DOCUMENT 49

Templates for requesting further information – Post-legislation changes

SGP KP Publishing

Exported on 2025-04-02 23:24:23

SGP KP Publishing – Templates for requesting further information – Post-legislation changes

1 Recent updates …………………………………………………………………………………………………….. 4 2 Request further information to support an access decision ……………………………………. 5 3 Templates for requesting further information …………………………………………………………. 6 3.1 Permanence (s24(1)(b)) and/or Lifetime NDIS supports (s24(1)(e))……………………………. 6 3.2 Functional capacity (s24(1)(c)) and/or Lifetime NDIS supports (s24(1)(e)) ………………….. 7 3.3 Developmental delay (s25(1)(a)) ……………………………………………………………………………. 8 3.4 Future support needs (s25(1)(b)) and/or Early intervention supports will be NDIS supports (s25(1)(d)) ……………………………………………………………………………………………………….. 9

Table of Contents – 2

SGP KP Publishing – Templates for requesting further information – Post-legislation changes

This article provides guidance for an access delegate to:

request further information to support an access decision
use templates to update and send the automatic letter for requesting further information.

Note: Use this template to update letters for post-legislation change decisions. For pre-legislation change decisions, go to article Templates for requesting further information – Pre-legislation changes.

SGP KP Publishing – Templates for requesting further information – Post-legislation changes

1 Recent updates

3 October 2024

Updated guidance to reflect legislation changes from 3 October 2024:

New article with templates to reflect legislation changes from 3 October 2024.
Note included to help staff understand where there are two articles with templates for requesting further information.
One article has templates for pre-legislation changes.
One article has templates for post-legislation changes.

SGP KP Publishing – Templates for requesting further information – Post-legislation changes

2 Request further information to support an access decision

If further information is required to support an access decision, a letter will be generated within PACE.

SGP KP Publishing – Templates for requesting further information – Post-legislation changes

3 Templates for requesting further information

3.1 Permanence (s24(1)(b)) and/or Lifetime NDIS supports (s24(1)(e))

Information from treating professional about , including: (delete this instruction)
<any treatments that previously undertaken to remedy impairment.>
<any treatments that currently undertaking to remedy impairment.>
<the outcomes, or expected outcomes, of any current and/or previous treatments.>
<any available and appropriate treatment options that not yet explored, and that are likely to remedy impairment. If there are known treatment options that cannot undertake, treating professional must provide information about why this is the case.>
Depending on the impairment, treatments may include medications, therapies, surgeries or rehabilitation.
Where possible, please get this information from the treating professional who is most relevant to impairment. Examples of common treating professionals include:
<Delete if N/A: Audiologist>
<Delete if N/A: Neurologist>
<Delete if N/A: Orthopaedic Surgeon>
<Delete if N/A: Ophthalmologist>
<Delete if N/A: Paediatrician>
<Delete if N/A: Pain Specialist>
<Delete if N/A: Psychiatrist>
<Delete if N/A: Psychologist>
<Delete if N/A: Rheumatologist>
<Delete if N/A: Rehabilitation Specialist>
<If applicable:
<If applicable:
<If applicable:
General Practitioner (GP)
<Delete if N/A: A copy of any existing reports, assessments or documents that referenced in their from .

SGP KP Publishing – Templates for requesting further information – Post-legislation changes

3.2 Functional capacity (s24(1)(c)) and/or Lifetime NDIS supports (s24(1)(e))

<Information about the specific everyday tasks that cannot effectively complete without support, relating to . This might include details about what a typical day or week looks like for
<Information about the disability-specific supports that usually to move around / communicate / socialise / learn / look after <yourself/themselves> / organise <your/their> life.
NDIS supports are the services, items and equipment that can be funded by the NDIS. They include:
a high level of support from other people, such as physical assistance, guidance, supervision or prompting
assistive technology, equipment or home modifications that are prescribed by your doctor, allied health professional or other medical professional.

