Frontline Essentials: Making Connections, Applying and Access
Frontline Essentials: Making Connections, Applying and Access
ndis.gov.au |
1 ndis.gov.au |
Session outline: Day 1
- Topic 1: Pathway and Roles
- Topic 2: Early Childhood Approach
- Topic 3: Local Area Coordination Approach
- Topic 4: Community Connections Case
- Topic 5: My profile
Learning outcomes: Day 1
By the end of this session, you will be able to:
- Identify pathways and roles
- Understand and apply the Early Childhood Approach
- Understand and apply the Local Area Approach
- Understand community connections cases
- Create a My Profile and understand parts of the profile
Program overview
The program includes facilitated sessions, workshops, on-the-job training, self-directed learning, and check-ins with your team leader and facilitator.
| Experience | Education | Embedment |
|---|---|---|
| On-the-job or experiential learning | Formal training or learning | Learning through others |
Topic 3: Tools used to gather information
64
Page 268 of 438
Developmental concerns or developmental delay
For children younger than 6, an early childhood partner gathers a range of information to determine if the child can be described as having developmental concerns or developmental delay. Some of the ways they may do this is through:
- Talking to families
- Reviewing information from professionals who know the child well
- Making observations of the child in their natural setting
- Completing an ecomap
- Implementing the Ages and stages questionnaire
- Implementing the PEDI-CAT
- Creating a person account plus a child representative account in PACE.
The ASQ for an early childhood partner
The Ages and Stages Questionnaire (ASQ) is a developmental screening tool that Early childhood partners use to gather information about a child’s development.
-
It involves asking the child representative questions around the child’s daily life, including development.
-
A score is generated that is used to interpret if the child shows developmental concerns or developmental delay.
-
This information provides supporting evidence for the applying to the NDIS, or for if early connections/ supports alone is the best pathway.
The PEDICAT
- We always use the PEDICAT assessment with children younger than 6
- Sometimes, we use PEDICAT for children aged 7-16 if there isn’t another tool available
Topic 2: Functional capacity assessment
105
Page 272 of 438
Functional capacity assessment
Functional capacity assessments are a form of evidence.
We use them to:
- help us identify the level of support and funding they will need in their plan
- understand how they manage everyday activities
- assist us in making decisions.
Types of functional capacity assessments
Depending on a person’s developmental delay or disability, a specific functional capacity assessment may be required. It’s important to check knowledge article in PACE, as some need to be completed by a health care professional.
| General (unspecified) | Hearing Loss |
|---|---|
| - Life skills profile (LSP -16) | Vision Loss |
| WHODAS | Spinal Injury |
| PEDICAT | Traumatic Brain Injury |
Intellectual Disability Cerebral Palsy
Individual Activity: Who can complete what assessment?
Review resources and note down whether it is the Agency or a Health professional that can complete the assessments.
There is space in your learner workbook to note down your answers.
Page 275 of 438 OFFICIAL
Individual Activity: Debrief
| WHODAS | PEDI-CAT | Life skills profile | Hearing loss | Vision loss | Spinal injury | Traumatic brain injury | Intellectual disability | Cerebral Palsy |
|---|---|---|---|---|---|---|---|---|
| Allied or health professional | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
| NDIA staff or partner | Yes | Yes | No | Yes | Yes | No | No | Yes |
Page 276 of 438 OFFICIAL
Functional capacity assessments
When collecting functional capacity assessment information, the score of an external assessment needs to be provided by:
- The person
- Their nominee
- Their child representative
- Their treating health professional
Different assessment tools may have requirements over who can administer them, such as qualified health professionals.
A manual assessment refers to any previously completed functional capacity assessments.
A new assessment refers to you completing a new PEDI-CAT or WHODAS assessment in PACE
Completing a functional capacity assessment
- Check for exceptions
- Log an activity in PACE
- Complete a new assessment
Internal disability specific severity tools
The internal disability specific severity tools that can be completed by Agency staff and partners include:
-
Gross Motor Function Classification Scale (GMFCS) for Cerebral Palsy
-
Modified Rankin Scale (mRS) for Stroke
-
Disease Steps for Multiple Sclerosis
-
Hearing tool
-
Vision tool
Locating resources
Tools
- Update Severity Indicator - Cerebral Palsy
- Update Severity Indicator - Hearing
- Update Severity Indicator - Multiple Sclerosis
- Update Severity Indicator - Stroke
- Vision Impairment Tool

Page 280 of 438 OFFICIAL
Example MS

| Question | Details |
|---|---|
| What symptoms do you have due to your MS? | |
| Do your symptoms have any effect on your activity level or lifestyle? | |
| If so, what is that level of effect on your lifestyle for example, minor, moderate, severe? | |
| After an attack, do you return to normal? | |
| Does your MS interfere with your walking? | |
| Do you use a mobility aid? | |
| If so, what type? |

Page 281 of 438 OFFICIAL
Group Activity 6: Using severity tools
- Use the Intranet to locate the Update Severity Indicator – Multiple Sclerosis tool Home > Service Delivery > Pre-Planning > Topic: preparing for Planning > Update Severity Indicator - Multiple Sclerosis
- Watch Sonia’s video: Andrew and Sonia - Lived Experience (external) Home>Service Delivery>Disability Navigator>Multiple Sclerosis
- In your groups, complete the Multiple Sclerosis severity tool for Sonia
Assessment not specific to a disability type
If there are no relevant disability specific assessments or internal disability specific tools then we would use an assessment that is not specific to a disability type.
Assessments not specific to disability type:
- Can be completed by NDIA staff and partners
- Include PEDICAT (0-16) and WHODAS 2.0 (+17).
WHODAS demonstration
We are now going to go through a WHODAS demonstration. During the demonstration, please take notes as you will complete a similar activity during your self-directed learning.
Page 284 of 438
PEDI-CAT
Assessment and Documents
Steps
- Functional Capacity Assessment
- Select an Authorised Representative
- Select Tools
- Launch PEDI-CAT
- Complete PEDI-CAT in Pearson
- Submission
- Confirmation
Details
PEDI-CAT and PEDI-CAT (ASD)
Please confirm details are correct before launching the PEDI-CAT report.
NDIS Number:
Applicant/Participant name: Angelina Bell
- Date: 04-09-2023
Reminder to assessor: please do not enter any applicant/participant or representative identifying information (names or contact details) into the online Pearson’s Q-Global system when you commence the assessment.
Save for later
Launch PEDI-CAT
Topic 3: The Access Request Case in PACE
119
Page 286 of 438
Version Control
| Version | Amended by | Description | Status | Date |
|---|---|---|---|---|
| V2.0 | RWP064 | Links updated, Edits | Draft | 04/03/24 |
| V2.1 | SSN695 | Links and content updated | Draft | 09/05/24 |
| V2.2 | SJT409 | Links and content updated | Draft | 01/08/2024 |
| V3.0 | AIA372 | Legislation updates | Final | 29/10/2024 |
Page 287 of 438