Attachment B
Freedom of Information request – Your review rights
As your request is deemed to have been refused under section 15AC of the FOI Act
because of processing delays, you are unable to apply for an internal review of the decision.
However, if you have concern with any aspect of this decision, please contact the NDIA FOI
team by email at foi@ndis.gov.au, or by post to:
- Freedom of Information Section
- Information Access and Privacy Branch
- Reviews and Information Release Division
- National Disability Insurance Agency
- GPO Box 700
- CANBERRA ACT 2601
Review by the Office of the Australian Information Commissioner
The FOI Act also gives you the right to apply for the Office of the Australian Information
Commissioner (OAIC) to seek a review of this decision.
If you wish to have the decision reviewed by the OAIC, you may apply for the review in
writing, or by using the online merits review application form which is available on the OAIC’s
website: OAIC Review Application Form.
An application to the OAIC must be made within 60 calendar days from the date of the
deemed refusal decision, as set out in our letter to you (Notice of Decision). You may also
apply to the OAIC for an extension of this timeframe, from the date of the deemed refusal
decision until the date of your application for review.
Applications for review can be lodged with the OAIC in the following ways:
- Online: OAIC Review Application Form
- Post: Office of the Australian Information Commissioner GPO Box 5218 SYDNEY NSW 2001
- Email: enquiries@oaic.gov.au
- Phone: 1300 363 992 (local call charge)
- Website: www.oaic.gov.au
Complaints to the Office of the Australian Information Commissioner or the
Commonwealth Ombudsman
You may complain to either the Commonwealth Ombudsman or the OAIC about the actions
taken by the NDIA in relation to your request. The Ombudsman will consult with the OAIC
before investigating a complaint about the handling of an FOI request.
Your complaint to the OAIC can be directed to the contact details provided above.
Your complaint to the Ombudsman can be directed to:
- Phone: 1300 362 072 (local call charge)
- Email: ombudsman@ombudsman.gov.au
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