Australian Public Service Gazette Page 825 of 1166 PS30 Weekly Gazette Thursday - 28 July 2022.pdf FOI 24/25-1767 DOCUMENT 5
applicants found suitable may be offered similar employment opportunities by other Australian Public Service agencies
Social Services Vacancy VN-0708729
National Disability Insurance Agency Closing Date:Friday 12 August 2022
| Job Title | Chief Executive Officer |
|---|---|
| Job Type | Full-Time, Non-Ongoing |
| Location | Geelong VIC |
| Salary | - |
| Classification | Statutory Appointment |
| Position Number | tbc |
| Agency Website | https://www.ndis.gov.au |
Job Description https://www.ndis.gov.au/about-us/careers-ndia
The purpose of the National Disability Insurance Agency (NDIA) is to implement the National Disability Insurance Scheme (NDIS) which supports a better life for hundreds of thousands of Australians with a significant and permanent disability. The NDIS is designed to enhance the quality of life and increase economic and social participation for people with disability.
The CEO’s overarching role is to provide the leadership that allows the NDIA to deliver a superior and efficient service that helps improve the lives of hundreds of thousands of Australians.
Reporting to the Board and under the NDIS Disability Insurance Act, the CEO is responsible for the administration of the Agency. The NDIA Board is seeking an exceptional leader with superior ability to understand the challenges of people living with a disability, to be able to connect and communicate a clear and compelling vision for the future of the scheme, and to interact with a broad array of stakeholders, including Governments.
Duties
The ideal candidate will be an experienced leader with a demonstrated ability to run a major organisation with a significant budget, someone who is an astute connector and relationship manager, especially in dealing with Commonwealth and state and territory Ministers , who collectively have policy and funding responsibility for the NDIS.
An important activity for the CEO will be building and managing relationships with the Disability Sector at all levels. Experience in working with a diverse group of organisations which includes peak bodies, advocates, service providers and participants in co-design initiatives will be important to success in this role. They will support these qualities with an experience profile with similar dynamics to the NDIS, scale, scope, cost and complexity.
The person will have been a board reporting CEO or equivalent, experienced in dealing with complex stakeholder needs in an environment where outcomes change people’s lives. They will be experienced in or have an appreciation of the way in which a large scale national, multibillion dollar service organisation like the NDIA which delivers services to over 500,000 participants through a collective work force of over 250,000, and interfaces with a range of mainstream services, such as health, education, transport, and aged care.
Critical competencies will include; deep empathetic leadership, executing for results, leading teams through change, building relationships and using influence, strategic orientation, and prioritisation, financial acumen, and knowledge of the NDIS philosophy and Government processes.
Australian Public Service Gazette Page 826 of 1166 PS30 Weekly Gazette Thursday - 28 July 2022.pdf FOI 24/25-1767
The NDIA welcomes and encourages applications from people with a disability, Aboriginal and Torres Strait Islander peoples, and applicants from diverse cultural and linguistic backgrounds.
Eligibility
Applicants must be an Australian citizen.
Remote working arrangements may be negotiated for some candidates.
To obtain the position documentation or to apply, please email ndia.ceo@ngs-global.com quoting reference number J16005.
If further information is required after reviewing documentation, please contact Mark Lelliott or David Spencer at NGS Global on 1300 138 863 or +61 3 8626 0600. Applications close 5pm 12th August 2022.
Notes
About the National Disability Insurance Agency
There are around 4.3 million Australians who have a disability. Within the next five years, the National Disability Insurance Scheme (NDIS) will provide $22 billion in funding a year to an estimated 500,000 Australians aged under 65, who have permanent and significant disability. For many people, it will be the first time they receive the disability support they need. The NDIS can provide all people with disability with information and connections to services in their communities such as doctors, sporting clubs, support groups, libraries and schools, as well as information about what support is provided by each state and territory government.
To Apply
| Position Contact | Mark Lelliott or David Spencer at NGS Global, 1300 138 863 or +61 3 8626 0600 |
|---|---|
| Agency Recruitment Site | https://www.ndis.gov.au/about-us/careers-ndia |
This notice is part of the electronic Public Service Gazette PS30 Weekly Gazette Thursday - 28 July 2022.pdf Published by Australian Public Service Commission.
Applicants to vacancies notified in all formats of the electronic Public Service Gazette should be aware:
- that the names of successful applicants will also be notified in all formats of the electronic Public Service Gazette
- applicants found suitable may be offered similar employment opportunities by other Australian Public Service agencies
Social Services Vacancy VN-0708839
National Disability Insurance Agency Closing Date:Thursday 04 August 2022
National Delivery Vic Service Delivery Vic Operations Team
DOCUMENT 6
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Specialised Service Delivery Division
Our purpose
Specialised Service Delivery has a critical focus in specialised planning and liaison areas. This includes working across specialised areas to ensure applicants, participants and their carers, are provided with a consistent, high-quality experience from access through to plan reassessments.
