Submission No 40
INQUIRY INTO IMPLEMENTATION OF THE NATIONAL DISABILITY INSURANCE SCHEME AND THE PROVISION OF DISABILITY SERVICES IN NEW SOUTH WALES
Name: Mrs Betty Slatyer Date Received: 10 July 2018
- My first interview was not transferred to the system properly
- Refusal of my request, so I took my details to Bankston and spoke to staff there when they read my details,I received an apology and permission to self manage.
- The breakdown , was mine and theirs, because neither party properly explained their requirements and the person making the enquire knew nothing of Disability.
- Representatives (Staff) should come from people that live the life …not strangers to Disability.
Betty Slatyer….Grandmother and main carer of Autistic Grandson.