Scott McNaughton A/g
Rebecca Falkingham
Chief Executive Officer
THIS CHART REFLECTS THE AGENCY’S STRUCTURE AND POSITION OCCUPANCY EFFECTIVE 22 SEPTEMBER 2025
DOCUMENT 1
Kitsa Papadopoulos A/g | Penelope McKay | Janine Mohamed | Amity Durham | Samuel Porter | Matthew Swainson | Aaron Verlin A/g | Andrew Maitland A/g John Dardo | Deputy CEO | Deputy CEO | Deputy CEO | Deputy CEO | Deputy CEO | Vacant | Scott McNaughton Deputy CEO . Partners, Providers and Home | First Nations | Children, Specialised Services | Enabling Services / | Legal, Reviews, Actuarial and | Deputy CEO | Deputy CEO Integrity Transformation and | and Living | Data Service Delivery | Chief Operating Officer | Scheme Interfaces | Service Design and | Delivery Technology Services and | Scheme Interfaces | | | | Improvement | | Improvement
Christine Kruse A/g | Ak redacted | redacted | redacted | Edward redacted | Jane redacted | redacted | Donna redacted
GM Reform Implementation | GM Partners and Providers | GM First Nations Systems Transformation and Cultural Safety | GM Specialised Service Delivery | BM Office of Agency Accessibility and Inclusion | BM Office of the Secretary, Ministerial and Parliamentary | redacted | BM Office of the Participant Advocate
Genevieve redacted A/g | redacted A/g | redacted A/g | Luke redacted A/g | Allison Doyle | Ben Cheever A/g | redacted | Rochelle Waterhouse
GM Framework Planning | GM Partners and Data Programs | GM First Nations Systems | GM Scheme Eligibility | Chief People and Wellbeing Officer | Chief Counsel | redacted | GM NSW/ACT Regional Services
redacted | Kate redacted A/g | redacted | redacted | Ainslie redacted | redacted | redacted | Jacquelyn redacted
BM Framework Planning | BM Partners and Data Programs | BM First Nations Systems | BM First Nations Cultural Safety | BM Workforce, Data, Insights and Culture | Deputy Chief Counsel | redacted | NSW/ACT Region Manager
redacted | Bridget redacted A/g | redacted | redacted | Christine redacted A/g | redacted | Shannon Rees | Damian Poel
BM Framework Planning | BM Intermediary Programs | BM First Nations Cultural Safety | BM Intermediary Programs | BM Workforce, Data, Insights and Culture | Deputy Chief Counsel | Legal Services | GM VIC/TAS Regional Services
redacted | redacted A/g | redacted | redacted | Amy redacted | Sheena redacted | Alice redacted A/g | Ian redacted
BM Integrity and Payments Transformation | BM Aged Care and Hospital Interface | BM Providers | BM Aged Care and Hospital Interface | BM People Support and Integrity | Legislation Services | Vacant | VIC/TAS Region Manager
Grace redacted A/g | Kristian redacted A/g | redacted | redacted | Kristy redacted | Vacant | redacted | Elyse redacted
BM Transformation Programs | BM Providers | redacted | redacted | BM Workplace Conditions and SES Services | Vacant | BM Platform and Channels | redacted
Christine redacted | Andy Johnston A/g | Vacant | Vacant | Scott Fitzpatrick A/g | redacted | Thomas redacted | redacted
redacted | redacted | Vacant | Vacant | GM Home and Living Transformation | BM Compensation Services | Litigation | redacted
Sean redacted A/g | redacted | redacted | Andrew Parsons | Liz redacted A/g | Melissa redacted A/g | Fleur Hill | redacted
BM Scheme Payments Transformation | BM Home and Living Transformation | Vacant | GM Home and Living Reform | BM Media | Vacant | GM SA, WA, NT Regional and Remote Services
Michael redacted | Jo redacted | redacted | Jo Wickes A/g | Daniela redacted | Ben redacted | Erin redacted | redacted
BM Claims and Payments | BM Home and Living Reform | Vacant | BM First Nations Governance | BM Recruitment and Staff Development | Deputy Chief Counsel | Agency Legal Services | redacted
Toni redacted A/g | redacted | redacted | Matthew redacted | Vacant | Yvette redacted | redacted | Melissa redacted A/g
BM Claims and Payments | BM Home and Living Services | Vacant | BM First Nations Pathways | Vacant | BM Children’s Strategy and Development | redacted | redacted
Julia redacted | Brianna redacted A/g | redacted | redacted | Daniel Flowers A/g | redacted | redacted | Melissa redacted
BM Claims and Payments | BM Home and Living Capital | BM Children’s Practice | BM Children’s Policy and Pathways | BM Safety, Wellbeing and Security | Vacant | redacted | SA Region Manager
Richard Honey A/g | Kitsa Papadopoulos | redacted A/g | Ksharmra redacted | Shannon redacted | Vacant | redacted | Barbie redacted
BM Fraud Fusion Taskforce and Integrity Capability | GM Fraud Fusion Taskforce and Integrity Capability | BM Children’s Practice | BM Children’s Policy and Pathways | BM Safety, Wellbeing and Security | Vacant | redacted | WA Region Manager
