General issues around the implementation and performance of the NDIS

                                        Submission 59

My submission is about “the implementation and operation of the NDIS” namely the NDIS the portal. When you make a claim on the NDIS for reimbursement for expenses made against your NDIS plan, you first have to log onto the “myplace” Portal web site (https://auth.my.gov.au/las/login?execution=e2s1). When you are logged on the web address https://myplace.ndis.gov.au/ndisstorefront/my-account tells you that it is the “myplace NDIS” web site. After selecting “My Payment Request”, then “Add My Payment Request” you arrive at this page see copy below:-

You are then required to enter in the dates of the service, but when the calendar is clicked (see a screen print below) you will notice that the days do not line up with the dates (i.e. there is no Fri 2nd June in 2018 it is in fact a SAT 2 June) & you can only see at best the last 2 letters of the month, but for April & July you see only “l” & Jan & June (as in this case) you only see “n”. This has been like this for a least 3 months or more, can I ask when this will it be fixed?

I know this is not a major issue but there have been a number of people who have inadvertently put the wrong dates in their claim. Thanks for this opportunity, Regards Mike Serjeant