Main accountabilities
We are accountable for:
- leading functional specialised areas within Complex Support Needs, Aged Care and Hospital Interface, Compensation, and Scheme Eligibility to manage the implementation and operation of the National Disability Insurance Scheme (NDIS).
- Developing and maintaining relationships with community systems through National Disability Insurance Agency (NDIA) Liaison Officers across justice and health interfaces.
- Directing and managing the delivery of NDIA policy and operational outcomes including for the Government’s commitment to having no young people in Aged Care and Hospital Discharge targets.
- Providing the leadership point of contact for specialised planning and liaison within the NDIA and maintaining strong connections with all levels of government, community and providers to ensure participants have the NDIS supports and mainstream supports they need.
- Responsibility and accountability for all matters related to NDIS participants who may be entitled to, or who have received compensation for personal injury, and operate in accordance with the NDIS Act 2013 and the NDIS (Supports for Participants – Accounting for Compensation) Rules.
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Complex Support Needs Branch
Our purpose
Complex Support Needs (CSN) Branch has a focus on participants who have specific and unique requirements due to the impact of personal and situational factors on their lives. These factors may include contact with other government systems (Justice, Health, Mental Health), limited or no informal supports to assist with planning, risk to self or others, multiple family members with disability and, stressed care arrangements with risk to sustaining care. Planners within CSN provide caseload management which includes regular monitoring, single point of contact and end-to-end planning and implementation. The CSN Branch also provides a specialised Justice Service Offer with a dedicated liaison and planning team.
Main accountabilities
We are accountable for:
- leading specialised functional areas for participants with complex circumstances and managing the implementation and operation of the National Disability Insurance Scheme (NDIS).
- developing high quality, tailored plans to meet the unique needs of specialised participant cohorts, including comprehensive assessments conducted by experienced planners, coordination with service providers, and ongoing collaboration with participants and their families.
- providing a divisional response for participants to support participant safeguards and resolve escalated or challenging time sensitive matters through short-term intensive support.
- providing Liaison Officers as the primary point of contact for NDIS within the justice system, working alongside state and territory government justice services, to support existing and prospective participants in adult, youth, and forensic settings.
- specialised planning support to participants with complex needs who interface with the justice system, to ensure they can access the disability supports they need required while in custody and when transitioning into the community.
- working collaborative with each state and territory to support children with significant disability supports to remain living in their family home and to strengthen the stability of their family relationships.
- working closely with specialist support coordinators to manage and monitor the progress of the participant and the achievement of their goals.
- using sound judgement and making effective decisions that ensures improved outcomes for people with disabilities.
- NDIS compliance, process controls and first line risk management.
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Aged Care and Hospital Interface Branch
Our purpose
Aged Care and Hospital Interface (ACHI) Branch has a focus on servicing several specialised cohorts of participants. These include participants living in residential aged care, or at risk of entering aged care under 65 years of age, participants diagnosed with Motor Neurone Disease, participants with terminal illness and disability, and supporting those in hospital to discharge. The Specialised Service Delivery (SSD) Divisional Special Project Team is also part of the ACHI branch.
Main accountabilities
We are accountable for:
- leading functional areas for participants within specialised cohorts and managing the implementation and operation of the National Disability Insurance Scheme (NDIS), including high quality and individualised NDIS plans.
- the operational elements of the government’s Younger People in Aged Care Action Plan, for planning and plan reassessments, supporting people to leave aged care where this is their goal, and preventing younger people with disability from entering aged care.
- providing NDIS Hospital Liaison officers to health systems to support timely access to the scheme and to planning services for participants when safe to discharge hospital.
- supporting people in hospital who are not participants of the NDIS but wish to test their eligibility to access the Scheme.
- working collaboratively and providing the leadership point of contact for the NDIA with each state and territory and local government stakeholders to achieve the successful implementation of the NDIS for the hospital discharge specialised cohort.
- undertake planning for very high-cost plans to ensure appropriate outcomes for participants
- using sound judgement and making effective decisions that ensures improved outcomes for people with disabilities.
- NDIS compliance, process controls and first line risk management.
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Scheme Eligibility Branch
Our purpose
Scheme Eligibility Branch is responsible for national access decisions for new applicants and eligibility reassessments for existing participants of the Scheme who may no longer be eligible or require a change in eligibility status.
Main accountabilities
We are accountable for:
- leading functional areas within Scheme Eligibility to manage the implementation and operation of the National Disability Insurance Scheme (NDIS), including the first point of contact for Scheme access and eligibility reassessment of the NDIS.
- coordinating and driving service delivery from a quality of participant experience and productivity perspective.
- working with a range of stakeholders, including people with disability, carers, family members, and health and education professionals, to collect information and determine if a person meets the NDIS eligibility requirements.
