DISCLOSURE LOG - FOI 24/25-1346 - DOCUMENTS StandardStandard OperatingOperating ProcedureProcedure
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Click Print then Create PDF/XPS Document
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Save to the RTP folder previously created under 2. Letters.
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Navigate to the Templates folder, then to the Finalisation of Review Templates
folder, download the Finalisation of Review email.
- Fill in the required fields within the email. Attach both the Outcome letter PDF and the
Claims Outcome PDF to the letter and press send.
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Drag the sent email into the 1. Emails folder within the previously created RTP folder.
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Update your individual Case Tracker with the Date closed, Support Provider –
Outcome Notice, and PMA – Outcome Notice (if applicable).
- Change the Case Status to the relevant Closed drop down and update the Cancellation
Reason.
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DISCLOSURE LOG - FOi 24/25-1346 - DOCUMENTS Standard Operating Procedure
:s47E(d) - certain operations of agencies
- Once the case is updated to closed these figures will then appear in the stats section of the Case Summary tab.
- Drag the RTP folder into the Completed Folder in SharePoint.
{j Name v
Completed
In Progress
Note: When adding comments in either the testing tab or case tracker tab, please ensure the most current comment is at the top of the cell. Press ALT and ENTER to enter down a line.
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DISCLOSURE LOG - FOi 24/25-1346 - DOCUMENTS Standard Operating Procedure
Version change control
Version Amended by Brief Description of Change: Status Date No 1 EJW188 Developed Work Instruction Approved 64/10/2024
2 EJW188 Updated to reflect changes to Approved 6/11/2024 process 3 EJW188 Updated to reflect changes to 14/4/25 process
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