National Disability Insurance Agency

APS6 Information Access Officer

Various locations - ACT ACT, Various locations - QLD QLD, Various locations - SA SA, Various locations - VIC VIC

Looking for an exciting opportunity to showcase your skills and make a real difference? The NDIA is currently recruiting dynamic and driven individuals to join us as Information Access Officers at the APS6 level. This is your chance to join a talented team and build a career with an organisation focused on making a difference in the lives of people with a disability.

Opportunity Type

The Complaints Management and Freedom of Information (FOI) Branch works directly with participants, providers, internal staff, and external agencies to manage and resolve complaints and respond to FOI requests in a timely manner.

Full-Time

Ongoing; Non-Ongoing

Opportunity Employment Type

Specified Term We intend to fill this role in an ongoing capacity, however non-ongoing roles 12 month w possible extension up to 2 years may be offered.

APS Classification

APS Level 6

####### Closing Date 4/03/2025

######## Job Category Administration, Regulation, Social Sciences, Social Services

######### Office Arrangement Work From Home; On Site; Flexible; Hybrid

Eligibility

Our ideal candidate will be organised, driven and able to exceed in a fast-paced work environment with competing priorities. You will

Requirements

have excellent communication and interpersonal skills to develop and maintain stakeholder relationships and experience in navigating challenging conversations whilst providing accurate advice on sensitive matters. You will be highly motivated, resilient and be able to provide advice on complex matters to both internal and external stakeholders in an empathetic manner. Experience interpreting and applying legislations as well as previous Public Service experience are desirable but not essential.

To be a part of the NDIA team, it is essential you have a positive contemporary attitude to people with disability along with a high level of understanding and knowledge of disability and its impact on individuals.

For more information on NDIS including our values, capabilities and behaviours along with our application process, please refer to the attached candidate pack.

Notes

While this role is ideally performed from Deakin - ACT, Geelong - VIC, Brisbane, Chermside - QLD or Adelaide – SA remote working arrangements may be considered. We intend to fill this role in an ongoing capacity, however non-ongoing roles up to 12 months with the possibility of extension up to 2 years may be offered. A merit pool will be established that may be used to fill similar positions (ongoing and non-ongoing) within the next 18 months.

Successful candidates will be required to undergo a pre-employment National Police History check, Worker Screening check and/or Working with Children Check (where required) and provide evidence of Australian Citizenship.

Applications for this role close 11:30pm AEDT on Tuesday 4 March 2025

RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit: hhttps://www.apsc.gov.au/recruitability. This initiative/program is only applicable where the successful applicant will be employed under the Public Service Act 1999. Similar conditions may apply when employed under other Acts. For clarification please contact the advertising agency.

Contact Officer

Chris Clarke

Contact Phone

03 5228 0136

Agency Employment Act

PS Act 1999

Website National Disability Insurance Agency

Position Number 0305_02/25_EXT

Vacancy Number VN-0754781

Getting to know the National Disability Insurance Agency

The NDIS provides funding to eligible people with disability to gain more time with family and friends, greater independence, access to new skills, jobs, or volunteering in their community, and an improved quality of life.

The NDIS also connects anyone with disability to services in their community. This includes connections to doctors, community groups, sporting clubs, support groups, libraries and schools, as well as providing information about what support is provided by each state and territory government.

The NDIS now supports over 500,000 Australians with disability to access the services and supports they need. This includes supporting approximately 80,000 children with developmental delay, ensuring they receive supports early so that they achieve the best outcomes throughout their lives.