FOIOFFICIAL24/25-0999 DOCUMENT 4 Knowledge Article
For Internal Use Only The contents of this document are OFFICIAL.
Understand transport supports
Guidance in this document is not approved for use unless you view it in PACE.
This article provides guidance for a planner delegate to:
calculate transport supports find the right support category understand what to consider if transport supports are part of community
participation.
Recent updates
29 July 2024
Next steps section updated to reflect process change. Link updates.
Before you start
You have read and understood:
Our Guideline – Reasonable and necessary supports (external) Operational Guideline - Including specific types of supports in plans – transport
(external) article Support Categories.
Calculate transport supports
To help you decide how much funding to include in the participant’s plan, use the Operational Guideline - Including specific types of supports in plans – transport (external).
Use the levels of transport assistance below to help you decide how much funding to include the plan: Level 1 $s47E(d) - certain operations of agencies : For participants who are not working, studying, or attending day programs but want to improve their community access.
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For Internal Use Only Level 2 $[s47E(d) - certain operations of agencies](/foi-library/releases/bc455e3f7247-foi-24-25-0515-documents/document-015__47e-d-certain-operations-of-agencies/) : For participants who are currently working or studying part-time (up to 15 hours a week) or participating in day programs. This also includes goal based social, recreational or leisure activities. Level 3 $s47E(d) - certain operations of agencies For participants who are currently working, looking for work, or studying (15 hours or more a week), and can’t use public transport because of their disability.
If the transport funding is significantly above Transport Assistance Level 3, or isn’t related to activity-based transport, you’ll need to seek advice from the Technical Advice and Practice Improvement Branch (TAPIB). For more information, go to article Create a technical advice case.
Find the right support category
Transport can be funded in Core or Recurring support categories.
Go to article Support Categories to determine the correct support category.
What to consider if transport support is part of community participation
A participant might request transport support as part of community participation. Participants can use their transport budget funding for a support worker to help them:
participate in community activities transport from their home to the community.
Providers claim these labour costs at the relevant community participation hourly rate. For example: individual or group rates.
You must also consider non-labour costs when deciding how much funding to include. Providers can claim non-labour transport costs to help the participant:
access community participation supports access or maintain employment access or maintain higher education.
Non-labour costs associated with participant transport can include:
public transport fares road tolls parking fees
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For Internal Use Only reasonable vehicle running costs taxi or ride-share fares.
For more information about provider travel – labour and non-labour costs, go to the NDIS Pricing Arrangement and Price Limits (external).
Next steps
- For a:
Plan Approval case, you’ll need to use the plan conversation support tool to
calculate the funded supports. To add or update this support in a draft budget go to
article Change the draft budget Plan Change or Participant Budget Update case, go to article Action a budget
update.
Article labels – internal use only
PACE user role names
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Topics
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Case names
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Ownership
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Version control
Amended Version Brief Description of Change Status Date by
Updated ‘Next steps’ section to 3.1 BTM847 DRAFT 2024-07-17 align with July release changes.
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For Internal Use Only KA link updates
3.2 SGH107 Peer review DRAFT 2024-07-18
3.3 BTM847 Action peer review DRAFT 2024-07-18
3.4 DD014 EL1 review DRAFT 2024-07-18
Class 1 Approval Updated ‘Next steps’ section to 4.0 JS0082 APPROVED 2024-07-19 align with July release changes KA link updates
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