FOI 24/25-0830 DOCUMENT 16

Submit the participant’s evidence extension request for an eligibility reassessment case

SGP KP Publishing

Exported on 2025-02-28 01:12:16

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SGP KP Publishing – Submit the participant’s evidence extension request for an eligibility reassessment case

1 Before you start …………………………………………………………………………………………………….. 4

2 Submit evidence extension request for an eligibility reassessment case ………………… 5

3 Next steps …………………………………………………………………………………………………………….. 6

Table of Contents – 2 Page 143 of 271

SGP KP Publishing – Submit the participant’s evidence extension request for an eligibility reassessment case

This article provides guidance for an access assessor officer to:

create evidence extension request sub-case
complete the extension request.

Before you start – 3 Page 144 of 271

SGP KP Publishing – Submit the participant’s evidence extension request for an eligibility reassessment case

1 Before you start

You have:

read the article Understanding the eligibility reassessment holding queue
read about eligibility in Our Guideline – Leaving the NDIS

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SGP KP Publishing – Submit the participant’s evidence extension request for an eligibility reassessment case

2 Submit evidence extension request for an eligibility reassessment case

If an evidence extension request has ben received, you must create an evidence extension sub-case from within the eligibility reassessment case.

To create an evidence extension case:

search for an open the relevant person account
select the cases tab and open the eligibility reassessment
click the create evidence extension button in the top-right hand corner to create sub-case for the extension request
complete the field origin
within the request tab, select the relevant request type
select reason for why is the participant asking for the extension?
enter more information in supporting information
enter the extension time in how long do they want the extension for?
select next
select submit.

If approved, the extension length selected will be automatically applied to the holding queue end date. The extension case will also be linked to the eligibility reassessment case, and can be viewed via the related cases module in the case activity tab.

Multiple extension requests and can be submitted, however, a new request case must be created for each new request.

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SGP KP Publishing – Submit the participant’s evidence extension request for an eligibility reassessment case

3 Next steps

The case will progress to the Eligibility Reassessment Routing Queue.

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