National Disability Insurance Scheme Amendment (Securing the NDIS for Future Generations) Bill 2026
Submission 3402
Dear Committee,
- This submission can be made Public and details listed.
- Nowhere in this Bill does it state the following: a. Any attempt at a review by the NDIA undertaken to actually review expenditure in their operations.
b. Any attempt at a review of computer systems which have totally failed participants. One example is Penny’s plan was issued in January 2026 and here it is July 2026 and we still CANNOT download the plan from the Portal or Mygov website. YES Committee over 5 months !!!! I am continually asked by NDIA Staff to go onto my computer and check whether I can download the plan. Gee the NDIA cannot even inform me that the problem has been solved. Do you really want to know how much of MY TIME as Penny’s main informal support that I have actually wasted because of the failure of the NDIA system to work correctly? Let alone in February I spent almost an hour of time on the phone with an IT specialist, YES February !!! Like I said, the Committee it’s now July and the problem still hasn’t been resolved. How MUCH TIME has been wasted by the NDIA over 5 MONTHS trying to resolve this problem or failure? How many other failures of NDIA computer systems have happened? More wasted expenditure due to the failure of original systems design.
c. After what has happened to us since January 2026 the Participant can NO LONGER speak to anybody from the NDIA at all and even had significant trouble even talking to her Support Coordinator the other day and had to leave the room. This is how the NDIA affects participants.
d. It absolutely NO USE at all for the NDIA to state please contact Lifeline or Beyond Blue because they cannot help you at all when the STUPID NDIA only allocate ONE HOUR each on Saturday and Sunday for support without any valid reason at all. Lifeline and Beyond Blue CANNOT help us at all because the Problem is the total lack of correct support on Weekends. They allocate 3 hours Monday to Friday but ONLY ONE HOUR on weekends. No explanation AT ALL was given to us for such a reduction on the weekends. I have already used 20 hours support from my Carer’s Gateway allocation which is supposed to be for my respite. I can NO LONGER attend events for me at all because support is unavailable.
e. They allocated 16 Hours over 5 years for reports by the OT. In 2025 the Full Functional Capacity Report cost $3,000 at $166 per hour including all the tests required. So PLEASE EXPLAIN how 16 hours over 5 years is enough for the Reports required? Where are the full details of the Reports required because a Full Detailed Capacity Report each year CANNOT be supplied in 16 hours? Has the NDIA even supplied the total expenditure in 2026 for reports from OT’s? Committee if each participant was required to submit a report costing $3,000 each year how much expenditure would that be?
f. We assume that NO REPORTS are required at all from the Exercise Physiologist because only 6 hours has been allocated for the whole year. Please explain how he has time to receive summaries or reports from the Therapy Assistant? Is the NDIA now saying no reports are required at all from the Therapy Assistant or the EP?
g. Who made the decision that all Wheelchairs and Walkers MUST be allocated an amount for maintenance? Well gee we received an amount and both items are still under warranty. Where is the assessment of actual usage and its impact on the need for maintenance? How much expenditure has been allocated in 2026 for maintenance across the entire NDIS? Has this estimate been included in the Expenditure included in the Bill?
So this Bill MUST INCLUDE all areas where the NDIA have made assessments of Expenditure and the areas where attempts have been made to reduce expenditure.
National Disability Insurance Scheme Amendment (Securing the NDIS for Future Generations) Bill 2026
Submission 3402