiologyand 6 more...

First released June 26, 2024

FYI - follow-up questions from SMH/Age on children 0-8 Scheme costs [SEC=OFFICIAL] — s47F - persona Shaun on behalf of media to s47F - personal , Lucy; s47F - personal privacy , Leonidas; media; s47F - perso , Shaun; s47F - personal , Enya; s47F - personal priv Keely; s47F - person Isabella; s47F - pers, Lucy (Friday, 22 August 2025 2:58:17 PM)

First released April 28, 2026

FYI - follow-up questions from SMH/Age on children 0-8 Scheme costs [SEC=OFFICIAL] — s47F - persona Shaun on behalf of media to s47F - personal , Lucy; s47F - personal privacy , Leonidas; media; s47F - perso , Shaun; s47F - personal p , Enya; s47F - personal p , Keely; s47F - perso, Isabella; s47F - pers, Lucy (Friday, 22 August 2025 2:58:20 PM)

Plan budgets and managementStaff guidance and training

First released April 28, 2026

G-AAD-Partner Self Service Centre

System user guide

First released December 18, 2025

Global Developmental Delay Disability Snapshot

Family therapyCounselling

Glossary of key terms used in the palliative care system

First released January 29, 2025

Governance summary document

First released December 23, 2025

Graduate Program 2016 - Written Activity Administration instructions

Staff guidance and training

AutismGlobal developmental delayCerebral palsy

Life skills development

Guidance

Staff guidance and trainingProcedural fairness and reasonsTelephone and digital contactNominees, families and carersSupport coordination

Acquired brain injury

Applied behaviour analysisPersonal care supportand 3 more...

Version 7.0

First released June 26, 2024

Guide - Conversation style guide appendix A

Occupational therapyWalking aidsLocal area coordination

First released July 2, 2025

Guide - How to support children and young people to remain in their family home

Occupational therapyPositive behaviour supportand 10 more...

First released March 19, 2025

Guide - Psychosocial disability Appendix C - Supports - Guide for decision makers

PsychologyCounsellingand 8 more...

First released December 22, 2025

Guide - Therapy supports

Orthotics and prostheticsLocal area coordination

First released August 30, 2024

Guide - Therapy supports

Orthotics and prostheticsLocal area coordination

First released April 29, 2025

Guide - Therapy supports Appendix A

Bipolar disorderEating disordersBlindness and low vision

Personal care supportSupported independent livingand 3 more...

First released September 12, 2025

Guide – Identify home and living solutions Appendix D – Types of supports

First released October 29, 2025

Guide – Psychosocial disability

Cognitive behavioural therapyPersonal care supportand 5 more...

First released September 12, 2024

Guide – Psychosocial disability Appendix A – Discharge planning

Staff guidance and trainingTherapy supportsCapacity-building supportsSupport coordinationReasonable and necessary supportsParticipant goals and statements

Support coordinationSpecialist support coordinationLocal area coordination

First released September 12, 2024

Guide – Psychosocial disability Case examples

PsychologySupport coordinationLocal area coordination

First released September 12, 2024

Guide – Safeguarding the participant’s interests – Context and background

Community access supportSupported independent livingand 2 more...

First released July 2, 2025

Guide – Transition to adulthood checklist for participants living outside the family home

First released October 29, 2025

Guide — Assisting communication

Accessible communicationPreferred communication methodsInterpreting and translationStaff guidance and training

Hearing loss and deafnessSpeech, language and communication needs

First released July 3, 2024

Guide — Assisting communication — Accessible formats

Accessible communicationInterpreting and translationTelephone and digital contactStaff guidance and trainingPlan budgets and managementAssistive technology

First released July 3, 2024

Guide — Assisting communication — Considerations when arranging interpreting services

Interpreting and translationAccessible communicationStaff guidance and trainingPreferred communication methods

First released July 3, 2024

Guide — Assisting communication — Disability- related interpreting and translation supports

Accessible communicationInterpreting and translationStaff guidance and trainingReasonable and necessary supports

Hearing loss and deafnessDeafblindness

Speech pathologyLife skills developmentand 2 more...

First released July 3, 2024

Guide — Assisting communication — Non- disability related interpreting and translation supports

Interpreting and translationAccessible communicationTelephone and digital contactStaff guidance and training

First released July 3, 2024

Guide Access PACE – Pre-decision Quality Check Guide

Guide Dogs for Vision Impaired Adolescents

Assistance dogs

First released March 19, 2025

Guide for Managers: Mental Health Support Plan

Guide to Reasonable and Necessary (R & N) decisions — Smart devices – tablets

Speech pathologyAugmentative and alternative communication devices

Guide to Restrictive Practice Processes by Australian state and territory

CounsellingPositive behaviour supportand 3 more...

First released September 9, 2025

Guideline - Reasonable and Necessary Supports

Guiding Principles – NDIA Dispute Resolution Policy

First released May 12, 2026

Guillain-Barre syndrome diagnosis in children

First released October 4, 2024

Hearing Oversight Committee meeting

Planning meetingsReasonable and necessary supportsStaff guidance and trainingDelegations and decision authority

Published November 10, 2022

First released July 31, 2024

Help for your child younger than 9

Global developmental delayHearing loss and deafness

First released October 29, 2025

Home > Service Delivery > Operations and Support > Technical Advice and Practice Improvement Branch > Requesting Advice

First released August 31, 2026

Home automation as an everyday living cost

Reasonable and necessary supportsAssistive technologyRisk, compliance and integrity

AutismBlindness and low visionand 6 more...

Positive behaviour supportHome modifications

Version 1.0 · Published May 9, 2022

First released August 26, 2024

Home modifications guidance for builders and designers

First released July 18, 2025

How leaders contribute to a safe workplace — Supporting Staff with Speak Up reporting

How many complaints have been made about NDIA staff in total? 16 October 2019 to 7 March 2025

First released April 4, 2025

How to apply for the NDIS in PACE

First released February 19, 2025

HOW TO LODGE A DISCLOSURE LOG REQUEST

Staff guidance and trainingPrivacy and information accessProcedural fairness and reasonsRecords, data and information systems

First released April 29, 2025

How to manage PCI enquiries in PACE

First released July 2, 2025

Huntington’s Disease Disability Snapshot

PsychologyCounsellingSupport coordination

Huntington’s Disease Disability Snapshot

PsychologyCounsellingSupport coordination

First released February 19, 2025

I-CAN Published articles and chapters

Hearing loss and deafnessBlindness and low visionEpilepsy

I-CAN Published articles and chapters

I-CAN research – Validity and reliability

Group and centre-based activities

I-CAN research – Validity and reliability

I-CAN v6 Workshop 1

Occupational therapyAugmentative and alternative communication devices

I-CAN v6 Workshop 2

PhysiotherapyOccupational therapyand 7 more...

I-CAN v6 Workshop 3

Anxiety disorders

I-CAN v6 Workshop 3

Identify and escalate risks in a plan change request

Identify and record a change in situation during a check-in

Identify risks and vulnerabilities

Short term accommodationKey worker supportLocal area coordination

AutismIntellectual disabilityand 20 more...

Impairments Categories Guide

AutismIntellectual disabilityand 19 more...

First released June 12, 2025

Improving Performance Procedure

Include disability-related health supports or

PhysiotherapySpeech pathologyand 11 more...

First released March 13, 2024

Include disability-related health supports or

PhysiotherapySpeech pathologyand 11 more...

First released February 28, 2024

Include disability-related health supports or meal preparation supports in the participant's plan

Meal preparation supportCommunity nursing

First released April 23, 2024

Include hearing supports in a plan

AudiologyAugmentative and alternative communication devicesPlan management

First released June 26, 2024

Include Psychosocial Recovery Coach support in a plan

Planning meetingsReasonable and necessary supportsCapacity-building supports

Support coordinationSpecialist support coordinationPlan management

Version V4.0 · Published October 6, 2021

First released August 13, 2026

Include specialist disability accommodation (SDA) funding for participants with no assessed SDA amount

Supported independent livingSpecialist disability accommodation

First released May 20, 2025

Include Support Coordination in a plan

Intellectual disabilityAcquired brain injuryand 3 more...

Support coordinationSpecialist support coordinationand 2 more...

First released September 26, 2024

Include Support Coordination in a plan

Intellectual disabilityAcquired brain injuryand 3 more...

Support coordinationSpecialist support coordinationand 2 more...

First released September 26, 2024

Including Specific Types of Supports in Plans

Orthotics and prostheticsPersonal care supportand 6 more...

Including Specific Types of Supports in Plans Operational Guideline

Plan reassessmentReasonable and necessary supportsAssistive technologyHome and livingStaff guidance and training

AutismPost-traumatic stress disorderand 3 more...

First released July 9, 2024

Independent

Access decisionsPlanning meetingsPlan budgets and managementRisk, compliance and integrity

Specialist disability accommodationLocal area coordination

Published March 19, 2021

First released February 13, 2025

Independent

Access decisionsAssistive technologyHome and livingCapacity-building supports

Published April 21, 2021

First released February 13, 2025

Independent

Access decisions

Published May 18, 2021

First released February 13, 2025

Independent Advisory Council

Access decisionsAccessible communicationPlan budgets and management

First released February 13, 2025

Independent Advisory Council

Nominees, families and carersHome and livingStaff guidance and training

First released February 13, 2025

Independent Advisory Council

Nominees, families and carersHome and livingPlan reassessment

Supported independent livingEarly childhood early interventionLocal area coordination

First released February 13, 2025

Independent Advisory Council

Home and livingAccessible communicationNominees, families and carers

Short term accommodation

First released February 13, 2025

Independent Advisory Council

Plan budgets and managementAccessible communicationStaff guidance and training

First released February 13, 2025

Independent Advisory Council

Accessible communicationPlan budgets and management

First released February 13, 2025

Independent Advisory Council

First released February 13, 2025

Independent Advisory Council Meeting 2 for 2024-25

First released February 13, 2025

Independent Advisory Council Meeting 3 for 2024-25

Early intervention requirements

Published September 12, 2024

First released February 13, 2025

Independent Advisory Council Meeting 3 for 2024-25 — 11 September 2024

Independent advocacyPeer support

First released February 13, 2025

Independent Advisory Council Meeting 4 for 2024-25 — 7 November 2024

Accessible communicationNominees, families and carers

Published November 7, 2024

First released February 13, 2025

Independent Advisory Council Meeting 5 for 2023-24

Plan reassessmentStaff guidance and training

First released February 13, 2025

Independent Advisory Council Meeting 6 for 2023-24 (15 April 2024)

First released February 13, 2025

Independent Advisory Council Meeting 7 for 2023-24

First released February 13, 2025

Independent Advisory Council Meeting 7 for 2023-24 (21 May 2024)

First released February 13, 2025

First released February 13, 2025

INDEPENDENT ADVISORY COUNCIL TO THE NDIS Meeting 1 of 2020

Early intervention requirementsParticipant goals and statements

Published August 20, 2020

First released February 13, 2025

Independent Advisory Council to the NDIS Meeting 1 of 2022-23 Agenda - Wednesday 27th July 2022

First released February 13, 2025

Independent Advisory Council to the NDIS Meeting 3 of 2020 (Thursday 15 October 2020) Agenda

Access decisionsComplaints

Published October 15, 2020

Access evidencePlan reassessmentHome and living

Intellectual disabilityAcquired brain injury

Supported independent livingSpecialist disability accommodationand 3 more...

First released February 13, 2025

Independent Advisory Council to the NDIS Meeting 8 of 2022-23 Agenda (12-13 April 2023)

Plan reassessmentHome and livingAccessible communication

Supported independent livingSpecialist disability accommodation

First released February 13, 2025

Independent Advisory Council to the NDIS Meeting 9 of 2021-22 Agenda - 26 April 2022

Plan reassessmentAssistive technologyHome and livingTribunal and court proceedings

WheelchairsPlan management

Published April 26, 2022

First released February 13, 2025

Independent Advisory Council to the NDIS Meeting 9 of 2022-23 Agenda

Access decisionsHome and livingInternal reviewTherapy supports

First released February 13, 2025

Independent Advisory Council to the NDIS Meeting 10 — 22 June 2021 Agenda

Access decisionsHome and living

Specialist disability accommodationEarly childhood early intervention

Published June 22, 2021

First released February 13, 2025

Independent Pricing Review

Reasonable and necessary supportsPlan budgets and managementDelegations and decision authorityStaff guidance and trainingRisk, compliance and integrity

Cerebral palsyEpilepsy

PhysiotherapyOccupational therapyand 18 more...

First released April 17, 2020

Individualised living options

Positive behaviour supportPersonal care supportand 9 more...

First released April 17, 2025

Inflationary indexation methodology

Community access supportSpecialist disability accommodationHome modifications

Informal support for adolescent parents

First released October 14, 2024

Information about staff working in recruitment

First released June 21, 2016

information for an access decision

First released June 5, 2025

Information on Participants with ADHD and Autism

First released August 13, 2026

Information regarding staffing levels

First released August 20, 2021

Capacity-building supportsEarly intervention requirementsParticipant goals and statementsReasonable and necessary supportsStaff guidance and training

Dance movement therapyEarly childhood early intervention

First released July 8, 2026

Intensive therapy for children with Cerebral Palsy, quality of literature

Physiotherapy

First released May 19, 2025

Internal Review Access and Revocation Practice Guide

Access decisionsDisability requirementsEarly intervention requirementsReasonable and necessary supportsSupport coordinationRecords, data and information systems

Global developmental delaySchizophrenia spectrum disordersand 4 more...

PhysiotherapyOccupational therapyand 18 more...

Version 4.0

First released September 27, 2023

Internal Review Decision

Community access support

First released February 28, 2024

Internal Review Explanation of Decision (EOD) contact guidance

Internal reviewProcedural fairness and reasonsAccessible communication

AutismAttention deficit hyperactivity disorder

Occupational therapyCounsellingand 2 more...

Version V2.0 · Published November 18, 2022

First released August 13, 2026

Internal Review of a Planning Request Interaction Templates

System user guide

Support coordinationInternal reviewParticipant goals and statements

Occupational therapySupported independent livingand 5 more...

First released September 2, 2024

Interview Request Form

Internal reviewRecords, data and information systems

First released May 16, 2025

Introduction to the early childhood approach

First released December 17, 2019

Invoice: Australian Government Solicitor — Professional fees for MORRISON, Trent v NDIA AAT 2018/5420 15 May 2019

Tribunal and court proceedingsProcedural fairness and reasonsStaff guidance and training

First released December 17, 2019

IR 21/22-007: Data relating to higher qualification disciplines of staff working in the Research and Evaluation Branch

Neuropsychology

First released November 2, 2021

Irlen Syndrome

AutismAttention deficit hyperactivity disorderAcquired brain injury

Optometry and orthopticsPsychology

IRT - Access and revocation request internal note templates

IRT - Access not met letter not on record

IRT - Allocating a request for action

IRT - Checking for integrity

IRT - Communicate an outcome

IRT - Conduct a desktop review

First released August 28, 2026

IRT - Enacting a planning review decision

IRT - Enacting a planning review decision

PhysiotherapyPlan management

IRT - Explanation of a decision

IRT - Impairment categories information variation request templates

IRT - Initial call scripts

IRT - Internal review email templates

IRT - Internal review writing guide

NDIS-funded transportPlan management

IRT - Miscategorised request

IRT - Remove a non-NDIS Support

IRT - Translating, interpreting and alternate format requests

IRT - Update and approve a plan for an s100 decision on statement of participant supports before 9 October 2024

IRT - Verifying age and residency

IRT - Weighing evidence of disability

First released September 8, 2025

IRT - Withdraw or cancel an internal review

IRT – Access and revocation practice guide

Global developmental delayHearing loss and deafnessand 2 more...

Occupational therapySpeech pathologyand 12 more...

