CI Connect – Severity Tools: Team Facilitation Discussion Questions

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CI Connect – Severity Tools: Team Facilitation Discussion Questions

Improving Participant Experience
Pre-Planning Update the Severity Tools Task

Improving Participant Experience

As a team, how might we prevent the issues outlined below affecting decision-making, sustainability and the participant’s experience?

The WHODAS has captured information related to conditions other than the eligible primary and secondary impairments.
An Agency administered assessment was completed but the results are not consistent with other information about function in the participant’s record.
An internal disability specific severity tool was used and the score has been recorded incorrectly in the NDIA Business System
The WHODAS has been used when a disability-specific assessment is available.
An external assessment report does not match the score entered into the Severity Indicator tool.
A child (0 -16 years of age) where a suitable functional capacity assessment is attached or referenced but has not been recorded, with only the PEDICAT completed.

Pre-Planning Update the Severity Tools Task

Let’s start thinking about opportunities for improvement. Think about:

Standard Operating Procedures and Tools
Internal assessment tools to choose from
How to use the internal assessment tools correctly
The human element (operator error)
How can we support each other to get this right?
Innovations or enhancements

What might we change, modify or build to ensure that we complete this task correctly and that is it is evidence based?

How do we ensure that scores entered or changed for internal severity tools can be justified by appropriate evidence? Where do you record your decision to change scores?
When responses to guided planning questions are changed how can you ensure you have appropriate evidence to justify the change.
When circumstances require a change to the Severity tool, what does ‘sufficient evidence’ look like in order to justify this change?
If the Severity Tool has not been updated in line with the primary disability but rather in line with the associated impairments, what are the consequences for the participant? Section 34.1 a-f? Sustainability?
What are the consequences for the participant when the WHODAS is used but a more specific assessment tool is more appropriate?

ndis.gov.au | January 2025 | eLearning Adaptation FOI | Page 438 of 438 | OFFICIAL