Support worker concerned about impact on people with intellectual disabilities and schizophrenia (Provider experience)

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National Disability Insurance Scheme Amendment (Securing the NDIS for Future Generations) Bill 2026

Submission 2906

Submission on the NDIS Amendment Bill

I am a Support Worker and I have serious concerns about this Bill

and do not support it.

My main concern about this Bill is that the increased compliance and

‘non contactable’ participant engagement rules will shift the burden of

care on to unpaid carers, front-line emergency workers, and the wider

community.

This Bill may affect the people I support because:

They are people with sever and chronic intellectual disabilities

such as schizophrenia.

These people rely on social housing and NDIS support to help

them with the basic day-to-day living that most people take for

granted.

They often go through periods where they are delusional and may

end up in hospital where they are difficult to contact and

communicate with.

This is exacerbated by the complexity of support services required

for people with intellectual disabilities like Schizophrenia which

leads to poor communication between support workers and

organisations like hospitals which provide important care.

One example from my experience is a client I supported who ended

up in hospital for 4 weeks. Most of this time, he was not fully aware of

where he was or why he was in hospital. Hospital staff commonly failed

to reach out to the correct member of this support team to communicate

progress and plans for discharge. The amount of services required for

National Disability Insurance Scheme Amendment (Securing the NDIS for Future Generations) Bill 2026

Submission 2906

people like this means there multiple points where compliance and

contact can fail.

What I want the committee to understand is NDIS support for people

like the client I described benefits everyone. If someone who needs a

high level of support loses access to the NDIS because they are non

contactable due to personal circumstances, then the outcome would be

they are unable to participate somewhat normally in their community. If

there is no one who can provide unpaid care, it’s very likely that they

could end up homeless. If they go into psychosis they could become

aggressive to people on the street. This makes it less pleasant for

members of the community who are going about their lives. It also

means that front line workers like paramedics and police may have to

subdue these people to take them to hospital.

NDIS support means that these people like the client I described above

can get help managing their intellectual disability. This improves their

lives and the lives of people in Australian communities. It also means

their health issues are addressed when it’s easiest to make

improvements rather than at the point when it is affecting other people in

the community and the person with the intellectual disability is at their

lowest point.

I ask the committee to consider my lived experience when reviewing this

Bill