IRT – Adding and linking documents to an internal review case

IRT – Complete a specialist disability accommodation dwelling enrolment internal review case

IRT – Complete remaining closure tasks for an internal review

IRT – Contact the participant or applicant

IRT – Identify if further information is required (access and revocation)

IRT – Requests for further information

First released August 28, 2026

IRT – Requests for further information

Occupational therapyPositive behaviour support

IRT – Unable to contact process

IRT — Adding and linking documents to an internal review case

First released August 28, 2026

Joint Audit & Risk Committee meeting: 14 March 2024

First released May 30, 2025

Joint meeting of NDIA Audit & Risk Committees, 14 March 2024

First released May 30, 2025

Joint Standing Committee on the National Disability Insurance Scheme Independent Assessments

Access decisionsDisability requirementsReasonable and necessary supportsPlan budgets and management

First released October 18, 2021

Joint Standing Committee on the National Disability Insurance Scheme Independent Assessments ANSWER TO QUESTION ON NOTICE

Access decisionsPlan budgets and managementReasonable and necessary supportsStaff guidance and training

First released October 18, 2021

Justification Workbook

PhysiotherapyOccupational therapyand 25 more...

Global developmental delayEpilepsyDown syndrome

PhysiotherapyOccupational therapyand 28 more...

Knowledge Article — Add self-care and community access supports

Positive behaviour supportCommunity access supportand 2 more...

Knowledge Article — Understand self-care and community access supports

Personal care supportMeal preparation supportand 2 more...

Knowledge Article — Understand self-care and community access supports

Positive behaviour supportPersonal care supportand 4 more...

Leaving the NDIS

First released October 30, 2025

Leaving the NDIS

Personal care supportSpecialist disability accommodationand 4 more...

First released June 5, 2026

Leaving the NDIS

First released May 2, 2025

Leaving the NDIS

Leaving the NDIS

Leaving the NDIS

Leaving the NDIS

Legal Services Directions 2017 The Model Litigant Obligations:

Letter from Bruce Bonyhady AM, Chairman to Senator the Hon Mitch Fifield regarding Statement of Intent

Memorandum

Staff guidance and trainingRisk, compliance and integrity

Published November 18, 2013

Letter from Graeme Head AO, Commissioner, NDIS Quality and Safeguards Commission, to Mr Martin Hoffman, Chief Executive Officer, NDIS

Published August 24, 2020

First released March 12, 2025

List A – Guidance

PsychologyNeuropsychology

First released March 19, 2025

List of Approved Registered NDIS Providers - Correct as at 20 September 2022.

PhysiotherapyOccupational therapyand 42 more...

First released October 14, 2022

List of Mandatory Advice Requests

First released April 29, 2025

List of Mandatory Advice Requests

First released April 17, 2025

List of providers

Positive behaviour supportSupported independent livingCommunity nursing

First released September 12, 2025

List of recruitment contracts the National Disability Insurance Agency (National Office) has with both government and private organisations as at the date of request

Log an activity or internal note

First released February 19, 2025

Log an activity or internal note

First released December 18, 2024

Lokomat Therapy and robot assisted gait training

Acquired brain injuryCerebral palsyand 3 more...

PhysiotherapyEarly childhood early intervention

First released March 19, 2025

Long COVID-19

Occupational therapySpeech pathologyCognitive behavioural therapy

First released December 2, 2024

Mainstream and community supports

Schizophrenia spectrum disorders

First released April 29, 2025

Mainstream and community supports interfaces

Specialist disability accommodationHome modificationsand 2 more...

First released September 5, 2025

Make a plan change decision

First released May 20, 2025

Make a plan change decision

First released July 8, 2026

First released February 19, 2025

Manage participant critical incident case request for action

First released July 2, 2025

Managers toolkit for supporting staff with mental health conditions

Schizophrenia spectrum disordersBipolar disorderand 3 more...

Managing Psychosocial Hazards — The psychosocial safe workplace – What leaders need to know

Managing Unreasonable Behaviour Guideline

Home modificationsVehicle modifications

First released July 2, 2025

Mandatory and Non-Mandatory Advice Requests

First released August 31, 2026

Manual payment processing statistics

First released July 16, 2025

Manual therapy to address neuromusculoskeletal function

Therapy supportsStaff guidance and training

Acquired brain injuryCerebral palsyand 5 more...

PhysiotherapyExercise physiologyand 3 more...

Published August 8, 2023

First released January 29, 2025

Manual therapy to address neuromusculoskeletal function

Acquired brain injuryCerebral palsyand 3 more...

PhysiotherapyExercise physiologyand 3 more...

First released March 19, 2025

Medical Definitions

Therapy supportsStaff guidance and trainingDisability requirements

First released October 4, 2024

MEETING AGENDA INDEPENDENT ADVISORY COUNCIL TO THE NDIS

Assistive technology

Published April 28, 2020

First released February 13, 2025

MEETING AGENDA INDEPENDENT ADVISORY COUNCIL TO THE NDIS - Date: Tuesday 9 June 2020

Home and livingAccessible communication

Published June 9, 2020

First released February 13, 2025

MEETING AGENDA INDEPENDENT ADVISORY COUNCIL TO THE NDIS - Date: Tuesday 26 May 2020

Early intervention requirementsPlan budgets and management

Orthotics and prostheticsPersonal care support

Published May 26, 2020

First released May 30, 2025

Meeting of Audit & Risk Committee Minutes

Mental Health within the deaf population

Anxiety disordersHearing loss and deafness

Cochlear implants

First released July 31, 2024

MICROSOFT COPILOT RISK ASSESSMENT

First released December 2, 2025

Middle childhood and adolescent development

AutismSchizophrenia spectrum disordersand 5 more...

Occupational therapyCounsellingMeal preparation support

First released May 19, 2025

Ministerial and agency correspondence standard words

Disability requirementsReasonable and necessary supportsTherapy supportsCapacity-building supportsSupport coordinationHome and living

First released September 2, 2024

Ministerial Brief for Noting - NDIS Appeals process

Intellectual disabilitySchizophrenia spectrum disordersand 3 more...

Supported independent livingSpecialist disability accommodationPlan management

First released July 11, 2025

Ministerial Brief for Noting - Support Coordination market reform

Support coordinationReasonable and necessary supportsPlan budgets and managementStaff guidance and trainingDelegations and decision authorityRisk, compliance and integrity

First released July 10, 2025

Ministerial Brief for Noting - Support Coordination market reform

Support coordinationReasonable and necessary supportsDelegations and decision authorityStaff guidance and training

PsychologySupport coordinationPlan management

First released July 10, 2025

Ministerial Submission for Action

First released July 10, 2025

Ministerial Submission for Noting

Minutes NDIA Hearing Focus Group - Journal Club Held Friday 28 July 2023 via Teams, 10:00 am – 11:00am (WST)

AudiologyAssistive listening devices

Minutes – NDIA Board of 28 April 2023

Published June 26, 2023

First released October 17, 2024

Minutes of Intellectual Disability Reference Group (IDRG)

Employment supportsHome and living

AutismIntellectual disabilityFetal alcohol spectrum disorder

Supported independent livingLocal area coordinationIndependent advocacy

Published August 17, 2023

First released October 17, 2024

Minutes of Intellectual Disability Reference Group (IDRG)

Intellectual disabilityDown syndrome

Specialist disability accommodationSupport coordination

First released October 17, 2024

Minutes of Intellectual Disability Reference Group (IDRG) Meeting 2 – 1 June 2023

Therapy supportsStaff guidance and training

Positive behaviour supportSupported independent livingPeer support

Published June 1, 2023

First released October 17, 2024

Minutes of the Children, Young People and Families Reference Group

Early intervention requirementsPlanning meetingsNominees, families and carers

AutismIntellectual disabilityCerebral palsy

Published March 20, 2024

First released October 17, 2024

Minutes of the Children, Young People and Families Reference Group Meeting 1 – 2 August 2023

Early intervention requirementsPlanning meetingsNominees, families and carersSupport coordination

Occupational therapyLocal area coordination

Published August 2, 2023

First released October 17, 2024

Minutes of the Children, Young People and Families Reference Group, Meeting 2 – 12 October 2023

Early intervention requirementsNominees, families and carersPlanning meetings

Published October 12, 2023

First released October 17, 2024

Minutes of the Independent Advisory Council (IAC) to the NDIS — Meeting #3 – 12 September 2024

Staff guidance and trainingNominees, families and carersHome and livingPlan reassessment

Supported independent livingIndependent advocacyPeer support

Published September 12, 2024

First released February 13, 2025

Minutes of the Independent Advisory Council (IAC) to the NDIS — Meeting #4 — 7 November 2024

Capacity-building supportsNominees, families and carersPlan reassessmentRisk, compliance and integrity

Published November 7, 2024

First released February 13, 2025

Home and livingPlan reassessmentNominees, families and carers

First released February 13, 2025

Minutes of the Independent Advisory Council (IAC) to the NDIS Meeting 1 — 10 August 2023

Home and livingAssistive technologyComplaintsRisk, compliance and integrity

First released February 13, 2025

Minutes of the Independent Advisory Council to the NDIS

Access decisionsPlanning meetingsHome and livingAssistive technologyTherapy supports

Published February 4, 2021

Specialist disability accommodationHome modifications

First released February 13, 2025

MINUTES OF THE INDEPENDENT ADVISORY COUNCIL TO THE NDIS MEETING 1 OF 2020

Early intervention requirementsPlanning meetingsPlan budgets and management

Supported independent livingEarly childhood early interventionand 3 more...

Published March 17, 2020

First released February 13, 2025

Minutes of the Independent Advisory Council to the NDIS Meeting 2 – 21 September 2023

Employment supportsHome and livingComplaintsStaff guidance and training

Support coordinationPlan managementLocal area coordination

First released February 13, 2025

MINUTES OF THE INDEPENDENT ADVISORY COUNCIL TO THE NDIS MEETING 2 OF 2020 31 March 2020

Nominees, families and carersPlan reassessment

Specialist disability accommodationIndependent advocacy

Published March 31, 2020

First released February 13, 2025

Minutes of the Independent Advisory Council to the NDIS Meeting 3 – 2 November 2023

Staff guidance and trainingHome and livingEmployment supports

Personal care supportSupported independent livingSpecialist disability accommodation

First released February 13, 2025

Minutes of the Independent Advisory Council to the NDIS Meeting 3 — 15 October 2020

Access decisionsComplaintsNominees, families and carers

Published October 15, 2020

First released February 13, 2025

Minutes of the Independent Advisory Council to the NDIS Meeting 3 — 21 September 2022

Short term accommodationSpecialist disability accommodationand 2 more...

Support coordinationStaff guidance and trainingAccessible communication

Published May 12, 2020

First released February 13, 2025

MINUTES OF THE INDEPENDENT ADVISORY COUNCIL TO THE NDIS MEETING 6 OF 2020

Staff guidance and trainingHome and livingEarly intervention requirements

Early childhood early interventionPlan management

Published May 26, 2020

First released February 13, 2025

MINUTES OF THE INDEPENDENT ADVISORY COUNCIL TO THE NDIS MEETING 7 OF 2020

Home and livingStaff guidance and trainingAccessible communication

Supported independent livingIndividual living options

Published June 9, 2020

First released February 13, 2025

MINUTES OF THE INDEPENDENT ADVISORY COUNCIL TO THE NDIS MEETING 8 OF 2020

Support coordinationPlanning meetingsParticipant goals and statements

Published June 25, 2020

First released February 13, 2025

Minutes of the Out of Session resolution of the NDIA Audit and Risk Committee

First released May 30, 2025

Model Litigant Obligations

First released May 20, 2025

Model Litigant Obligations (MLO)

First released April 16, 2025

Model Litigant Obligations (MLO) Deep Dive

First released September 17, 2025

Month-by-month figures showing active participants on funding periods and their proportion of total active participants and the scheme, split by various interval lengths from May 2025 to December 2025

Monthly rejection frequency and payment amounts for 09_008_

First released September 8, 2025

Motor neurone disease Disability Snapshot

Motor neurone disease Disability Snapshot

Cognitive behavioural therapy

First released February 19, 2025

Multiple Chemical Sensitivity

First released December 2, 2024

Multiple sclerosis Disability Snapshot

Personal care supportPeer support

Multiple sclerosis Disability Snapshot

Personal care supportPeer support

First released February 19, 2025

Muscular Dystrophy Snapshot

Muscular dystrophy

My DisabilityCare Plan

Participant goals and statements

Published July 1, 2013

Myalgic encephalomyelitis / Chronic fatigue syndrome

PhysiotherapyCognitive behavioural therapyWheelchairs

National Access – Quality Development Officer Team

First released May 13, 2025

National Access QDO & AA — Technical Meetings Section 24(1)(b)

First released May 13, 2025

National Autism Strategy Oversight Council and Working Groups

Walking aids

First released December 23, 2024

National Disability Insurance Agency Accountable Authority Instructions (AAIs)

Procedural fairness and reasonsRisk, compliance and integrity

First released July 3, 2026

NATIONAL DISABILITY INSURANCE AGENCY BOARD BOARD MEETING 14/2014 OF 19 NOVEMBER 2014

Delegations and decision authorityRisk, compliance and integrityStaff guidance and training

First released September 28, 2021

National Disability Insurance Agency Board Charter

National Disability Insurance Agency Board Meeting 5/2015 of 30 July 2015

Early intervention requirementsStaff guidance and training

Published July 30, 2015

National Disability Insurance Agency Board Meeting 8/2015 of 8 December 2015 — SA Early Childhood Early Intervention

Early intervention requirementsPlanning meetingsNominees, families and carers

AutismIntellectual disabilityand 10 more...

Published December 8, 2015

National Disability Insurance Agency Incoming Minister Brief

Supported independent livingHome modificationsand 6 more...

First released July 24, 2025

National Disability Insurance Agency Risk Management Framework

Risk, compliance and integrityDelegations and decision authorityStaff guidance and trainingRecords, data and information systemsPrivacy and information access

First released September 28, 2021

National Disability Insurance Agency Rural and Remote Strategy 2016–2019

Accessible communicationInterpreting and translationTelephone and digital contactStaff guidance and trainingDelegations and decision authorityRisk, compliance and integrity

Speech pathologyPersonal care supportand 7 more...

First released July 27, 2021

National Disability Insurance Scheme Act 2013 Instrument of Delegation 1 of 2025

First released September 5, 2025

National Disability Insurance Scheme Annual Pricing Review 2020-21: Final Report

National Disability Insurance Scheme Efficient Cost Model for Disability Support Workers

National Disability Insurance Scheme Independent Advisory Council Meeting 1 of 2016 (10–11 March 2016) MINUTES

Local area coordinationPeer support

National Disability Insurance Scheme Independent Advisory Council Meeting 2 of 2016 (19–20 May 2016) MINUTES

Intellectual disabilityHearing loss and deafness

Support coordinationPlan managementand 2 more...

National Disability Insurance Scheme Independent Advisory Council Meeting 3 of 2015 MINUTES

AutismIntellectual disabilitySchizophrenia spectrum disorders

ChiropracticPlan management

National Disability Insurance Scheme Independent Advisory Council Meeting 3 of 2016 (3 - 4 August 2016) FINAL MINUTES

Intellectual disabilityHearing loss and deafness

Specialist disability accommodationWalking aidsand 5 more...

National Disability Insurance Scheme Launch Transition Agency NOTES TO AND FORMING PART OF THE FINANCIAL STATEMENTS

Hearing loss and deafnessSpeech, language and communication needs

First released March 19, 2025

NCC Team Leader Guidance

Telephone and digital contactAccessible communicationStaff guidance and training

First released July 2, 2025

NCC Telephony Queue and Interactive Voice Recording (IVR)

System user guide

First released June 10, 2021

NDIA - Policy Proposal Testing Focus Group Research Report March 2023

PsychologySupported independent livingand 5 more...

