Lack of emergency care and inflexible support for mental health needs

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Submission No 21

INQUIRY INTO IMPLEMENTATION OF THE NATIONAL DISABILITY INSURANCE SCHEME AND THE PROVISION OF DISABILITY SERVICES IN NEW SOUTH WALES

Name: Mr Bjarke Aaso Date Received: 9 July 2018

Partially Confidential

The care providers treat clients as cash cows. The ndis is inflexible with makes care providers inflexible. They allocate times and days for one on one care and don’t allow for emergency care as mental health issues don’t run to schedules as set out by new Horisons. There is no provision for unsecduled care with is vital for people because there is no safety net preventing a hospital admmision, as it’s too late once we are hospitalised. I needed emergency care and I was told buy the manager of our local manager of new horizons to ring support services such as lifeline which are of no use