- working nationally to deliver NDIA systems and processes that protect the integrity of the participant experience and ensure that participants and their carers are provided with a consistent, high-quality experience for access to the Scheme.
- directing and managing the delivery of NDIA policy and operational outcomes for Scheme eligibility and eligibility reassessments.
- using sound judgement and making effective decisions that ensures improved outcomes for people with disabilities.
- NDIS compliance, process controls and first line risk management, including quality assurance of decisions.
- reviewing Scheme Eligibility to the NDIS for existing participants where appropriate and referring people who cannot join the NDIS to staff who help them find local services.
- refining practice and process to continually improve services and ensure equitable access to the Scheme, particularly for individuals who may be vulnerable or hard to reach.
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Compensation Branch
Our purpose
Compensation Branch provides Agency-wide support and handles all matters relating to participants who may be entitled to, or who have received compensation for personal injury, and operate in accordance with the NDIS Act 2013 and the NDIS (Supports for Participants – Accounting for Compensation) Rules.
Main accountabilities
We are accountable for:
- recovering past payments for NDIS supports that have been funded in a participant’s plan prior to their claim for compensation being finalised.
- calculating and applying Compensation Reduction Amounts (CRAs) to participants’ future plans to account for duplication of supports and approving these plans. The CRA effectively represents the proportion of funding that the participant is required to contribute to their own care and supports from the compensation that they were awarded.
- providing advice to plan developers and participants on the entitlements for supports available through Commonwealth, State and Territory Statutory Schemes (SATSS) that don’t need to be duplicated in an NDIS plan.
- providing compensation guidance, information and support to participants, internal stakeholders and external stakeholders such as law firms, legal, advocacy and participant peak bodies.
- coordinating and driving service delivery from a quality of participant experience and productivity perspective.
- supporting Scheme sustainability by performing our function in accordance with relevant legislation.
- explaining the legal principles, compensation functions and interaction with other schemes for NDIS participants and stakeholders.
- working closely with insurers and other schemes to support participants appropriately.
- working closely with Agency staff and participants to understand compensation functions.
- working across this cohort to deliver NDIA systems and processes that protect the integrity of the participant experience and ensure that participants and their carers are provided with a consistent, high-quality experience for planning and plan reassessments.
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Children’s Strategy and Services Division
Our purpose
Children’s Strategy and Services (CSS) Division is responsible for building Agency and sector capability to deliver outcomes for children with disability and developmental delay in the NDIS. We will co-design the children’s pathway, informed by the recommendations of the NDIS Review. We will also co-design a system of best practice early childhood supports that are connected to other supports for children to access outside the scheme, and align the Agency’s early childhood approach with relevant national strategies, including the Government’s Early Years Strategy and the National Autism Strategy.
Main accountabilities
We are accountable for:
- building focus and capability (Agency, partner, market) in supporting children aged 0-18 years and their families, so that their NDIS experience is responsive to key life stages and outcomes of early intervention, in line with best practice.
- undertaking work through co-design with children with disability, their families and relevant organisations.
- designing and implementing a children’s pathway to deliver best practice evidence-based supports that enable children with disability and developmental delay to participate, and be included, in the community.
- establishing practical and effective mechanisms to improve and strengthen the connection between the NDIS, foundational supports and mainstream systems so that children with disability and developmental delay receive the right support from the right system, and those supports are appropriately integrated.
- providing policy, practice and planning leadership for the NDIA on matters relating to children with disability and developmental delay for families, NDIS providers, the sector, government departments and mainstream systems.
- working across the Agency so that reforms to the participant pathway and associated Agency systems and processes take into account the specific needs of children and families
- supporting children younger than 9 and their families/carers by developing, reassessing and finalising NDIS plans to meet their support needs in accordance with legislation, policy and best practice principles.
- delivering person centred outcomes aligned to best practice approaches in early childhood to enable young children and their families to access supports early in their life.
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Children’s Policy and Pathways Branch
Our purpose
Children’s Policy and Pathways Branch is a specialised team responsible for end-to-end system design and implementation of the children’s pathway and for policy and strategy for children 0-18 years.
Main accountabilities
We are accountable for:
- leading policy development and strategy for children and young people 0-18.
- leading major design initiatives from conception to implementation to give effect to an early intervention children’s pathway, in line with the recommendations of the NDIS review, in collaboration and through co-design with children and young people with disability and their families and organisations that represent their interests.
- leading work around best practice providers to deliver the pathway as required.
- establishing quality and outcome measurements to drive quality improvement in early intervention supports across the market.
- working across the Agency to connect the work of Children’s Strategy and Services with the whole of scheme improvements to the participant pathway.
- working collaboratively with the Department of Social Services and with each State and Territory to connect the children’s pathway with other service systems which have a significant role in delivering outcomes for children with disability and those with developmental delay, particularly education and health.