First released September 2, 2024

NDIA Audit Committee meeting of 12 September 2023

First released May 30, 2025

NDIA Audit Committee meeting of 27 November 2023

First released May 30, 2025

NDIA Board Meeting - 9 May 2024 - 7. Corporate Plan Key Activity 1: Improving participant experience and outcomes with a financially sustainable sch...

First released June 10, 2025

NDIA Board Meeting - 9 May 2024 - 7. Corporate Plan Key Activity 1: Improving participant experience and outcomes with a financially sustainable scheme

First released June 10, 2025

NDIA Board Meeting - 9 May 2024 - 7. Corporate Plan Key Activity 1: Improving participant experience and outcomes with a financially sustainable scheme

First released June 10, 2025

NDIA Board Meeting - 9 May 2024 - 7. Corporate Plan Key Activity 1: Improving participant experience and outcomes with a financially sustainable scheme

Global developmental delayBlindness and low visionMultiple sclerosis

PhysiotherapyOccupational therapyand 17 more...

NDIA Board meeting of 27 April 2022

First released June 10, 2025

NDIA Board Meeting of 27 March 2024 - 6. Corporate Plan Key Activity 2: Improving participant experience and outcomes with a financially sustainable...

PhysiotherapyPsychologyIndividual living options

First released July 10, 2025

NDIA Board Meeting of 28 March 2019

NDIA Conflict of Interest – Integrity Framework

Delegations and decision authorityRisk, compliance and integrityStaff guidance and trainingProcedural fairness and reasonsPrivacy and information access

First released July 6, 2021

NDIA First Nations Employment and Inclusion Plan 2022-25

NDIA Focus Group Research Report

Access decisionsDisability requirementsEarly intervention requirementsReasonable and necessary supportsAccessible communicationPreferred communication methods

AutismDown syndrome

First released September 2, 2024

NDIA Organizational Structure Chart

First released April 23, 2026

NDIA plain English standards

First released May 21, 2025

NDIA Pricing Arrangement Reference Group (PARG) 20 April 2023

NDIA Research Paper: Facilitated Communication

Speech pathologyAudiologyand 5 more...

First released March 12, 2025

NDIA Research Paper: Facilitated Communication

Speech pathologyAudiologyand 5 more...

First released March 12, 2025

NDIA response Updated for 30 June 2023

AutismSchizophrenia spectrum disordersHearing loss and deafness

Therapy supports

Published June 30, 2023

First released October 17, 2024

NDIA Risk Committee meeting of 14 September 2023

First released May 30, 2025

NDIA Risk Committee meeting of 27 November 2024

First released May 30, 2025

NDIA Risk Committee meeting of 27 November 2024

First released November 25, 2025

NDIS — 25/26-0624: Notification of Decision

PhysiotherapyOrthotics and prostheticsand 3 more...

First released November 25, 2025

NDIS — FOI 24/25-0466: Notification of Decision

First released January 17, 2025

NDIS — FOI 24/25-0539: Notification of Decision

Short term accommodation

First released January 20, 2025

NDIS — FOI 24/25-0797: Notification of Decision

First released February 20, 2025

NDIS — FOI 24/25-0797: Notification of Decision

First released February 20, 2025

NDIS — FOI 24/25-0797: Notification of Decision

First released February 20, 2025

NDIS — FOI 24/25-1049: Notification of Decision

First released January 24, 2025

NDIS — FOI 25/26-0747 [LEXD 9785}: Notification of Decision

First released May 12, 2026

NDIS — FOI 25/26-0967: Notification of Decision

NDIS — FOI 25/26-1877: Notification of Decision

NDIS Access Decision

Supported independent livingPlan management

First released March 28, 2025

NDIS Annual Review of Price Controls 2020-21

NDIS Complaints and Feedback Framework

First released March 18, 2025

NDIS Concurrent Supports Template

First released September 5, 2025

NDIS correspondence: Internal Review Decision - IR 23/24-030

First released February 28, 2024

NDIS correspondence: Notification of Decision - FOI 23/24-1185

First released February 4, 2025

NDIS correspondence: Notification of Decision - FOI 24/25-0754

First released February 4, 2025

NDIS correspondence: Notification of Decision - FOI 24/25-0953

First released February 27, 2025

NDIS correspondence: Request Acknowledgement - FOI 22/23-0351

First released June 23, 2023

NDIS correspondence: Request Consultation - FOI 23/24-XXXX

Published May 13, 2024

First released February 8, 2025

NDIS correspondence: Request Consultation - FOI 24/25- 2306 (LEXD 949)

First released June 9, 2026

NDIS correspondence: Request Consultation - FOI 24/25-0432

First released October 31, 2024

NDIS correspondence: Request Consultation - FOI 25/26-0747 [LEXD 9785]

First released April 10, 2026

NDIS eNewsletter 7 November

Accessible communication

Published November 8, 2024

First released December 18, 2025

NDIS Enquiries, Feedback and Complaints Policy

First released March 18, 2025

NDIS explained

Accessible communicationStaff guidance and trainingPrivacy and information accessParticipant goals and statementsPlanning meetingsReasonable and necessary supports

PhysiotherapyExercise physiologyand 7 more...

First released August 30, 2024

NDIS HSP Transition Workshop

NDIS Independent Review of Pricing of Art and Music Therapy Terms of Reference

Global developmental delayHearing loss and deafness

First released April 4, 2025

ndis Practice Guide

AudiologyPersonal care supportEarly childhood early intervention

First released June 5, 2025

NDIS Quarterly report to disability ministers 31 December 2022

AutismIntellectual disabilityand 10 more...

Personal care supportMeal preparation supportand 13 more...

First released July 28, 2023

NDIS SDA Appendix H Arrangement and Calculation Instructions

NDIS Staffing and Resourcing

First released July 10, 2025

New item

First released March 28, 2025

Notify the participant about an eligibility reassessment

First released May 2, 2025

Number of new Administrative Review Tribunal (ART) by month

First released September 8, 2025

Number of participants and committed funds by state and gender

Plan budgets and managementTherapy supportsNominees, families and carers

Number of participants with psychophysical disability as a primary disability and had capacity building funding in their plans; and total amounts paid for support line items from NDIS Support Catalogue, in relation to Psychology, Occupational Therapy, Speech, Exercise Physiology, Physiotherapy, recovery Coaching and Allied Health Assistant for 30 June 2024, 31 March 2024, 31 December 2023, 30 September 2023, 30 June 2023 and 30 June 2022

First released August 13, 2026

Number of Providers Who Have Not Submitted Payment Requests

Nursing Workforce

Staff guidance and trainingReasonable and necessary supports

First released October 14, 2024

Nursing Workforce

First released May 16, 2025

Nursing Workforce Summary

Staff guidance and trainingReasonable and necessary supports

First released October 14, 2024

Nutrition supports including meal preparation

Eating disordersCerebral palsy

Speech pathologyDietetics and nutrition supportand 5 more...

First released April 29, 2025

OAIC — Decision not to investigate a FOI complaint under s 73(b) of the Freedom of Information Act 1982

First released June 18, 2024

OAIC — Decision to decline an extension of time under s 15AB of the Freedom of Information Act 1982

First released November 18, 2024

OAIC — IC Request Form - Agency extension of time for processing an FOI request

First released July 27, 2026

OAIC — Notice of IC review application and request for documents

First released January 13, 2026

Occupational Therapy and Post Traumatic Stress Disorder

Schizophrenia spectrum disordersPost-traumatic stress disorderObsessive compulsive disorder

Occupational therapySpeech pathologyand 6 more...

First released September 25, 2026

Operational Guidelines – Planning and Assessment – Supports in the Plan – Home Modifications

Reasonable and necessary supportsHome and livingAssistive technologyNominees, families and carers

Occupational therapyHydrotherapyHome modifications

Version 1.0 · Published January 16, 2014

OPERATIONAL GUIDELINES REVIEW OF ACCESS WORDING FOR HEARING IMPAIRED

Hearing loss and deafnessDeafblindness

AudiologyHearing aids

Orthoses for people with Autism Spectrum Disorder

PhysiotherapyPodiatryOrthotics and prosthetics

Orthoses for people with Autism Spectrum Disorder

PhysiotherapyPodiatryOrthotics and prosthetics

Osteopathy

PhysiotherapyOsteopathy

First released March 19, 2025

Our guideline - Short Term Accommodation or Respite

Positive behaviour supportPersonal care supportand 6 more...

First released March 19, 2025

Our Guideline – Leaving the NDIS

Our Guideline – Leaving the NDIS

Personal care supportSpecialist disability accommodationand 4 more...

Our Guidelines

Meal preparation supportHome modificationsVehicle modifications

First released July 6, 2021

Outside Employment Procedure

Procedure

Staff guidance and trainingDelegations and decision authorityRisk, compliance and integrity

First released July 6, 2021

Over Budget - CRM Tier 3 Manual Payments

Overview – Early childhood approach

First released February 19, 2025

Overview – Early childhood approach - Facilitator Guide

AutismGlobal developmental delayHearing loss and deafness

First released February 19, 2025

Overview — Early childhood approach

Multiple sclerosisMotor neurone disease

First released March 19, 2025

Overview of Eligibility Reassessments

First released October 30, 2025

Overview- Early childhood approach Learner Workbook

AutismGlobal developmental delayHearing loss and deafness

EpilepsyMotor neurone disease

First released February 19, 2025

PACE article labels

PodiatryShort term accommodationand 7 more...

First released August 1, 2025

Participant Critical Incident Form

First released July 2, 2025

Participant Critical Incident Framework

Positive behaviour supportSupport coordination

First released July 2, 2025

Participant Critical Incident Template Guide

Participant Search/Confirmation: PIA 22/23-XXXX (Name)

First released February 20, 2025

Participants with exit reason 'Over 65 and Aged Care' by exit month as at 29 February 2024

Participant goals and statementsNominees, families and carersPlan budgets and management

First released September 2, 2024

Participants with psychosocial disabilities residing in public hospitals for more than twelve months

Home and living

First released October 21, 2024

Partners and Providers Division

First released June 30, 2025

PEDI-CAT and PEDI-CAT (ASD)

Occupational therapyPsychologyand 4 more...

First released March 19, 2025

Physical Disability Snapshot

First released February 8, 2025

PIA 22/23-XXXX – Release of Information

First released February 20, 2025

PIA 23/24-XXXX - Your request for information – Proof of Identity

First released February 8, 2025

PIA 23/24-XXXX - Your request for information – Proof of Identity

First released February 20, 2025

Plan Adjustment Requirements

Plan Conversation Support Tool

First released September 8, 2026

Plan Conversation Support Tool

First released August 31, 2026

Plan conversation support tool (PCST) summary

PhysiotherapyOccupational therapyand 34 more...

First released May 20, 2025

Plan Conversation Support Tool Summary

Community access supportSpecialist disability accommodationand 2 more...

First released September 8, 2026

Plan Conversation Support Tool Summary

Community access supportSpecialist disability accommodationand 2 more...

First released August 31, 2026

Planning Essentials Program — early childhood partner

Reasonable and necessary supportsParticipant goals and statementsCapacity-building supportsSupport coordinationStaff guidance and training

Applied behaviour analysis

First released August 14, 2024

Planning Essentials Program — early childhood partner

Planning meetingsParticipant goals and statementsReasonable and necessary supportsCapacity-building supportsSupport coordinationStaff guidance and training

Positive behaviour supportApplied behaviour analysis

First released August 14, 2024

Policy Statement - Attribution

PsychologyNeuropsychology

First released March 19, 2025

Polio-Related Disability Snapshot

Intellectual disabilitySchizophrenia spectrum disorders

Occupational therapySpeech pathologyand 9 more...

First released December 18, 2024

Polio-Related Disability Snapshot

Vehicle modificationsWorkplace assessment

Polio-Related Disability Snapshot

Vehicle modificationsWorkplace assessment

First released February 19, 2025

Polio-Related Disability Snapshot

Vehicle modificationsWorkplace assessment

First released November 18, 2024

Position Description APS 6 Planner Team Leader

Planning meetingsParticipant goals and statementsReasonable and necessary supportsStaff guidance and training

Position Statement on Facilitated Communication

Speech pathologyAugmentative and alternative communication devices

First released March 12, 2025

Position Statement on Facilitated Communication

Reasonable and necessary supportsAssistive technologyStaff guidance and training

Speech pathologyAugmentative and alternative communication devices

First released March 12, 2025

Positive behaviour support

Occupational therapyPsychologyand 5 more...

First released September 25, 2026

Post-COVID syndrome

Bipolar disorderPost-traumatic stress disorderEpilepsy

Anxiety disordersMultiple sclerosis

Posterior tibial nerve stimulation for painful bladder syndrome

First released January 22, 2026

Postural Orthostatic Tachycardia Syndrome

Global developmental delayHearing loss and deafness

Practice Guide

First released June 5, 2025

Practice Guide - Intensive Super Intensive Participants

Practice Guide - Safeguarding the participant's interests

Participant goals and statementsReasonable and necessary supportsPlan budgets and managementCapacity-building supportsSupport coordinationStaff guidance and training

Support coordinationSpecialist support coordinationPlan management

Version V8.0 · Published January 14, 2021

First released October 11, 2024

Practice Guide – Assisting Communication

Hearing loss and deafnessDeafblindnessSpeech, language and communication needs

Speech pathologyLife skills developmentand 2 more...

First released September 10, 2026

Practice Guide – Children at risk of requiring accommodation outside the family home

Occupational therapyPsychologyand 14 more...

First released April 30, 2025

Practice Guide – Children at risk of requiring accommodation outside the family home

Disability requirementsEarly intervention requirementsParticipant goals and statementsReasonable and necessary supportsPlan reassessmentRecords, data and information systems

Occupational therapyPsychologyand 14 more...

Version 4.0

First released November 9, 2023

Practice Guide – Children at risk of requiring accommodation outside the family home

Early intervention requirementsParticipant goals and statementsReasonable and necessary supportsSupport coordinationHome and livingStaff guidance and training

Positive behaviour supportSpecialist disability accommodationand 3 more...

Version 5.0 · Published July 9, 2020

First released September 26, 2024

Practice Guide – Children at risk of requiring accomodation outside the family home

Access decisionsDisability requirementsEarly intervention requirementsReasonable and necessary supportsSupport coordinationStaff guidance and training

Positive behaviour supportSpecialist disability accommodationand 3 more...

Version 5.0 · Published July 9, 2020

First released October 11, 2024

Practice Guide – Children Living in Statutory Out of Home Care

PhysiotherapyOccupational therapyand 17 more...

First released April 30, 2025

Practice Guide – Disability-Related

Hearing loss and deafnessBlindness and low vision

First released March 13, 2024

Practice Guide – Early childhood - supports for children who are deaf or hard of hearing

Hearing loss and deafnessBlindness and low visionDeafblindness

Practice Guide – Hearing Supports

Speech pathologyAudiologyand 6 more...

First released June 26, 2024

Practice Guide – Intensive Super Intensive Participants

Practice Guide – Participants streamed as Intensive or Super Intensive

Occupational therapySpeech pathologyand 12 more...

First released August 13, 2026

Practice Guide – Participants streamed as Intensive or Super Intensive

Practice Guide – Positive Behaviour Support and Behaviours of Concern

AutismIntellectual disabilitySchizophrenia spectrum disorders

Occupational therapySpeech pathologyand 13 more...

First released August 14, 2024

Practice Guide – Safeguarding the participant's interests

Participant goals and statementsReasonable and necessary supportsPlan budgets and managementSupport coordinationStaff guidance and trainingDelegations and decision authority

Support coordinationSpecialist support coordinationPlan management

Version 8.0 · Published January 14, 2021

First released September 26, 2024

Practice Guide – Understanding

Bipolar disorderEating disordersand 4 more...