If you want to learn more about NDIS Supports, search ‘What does NDIS fund?’ on our website [(ndis.gov.au

<your/their> treating professional should provide information that describes the type of support , how often need it and the duration.> (delete this instruction).
<Mobility (or moving around) – how easily you move around your home and community, and how you get in and out of bed or a chair. We consider how you get out and about and use your arms or legs.>
<Communicating – how you speak, write, or use sign language and gestures, to express yourself compared to other people your age. We also look at how well you understand people, and how others understand you.>
<Socialising – how you make and keep friends, or interact with the community, or how a young child plays with other children. We also look at your behaviour, and how you cope with feelings and emotions in social situations.>
<Learning – how you learn, understand and remember new things, and practise and use new skills.>
<Self-care – personal care, hygiene, grooming, eating and drinking, and health. We consider how you get dressed, shower or bathe, eat or go to the toilet.>
<Self-management (if older than 6) – how you organise your life. We consider how you plan, make decisions, and look after yourself. This might include day-to-day tasks at home, how you solve problems, or manage your money. We consider your mental or cognitive ability to manage your life, not your physical ability to do these tasks.>
Where possible, please get this information from the treating health professional who is most relevant to impairment. Examples of common treating health professionals include:
<Delete if N/A: Audiologist>
<Delete if N/A: Neurologist>
<Delete if N/A: Occupational Therapist>
<Delete if N/A: Orthopaedic Surgeon>
<Delete if N/A: Ophthalmologist>
<Delete if N/A: Paediatrician>
<Delete if N/A: Pain Specialist>

SGP KP Publishing – Templates for requesting further information – Post-legislation changes

<Delete if N/A: Psychiatrist>
<Delete if N/A: Psychologist>
<Delete if N/A: Physiotherapist>
<Delete if N/A: Rheumatologist>
<Delete if N/A: Rehabilitation Specialist>
<Delete if N/A: Speech Pathologist (Therapist)>
<Delete if N/A: Social Worker>
General Practitioner (GP)
<Delete if N/A: A copy of any existing reports, assessments or documents that referenced in their from .

3.3 Developmental delay (s25(1)(a))

Information from treating professional about: (delete this instruction).
functional capacity in self-care, receptive and expressive language, cognitive development and motor development, compared to children of the same age.>
<each of the early intervention supports recommended for including their expected outcomes.>
(delete this heading): whether there is a risk of future disability diagnosis or developmental delay where impairment and/or functional capacity cannot be easily measured due to age>.
Where possible, please get this information from the treating professional who is most relevant to developmental delay. Examples of common treating health professionals include:
<Delete if N/A: Occupational Therapist>
<Delete if N/A: Paediatrician>
<Delete if N/A: Psychologist>
<Delete if N/A: Physiotherapist>
<Delete if N/A: Speech Pathologist (Therapist)>
General Practitioner (GP)
<Delete if N/A: A copy of any existing reports, assessments or documents that referenced in their from .

SGP KP Publishing – Templates for requesting further information – Post-legislation changes

3.4 Future support needs (s25(1)(b)) and/or Early intervention supports will be NDIS supports (s25(1)(d))

Information from treating professional about: (delete this instruction)
<any capacity building supports recommended for and their expected outcomes.>
<any capacity building supports that have already been implemented, and their outcomes.>
<Delete if N/A: A copy of most recent audiogram and information about need for personal amplification.>
<Delete if N/A: A copy of any existing reports, assessments or documents that referenced in their from .
Where possible, please get this information from the treating professional who is most relevant to . Examples of common treating professionals include:
<Delete if N/A: Audiologist>
<Delete if N/A: Neurologist>
<Delete if N/A: Occupational Therapist>
<Delete if N/A: Orthopaedic Surgeon>
<Delete if N/A: Ophthalmologist>
<Delete if N/A: Paediatrician>
<Delete if N/A: Pain Specialist>
<Delete if N/A: Psychiatrist>
<Delete if N/A: Psychologist>
<Delete if N/A: Physiotherapist>
<Delete if N/A: Rheumatologist>
<Delete if N/A: Rehabilitation Specialist>
<Delete if N/A: Speech Pathologist (Therapist)>
<If applicable:
General Practitioner (GP)
<Delete if N/A : A copy of any existing reports, assessments or documents that referenced in their . from .