National Disability Insurance Scheme Amendment (Securing the NDIS for Future Generations) Bill 2026
Submission 4071
Submission to Parliament – Proposed NDIS Reforms
Submitted by:
Director, , Victoria, Australia
Registered NDIS Provider – Support Coordination, Specialist Support Coordination & Psychosocial Recovery Coaching
has operated as a registered NDS provider across Victoria for six years, supporting more than 400 participants, many with highly complex needs.
Our client cohort includes people living with psychosocial disability, complex mental health presentations, intellectual disability, trauma, homelessness and housing instability, justice involvement, family violence risk, and cultural and linguistic barriers.
Support Coordination is a critical frontline service providing crisis intervention, risk management, safeguarding, advocacy, service navigation and prevention of system breakdown.
Current and future cuts to Support Coordination funding and movement toward a commissioned model will disproportionately harm participants with the highest complexity, reducing choice and control, increasing provider exits, service fragmentation and crisis escalation.
Support Coordinators also play a critical role in identifying fraud, over-servicing, misuse of participant funding, inappropriate billing, service duplication, exploitation and abuse. This protects both participants and the long-term sustainability of the NDIS.
Recommendations:
- Preserve participant choice and control.
- Protect funding for complex participants.
- Recognise Support Coordination as a critical safeguarding function.
- Maintain viable pricing that reflects service complexity.
- Engage directly with frontline providers and participants before implementing reform.
National Disability Insurance Scheme Amendment (Securing the NDIS for Future Generations) Bill 2026
Submission 4071
Submission to Parliament – Proposed NDIS Reforms
Participant Concerns Regarding Proposed Reforms
Transition and Capacity Building: JM and SM’s families are concerned with automatic plan rollovers and barriers to Change of Situation reviews will prevent plans from reflecting major transitions into adulthood, employment and education. They fear reduced supports, especially around social participation, capacity building and driving support.
Rural Access: SM’s family in rural Victoria reports increasing difficulty accessing therapists due to travel changes and workforce shortages, with concern reforms will worsen existing service gaps.
Loss of Support Coordination: Families report concern about losing Support Coordination, especially where Local Area Coordination has been inconsistent, delayed and lacking continuity.
Social and Community Participation: HD fears reduced community access and support for appointments. BK fears cuts to psychosocial support will increase isolation, affecting church, community groups, family relationships and employment. CC fears reduced social support will impact parenting, relationships and daily functioning.
Final Statement
Support Coordination is not optional. For many people with disability, it is the support that keeps them safe, stable and connected. Any reform must prioritise participant safety, quality outcomes and long-term sustainability of the NDIS.