First released March 13, 2024

Practice Guide – Understanding Therapy Supports

Therapy supportsPlanning meetingsReasonable and necessary supportsAccess evidence

Version 7.0 · Published January 6, 2021

First released August 13, 2026

Practice Guide — Assisting Communication

Accessible communicationInterpreting and translationStaff guidance and trainingParticipant goals and statements

Hearing loss and deafnessDeafblindnessSpeech, language and communication needs

Speech pathologyLife skills developmentand 2 more...

First released July 3, 2024

Practice Guide — Hospital Discharge

Positive behaviour supportMedium term accommodationand 5 more...

First released September 5, 2025

Practice Guide — Intensive Super Intensive Participants v3.0

Practice Guide — Participants streamed as Intensive or Super Intensive

Practice Guide Younger People in Residential Aged Care

First released September 12, 2025

Supported independent livingKey worker supportand 2 more...

First released September 10, 2026

Pre-check and book CEO-initiated plan reassessment within 100 days of plan reassessment date

First released September 10, 2026

Preliminary Considerations: NDIS supports for weight management

AutismGlobal developmental delayand 3 more...

Exercise physiologyDietetics and nutrition supportEarly childhood early intervention

First released May 16, 2025

Prepare to submit a plan change request

Community access supportOvernight supportand 2 more...

First released July 8, 2026

Prepare to submit a plan change request

Price Guide and Support Catalogue Changes

PhysiotherapyOccupational therapyand 7 more...

Price Limits for Disability-Related Health Supports from 1 October 2019

PodiatryPersonal care supportand 5 more...

Pricing Arrangement Reference Group (PARG) Meeting: 10 April 2024

WheelchairsSupport coordinationPlan management

Pricing Arrangement Reference Group Meeting Minutes - 18 May 2023

Pricing Arrangement Reference Group Meeting Minutes - 28 September 2023

Short term accommodationSupport coordinationPlan management

Pricing Arrangement Reference Group Meeting: 6 March 2024

Pricing Reference Group (PRG) Meeting: 29 March 2022

Specialist disability accommodationSupport coordinationPlan management

Pricing Reference Group Meeting Agenda

Pricing Reference Group Minutes of the Meeting of 14 March 2019

Personal care supportCommunity access supportand 6 more...

Pricing Reference Group Minutes of the Meeting of 28 May 2019

PROC-4807- CONTRACT EXECUTION – UNIVERSITY OF MELBOURNE

PROC-4807: Disability Expert Advice Report

PROC-4807: Disability Expert Advice Report

Process access decision overturn by AAT order

First released May 2, 2025

Processing a request for access under the FOI Act

Access decisionsProcedural fairness and reasonsPrivacy and information accessStaff guidance and training

First released August 31, 2021

Progress

Risk, compliance and integrityStaff guidance and trainingRecords, data and information systemsPrivacy and information access

First released September 28, 2021

Progress a participant critical incident request for action

First released July 2, 2025

Progress a plan change (s47A and s48) request over 21 days

Plan reassessmentReasonable and necessary supportsStaff guidance and trainingDelegations and decision authorityAccessible communicationProcedural fairness and reasons

Version 2.0 · Published April 9, 2024

First released July 8, 2026

Project management and quality tools

First released May 16, 2025

Project Management Contract Administrator Services – s22(1)(a)(ii) - irrelevant material Parramatta and Chatswood

First released December 18, 2025

PROPOSAL TO UNDERTAKE A PROCUREMENT OVER $400,000 PROC-4807 - FOR THE PROVISION OF SUPPORT NEEDS ASSESSMENT TOOL(S) TO SUPPORT NDIS REFORM INITIATIVES

PROPOSAL TO UNDERTAKE A PROCUREMENT OVER $400,000 PROC-4807 – FOR THE PROVISION OF SUPPORT NEEDS ASSESSMENT TOOL(S) TO SUPPORT NDIS REFORM INITIATIVES

Plan budgets and managementReasonable and necessary supportsStaff guidance and training

PROPOSAL TO UNDERTAKE A PROCUREMENT OVER $400,000 PROC-5000 – FOR THE PROVISION OF PROJECT MANAGEMENT CONTRACT ADMINISTRATOR SERVICES – PARRAMATTA AND CHATSWOOD PROJECTS

First released December 18, 2025

Provider Newsletter - October 2024

Published September 23, 2025

First released December 18, 2025

Provider Newsletter — April 2025

Plan budgets and managementReasonable and necessary supports

Specialist disability accommodationSupport coordination

Published April 16, 2025

First released December 18, 2025

Provider Newsletter — June 2025

Plan budgets and managementReasonable and necessary supportsAssistive technologyTherapy supports

PhysiotherapyShort term accommodationand 3 more...

Published June 18, 2025

First released December 18, 2025

Provider Newsletter — May 2025 — NDIS Provider Support to Sharon s22(1)(a)(ii) - irrelevant material (Wed 21/05/2025 4:15 PM)

Plan budgets and managementReasonable and necessary supports

Supported independent livingSpecialist disability accommodationand 2 more...

Published May 21, 2025

First released December 18, 2025

Psychosocial Disability Snapshot

Psychosocial Disability Snapshot

First released February 19, 2025

Psychosocial Disability Snapshot

Supported independent livingHome modifications

First released November 18, 2024

Public data: Tables 1, 2, 3

Publication of the NDIS Cost Model for Disability Support Workers 2020-21

PXC meeting of 18th May 2022

Intellectual disabilityEpilepsy

First released September 12, 2025

Pyridoxine-dependent seizures

First released March 19, 2025

Quality Tip of the Day: Updates to NCC CSO Manual with New IVR details

Staff guidance and trainingTelephone and digital contactSupport coordinationAccessible communicationRisk, compliance and integrity

First released June 10, 2021

Ratios of support

Occupational therapyPersonal care supportand 3 more...

Re-assign open case when applying restricted access to participant record

Staff guidance and trainingDelegations and decision authorityPrivacy and information accessPlan budgets and managementReasonable and necessary supportsSupport coordination

First released July 3, 2024

RE: APPROVAL REQUIRED: EL1 Assistant Director CSOC Capability Development [SEC=OFFICIAL]

First released August 5, 2023

RE: Assistance Dog (Including Guide Dog) Ongoing Costs [SEC=OFFICIAL] — Lloyd s47F - personal privacy <Lloyd s47F - personal privacy @ndis.gov.au> to PRICING s47E(d) - certain operations of agencies (Thursday, 17 October 2024 11:19 AM)

Assistance dogs

RE: Count of psychosocial participants with 1:3 funding [SEC=OFFICIAL:Sensitive] — s22(1)(a)(ii) - irrelevant material to s22(1)(a)(ii) - irrelevant material (Tuesday, 7 November 2023 12:15:53 PM)

Home and livingTherapy supports

Published November 7, 2023

First released October 17, 2024

RE: Exceptional Circs - s33 — s22(1)(a)(ii)-irrelevant material to s22(1)(a)(ii)-irrelevant material (02 May 2025 09:08:33)

First released October 29, 2025

RE: Exceptional Circs - s33 — SF Peagie to Clair; Carly (02 May 2025 09:08:33)

First released November 5, 2025

RE: For response : risk champion training - proposed training date - sent 17 February 2015

First released September 28, 2021

RE: For urgent clearance - SMH/Age data enquiry on developmental delay and autism data [SEC=OFFICIAL] — s47F - persona Shaun to Swainson, Matthew; media (Friday, 22 August 2025 5:54:12 PM)

First released April 28, 2026

First released April 29, 2025

RE: SLT out of session paper - Scheme Sustainability Measures

First released October 29, 2025

RE: SLT out of session paper - Scheme Sustainability Measures — s22(1)(a)(ii)-irrelevant material to s22(1)(a)(ii)-irrelevant material (03 April 2025 11:15:01)

First released October 29, 2025

RE: SLT out of session paper - Scheme Sustainability Measures — SF Peagie to Cori; Prue (03 April 2025 10:58:57)

First released November 5, 2025

Global developmental delayBlindness and low visionSpinal cord injury

First released March 19, 2025

Reasonable and Necessary Supports

Reasonable and Necessary Supports

Global developmental delayBlindness and low visionSpinal cord injury

First released March 19, 2025

Reasonable and Necessary Supports

Global developmental delayBlindness and low visionSpinal cord injury

First released April 29, 2025

Reasonable and Necessary Supports

Global developmental delayBlindness and low visionSpinal cord injury

First released May 20, 2025

Reasonable and Necessary Supports

Global developmental delayBlindness and low visionSpinal cord injury

First released September 10, 2025

Reasonable and Necessary Supports

Global developmental delayBlindness and low visionSpinal cord injury

First released July 10, 2025

Reasonable and Necessary Supports

Global developmental delayBlindness and low visionSpinal cord injury

First released July 10, 2025

Reasonable and Necessary Supports

First released April 17, 2025

Reasonable and Necessary Supports

Reasonable and Necessary Supports

Reasonable and Necessary Supports

Global developmental delayBlindness and low visionSpinal cord injury

Reasonable and necessary supports

Global developmental delayBlindness and low visionSpinal cord injury

Reasonable and Necessary Supports

Reasonable and Necessary Supports

Global developmental delayBlindness and low visionSpinal cord injury

Reasonable and Necessary Supports

First released March 19, 2025

Receive and action a request for a budget breakdown

First released September 8, 2025

Record a communication function classification function

NDIS-funded transportLocal area coordination

First released June 5, 2025

Record information for Capacity

Global developmental delayHearing loss and deafness

First released June 5, 2025

Record more information - PEC younger than 9

Orthotics and prostheticsPositive behaviour supportand 2 more...

Record support coordination

First released June 5, 2025

Record support coordination information

Support coordinationParticipant goals and statementsReasonable and necessary supportsStaff guidance and trainingRecords, data and information systems

Version 3.0

First released June 26, 2024

Record support coordination information

First released September 26, 2024

Record the request for Restricted Access

Delegations and decision authorityStaff guidance and trainingPrivacy and information accessProcedural fairness and reasons

First released July 3, 2024

Record treating professional details

First released June 5, 2025

Record, view and update a complaint

First released March 18, 2025

Reducing Applied Behaviour Analysis over time

Occupational therapyPositive behaviour supportApplied behaviour analysis

First released March 12, 2025

Refer for Eligibility Reassessment (ER) or Access Status Change

Access decisionsPlan reassessmentDelegations and decision authorityStaff guidance and trainingPrivacy and information access

Version V4.0 · Published September 20, 2022

First released June 26, 2024

Reference list

Referral Checklist: Eligibility Reassessment or Access Status Change – Early Intervention

Early intervention requirementsAccess decisionsDisability requirementsPlan reassessmentStaff guidance and trainingProcedural fairness and reasons

Early intervention requirementsAccess decisionsParticipant goals and statementsReasonable and necessary supportsStaff guidance and trainingDelegations and decision authority

First released September 2, 2024

Referral Checklist: Eligibility Reassessment or Access Status Change — Early Intervention

Checklist

AutismGlobal developmental delayHearing loss and deafness

Version V3.0 · Published July 21, 2022

First released June 26, 2024

Register of Security Designated Positions

First released March 11, 2022

Registered Providers List Correct as at 20 September 2022

PhysiotherapyOccupational therapyand 42 more...

First released September 28, 2022

Registration of FOI/APP12 Requests

Staff guidance and trainingRecords, data and information systemsPrivacy and information accessDelegations and decision authority

First released August 31, 2021

Regulated restrictive practices

First released August 28, 2026

Rehabilitation after Selective Dorsal Rhizotomy for children with Cerebral Palsy

Rehabilitation Training Machines

Therapy supportsAssistive technologyCapacity-building supportsReasonable and necessary supportsParticipant goals and statements

Blindness and low visionCerebral palsyand 4 more...

PhysiotherapyPsychologyand 2 more...

First released October 4, 2024

Rejection Reasons frequency for 09_008_0116_6_3 Innovative Community Participation supports

First released September 8, 2025

Release of NDIA Early Childhood Early Intervention (ECEI) Approach and Autism Spectrum Disorder (ASD) report

Early intervention requirementsDisability requirementsAccessible communication

Published February 26, 2016

Releasing FOI Disclosure Log documents

First released April 29, 2025

Remove a Restricted Access Officer from a record

Staff guidance and trainingDelegations and decision authorityRecords, data and information systemsPrivacy and information access

First released July 3, 2024

Report writing guidance

PhysiotherapyDietetics and nutrition supportand 2 more...

First released October 29, 2025

Reputable Websites for Research

AutismCerebral palsyDown syndrome

First released January 29, 2025

Request a participant disability change

First released August 30, 2024

Request an internal review of an eligibility decision (s100)

Internal reviewProcedural fairness and reasonsStaff guidance and trainingPrivacy and information accessAccessible communication

Version 3.0

First released July 8, 2026

Request Answer

First released May 7, 2025

Request Answer

First released October 29, 2025

Request for information for a plan

First released August 31, 2026

Request for Information, Analysis of Evidence, Case Finalisation

First released July 16, 2025

Request further evidence for

Global developmental delayHearing loss and deafnessand 2 more...

First released June 5, 2025

Request priority eligibility decision

Request to remove restricted access

Staff guidance and trainingPrivacy and information access

First released July 3, 2024

Requesting home and living supports

Personal care supportSpecialist disability accommodationand 3 more...

Research - DRHS: Health Conditions with a Thermoregulation or Temperature Sensitivity Factor

AutismGlobal developmental delayand 10 more...

Occupational therapyWheelchairsand 3 more...

First released December 2, 2024

Research - Length of High Intensity Intervention for ABI, SCI and Amputees

Records, data and information systems

Acquired brain injurySpinal cord injuryAmputation or limb difference

First released October 4, 2024

Research – Alternative Funding Sources for Rituximab

Reasonable and necessary supports

Cerebral palsyMultiple sclerosisAmputation or limb difference

Orthotics and prosthetics

Published March 19, 2021

First released March 10, 2025

Research – Dialectical Behavioural Therapy

AutismPost-traumatic stress disorderEating disorders

PsychologyCognitive behavioural therapyand 2 more...

First released August 30, 2024

Research – Feasibility of NDIS providing insulin pumps as a way to reduce expensive nursing supports as well as optimising the independence of participants

Blindness and low visionAcquired brain injury

Personal care supportCommunity access supportand 2 more...

First released June 4, 2025

Research – Length of High Intensity Intervention for ABI, SCI and Amputees

Acquired brain injurySpinal cord injuryAmputation or limb difference

Research – Lifespan of Communication Devices

Augmentative and alternative communication devices

First released April 29, 2025

Research – Massage Therapy as an Intervention for Multiple Sclerosis

HydrotherapyMyotherapy and remedial massage

First released October 4, 2024

Research – Modified Vehicle Purchases

Cerebral palsyAmputation or limb difference

Orthotics and prostheticsCounsellingand 3 more...

First released May 19, 2025

Research – Modified Vehicle Purchases

Cerebral palsyAmputation or limb difference

Orthotics and prostheticsCounsellingand 3 more...

First released September 9, 2025

Research – Neuro-feedback therapy for ADHD

AutismAttention deficit hyperactivity disorderand 2 more...

First released October 1, 2024

Research – Neuro-feedback therapy for ADHD

AutismAttention deficit hyperactivity disorderand 2 more...

First released April 29, 2025

Research – Omeo powered mobility device

Multiple sclerosisSpinal cord injury

Blindness and low visionParkinson's disease

First released June 4, 2025

Research – Orthostatic Hypotension Causing Syncope and Hemiplegic Migraines

CounsellingMedication management support

First released December 2, 2024

Research – Osteoarthritis (OA): Evidence Based Treatments

First released January 29, 2025

Research – Osteoarthritis (OA): Evidence Based Treatments

First released October 1, 2024

Research – Osteoarthritis (OA): Evidence Based Treatments

Multiple sclerosisParkinson's diseaseand 2 more...

