FOI 25/26-1857
SGP KP Publishing - Request a participant disability change
Table of Contents
- Recent updates … [Page number] (not provided)
- Before you start…Page number
- Request a participant disability change […][Page Number]
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SGP KP Publishing - Request a Participant Disability Change
This article provides guidance for all NDIA staff and partners regarding how to request changes in participants’ disabilities.
The document has been published according to Section Freedom of Information, Act 1982 through The National Disability.
FOI 25/26-1857
SGP KP Publishing - Request a participant disability change
Recent Updates
Date: December
Changes:
- Removed link to archived article “Consent to act on applicant behalf.” Relevant guidance available at Check consent, (nominee) and/or (self representation).
- Added links for articles related with understanding ‘disabilities’ within personal accounts.
FOI 25/26-1857
SGP KP Publishing - Request a participant disability change
Before you start
You have:
- Received information to add or change the participant’s disability.
- Read article Understand the disabilities tab in the person account.
If you’re reviewing a request that is not made directly on behalf of this participant:
- Checked whether there was authorization from someone else (e.g., their legal guardian) who has been granted permission as an authorized representative; refer also to Article: Check consent, nominee, child representative or self-representation authorities.
- Completed any necessary checks regarding security and verified identity where applicable per instructions found within Article:Consider a request for personal information..
FOI 25/26-1857
SGP KP Publishing - Request a participant disability change
Request a participant disability change
Only delegates with relevant permissions can change a participant’s recorded disability on their Person Account. However, delegates cannot make changes unless there is no open Vary Impairment Categories case for that person; otherwise they must use an existing one to update it as needed.
Staff who are not authorized may request updates throughout any stage during which such actions would be possible; such requests will typically go through The National Planning Support Team but some specialist work groups might handle them directly too.
FOI 25/26-1857
SGP KP Publishing - Request a participant disability change
*Review the details and select Submit, or select Previous**to make any changes. * The Enquirycase will open. Upload evidence in the Documentstab of the case asneeded. * To check disability evidence, use articles *[What evidence of disability is required](#)andChecktreatingprofessionaldetails). * Usearticle toe[Adddocuments toc acase].
SGP KP Publishing - Request a participant disability change
Next Steps
- The case will progress
to next appropriate staff member for decision.
They will use articles:
Update the participant’s disabilities using theupdate person accountcase.orReview & update participants’ disabilitiesin vary impairment categories, orcase. When this request progresses, delegate will communicate outcome via Enquiry case’s activity log; re-assigned it back to its creator. Creator must close out case. Section: “Action inquiries related” is used as per article: “Manage enquires”. The task function asks further info if needed.