Submission No 332
INQUIRY INTO IMPLEMENTATION OF THE NATIONAL DISABILITY INSURANCE SCHEME AND THE PROVISION OF DISABILITY SERVICES IN NEW SOUTH WALES
Name: Name suppressed Date Received: 10 July 2018
Partially Confidential
The NDIS for me personally has been fantastic, I was able to select my support workers from my
caring agency which is My first NDIA planner wasn’t prepared for example his
laptop wasn’t working properly, when he was talking with myself and family he was chewing gum
which I thought inapporate, when your a person who is deaf and hearing impaired it is very hard
to lip read what the person is trying to say. The NDIA planner(male)wrote down some wrong
things which I later had to correct and explain to other people who support me. The second time
he came back he was chewing gum again which I was pretty rude, I didn’t say anything but I did
contact the agency to make them aware that it is not easy if you are deaf/hearing
impaired to able to have a conversation about what you need from NDIS. Before I become an
NDIS client I had 3 different NDIS office places ring me for my details, then the 3rd one started
asking about my disabilities and that did not impress my mum-she asked for a form to be sent, we
then fill it in and sent it in and then I waited for my name to come up. I tried to make appointment
with the NDIS planner in there office as my parents live 45 minutes away and I live on my own in
the North of Adelaide.I wasn’t impressed with one of the receptionist as she suggested I couldn’t
remember what we talked about several months before I received my first plan. The NDIS has
been a reasurrance for both of my parents as they know while they are living there lives I am
living mine with additional supports.