First released April 29, 2025

Speech pathologyAugmentative and alternative communication devices

Research – Therapy Best Practice

First released June 25, 2026

Research Request – Childhood Speech Apraxia

First released January 29, 2025

Research Request – Childhood Speech Apraxia

Augmentative and alternative communication devices

First released November 19, 2024

Research Request – Cold Laser Therapy (Low Level Laser Therapy)

PhysiotherapyChiropractic

First released January 22, 2026

Research Request – Contact Centre Guidelines

First released January 29, 2025

Research Request – Frequency modulation (FM) systems for ASD literature review

Assistive technologyTherapy supportsAccessible communication

Assistive listening devices

Published December 24, 2020

First released January 29, 2025

Research Request – Functional Seizures

Post-traumatic stress disorderEpilepsy

PhysiotherapyCognitive behavioural therapyMedication management support

First released July 9, 2024

Research Request – Guidance for prescribing premium

AudiologyHearing aids

First released July 31, 2024

Research Request – Learner Driver in Australia

Research Request – Learner Driver in Australia

Acquired brain injuryEpilepsy

First released September 9, 2025

Research Request – Multiple Chemical Sensitivity and the impact of chlorine on Testosterone production

Neuropsychology

First released December 2, 2024

Research Request – Oedema and Lymphoedema Management

PhysiotherapyHydrotherapyand 2 more...

First released August 30, 2024

Research Request – Phrenic nerve pacing

Wound careTracheostomy and ventilation support

First released June 4, 2025

Research Request – Postural Orthostatic Tachycardia Syndrome

Anxiety disordersBlindness and low vision

First released December 2, 2024

Research Request – Respiratory Support Practice Guidance

PhysiotherapyHome modifications

First released October 14, 2024

Research Request – Standard care or supervision requirements for a child

Reasonable and necessary supportsNominees, families and carers

Short term accommodationEarly childhood early intervention

Published September 20, 2019

First released September 25, 2024

Research Request – Suction machines types and cleaning

First released June 4, 2025

Research Request – Syndromic obesity & causative link to disability

First released April 29, 2025

Research Request – Unilateral Hearing Loss

AudiologyCounsellingand 2 more...

First released July 31, 2024

Research Request – Updated Literature Review: Sensory products/weighted items for participants with Autism

Therapy supportsAssistive technologyStaff guidance and training

Occupational therapySensory equipment

Published May 14, 2020

First released March 12, 2025

Research Request – Weight Management Supports (Obesity)

PhysiotherapyExercise physiologyand 2 more...

First released May 16, 2025

Research Request — Avoidant Restrictive Food Intake Disorder (ARFID)

AutismAttention deficit hyperactivity disorderand 4 more...

Dietetics and nutrition supportPsychologyand 4 more...

First released March 12, 2025

Research Request — Avoidant Restrictive Food Intake Disorder (ARFID)

AutismAttention deficit hyperactivity disorderand 5 more...

First released June 12, 2025

Research Request — Central Sensitivity Syndromes and Functional Neurological Disorder

Therapy supportsCapacity-building supportsReasonable and necessary supportsStaff guidance and trainingPrivacy and information access

PhysiotherapyOccupational therapyCognitive behavioural therapy

First released October 25, 2024

Research Request — Central Sensitivity Syndromes and Functional Neurological Disorder

Bipolar disorderAnxiety disordersand 2 more...

Bipolar disorderAnxiety disordersPost-traumatic stress disorder

First released July 9, 2024

Research Request — Central Sensitivity Syndromes and Functional Neurological Disorder

First released December 2, 2024

Research Request — Chiropractor Training & Scope of Practice

Assistive technologyTherapy supportsStaff guidance and training

Blindness and low visionAcquired brain injurySpinal cord injury

Published September 4, 2019

First released September 18, 2024

Research Request — Delivery of Speech Pathology Support via Telehealth

Speech pathologyAudiologyAugmentative and alternative communication devices

First released March 19, 2025

Research Request — Early intervention for agoraphobia, anxiety or schizoaffective disorder

Schizophrenia spectrum disordersAnxiety disorders

Family therapy

First released January 8, 2025

Research Request — Epilepsy & Seizure Monitoring Systems

Multiple sclerosisEpilepsySpinal cord injury

First released March 19, 2025

Research Request — Expected abilities / challenges for children <5

First released November 19, 2024

Research Request — Frequency modulation (FM) systems for ASD literature review

Assistive technologyTherapy supports

AutismAttention deficit hyperactivity disorderHearing loss and deafness

AudiologyHearing aidsAssistive listening devices

First released January 29, 2025

Research Request — Paediatric Autoimmune Neuropsychiatric Disorders Associated with Streptococcal Infections (PANDAS) & the Cunningham Panel Test

AutismAttention deficit hyperactivity disorderObsessive compulsive disorder

Dietetics and nutrition supportOsteopathyand 3 more...

First released June 12, 2025

Research Request — Weight Management Supports (Obesity)

Reasonable and necessary supportsTherapy supportsHome and living

PhysiotherapyExercise physiologyand 2 more...

Published December 16, 2019

First released January 29, 2025

Research request on "Functional Neurological Disorder" completed from the Technical Advisory Branch

First released July 9, 2024

Research Request- Facilitated Communication Literature update

Therapy supportsAssistive technologyStaff guidance and training

Speech pathologyAudiologyand 2 more...

Published January 20, 2021

First released March 12, 2025

Resolving Complaints

First released March 18, 2025

Respond to participant critical incidents

CounsellingLocal area coordination

First released July 2, 2025

Responding to Suicide and Self Harm Fact Sheet

PsychologyCounsellingPeer support

First released July 2, 2025

Responses - Blind Citizens Australia

PodiatryMeal preparation supportand 2 more...

First released January 31, 2025

Restless leg syndrome associated with Multiple Sclerosis, schizophrenia and antipsychotic medication

Schizophrenia spectrum disordersMultiple sclerosis

First released October 4, 2024

Return incomplete Access Request

First released June 5, 2025

Review a restricted access decision

Risk Management Trial Site Workshop

Risk, compliance and integrityStaff guidance and trainingPlanning meetingsDelegations and decision authorityRecords, data and information systems

First released September 28, 2021

Risk to Self or Others in the Community Priority Enquiry KA

Vehicle modifications

First released July 2, 2025

Rotating Beds

Acquired brain injuryCerebral palsyand 2 more...

Community access supportWheelchairsWalking aids

First released June 4, 2025

Safeguarding the participant’s interests

First released October 17, 2024

Safety of front versus second or third row vehicle conversion for wheelchairs

First released June 4, 2025

Safety of front versus second or third row vehicle conversion for wheelchairs

First released September 9, 2025

Safety, Wellbeing and Security Strategy — Discovery - Executive Summary

PsychologyPeer support

Salary packaging

First released September 4, 2025

Schedule 3 - Request for Quotation

Version V0.3 · Published February 14, 2025

First released December 18, 2025

SCHEDULE 3 OFFICIAL ORDER

Occupational therapyHome modifications

First released December 18, 2025

Schedule 12 Work Order

First released December 18, 2025

Schedule of Documents FOI 25/26-3553

Schedule of Documents for FOI 24/25-XXXX

First released February 20, 2025

First released October 29, 2025

Scope of request:

First released August 31, 2026

SDA Eligibility Guidance

Positive behaviour supportMeal preparation supportand 3 more...

First released April 17, 2025

SDA Pipeline Data as at 30 June 2025

SDA Pipeline Data as at 30 September 2025

SDA Pipeline Data as at 31 December 2025

Search for a restricted access participant

Privacy and information accessStaff guidance and trainingDelegations and decision authorityRecords, data and information systems

First released July 3, 2024

Section 17 document - Scope

First released March 19, 2025

Section 24(1)(a)

AutismSchizophrenia spectrum disorders

AutismSchizophrenia spectrum disordersand 4 more...

First released July 18, 2025

Section 24(1)(b)

PhysiotherapySpeech pathologyand 2 more...

First released May 13, 2025

Security contacts for team leaders only

First released July 2, 2025

Seizures (Epilepsy) Disability Snapshot

EpilepsyDown syndrome

Medication management support

Self-Managed Payments

First released December 18, 2025

Senate Community Affairs Legislation Committee

Intellectual disabilityAcquired brain injury

Senate Community Affairs Legislation Committee ANSWER TO QUESTION ON NOTICE 2024-25 Budget Estimates

First released July 4, 2025

Senate Community Affairs Legislation Committee Supplementary Budget Estimates – 10 October 2025 Answer to Question on Notice Health, Disability and Ageing Portfolio

Hearing loss and deafnessBlindness and low visionEpilepsy

Group and centre-based activities

Send a manual letter

First released March 28, 2025

Sensory-based therapy

Occupational therapyMusic therapyand 2 more...

First released May 19, 2025

SES Band 3 Position Description

First released June 30, 2025

Set up Centrelink login

First released June 5, 2025

Sex education and sex therapy services

Disability requirementsTherapy supportsPreferred communication methods

AutismIntellectual disabilityMultiple sclerosis

PsychologyCounsellingPeer support

First released July 23, 2024

Sexual services and sexualised behaviours of concern

Disability requirementsReasonable and necessary supportsCapacity-building supportsAssistive technologySupport coordination

AutismIntellectual disabilityAcquired brain injury

PsychologyCognitive behavioural therapyand 2 more...

First released July 23, 2024

SGP KP Publishing - Create and action a request for a replacement support

First released September 12, 2025

SGP KP Publishing – Decide whether to change the participant’s impairment categories information

SGP KP Publishing – Guide – Safeguarding the participant’s interests

First released July 8, 2026

SGP KP Publishing – Guide – Safeguarding the participant’s interests

First released October 17, 2024

SGP KP Publishing – Log an activity or internal note

First released April 16, 2025

SGP KP Publishing – Request a participant disability change

SGP KP Publishing – Review and update the participant's disabilities in the vary impairment categories case

SGP KP Publishing – Spinal Cord Injury Disability Snapshot

Community access supportWheelchairsBathroom and toileting equipment

SGP KP Publishing – Submit a referral to the Complex Support Needs (CSN) Branch

First released July 8, 2026

SGP KP Publishing – Support Categories

First released September 10, 2025

SGP KP Publishing – Update the participant's disabilities using the update person account case

SGP KP Publishing – Update the participant's disabilities using the update person account case

SGP KP Publishing – View Impairment Categories in the person account

Shannon - MS Teams correspondence - RES 334 Evaluation of CANS, ABAS-3 and LSP-16 outcome measures - 25/01/2024

Applied behaviour analysis

First released May 9, 2025

Site Contents

First released November 19, 2025

SMH/Age enquiry on developmental delay and autism data - supplementary questions [SEC=OFFICIAL] — s47F - persona Shaun on behalf of media to s47E(d) - certain operations of (Friday, 22 August 2025 2:21:22 PM)

First released April 28, 2026

Snapshot for Muscular Dystrophy

First released February 19, 2025

Snapshot for Muscular Dystrophy

First released November 18, 2024

Social Media Policy

Staff guidance and trainingPrivacy and information accessDelegations and decision authorityAccessible communicationTelephone and digital contact

First released May 18, 2016

Social, Community, Home Care and Disability Services Industry Award 2010 Review

SOP - Level 4 High Decision Delegate

Delegations and decision authorityStaff guidance and trainingPlan budgets and managementReasonable and necessary supportsPlanning meetingsAccessible communication

First released September 2, 2024

Specialised driving lessons

AutismAcquired brain injuryand 2 more...

AutismAcquired brain injury

First released May 16, 2025

Specialised driving lessons

AutismAcquired brain injury

Specialised driving lessons

First released September 9, 2025

Specialist disability accommodation

First released September 2, 2024

Standard Operating Procedure - Referral for Complex Support Needs

First released October 16, 2023

Standard Operating Procedure - Referral to the Complex Support Needs Branch

Staff guidance and trainingDelegations and decision authorityAccessible communicationInterpreting and translationNominees, families and carersReasonable and necessary supports

Positive behaviour supportSupport coordinationLocal area coordination

First released July 9, 2024

Standard Operating Procedure – Behaviour Intervention Supports

Planning meetingsReasonable and necessary supportsPlan budgets and management

Positive behaviour supportPlan management

Version V6.0 · Published February 23, 2022

First released August 13, 2026

Standard Operating Procedure — Referring Provider Complaints to the NDIS Quality and Safeguards Commission

ComplaintsRisk, compliance and integrity

Version 2.0

First released December 16, 2024

Standard Operating Procedure: Appeals and Litigation Oversight Committee (ALOC) and Pre-ALOC

First released June 23, 2025

Standard Operating Procedure: Closing an ART Matter

First released May 12, 2026

Standard Operating Procedure: Dispute Resolution

First released May 12, 2026

Standard Operating Procedure: Early Assessment

Strategic Leadership Team Meeting of 23 April 2024

First released July 4, 2025

Strategic Leadership Team Meeting of 23 April 2024

First released December 2, 2025

Strategic Risks (3)

Risk, compliance and integrityStaff guidance and trainingPrivacy and information accessDelegations and decision authorityRecords, data and information systems

First released September 28, 2021

Streaming

Short term accommodationSupported independent livingand 3 more...

First released July 8, 2026

Submit a referral to the Complex Support Needs (CSN) Branch

First released August 31, 2026

Submit a referral to the Complex Support Needs (CSN) Branch

First released October 17, 2024

Submit a request for an internal review (s100)

First released September 17, 2026

Submit a request for an internal review (s100)

Submit an application to vary the participant’s

First released June 5, 2025

Submit the participant’s evidence extension request for an eligibility reassessment case

First released May 2, 2025

Summary of Evaluation Criterion 5 Outcomes - Environmental Sustainability Plan (SESP)

First released December 18, 2025

Summary of evidence quality of 6 cooking skills related articles

Capacity-building supportsStaff guidance and training

Dietetics and nutrition support

Published February 23, 2023

First released August 12, 2024

Summary of People, Culture and Wellbeing

First released February 14, 2025

Support and Feedback on the trial

First released December 2, 2025

Support Categories

First released December 22, 2025

Support Coordinator Panel Pilot

Support coordinationReasonable and necessary supportsPlan budgets and managementStaff guidance and trainingDelegations and decision authorityRisk, compliance and integrity

First released July 10, 2025

Supportable Impairments

First released April 16, 2025

Supported independent living

First released May 20, 2025

Supported independent living

First released April 17, 2025

Supporting You Through Challenging Situations (The P.U.S.H Button)

Global developmental delayHearing loss and deafness

First released July 2, 2025

Supports that are 'NDIS supports'

Occupational therapyExercise physiologyand 18 more...

Supports that provide evidence-based therapy to help participants...

Occupational therapySpeech pathologyand 15 more...

First released July 24, 2025

Sustainability Committee meeting of 11 July 2024

Sustainability Committee meeting of 30 July 2025

Acquired brain injuryEpilepsy

Sustainability Committee, 5 SEPTEMBER 2025

TAB Advice Request

First released January 29, 2025

TAB Advice Request

First released March 19, 2025

Table 3: DSW-Related Supports Scheme Statistics — All Providers

AutismAttention deficit hyperactivity disorderand 3 more...

First released July 10, 2025

Table 4: Treatment setting and intervention characteristics

Occupational therapySpeech pathologyand 6 more...

First released March 12, 2025

Table 30: Online Form Participant Respondents and How They Manage Their Funding

Participant goals and statementsReasonable and necessary supportsPlan budgets and managementSupport coordinationStaff guidance and trainingDelegations and decision authority

PhysiotherapyOrthotics and prostheticsand 4 more...

First released July 10, 2025

Table D.9 Proportion of active participant plans by primary disability group as at 30 June 2025

Intellectual disabilityHearing loss and deafness

Domestic assistanceWheelchairsand 3 more...