Vacant | Vacant | redacted | redacted | Tim redacted | redacted | redacted | Steven redacted
BM Fraud Fusion Taskforce Capability | BM Fraud Fusion Taskforce Capability | redacted | redacted | BM National Early Childhood | Vacant | redacted | BM Remote Services
Laurel redacted | redacted | redacted A/g | redacted | Vacant | Fiona redacted A/g | redacted | Darcy redacted
BM Intelligence and Analytics | BM Market Strategy | BM Market Strategy | BM Market Strategy | Vacant | BM Information Release, Privacy and Legal Operations | redacted | NT Region Manager
Georgina redacted A/g | redacted | redacted | Matthew redacted | Michael redacted A/g | Analyn redacted A/g | redacted | Jarrad redacted A/g
BM Scalable Integrity Responses | BM Economics and Pricing | BM Economics and Pricing | BM Children’s Strategy | BM Audit | BM Audit | Vacant | BM Service Design Delivery
Nicholas redacted | Mark redacted A/g | redacted | redacted | Zoe redacted A/g | Richard redacted A/g | Vacant | Clair Ed redacted A/g
BM Scalable Integrity Responses | BM Economics and Pricing | BM Economics and Pricing | BM Children’s Strategy | BM Risk and Emergency Management | BM Internal Review | Vacant | BM Strategy
Jemma redacted A/g | Rhianna redacted | redacted | Stuart redacted | Clair Wheeler A/g | Aaron Verlin | David Gifford | Andrew Maitland
BM Fraud Investigations | BM Market Stewardship | BM Market Stewardship | BM Risk and Emergency Management | BM Co-Design and Planning | GM Scheme Interfaces and Intergovernmental Relations | GM Scheme Actuary and Chief Data Officer | GM National Operations and Performance
Richard redacted | Jemma redacted A/g | redacted | David Gifford | Aaron Verlin | redacted | Aidan redacted | Jacqui Ag
BM Fraud Investigations | BM Markets Delivery | BM Markets Delivery | BM Market Stewardship | BM Intergovernmental Relations and Mainstream Interfaces | Vacant | BM Data and Analytics | redacted
Vacant | Matthew redacted | Amelia A/g | Sam redacted A/g | Vacant | Phoebe Thompson | Jessica redacted | Ed redacted
BM Ecosystem Reform | BM Markets Delivery | BM Markets Delivery | BM Intergovernmental Relations and Mainstream Interfaces | Vacant | BM Co-Design | BM Actuarial Insights and Monitoring | BM Home and Living Planning and Operations
Vacant | redacted | redacted | redacted | Alexandria redacted | Elita redacted | Nicole redacted | Sam redacted
Chief Information Officer / GM Technology Services | GM Markets Reform | GM Markets Reform | Strategic Advisor – Mainstream Interfaces | BM Co-Design | BM Procurement | BM Scheme Effectiveness and Forecasting | Vacant
Vacant | Ajay redacted | Anne redacted | Ryan redacted | Elly redacted | Julie redacted | Olivia redacted A/g | BM Performance, Quality and National Workload Management
Chief Information Officer / GM Technology Services | GM Markets Reform | Strategic Advisor – Mainstream Interfaces | BM Procurement | BM Corporate, Information and Property Services | BM Strategic Change Response | BM Engagement and Inclusion | Vacant
Phil redacted | redacted | Kiane redacted | Julie redacted | Helen redacted | Jo redacted | Olivia redacted A/g | Olivia redacted A/g
BM Transformation and Digital Delivery | GM Home and Living and Supports | GM Home and Living and Supports | BM Enterprise Performance and Improvement | BM Strategic Change Response | BM Engagement and Inclusion | BM Participant Safeguarding | BM Participant Safeguarding
Owen redacted | Prue Coroneos | Vacant | Martin Nightingale A/g | Shilpa redacted A/g | Peggie redacted | Renata A/g | Lisa Buckingham
BM Scheme and Payment Platforms | GM Policy and Practice Leadership | Vacant | GM Wacoott and Complaints | BM Financial Reporting and Control | BM Scheme Policy | BM Participant Outcomes, Evidence and Evaluation | GM Scheme Transformation and Capability
Lyle redacted | Joshua redacted | Shilpa redacted A/g | Emma redacted | Katy redacted | Vacant | Daniel redacted A/g | redacted
BM Agency ICT Services | BM Financial Reporting and Control | BM Financial Reporting and Control | BM Complaints | BM Budget Management, Strategy and Support | Vacant | BM New Framework Policy | BM Frontline Capability
Mark redacted | Katy redacted | Peggie redacted | Michelle redacted A/g | Vacant | Kellie redacted | Vacant | Kellie redacted
BM Cyber Security and Resilience | BM Budget Management, Strategy and Support | BM Scheme Policy | BM National Contact Centre | Vacant | BM Scheme Reforms and Transition | Vacant | BM Frontline Capability
Key
GM — General Manager BM — Branch Manager
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