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Children’s Practice Branch
Our purpose
Children’s Practice Branch takes a systems approach to practice leadership and guidance for children up to 18 years of age.
We bring together strategy, practice and project expertise and work collaboratively with children, their families and carers, our colleagues and stakeholders across the Group, Agency, Early Childhood Partners and the NDIS Market to strengthen quality children’s practice and service delivery.
Main accountabilities
We are accountable for:
- providing practice leadership and guidance for children and young people up to 18 years, and current practice reform underway for children younger than 9 years.
- driving system reform to build capacity and capability to deliver quality children’s practice, and supports, aligned to Legislative and Scheme reform.
- designing best practice early intervention resources, training and tools, based on national strategies, that practically build the capability of children and their families, and the providers that support them.
- shaping Agency capability and operational policy through collaboration and co-design activities with children, young people and their families.
- leading internal and external early childhood communities of practice to support the delivery of best practice supports to children and families within, and outside, the NDIS.
- leading the Agency’s contribution to the delivery of national strategies for children.
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National Early Childhood Branch
Our purpose
National Early Childhood (NEC) Branch delivers individualised NDIS plans for early childhood (EC) participants and their families/carers, in accordance with legislation, policy and the principles of best practice early childhood intervention.
We support families of EC participants younger than 9 and their families/carers by helping them access supports early in their life. The early childhood approach recognises parents and carers are central in supporting a child’s development. We also develop and deliver specialised EC training and plan change and variation decisions.
Main accountabilities
We are accountable for:
- reviewing participant information and evidence collected by EC Partners to support well-informed, accurate decisions.
- identifying areas of need and support, to complement informal, mainstream, community and formal supports, in line with NDIS Reasonable and Necessary criteria.
- conducting supportive and informative planning conversations with families to:
- explain and promote the early childhood approach
- understand the impact of the child’s impairment on their functional capacity
- confirm informal, mainstream and community supports
- understand their goals
- clearly explain plan funding decisions
- provide information about plan budget, plan duration and plan management, and other support services
- set expectations about exiting the NDIS after gaining skills and capacity or no longer meeting eligibility
- explain the review process and ensure they understand the next steps
- finalising plans – including reviewing, updating, and approving draft budgets – within legislative timeframes.
- providing detailed handover notes to support our decisions and plan implementation.
- undertaking decision reviews and monitor feedback to enhance decision quality, practices, processes, and systems.
- providing early childhood best practice guidance, specialist training and technical advice.
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Scheme Interfaces and Intergovernmental Relations Division
Our purpose
Scheme Interfaces and Intergovernmental Relations Division leads, manages and coordinates the Agency’s work and relationships with state, territory and Commonwealth governments, with a primary focus on strategy supporting an ecosystem of seamless supports for people with disability.
Main accountabilities
We are accountable for:
- intergovernmental relations, strategy and coordination
- leading Foundational Support activities and NDIA Foundational Support policy.
- mainstream interface strategy, coordination and complex Mainstream Panels
- disability ecosystem reform, stewardship and engagement.
- intergovernmental reform and operational governance, including bilateral and multilateral engagements with states and territories, the Commonwealth and Disability Reform Ministerial Council
- coordinating reporting for Australia’s Disability Strategy, the Disability Royal Commission and the NDIS Review.
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Intergovernmental Relations and Mainstream
Our purpose
Intergovernmental Relations and Mainstream Branch is responsible for the intergovernmental relations, strategy and project management between the Agency, states and territories, the Commonwealth and other government agencies.
Main accountabilities
We are accountable for:
- state and territory intergovernmental relations and reform coordination, including Disability Senior Officials Group, Disability Reform Ministerial Council and Executive Steering Committees.
- strategy, collaboration and advice on how NDIS supports are implemented across mainstream interfaces including health, aged care, transport, justice, child protection and education.
- facilitating data sharing agreements to deliver improved participant outcomes and supporting the delivery of a new statutory guardian portal.
- coordinating Royal Commissions, NDIS Review and Australian Disability Strategy reporting.
- managing and coordinating the Agency’s strategic approach to intergovernmental engagement with Commonwealth government agencies.
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Ecosystem Reform
Our purpose
Ecosystem Reform Branch is responsible for supporting the delivery of an ecosystem of seamless supports for people with disability, with a particular focus on foundational supports and complex mainstream related reforms.
Main accountabilities
We are accountable for:
- disability ecosystem reform, stewardship and engagement.
- supporting work on the national Foundational Strategy, service design, intergovernmental agreements and rollout activities.
- NDIA strategy and policies on foundational supports.
- activities to ensure foundational supports is integrated with the Participant Pathway, and works alongside Scheme reforms.
- administration and governance of the NDIA led Mental Health Expert Panel, in collaboration with the Strategic Advisor – Mainstream Interfaces.