Check for compensation when

FOI 24/25-1473 DOCUMENT 25

Check for compensation when recording disabilities SGP KP Publishing

          Exported on 2025-04-02 05:23:42

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FOI 24/25-1473

SGP KP Publishing – Check for compensation when recording disabilities

Table of Contents

1 Recent updates …………………………………………………………………………………………………….. 4 2 Before you start …………………………………………………………………………………………………….. 5 3 Understand compensation …………………………………………………………………………………….. 6 3.1 Evidence of compensation ……………………………………………………………………………………. 6 3.2 Contact the applicant ……………………………………………………………………………………. 6 4 Record compensation information ………………………………………………………………………… 7 4.1 Upload evidence ………………………………………………………………………………………………….. 7 5 Next steps …………………………………………………………………………………………………………….. 8

Table of Contents – 2

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SGP KP Publishing – Check for compensation when recording disabilities

This article provides guidance for all NDIA staff and partners to:  understand compensation  record compensation information.

Recent updates – 3

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SGP KP Publishing – Check for compensation when recording disabilities

1 Recent updates

3 October 2024 Linked article title updated from ‘How to complete the access request case form’ to ‘Complete form in the access request case’.

Recent updates – 4

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2 Before you start

You have:  read and understood Compensation Operational Guideline (external), including section: Principles relating to compensation and the NDIS (in Overview)  read and understood What you need to know about compensation (external)  been using article Complete form in the access request case.

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3 Understand compensation

If a person has a personal injury claim, an NDIS plan complements the compensation arrangement. It does not replace or fund the same expenses. This will make sure that any NDIS supports doesn’t duplicate any current supports.

Compensation doesn’t affect NDIS eligibility. If a person has an existing or previous claim, they can still apply to the NDIS.

3.1 Evidence of compensation

We gather information when a person is applying to the NDIS. If the applicant has an existing or previous compensation claim you must ask them to complete the Compensation Information Form.

You will also need to ask about any injury related to an accident that they may be eligible for compensation for in the future.

3.2 Contact the applicant

If you need to contact the applicant, their provider, or authorised representative, use guidance in articles:  Check a person’s preferred contact method  Update a person account – if applicable  Log an activity or internal note.

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SGP KP Publishing – Check for compensation when recording disabilities

4 Record compensation information

1. In Access Request case, at Disabilities step.
2. At Have you sought compensation regarding that accident or event?, select Yes. This will cause additional fields to appear.
3. At Has the compensation claim been finalised?, select Yes for a completed claim or No for a current claim. Note: the access request can proceed regardless of whether the claim has been finalised.
4. For a finalised claim, enter the: o relevant date at What date was the claim finalised? o amount at How much was the compensation payment?
5. At Have you received legal advice about your compensation claim? Select Yes or No, as shown in the person’s application.

4.1 Upload evidence

1. From the Access Request case, select the Documents tab.
2. Select Add Documents.
3. At Document Category, select Supporting Information.
4. At Document SubCategory, select Compensation information.
5. Determine if document has any PII (personal identifiable information). Select Yes or No.
6. If Yes, enter Description.
7. Select Next.
8. Select Upload Files.
9. Locate the file with supporting evidence for the compensation claim, select it, and select Open. You do these two steps multiple times to add more than one document.
10. Select Save to upload the document(s) to PACE.
11. Select Close.

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5 Next steps

Continue to use guidance in article Complete form in the access request case.