First released November 18, 2024

The Benefits of Power Wheelchair Tilt, Recline and Leg Rests, Power Wheelchair Standing Systems, and Standing Frames for Power Wheelchair Users

Cerebral palsyMultiple sclerosisand 2 more...

Occupational therapyMeal preparation supportWheelchairs

First released June 4, 2025

The contents of this document are OFFICIAL: SENSITIVE

First released May 30, 2025

The Hon Christian Porter MP Minister for Social Services Parliament House

The Hon Jane Prentice MP Assistant Minister for Social Services Parliament House

The National Disability Insurance Scheme: The World Health Organisation Disability Assessment Schedule (WHODAS) 2.0

Intellectual disabilityGlobal developmental delayand 5 more...

Global developmental delayHearing loss and deafnessMotor neurone disease

First released March 19, 2025

The NDIA's total expenditure in the 2023-2024 financial year incurred through responding to applications before the Administrative Appeals Tribunal (AAT)

First released November 14, 2024

The title, file name and date published for each of the 163 documents identified during the preliminary search in FOI 24/25-1088

Meal preparation supportMedium term accommodationHome modifications

First released September 19, 2025

The total number of participants leaving the scheme due to mortality from 1 July 2023 – 30 June 2024

First released July 2, 2025

Therapy for chronic incomplete cervical spinal cord injury

PhysiotherapyOccupational therapyWheelchairs

First released October 4, 2024

Therapy supports

AutismHearing loss and deafnessand 5 more...

PhysiotherapyOccupational therapyand 18 more...

First released April 14, 2026

Therapy supports

AutismHearing loss and deafnessand 7 more...

AutismBipolar disorderand 9 more...

First released May 9, 2025

Thermoregulation and air conditioning

PsychologyWheelchairs

Thermoregulation and air conditioning

AutismSchizophrenia spectrum disordersand 9 more...

First released December 2, 2024

THIS CHART REFLECTS THE AGENCY'S STRUCTURE AND POSITION OCCUPANCY EFFECTIVE 22 SEPTEMBER 2025

First released April 23, 2026

Positive behaviour supportApplied behaviour analysisEarly childhood early intervention

First released March 19, 2025

To: Shane Subject: For Clearance: RES 246 ABA and positive behaviour support - 21 July 2022

Positive behaviour supportApplied behaviour analysisEarly childhood early intervention

First released March 19, 2025

To: Star, Naomi Subject: Cleared: RES 335 Reducing Applied Behaviour Analysis over time - 8 January 2024

Occupational therapyPositive behaviour supportApplied behaviour analysis

First released May 9, 2025

To: TAPIB.Research RE: RES 246 ABA and Positive behaviour support - 22 July 2022

First released March 19, 2025

To: TAPIB.Research RE: RES 246 Scope of ABA

First released March 19, 2025

To: TAPIB.Research RE: Research - 31 May 2022

PsychologyPositive behaviour supportApplied behaviour analysis

First released March 19, 2025

To: TAT.RESEARCH RE: RES 246 ABA and Positive behaviour support - 22 July 2022

AutismHearing loss and deafnessMultiple sclerosis

First released March 19, 2025

To: TAT.RESEARCH RE: RES 246 Scope of ABA - 7 July 2022

First released March 19, 2025

Top 1,000 Direct Payments to Providers from 01Jul2025 to 30Jun2026

CounsellingSupport coordinationand 2 more...

Top 1,000 Indirect Payments to Providers from 01Jul2024 to 30Jun2025

First released October 7, 2025

Top 1,000 Indirect Payments to Providers from 01Jul2025 to 30Jun2026

Top 1,000 Providers by Direct Payments from 01 July 2023 - 01 July 2024

Occupational therapyOrthotics and prostheticsand 4 more...

First released September 3, 2025

Top 1,000 Providers by Direct Payments from 01 July 2024 - 01 July 2025

Occupational therapyOrthotics and prostheticsand 4 more...

First released September 3, 2025

Top 10 terrific traits of People living with Autism

AutismSchizophrenia spectrum disordersand 2 more...

First released February 21, 2025

Top PMA claim payments for 09_008_0116_6_3 Therapy - Innovative Community

First released September 8, 2025

Total Payments and Participants for Motor Neuron Disease

Total Payments for Home Modifications, Assistive Technology and Consumables in FY 2024-25, broken down by registration group ($000)

Total Payments made to each Customer Number for 09_008_0116_6_3 Therapy - Innovative Community

Speech pathologyMusic therapyand 4 more...

First released September 8, 2025

Transcranial magnetic stimulation for the treatment of psychosocial conditions

Therapy supportsReasonable and necessary supportsStaff guidance and training

Schizophrenia spectrum disordersBipolar disorderand 5 more...

Neuropsychology

Published June 23, 2023

First released August 12, 2024

Trauma Informed Approach Fact Sheet

First released July 8, 2026

Unable to Progress with planning

Planning meetingsParticipant goals and statementsReasonable and necessary supportsStaff guidance and trainingProcedural fairness and reasons

Version 2.0

First released July 26, 2024

Understand age and residence

First released June 5, 2025

Understand and check plan comments

Exercise physiologyPodiatryand 17 more...

First released March 19, 2025

Understand and choose the right plan change request

Plan reassessmentReasonable and necessary supportsStaff guidance and trainingPrivacy and information access

Occupational therapyLocal area coordination

Version 2.0 · Published April 18, 2024

First released July 8, 2026

Understand and choose the right plan change request

Understand and talk about a plan continuation in PACE

Positive behaviour supportGroup and centre-based activitiesand 2 more...

First released October 30, 2025

Understand and update the plan conversation support tool

Vision aids

First released March 19, 2025

Understand and update the plan conversation support tool

First released May 20, 2025

Understand behaviour support

First released December 22, 2025

Understand claim verification

First released May 20, 2025

Understand consent requirements

First released June 5, 2025

Understand critical incidents involving non-participants

Global developmental delayHearing loss and deafness

First released July 2, 2025

Understand disability requirements

Global developmental delayHearing loss and deafness

First released August 30, 2024

Understand disability requirements

First released July 10, 2025

Understand disability requirements

First released February 19, 2025

Understand disability requirements

First released December 18, 2024

Understand early intervention

Global developmental delayHearing loss and deafness

First released June 5, 2025

Understand early intervention requirements

First released March 28, 2025

Understand early intervention requirements

Early intervention requirementsDisability requirementsParticipant goals and statementsReasonable and necessary supportsStaff guidance and training

Global developmental delayHearing loss and deafness

Global developmental delayHearing loss and deafness

Version 1.0 · Published July 7, 2023

First released June 26, 2024

Understand early intervention requirements

First released February 19, 2025

Understand functional capacity

First released July 2, 2025

Understand procedural fairness for eligibility reassessments

Specialist disability accommodationSupport coordinationPlan management

First released October 30, 2025

Understand provider relationships

First released September 12, 2025

Understand psychology supports

First released September 25, 2026

Understand psychology supports

Schizophrenia spectrum disordersAnxiety disorders

First released September 25, 2026

Understand psychology supports

Occupational therapyArt therapyand 5 more...

Understand self-care and community access supports

Personal care supportMeal preparation supportand 2 more...

Understand self-care and community access supports

Personal care supportMeal preparation supportand 2 more...

Understand social and community participation supports for a participant in a shared living arrangement - Case examples

Community access supportNDIS-funded transport

First released May 2, 2025

Understand transport supports

NDIS-funded transport

First released June 26, 2024

Understand transport supports

First released December 18, 2024

Understand transport supports

Community access supportNDIS-funded transport

First released February 19, 2025

Understand transport supports

Community access supportNDIS-funded transport

Understand work and study supports

CounsellingCommunity access supportand 6 more...

First released February 19, 2025

Understand your Restricted Access Officer role

Staff guidance and trainingDelegations and decision authorityPrivacy and information accessAccessible communicationInterpreting and translationPlanning meetings

First released July 3, 2024

Understanding an internal review

Schizophrenia spectrum disordersBipolar disorderEating disorders

First released July 8, 2026

Understanding an internal review

Understanding Suicide and Self Harm Fact Sheet

Intellectual disabilityAcquired brain injuryand 2 more...

First released July 2, 2025

Update a person account

First released March 28, 2025

Update of the Annual Review of Price Controls

Update participant streaming

Supported independent livingLocal area coordination

First released October 17, 2024

Update the participant's disabilities using the update person account case

Update the reassessment date in a participant budget update

Update to the Supported Independent Living (SIL) Review of Price Controls

Community access supportGroup and centre-based activitiesand 3 more...

Upload evidence to support an eligibility reassessment (ER) case

First released May 2, 2025

Urgent briefing required - NDIS Appeals process discussion

First released July 11, 2025

Urgent review - NDIS saving breakdown [SEC=OFFICIAL] (to inform reporting, not for attribution)

First released December 3, 2024

USE OF AI/ML AND ADVANCED TECHNOLOGIES WITHIN NDIA

First released December 2, 2025

Use of Artificial Intelligence, Generative AI, and Machine Learning — Interim Policy

First released December 2, 2025

Use of social media

Staff guidance and trainingRisk, compliance and integrityRecords, data and information systemsPrivacy and information access

First released May 18, 2016

Use the specialist disability accommodation (SDA) calculator

PhysiotherapyPsychologyand 3 more...

First released May 20, 2025

Verification of Identity (VOI) for a Participant- PACE

First released December 18, 2025

Verify age and residence with

First released June 5, 2025

View and update a home and living application

Specialist disability accommodationMedium term accommodation

First released May 20, 2025

View completed and withdrawn requests for internal review recorded in the s100 form

Internal reviewStaff guidance and trainingProcedural fairness and reasonsRecords, data and information systems

Version 2.0 · Published August 10, 2021

First released July 8, 2026

View or edit an open request for internal review

First released December 18, 2024

What evidence of disability is required?

First released February 19, 2025

What is ACC?

Therapy supportsAssistive technologyAccessible communication

AutismDown syndrome

Augmentative and alternative communication devices

First released March 12, 2025

What principles do we follow to create your plan?

Occupational therapyBathroom and toileting equipmentand 2 more...

First released April 29, 2025

When to withdraw an access application

First released June 5, 2025

Who is responsible for the supports you need?

First released April 29, 2025

Whole release - document boundaries require review

First released October 2, 2026

Withdraw a request for internal review

First released July 8, 2026

Within Budget Threshold Manual Payment Requirements CRM plans

Work Instruction: Concurrent Support Request

First released September 5, 2025

Work Instruction: How to complete Form - Evidence of developmental delay (EODD) for children younger than 6 in early childhood partner areas.

WheelchairsWalking aids

First released October 29, 2025

Work Plan for Annual Monitoring and Review of Price Controls

Work Practice — Access Sub Process

First released September 12, 2025

WORKPLACE SUPPORTS TRIAGE How To Guide

Younger Onset Dementia Snapshot

Younger Onset Dementia Snapshot

First released February 19, 2025

Younger Onset Dementia Snapshot

PhysiotherapyPersonal care supportand 7 more...

First released November 18, 2024

Your plan

First released September 12, 2025

Your privacy and information

First released December 18, 2025

Your review rights

First released April 23, 2024

AAT Case Management Guide - Applied Behavioural Analysis (ABA)

Therapy supportsReasonable and necessary supportsParticipant goals and statementsPlanning meetingsStaff guidance and trainingDelegations and decision authority

AutismIntellectual disabilityand 9 more...

First released July 31, 2024

AAT Case Management Guide Access to the NDIS

First released December 20, 2024

AAT Case Management Guide Disability Related Health Supports

Speech pathologyPodiatryand 2 more...

First released December 20, 2024

AAT Case Management Guide: Access for Chronic Health Conditions

First released March 19, 2025

AAT Case Management Guide: Assistive Technology: Low-Cost Consumables

First released March 19, 2025

AAT Case Management Guide: Capacity Building Supports

First released March 19, 2025

Access and Eligibility Reassessment (ER) Practice Guide

Global developmental delayHearing loss and deafness

AudiologyPersonal care supportEarly childhood early intervention

First released May 13, 2025

Access and Eligibility Reassessment (ER) Practice Guide - NDIS Amendment Act 2024

Global developmental delayHearing loss and deafness

First released May 13, 2025

Access and Eligibility Reassessment (ER) Practice Guide – Current NDIS Act 2013

Global developmental delayHearing loss and deafness

Access for Chronic Health Conditions

First released January 14, 2025

Acquired brain injury Disability Snapshot

Intellectual disabilityHearing loss and deafnessand 2 more...

WheelchairsPeer support

First released November 18, 2024

Action a budget update

NDIS-funded transportLocal area coordination

Action a plan approval case when access is granted without pre-access information gathering

First released February 19, 2025

Activity Four - Answers

Access decisionsDisability requirementsEarly intervention requirements

Version v1.0 · Published November 5, 2024

First released February 13, 2025

ADA WOA Inflation Update

Participant goals and statementsPlan budgets and managementSupport coordinationInterpreting and translation

AutismIntellectual disabilityCerebral palsy

Supported independent livingSupport coordinationPlan management

First released September 12, 2024

Add a new primary disability

First released February 4, 2025

Add and link evidence to a case

Operational guidelineReleased 2 times

First released February 4, 2025

Add or update support coordination funding in a plan approval case

Support coordinationPlan reassessmentReasonable and necessary supportsStaff guidance and training

Intellectual disabilityAcquired brain injuryand 2 more...

Support coordinationSpecialist support coordinationLocal area coordination

Version V2.0

First released September 26, 2024

Advisory Team Advice Form – Request No.

Music therapyApplied behaviour analysisPersonal care support

First released October 16, 2023

Animal Assisted Therapy and Assistance Animals

AutismAnxiety disordersand 4 more...

Occupational therapyPsychologyand 2 more...

First released July 30, 2024

Applicant - record disability conditions and impairments

First released February 4, 2025

Applied Behaviour Analysis for adults with ASD

Therapy supportsCapacity-building supportsReasonable and necessary supportsParticipant goals and statementsStaff guidance and training

PsychologyApplied behaviour analysis

First released July 30, 2024

Applied Behavioural Analysis (ABA)

First released April 29, 2025

Applying to the NDIS

Released 6 times

First released February 4, 2025

Approve or override a streaming case (Streaming and Restreaming)

Cerebral palsyMultiple sclerosisSpinal cord injury

First released October 17, 2024

Arm cycle ergometer for spinal cord injury

First released October 4, 2024

ASD and DLD diagnoses after 6 years old

Disability requirementsAccess evidenceStaff guidance and training

AutismAttention deficit hyperactivity disorderand 7 more...

Version 1.0 · Published February 15, 2022

First released July 30, 2024

ASD Stocktake of Resources

Therapy supportsAssistive technologySupport coordinationAccess decisionsDisability requirementsStaff guidance and training

AutismIntellectual disabilityEpilepsy

Orthotics and prostheticsMusic therapyand 7 more...

First released July 30, 2024

Assist the participant with their preferred method of communication

Accessible communicationPreferred communication methodsInterpreting and translationStaff guidance and training

First released July 3, 2024

Assistive Technology

WheelchairsHome modifications

First released February 21, 2025

Assistive Technology (AT): Low Cost-Consumables

First released December 20, 2024

Assistive Technology (equipment, technology and devices)

Multiple sclerosisSpeech, language and communication needs

First released August 18, 2026

Audit, Risk & Finance Committee Charter

Delegations and decision authorityRisk, compliance and integrityRecords, data and information systemsInternal reviewStaff guidance and training

First released September 28, 2021

Autism (Level of Function 11 to 15 - LOW) as NOT Primary disability at SEP/25

First released July 9, 2026

Autism spectrum disorder Disability Snapshot

Occupational therapySupport coordination

First released November 18, 2024

Autistic burnout

Disability requirementsStaff guidance and training

AutismDepressive disorders

Published March 12, 2024

First released July 30, 2024

Behaviour Supports

PsychologyPositive behaviour support

First released April 29, 2025

Behaviour Supports

First released April 29, 2025

Benefits of sexual activity for women

Access decisionsDisability requirementsEarly intervention requirementsReasonable and necessary supportsSupport coordinationCapacity-building supports

Multiple sclerosisSpinal cord injury

First released July 23, 2024

Blindness and vision impairment Disability Snapshot

Hearing loss and deafnessBlindness and low vision

Life skills developmentAssistance dogs

First released November 18, 2024

Carers Disability Snapshot

AutismAttention deficit hyperactivity disorderand 4 more...

