Freedom of Information request — Notification of Decision
Thank you for your correspondence of 1 November 2023, in which you requested access to documents held by the National Disability Insurance Agency (NDIA), under the Freedom of Information Act 1982 (FOI Act).
The purpose of this letter is to provide you with a decision on your request.
Scope of your Request
You have requested access to the following documents:
- “Practice Guide - Disability-Related Health Supports”
- “Practice Guide - Understanding Therapy Supports” And additionally –
- The “Standard Operating Procedure” documents related to “Disability-Related Health Supports” and “Therapy Supports”
- If
Decision on Access to Documents
I make this decision as an authorised FOI decision maker under section 23(1) of the FOI Act.
After examining the documents, I have decided to release the identified 4 documents to you in full.
Release of Documents
The documents for release, as referred to in the Schedule of Documents at Attachment A, are attached.
Rights of Review
Your rights to seek a review of my decision, or lodge a complaint, are set out at Attachment B.
Should you have any enquiries concerning this matter, please do not hesitate to contact me by email at foi@ndis.gov.au.
Yours sincerely
Misty Assistant Director FOI Complaints Management & FOI Branch General Counsel Division
Attachment A
Schedule of Documents for FOI-1B 23/24-0756
| Document number | Page number | Description | Access Decision | Comment |
|---|---|---|---|---|
| 1 | 1 - 42 | Practice Guide - Disability-Related Health Supports Version: V6.0 2020-09-29 Approved: 29 September 2020 |
FULL ACCESS | This Practice Guide was retired and replaced with the publicly available **Disability-related health supports |
| 2 | 43 - 71 | Practice Guide – Understanding Therapy Supports Version: V7.0 2021-01-06 Approved: 6 January 2021 |
FULL ACCESS | |
| 3 | 72 - 116 | Reasonable and Necessary Supports | FULL ACCESS | This information is publicly available through the NDIS website at: <a href=“[Reasonable and necessary supports |
| 4 | 117 - 161 | Standard Operating Procedure - Disability Related Health Supports Version: V6.0 2023-06-21 Approved: 21 June 2023 |
FULL ACCESS |
Attachment B
Your review rights
Review by the Office of the Australian Information Commissioner
The FOI Act also gives you the right to apply to the Office of the Australian Information Commissioner (OAIC) to seek a review of this decision.
If you wish to have the decision reviewed by the OAIC, you may apply for the review, in writing, or by using the online merits review form available on the OAIC’s website at www.oaic.gov.au, within 60 days of receipt of this letter.
Applications for review can be lodged with the OAIC in the following ways:
- Online: www.oaic.gov.au
- Post: GPO Box 5218, Sydney NSW 2001
- Email: enquiries@oaic.gov.au
- Phone: 1300 363 992 (local call charge)
Complaints to the Office of the Australian Information Commissioner or the Commonwealth Ombudsman
You may complain to either the Commonwealth Ombudsman or the OAIC about actions taken by the NDIA in relation to your request. The Ombudsman will consult with the OAIC before investigating a complaint about the handling of an FOI request.
Your complaint to the OAIC can be directed to the contact details identified above. Your complaint to the Ombudsman can be directed to:
- Phone: 1300 362 072 (local call charge)
- Email: ombudsman@ombudsman.gov.au
Your complaint should be in writing and should set out the grounds on which it is considered that the actions taken in relation to the request should be investigated.