NDIA Accountability Project

This project is in DRAFT

We need more information to approve <your/Participant’s/Applicant first Name’s> plan

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Disclosure Log - FOI 24/25-0883 DOCUMENT 12 OFFICIAL

                                                       GPO Box 700

                                                     CANBERRA ACT 2601

                                                                           1800 800 110

                                                                                    ndis.gov.au

<Participant/Applicant/Parent/Nominee First name Family name>

We need more information to approve

<your/Participant’s/Applicant first Name’s> plan

NDIS number: Click or tap here to enter text.

Dear <Participant/Applicant/Parent/Nominee First Name>,

To help us approve <your/Participant’s/Applicant First Name’s> plan as quickly as possible, we need more information.

Information we need

Please send us the following information:

<Instructions: Add all items you are requesting information for from the appropriate template and delete the other options and this instruction when complete.

<Insert RFI – Evidence of <your/their> age Template>

<Insert RFI – Evidence <you/they> are an Australian citizen or permanent resident and live in Australia Template>

<Insert RFI – Evidence <your/their> impairment is likely to be permanent Template>

<Insert RFI – Evidence of how <your/their> impairment impacts on functional capacity or ability to undertake activities Template >

<Insert RFI – Evidence of how early intervention supports will help reduce the need for future supports Template>

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Disclosure Log - FOI 24/25-0883

<Insert RFI – Evidence of how early intervention supports will help <you/them> Template>

<Insert RFI – Others Template>

What you need to do

Please send this information to us, including <your/Participant’s/Applicant First Name’s> NDIS number (listed at the start of this letter), within 14 days from the date of this letter.

You can send this to us in any of the ways listed under the We’re here to help section of this letter.

If you have any questions, please contact us in any of the ways listed under the We’re here to help section of this letter.

Yours sincerely,

Disclosure Log - FOI 24/25-0883

Online

Phone

  • NDIS National Contact Centre 1800 800 110
  • TTY Users 1800 555 677
  • Speak and Listen Users 1800 555 727
  • If you need help with English 131 450

In Person

  • You can find your closest local area coordinator, early childhood partner or NDIS office on our website. Go to ndis.gov.au, select Contact, then under Offices and contacts in your area you can search your area.

Has your situation changed?

If so, this may affect your NDIS plan or supports. It is important that you contact us about any change in your circumstances.

This change could include:

  • compensation you are applying for or have received
  • significant changes to your disability support needs
  • starting school
  • changes to your home and living situation
  • looking for work
  • no longer wanting to be a part of the NDIS.

Version control table

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Disclosure Log - FOI 24/25-0883

Version Amended by Brief Description of Change Status Date
0.1 RPK268 Interim Manual letter created till RFI letter is deployed in PACE. Initial draft created from Letter - Request for information - General v1.0 APPROVED 2022-08-03.docx DRAFT 2023-08-29
0.2 MSM312 Reviewing contents of DRAFT v0.1 against APPROVED version 1.0 for consistency. DRAFT 2023-09-04
0.3 RPK268 Response to reviewers comments DRAFT 2023-09-04
0.4 JJP788
JS0082		 Director endorsement
Title updated		 DRAFT 2023-09-05
0.5 RPK268 Editable fields updated based on SME feedback DRAFT 2023-10-06
0.6 JS0082 Class 1 review to progress to Class 2 approval DRAFT 2023-10-10
0.7 CW0032 BM Review DRAFT 2023-10-10
0.8 RPK268 Draft changes following BM review DRAFT 2023-10-17
1.0 CW0032 Class 2 approved

Interim Manual letter created till RFI letter is deployed in PACE. Initial draft created from Letter - Request for information - General v1.0 APPROVED 2022-08-03.docx		 APPROVED 2023-10-18

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