Personal care supportIn-home supportShort term accommodation

First released December 18, 2024

Case Management Guide: Access to the NDIS

Global developmental delayEpilepsyAmputation or limb difference

First released March 19, 2025

Case Management Guide: Assistive Technology (AT): Low Cost-Consumables

First released March 19, 2025

Changing your plan

First released December 18, 2024

Check eligibility – DIS – social and economic impact

First released December 18, 2024

Check eligibility – EI – likely to reduce future support needs

Acquired brain injuryParkinson's disease

First released December 18, 2024

Check eligibility – Terminal illness

Community nursing

First released June 5, 2025

Check treating professional details

First released June 5, 2025

CI Connect – Severity Tools

First released February 19, 2025

CI Connect – Severity Tools: Team Facilitation Discussion Questions

First released February 19, 2025

Cognitive Behaviour Therapy for Emotional Regulation in Children with Autism

AutismAnxiety disordersand 2 more...

Cognitive behavioural therapy

First released July 30, 2024

Complete a desktop review before a check-in

Support coordinationPlan managementLocal area coordination

First released February 4, 2025

Complete a Planning Internal Review Decision

Standard operating procedureReleased 12 times

Planning meetingsParticipant goals and statementsPlan reassessmentReasonable and necessary supportsStaff guidance and trainingProcedural fairness and reasons

Occupational therapySupported independent livingand 5 more...

Version V16.0

First released June 26, 2024

Complete a Planning Internal Review Decision

Standard operating procedureReleased 4 times

Internal reviewParticipant goals and statementsReasonable and necessary supportsPlan reassessmentRecords, data and information systemsProcedural fairness and reasons

Occupational therapySupported independent livingand 4 more...

Version V12.0

First released June 26, 2024

Complete a streaming case

Intellectual disabilityAcquired brain injuryand 3 more...

Supported independent livingLocal area coordinationPeer support

First released June 5, 2025

Complete a streaming case (Streaming and Restreaming)

Intellectual disabilityAcquired brain injuryand 3 more...

Supported independent livingLocal area coordinationPeer support

First released October 17, 2024

Complete checklist in the access request case

First released September 4, 2025

Complete form in the access request case

First released February 4, 2025

Complete personal and environmental circumstances case

Participant goals and statementsDisability requirementsEarly intervention requirementsReasonable and necessary supportsCapacity-building supportsRecords, data and information systems

Version V6.0

First released June 26, 2024

Complete pre-assessment for an access decision

First released March 28, 2025

Complete the Determine Plan Management task

Plan budgets and managementReasonable and necessary supportsStaff guidance and trainingProcedural fairness and reasons

First released August 30, 2024

Complete the determine the funded supports task

Reasonable and necessary supportsParticipant goals and statementsPlan reassessmentCapacity-building supports

Home modificationsNDIS-funded transportPlan management

Specialist disability accommodationHome modificationsand 3 more...

First released October 30, 2025

Create a person account

First released February 4, 2025

Create a plan reassessment (or variation) request (PRR)

Plan reassessmentStaff guidance and trainingRecords, data and information systems

Version 4.0 · Published November 17, 2022

First released February 4, 2025

Create a plan reassessment (s48) request

Plan reassessmentStaff guidance and training

Home modificationsVehicle modificationsand 2 more...

Version 1.0 · Published April 18, 2024

First released February 4, 2025

Create a technical advice case

First released August 31, 2026

Create a technical advice case

First released February 21, 2025

Create and action a request for a replacement support

First released February 27, 2025

Creating your plan

Global developmental delayMultiple sclerosisMuscular dystrophy

Occupational therapyPositive behaviour supportand 12 more...

First released October 29, 2025

Creating your plan

Planning meetingsParticipant goals and statementsPlan reassessmentReasonable and necessary supports

Occupational therapyCommunity access supportand 7 more...

First released February 7, 2024

Critical Incidents

First released April 29, 2025

Critical Incidents

First released April 29, 2025

Deafness and Hearing Impairment Snapshot

Intellectual disabilityHearing loss and deafnessand 2 more...

Speech pathologyAudiologyand 4 more...

First released November 18, 2024

DELEGATE REVIEW COMPLETE – FOR RELEASE: PIA 22/23-XXXX

First released February 8, 2025

DELEGATE REVIEW: PIA 22/23-XXXX

Risk, compliance and integrityStaff guidance and trainingRecords, data and information systems

First released February 8, 2025

Deloitte - Review of Fraud Intelligence and Investigation Functions

Audit or review

Published March 10, 2022

First released June 23, 2023

Descriptions of impairment

First released June 5, 2025

Descriptions of impairment categories

First released September 4, 2025

Determine the funded supports in early childhood

Reasonable and necessary supportsEarly intervention requirementsParticipant goals and statementsCapacity-building supportsAssistive technologyStaff guidance and training

Version 9.0

First released October 16, 2023

Diagnoses of Autism Spectrum Disorder using the DSM-5

First released July 30, 2024

Disability Related Health Supports

PodiatryMeal preparation support

First released February 21, 2025

Disability Related Health Supports - Policy Implementation Bowel care consumables – Addendum to CAPS and SAS information

Operational guidelineReleased 2 times

Reasonable and necessary supportsStaff guidance and training

First released January 29, 2025

Discuss a participant plan change request

Personal care supportVehicle modificationsPlan management

Discuss funded supports

Specialist disability accommodationSupport coordinationLocal area coordination

DM ASSESSMENT – FOI 22/23-XXXX (Name)

Post-traumatic stress disorderEpilepsyAmputation or limb difference

First released February 8, 2025

Dorsal Root Ganglion Stimulation for Complex Regional Pain Syndrome

Early Intervention, Rehabilitation and Return to Work: A Guide for Case Managers

EC Early childhood intervention supports guide (EC Guide)

Personal care supportKey worker support

First released September 3, 2026

Effective management of auditory differences in people with autism

Occupational therapyAudiologyand 6 more...

First released July 30, 2024

Efficacy of chiropractic treatment

PhysiotherapyChiropractic

First released October 4, 2024

Ethical Concerns with Applied Behavioural Analysis for Autism Spectrum Disorder

AutismAttention deficit hyperactivity disorderand 7 more...

First released February 20, 2025

Evidence of Disability Eligibility Reassessment

Access decisionsDisability requirementsAccess evidenceStaff guidance and training

Version V1.0 · Published November 5, 2024

First released February 13, 2025

Exercise physiology and stroke

PhysiotherapyExercise physiology

First released October 4, 2024

Eye movement desensitisation and response therapy for people with Autism Spectrum Disorder and Obsessive Compulsive Disorder

Therapy supportsDisability requirements

AutismAnxiety disordersand 2 more...

PsychologyCognitive behavioural therapyand 2 more...

Published November 1, 2022

First released July 30, 2024

Fetal Alcohol Spectrum Disorder Disability Snapshot

Global developmental delayFetal alcohol spectrum disorder

Occupational therapySpeech pathologyEarly childhood early intervention

First released November 18, 2024

Fibromyalgia

Therapy supportsAssistive technologySupport coordinationReasonable and necessary supportsParticipant goals and statementsPlanning meetings

Depressive disordersObsessive compulsive disorderand 3 more...

First released July 9, 2024

Finalise eligibility reassessment decision

Intellectual disabilityAcquired brain injuryand 2 more...

First released December 18, 2024

Finalise Participant Streaming task

First released July 8, 2026

FOI 22/23- XXXX – Communication – 'Subject Matter’

First released February 8, 2025

FOI 22/23-XXXX – Your request for information – Revision/Clarification of scope

First released February 8, 2025

FOI 24/25-0151

AutismAnxiety disordersand 3 more...

Occupational therapyDietetics and nutrition supportand 5 more...

First released February 20, 2025

Foot Orthoses for people with Autism Spectrum Disorder

Research reportReleased 4 times

Therapy supportsAssistive technologyReasonable and necessary supportsStaff guidance and training

PhysiotherapyPodiatryand 2 more...

Version 1.0 · Published November 25, 2021

First released September 18, 2024

FOR ACTION: DUE TIME Day Month Year - Call Transcript Request - FOI 22/23-xxxx (Name)

First released February 8, 2025

FOR ACTION: SEARCH CONSULT – Due 12pm DD Month YYYY – FOI 22/23-XXXX (name) – Request for FOI Document Searches and Advice

Privacy and information accessRecords, data and information systems

First released February 8, 2025

Fragile X syndrome Disability Snapshot

Occupational therapySpeech pathologySupport coordination

First released November 18, 2024

Freedom of Information request — Request consultation process

First released February 20, 2025

Freedom of Information request and opportunity to make submission

First released February 8, 2025

Freedom of Information request and opportunity to make submission

First released February 8, 2025

Frequently asked questions about legislation

Released 11 times

Occupational therapySpeech pathologyand 16 more...

First released June 11, 2025

Functional Call Handling

First released February 13, 2025

Funding Period Snapshot - Early Childhood Intervention Supports

Disability requirementsRisk, compliance and integrity

First released October 29, 2025

Fw: Menzies NDIS analysis [SEC=OFFICIAL] — s47F- personal privacy Lucy <Lucy.s47F- personal privacy@Health.gov.au> to News; media (Thursday, 4 September 2025 7:45 AM)

EmailReleased 2 times

Published September 4, 2025

First released December 9, 2025

Global Developmental Delay Disability Snapshot

Family therapyCounsellingEarly childhood early intervention

First released November 18, 2024

Guide - Therapy supports

Orthotics and prostheticsLocal area coordination

First released August 18, 2026

Guide - Therapy supports Appendix A

Bipolar disorderEating disordersBlindness and low vision

Knowledge articleReleased 3 times

First released April 29, 2025

Guide - Therapy supports Appendix B

Therapy supportsCapacity-building supportsAssistive technologySupport coordinationHome and livingStaff guidance and training

Occupational therapySpeech pathologyand 2 more...

Version 2.0

First released September 26, 2024

Guide – Complex support needs

First released August 31, 2026

Guide – Safeguarding the participant’s interests

Occupational therapyPositive behaviour supportand 5 more...

First released September 5, 2025

Guide to Reasonable and Necessary (R & N) decisions

Cerebral palsyMultiple sclerosis

Occupational therapyMeal preparation support

First released January 31, 2025

Home Modifications

First released February 21, 2025

How to apply for the NDIS in PACE

First released March 19, 2025

Huntington’s Disease Disability Snapshot

PsychologyCounsellingSupport coordination

First released November 18, 2024

Impairment categories guide

AutismIntellectual disabilityand 20 more...

First released June 5, 2025

Impairment categories guide

AutismIntellectual disabilityand 10 more...

First released February 4, 2025

Include disability-related health supports or meal preparation supports in the participant’s plan

Disability requirementsReasonable and necessary supportsPlan reassessmentParticipant goals and statementsPlanning meetingsAccessible communication

PhysiotherapySpeech pathologyand 11 more...

Version V6.0

First released June 26, 2024

Include Support Coordination in a plan

Standard operating procedureReleased 5 times

Support coordinationReasonable and necessary supportsPlan budgets and managementStaff guidance and trainingParticipant goals and statements

Intellectual disabilityAcquired brain injuryand 3 more...

Support coordinationSpecialist support coordinationand 2 more...

Version 8.0 · Published February 23, 2021

First released June 26, 2024

Individualised living options

Positive behaviour supportPersonal care supportand 9 more...

First released April 14, 2025

Information in relation to how many participants under 18 years old are currently in SDA funded by the NDIS. How many participants under 18 and receiving SIL or ILO funding from the NDIS.

First released April 10, 2025

Intellectual Disability Snapshot

PsychologyPersonal care supportSupported employment

First released December 18, 2024

Introduction to complex decision making

Access decisionsDisability requirementsAccess evidenceStaff guidance and training

Global developmental delaySchizophrenia spectrum disordersAnxiety disorders

Version V1.0 · Published January 9, 2024

First released February 13, 2025

IRT - Complete an access or revocation Internal Review Case

IRT - Complete an internal review of a decision to vary impairments categories information

IRT - Conduct a desktop review

IRT - Create an internal review case for compensation recoveries decision

IRT - Intake of an internal review request

IRT - Planning request internal note templates

Occupational therapySpecialist disability accommodationand 4 more...

First released August 28, 2026

IRT - What will be considered as part of an internal review

Legislation change: Cutover period

First released February 13, 2025

Log an activity or internal note

First released April 16, 2025

Long COVID-19

Reasonable and necessary supportsTherapy supportsCapacity-building supportsStaff guidance and trainingPrivacy and information access

Occupational therapySpeech pathologyCognitive behavioural therapy

First released August 12, 2024

Mainstream and community supports

Schizophrenia spectrum disorders

First released August 18, 2026

Make a plan change decision

Specialist disability accommodationHome modificationsand 2 more...

Make a Request for Service (Support coordination and recovery coach)

Standard operating procedureReleased 4 times

Support coordinationParticipant goals and statementsPlan budgets and managementStaff guidance and trainingDelegations and decision authority

Home modificationsSupport coordinationSpecialist support coordination

Version 2.0 · Published October 7, 2021

First released September 26, 2024

Make an access decision - post legislation changes

First released December 2, 2024

Make an access decision – Post-legislation changes

First released February 19, 2025

Make an access decision – Pre-legislation changes

First released February 19, 2025

Make fund management decision

First released February 27, 2025

Middle childhood and adolescent development

AutismSchizophrenia spectrum disordersand 5 more...

Occupational therapyCounsellingMeal preparation support

First released September 25, 2024

Motor neurone disease Disability Snapshot

First released November 18, 2024

Multiple sclerosis Disability Snapshot

Personal care supportPeer support

First released November 18, 2024

Myalgic encephalomyelitis / Chronic fatigue syndrome

PhysiotherapyCognitive behavioural therapy

First released July 24, 2024

NDIA Board Meeting - 25 May 2023 - 9. Annual Pricing Review

First released June 10, 2025

NDIA Board Meeting - 27 April 2022 - 4. Corporate Aspirations

First released June 10, 2025

NDIA Research Paper: Sexual Activity Supports

First released July 23, 2024

NDIA Risk Management Strategy

Risk, compliance and integrityDelegations and decision authorityStaff guidance and trainingProcedural fairness and reasonsRecords, data and information systems

First released July 3, 2024

No quote provided for high cost assistive technology

Assistive technologyReasonable and necessary supports

Version V5.0

First released June 26, 2024

Number of outstanding access requests and access decisions

Eating disordersCerebral palsy

First released January 31, 2025

Nutrition supports including meal preparation

Speech pathologyDietetics and nutrition supportand 5 more...

First released August 18, 2026

Operational Protocol for NDIS participants at risk.

Participant goals and statementsReasonable and necessary supportsRisk, compliance and integrityStaff guidance and trainingDelegations and decision authority

Positive behaviour supportShort term accommodationSupport coordination

First released July 3, 2024

Overview of Access decision making

Access decisionsDisability requirementsEarly intervention requirementsAccess evidenceStaff guidance and trainingInternal review

First released February 13, 2025

Overview of ER decision making

First released February 13, 2025

Participants with Primary Disability Group of Autism

Plan budgets and managementRecords, data and information systems

First released August 28, 2023

Payments and funding amounts (Section 45)

Reasonable and necessary supportsPlan budgets and managementStaff guidance and trainingDelegations and decision authorityRisk, compliance and integrity

Cerebral palsyMultiple sclerosisSpinal cord injury

Version 2.0 · Published July 22, 2025

First released December 18, 2025

Physical Disability Snapshot

First released December 18, 2024

Physiotherapy and exercise for progressive neurological conditions

Multiple sclerosisParkinson's diseaseand 2 more...

