Frequently asked questions about legislation

Plan reassessments FOI 24/25-2384

Plan reassessments are when we create a whole new plan with a participant, that has a new plan end date. Reassessments provide a more detailed review of a participants plan if they have more significant changes to their current circumstances, to ensure funding and supports continue to meet their needs over time.

The process for requesting a change to a plan has not changed with the introduction of funding periods.

Do claims need to be submitted within 2 years of support being provided? Is there a grace period? +

Claims and payments (s45)

In the future, all claims must be made within 2 years of providing the support.

For the first 12 months the NDIA will honour all claims made for supports provided before the new NDIS law comes into effect on 3 October 2024.

How can providers register for community participation? +

Providers can register by visiting the NDIS Quality and Safeguards Commission website and following the registration process.

How do providers and plan managers claim replacement supports? +

Providers and plan managers must not provide or claim a replacement support for a participant without evidence of approval.

For more information, visit claims and payments.

More information

If you have more questions about the changes to the NDIS, you can go to the Department of Social Services website.

Get involved

Join Participant First for opportunities to get involved.

This page current as of 4 June 2025

ndis https://ndis.gov.au/node/10700/revisions/53829/view

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