Your Freedom of Information Request: Acknowledgement

Our reference: FOI 20/21-0643

GPO Box 700 Canberra ACT 2601 1800 800 110

dis.gov.au

21 April 2021

Ben Fairless

By email: foi+request-7231-21455eee@righttoknow.org.au

Dear Ben Fairless

Thank you for your request of 14 April 2021, under the Freedom of Information Act 1982 (FOI Act) for copies of documents held by the National Disability Insurance Agency (NDIA).

Scope of your request

You have requested access to the following documents about the National Disability Insurance Scheme (NDIS):

“…a copy of the Performance Metrics and performance for each organisation currently participating in the NDIA Assessment Pilot?

I assume this would include things including but not limited to participant satisfaction, compliance metrics, and information on retention rates for the pilot.

If you can provide this information on a month-to-month basis for each partner organisation that would be appreciated.”

Unless you advise otherwise, we will take it that you agree to the names and contact details of NDIA staff being excluded from the scope of your request (that is, the information will be treated as irrelevant).

Processing timeframes

We received your request on 14 April 2021 and the 30-day statutory period for processing your request commenced from the day after that date. You should therefore expect a decision from us by 14 May 2021.

The period may be extended if we need to consult with third parties or for other reasons. We will advise you if this happens.

Charges

We may apply a processing charge to your request and will advise you as soon as practicable if a charge is payable.

Disclosure Log

Information released under the FOI Act may be published on the NDIA’s disclosure log located on our website, subject to certain exceptions.

If you have any concerns about the publication of information you have requested, please contact us.

Further help

Please contact us at foi@ndis.gov.au if you have any questions or need help.

We will contact you using the email address you provided. Please advise if you would prefer us to use an alternative means of contact.

Yours sincerely

Freedom of Information Officer Parliamentary, Ministerial & FOI Branch Government Division