PhysiotherapyExercise physiologyand 2 more...

First released October 4, 2024

Plan Duration Matrix

Global developmental delayHearing loss and deafness

Positive behaviour supportSpecialist disability accommodation

First released October 29, 2025

Practice Guide - Motor Neurone Disease

Therapy supportsSupport coordinationParticipant goals and statementsPlanning meetingsReasonable and necessary supportsStaff guidance and training

Version V11.0 · Published January 12, 2021

First released October 11, 2024

Practice Guide – Children living in a formal voluntary arrangement outside the family home

Access decisionsDisability requirementsEarly intervention requirementsPlanning meetingsParticipant goals and statementsPlan reassessment

Occupational therapyPsychologyand 6 more...

Version V8.0

First released September 26, 2024

Practice Guide – Children living in a formal voluntary arrangement outside their family home

Occupational therapySpeech pathologyand 13 more...

First released November 9, 2023

Practice Guide – Complex Support Needs Pathway

Participant goals and statementsReasonable and necessary supportsSupport coordinationHome and livingStaff guidance and trainingPrivacy and information access

Positive behaviour supportMedium term accommodationSupport coordination

First released October 16, 2023

Practice Guide – Disability-Related Health Supports

Reasonable and necessary supportsTherapy supportsAssistive technologyHome and livingStaff guidance and training

Version 6.0 · Published September 29, 2020

First released August 18, 2026

Practice Guide – Early childhood planning

AutismGlobal developmental delayand 3 more...

Positive behaviour supportPersonal care supportand 10 more...

First released October 16, 2023

Practice Guide – Identifying Housing Solutions

First released February 19, 2025

Practice Guide – Motor Neurone Disease

Therapy supportsSupport coordinationPlanning meetingsParticipant goals and statementsReasonable and necessary supportsStaff guidance and training

Version V11.0 · Published January 12, 2021

First released September 26, 2024

Practice Guide – Nutrition Supports

Intellectual disabilityCerebral palsySpinal cord injury

Dietetics and nutrition supportPersonal care supportand 7 more...

First released March 19, 2025

Practice Guide – Participant Critical Incident

Participant goals and statementsReasonable and necessary supportsStaff guidance and trainingPrivacy and information accessProcedural fairness and reasonsRisk, compliance and integrity

CounsellingWheelchairsand 3 more...

First released September 2, 2024

Practice Guide – Positive Behaviour Support and Behaviours of Concern

Released 6 times

Speech pathologyPsychologyand 10 more...

First released August 14, 2024

Practice Guide – Psychosocial Disability

Planning meetingsParticipant goals and statementsReasonable and necessary supportsPlan budgets and managementNominees, families and carersStaff guidance and training

PsychologyCognitive behavioural therapyand 4 more...

Version V11.0 · Published January 8, 2021

First released August 13, 2026

Practice Guide – Safeguarding the participant’s interests

Occupational therapyPositive behaviour supportand 7 more...

First released February 19, 2025

Practice Guide – Understanding Therapy Supports

Bipolar disorderEating disordersand 4 more...

First released October 16, 2023

Prader-Willi syndrome Snapshot

Independent advocacy

First released March 10, 2025

Preliminary Considerations: NDIS supports for weight management

Reasonable and necessary supportsParticipant goals and statementsStaff guidance and trainingDelegations and decision authorityPrivacy and information access

AutismGlobal developmental delayand 3 more...

Exercise physiologyDietetics and nutrition supportEarly childhood early intervention

First released January 8, 2025

Principles of s100 Planning Review

ProcedureReleased 3 times

Plan reassessmentParticipant goals and statementsReasonable and necessary supportsStaff guidance and trainingDelegations and decision authorityPrivacy and information access

Home modificationsSupport coordination

Version V4.0

First released June 26, 2024

Principles of s100 Planning Review

Operational guidelineReleased 3 times

Planning meetingsParticipant goals and statementsPlan reassessmentReasonable and necessary supportsSupport coordinationStaff guidance and training

Acquired brain injury

Applied behaviour analysisPersonal care supportand 4 more...

Version V8.0 · Published February 10, 2023

First released June 26, 2024

Principles we follow to create your plan’

Participant goals and statementsReasonable and necessary supportsPlan budgets and managementStaff guidance and trainingDelegations and decision authorityRisk, compliance and integrity

First released May 17, 2021

Progress a plan change (s47A and s48) request over 21 days

First released October 30, 2025

Progress NDIS application in the system

Access decisionsDisability requirementsEarly intervention requirementsReasonable and necessary supportsStaff guidance and trainingPrivacy and information access

Global developmental delayHearing loss and deafness

Version V10.0

First released September 26, 2024

PROPOSAL TO UNDERTAKE A PROCUREMENT OVER $400,000 PROC-4807 – FOR THE PROVISION OF SUPPORT NEEDS ASSESSMENT TOOL(S) TO SUPPORT NDIS REFORM INITIATIVES

Psychosocial Disability Snapshot

Accessible communicationInterpreting and translationNominees, families and carersTherapy supportsCapacity-building supportsSupport coordination

Disability requirementsEarly intervention requirements

First released September 12, 2024

RE: Menzies NDIS analysis [SEC=OFFICIAL] — s47F- person Lauren on behalf of media to News; media (Thursday, 4 September 2025 11:24 AM)

EmailReleased 2 times

Disability requirementsEarly intervention requirements

Published September 4, 2025

First released December 9, 2025

RE: Menzies NDIS analysis [SEC=OFFICIAL] — s47F- person Lauren on behalf of media to s47F- personal privacy Lucy; News; media (Thursday, 4 September 2025 1:10 PM)

EmailReleased 2 times

Published September 4, 2025

First released December 9, 2025

Reasonable and Necessary Supports

Released 7 times

Global developmental delayBlindness and low visionSpinal cord injury

First released March 13, 2024

Reasonable and Necessary Supports

Released 8 times

First released April 14, 2025

Record a communication function classification score

First released February 19, 2025

Record a declined support

Art therapy

First released August 31, 2026

Record a request to apply for restricted access

Privacy and information accessAccessible communicationStaff guidance and trainingDelegations and decision authorityRecords, data and information systems

First released July 3, 2024

Record assessment - PEDI-CAT

First released March 19, 2025

Record assessment - WHODAS

Respite careSupport coordinationLocal area coordination

First released March 19, 2025

Record carers information

First released June 5, 2025

Record Information - Disease steps assessment

Blindness and low visionMultiple sclerosis

WheelchairsWalking aidsLocal area coordination

First released February 19, 2025

Record information - Expanded Disability Status Scale

Released 6 times

First released February 4, 2025

Record information - functional impact of hearing loss

Record information – Life Skills Profile (LSP - 16)

First released February 19, 2025

Support coordinationParticipant goals and statementsAccessible communicationStaff guidance and training

First released January 8, 2025

Research – Ehlers Danlos Syndrome

AutismAttention deficit hyperactivity disorderand 6 more...

CounsellingWheelchairs

First released December 2, 2024

Research – Factors affecting plan budget and utilisation

Plan budgets and managementReasonable and necessary supportsParticipant goals and statementsTherapy supportsCapacity-building supportsStaff guidance and training

Knowledge articleReleased 3 times

First released January 29, 2025

Research – Guillain Barre Syndrome

First released October 4, 2024

Research – List of Rapidly Progression Conditions

Therapy supportsAssistive technologyDisability requirementsReasonable and necessary supportsParticipant goals and statements

First released October 4, 2024

Research – Osteoporosis: Evidence Based Treatments

Therapy supportsCapacity-building supportsAssistive technologyStaff guidance and trainingDelegations and decision authorityPrivacy and information access

First released January 8, 2025

Research – Recreational Supports: Barriers to participation

Reasonable and necessary supportsAssistive technologyStaff guidance and training

Intellectual disabilityDown syndrome

PhysiotherapyExercise physiologyand 3 more...

Published November 13, 2020

First released October 14, 2024

Research – Resources to assist with determining personal care hours

Intellectual disabilitySpinal cord injury

Occupational therapyPersonal care supportHoists and transfer equipment

First released March 10, 2025

Research – Therapy Best Practice

Therapy supportsCapacity-building supportsAssistive technologySupport coordinationAccessible communicationInterpreting and translation

Multiple sclerosisParkinson's diseaseand 2 more...

First released March 10, 2025

Research – Treatment of Advanced Osteoarthritis, Spinal Stenosis and Functional Neurological Disorder

Therapy supportsCapacity-building supportsAssistive technologySupport coordinationAccess decisionsDisability requirements

Blindness and low visionMultiple sclerosis

Blindness and low visionEpilepsy

First released July 9, 2024

Research – Treatment of Chronic Migraine

PsychologyCognitive behavioural therapyCounselling

First released October 4, 2024

Research – Venous Thromboembolism (Deep Vein Thrombosis and Pulmonary Embolism): Evidence Based Treatment

Therapy supportsReasonable and necessary supportsStaff guidance and training

First released January 8, 2025

Research paper

AutismAttention deficit hyperactivity disorderand 14 more...

First released February 20, 2025

Research Request – Charcot orthotic restraint walker (CROW)

First released June 4, 2025

Research Request – Childhood Speech Apraxia

Research reportReleased 3 times

First released October 22, 2024

Research Request – Learning Supports for children with a disability in public and catholic school system

Capacity-building supportsStaff guidance and training

Published December 7, 2020

First released October 22, 2024

Research Request – NAPA Therapy

First released March 10, 2025

Research Request – Neurofeedback Therapy

AutismAttention deficit hyperactivity disorderand 2 more...

First released March 14, 2025

Research Request – Syndromic obesity & causative link to disability

First released May 16, 2025

Research Request – Updated Literature Review: Sensory products/ weighted items for participants with Autism

Occupational therapySensory equipment

First released July 30, 2024

Research Request — Early intervention for agoraphobia, anxiety or schizoaffective disorder

PhysiotherapyPodiatryand 8 more...

First released February 20, 2025

Response to FOI 21/22-1470

First released May 23, 2022

Responses - Blind Citizens Australia

PodiatryMeal preparation supportand 2 more...

First released February 13, 2025

Responsibilities of restricted access permissions

Delegations and decision authorityPrivacy and information accessStaff guidance and trainingProcedural fairness and reasonsAccessible communicationNominees, families and carers

First released July 3, 2024

Review and action returned technical advice case

First released February 21, 2025

Review and determine outcome for a restricted access request

Privacy and information accessProcedural fairness and reasonsStaff guidance and trainingAccessible communicationPreferred communication methodsDelegations and decision authority

First released July 3, 2024

Review and update the participant's disabilities in the vary impairment categories case

Review of the Act, Rules, Our Guidelines and NDIS Supports

First released February 13, 2025

Review the escalation and prioritisation matrix

Staff guidance and trainingProcedural fairness and reasonsComplaintsDelegations and decision authorityRisk, compliance and integrity

First released July 3, 2024

Review the referral information and complete the eligibility reassessment check

First released May 2, 2025

Reviewing our decisions

First released September 4, 2025

s24 & s25 Technical Advice (Access Requirements)

First released February 21, 2025

s34 Technical Advice Template

First released February 21, 2025

s34 Technical Advice Template (with s34 Detail)

First released February 21, 2025

Schizophrenia Disability Snapshot

Therapy supportsCapacity-building supportsSupport coordinationParticipant goals and statementsPlanning meetingsAccessible communication

Schizophrenia spectrum disorders

First released September 12, 2024

SDA Eligibility Guidance

Positive behaviour supportMeal preparation supportand 3 more...

First released April 14, 2025

Section 24(1)(c)

Personal care supportHome modifications

First released February 13, 2025

Sensory-based therapy

Knowledge articleReleased 3 times

Therapy supportsStaff guidance and training

Occupational therapyMusic therapyand 2 more...

Published September 29, 2022

First released July 30, 2024

Snapshot for Muscular Dystrophy

First released December 18, 2024

Specialist disability accommodation

Personal care supportSupported independent livingand 7 more...

First released April 14, 2025

Spinal Cord Injury Disability Snapshot

Community access supportWheelchairsBathroom and toileting equipment

First released November 18, 2024

Support Coordination - changes in inclusion/exclusion of Support Coordination budget for Plan Reviews in each month from January 2022

Plan reassessmentSupport coordinationPlan budgets and management

First released September 26, 2024

Support workers administering medication in Australia

Personal care supportWound careand 3 more...

First released August 12, 2024

Supported independent living

First released April 14, 2025

Supports that are ‘NDIS supports’

Global developmental delayHearing loss and deafness

Occupational therapyExercise physiologyand 18 more...

First released January 3, 2025

TAPIB Advisors

Orthotics and prostheticsAudiologyHome modifications

First released February 21, 2025

TAPIB Digest - Published Advice

First released February 21, 2025

Technical Advice and Practice Improvement Branch Services

Orthotics and prostheticsHome modifications

First released February 21, 2025

Templates for requesting further

Exercise physiologyPodiatryand 19 more...

First released September 10, 2025

Understand and view plan change decision letters

First released July 8, 2026

Understand disability requirements

Released 9 times

First released February 4, 2025

Understand early intervention requirements

Global developmental delayHearing loss and deafness

First released December 18, 2024

Understand functional capacity assessments

CounsellingPersonal care supportand 3 more...

First released December 23, 2024

Understand palliative care

First released June 5, 2025

Understand procedural fairness and eligibility reassessment requirements

First released December 18, 2024

Understand restricted access

Privacy and information accessStaff guidance and trainingAccessible communicationInterpreting and translationProcedural fairness and reasons

Community access supportSupported independent livingand 5 more...

First released July 3, 2024

Understand the draft budget

First released August 31, 2026

Understand work and study supports

CounsellingCommunity access supportand 6 more...

First released December 18, 2024

Understand your Restricted Access Manager role

Delegations and decision authorityStaff guidance and trainingPrivacy and information accessProcedural fairness and reasonsSupport coordination

First released July 3, 2024

Understanding an internal review

Intellectual disabilityAcquired brain injuryand 2 more...

First released September 4, 2025

Update participant streaming

Supported independent livingLocal area coordination

First released July 8, 2026

Upload requested evidence for a new applicant

First released June 5, 2025

USE OF AI/ML AND ADVANCED TECHNOLOGIES WITHIN NDIA

First released December 2, 2025

Use of AI/ML and Advanced Technologies Within NDIA

First released December 2, 2025

Vehicle modifications

First released February 21, 2025

What evidence of disability is required

First released September 4, 2025

What evidence of disability is required?

First released February 4, 2025

What principles do we follow to create your plan?

Occupational therapyBathroom and toileting equipmentand 2 more...

First released August 18, 2026

What principles do we follow to create your plan?

Operational guidelineReleased 2 times

Participant goals and statementsReasonable and necessary supportsPlan budgets and managementStaff guidance and trainingDelegations and decision authority

Occupational therapyBathroom and toileting equipmentand 2 more...

First released July 9, 2024

When to refer the participant for an eligibility reassessment

Global developmental delayHearing loss and deafness

First released December 18, 2024

Who is responsible for the supports you need?

First released August 18, 2026

Workplace Adjustments Policy

Younger Onset Dementia Snapshot

Operational guidelineReleased 4 times

First released December 18, 2024

Your plan

Plan reassessmentParticipant goals and statementsSupport coordinationDisability requirementsComplaints

First released July 9, 2024

Your plan