NDIA Accountability Project

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NDIS correspondence: Internal Review Decision - IR 23/24-030

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Freedom of Information request — Internal Review Decision

Thank you for your correspondence of 7 February 2024, in which you requested an internal review of the Original Decision in relation to your request FOI 23/24-0468, made by the National Disability Insurance Agency (NDIA), under the Freedom of Information Act 1982 (FOI Act).

The purpose of this letter is to provide you with a decision on your request for internal review.

Original Decision

On 19 October 2023, you requested access to the following documents:

  • Practice Guide - Pre-Planning
  • Standard Operating Procedure - Pre-Planning
  • Complete the guided planning questions
  • Standard Operating Procedure - Complete the participant statement
  • Outcomes Questionnaire
  • Standard Operating Procedure - Complete the update the outcomes questionnaire task 7.
  • Capacity Building, Employment, and Education Short Forms Outcomes Frameworks (SFOF)
  • Family Questionnaire

On 7 February 2024, you were notified of the NDIA’s decision in relation to your request for information. That decision granted you access to 6 documents in full.

Grounds for review

On 7 February 2024, you lodged a request for Internal Review on the following grounds:

I am writing to request an internal review of National Disability Insurance Agency’s handling of my FOI request ‘Pre-planning practice guides & standard operating procedures, planning questionnaire, outcomes short form frameworks & questionnaires.’.

********** INTERNAL REVIEW ITEM 1:

Regarding my request for “5. Outcomes Questionnaire”, for which you responded: “Our searches could not identify a document by this name. I am therefore Refusing Access to this document under section 24A of the FOI Act.” —

I appreciate that there may not be an existing (or ready-made) internal document solely titled “Outcomes Questionnaire”. You have provided further explanation of your

decision stating “These enquiries have revealed that the NDIA is unable to identify any documents titled Standard Operating Procedure – Pre-Planning or Outcomes Questionnaire.”

My request, comprising of an 8 item list, did not request “documents titled” and it more broadly asked for just “documents”. See the wording of my original request:

“I am requesting access under the Freedom of Information Act 1982 (FOI Act), to the following documents. Please provide documents currently in use and in their most recent version.”