NDIS correspondence: Notification of Decision - FOI 24/25-1212

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Our reference: FOI 24/25-1212

16 May 2025

Tessa Kelton

By email: foi+request-12374-197a6a97@righttoknow.org.au

Dear Tessa Kelton

Freedom of Information request — Notice of Decision

Thank you for your correspondence of 25 November 2024, seeking access under the Freedom of Information Act 1982 (FOI Act) to documents held by the National Disability Insurance Agency (NDIA).

I apologise for the delay in processing your request.

The purpose of this letter is to provide you with a decision on your request.

Scope of your request

You have requested access to the following documents:

“Please provide all documents, in full, pertaining to the following Technical Advisory Branch (TAB) research document titles.

  1. Specialised driving lessons
  2. Comparison of catheter models
  3. Osteopathy
  4. Chiropractic
  5. Project management and quality tools
  6. Facilitated communication
  7. Air conditioning and thermoregulation 8. Reducing ABA over time 9. Autistic burnout
  8. Exercise and physiotherapy for progressive conditions 11. Administering medication in Australia”

Timeframe

A 30-day statutory period for processing your request commenced from 25 November 2024 in accordance with section 15(5)(b) of the FOI Act. The due date for a decision on access was 25 December 2024. I note this time has lapsed and as a result we are deemed to have refused your request under section 15AC of the FOI Act.

Despite this, I have continued to process your application. I apologise for the delay and confirm that you retain your right to seek external review of this decision.

Disclosure log documents

On 12 March 2025, you were emailed some of the requested documents administratively, as they have been previously released, namely documents for points 3, 4, 7, 8, 9 and 11. The remaining documents will make up this request.

Decision on access to documents

I am authorised to make decisions under section 23(1) of the FOI Act. My decision on your request and the reasons for my decision are set out below.

I have identified 4 documents, which fall within the scope of your request.

The documents were identified by TAPIB who conducted searches of NDIA’s systems, using all reasonable search terms that could return documents relevant to your request, and consulting with relevant NDIA staff who could be expected to be able to identify documents within the scope of the request.

I have decided to grant access to 4 documents in part.

In reaching my decision, I took the following into account:

  • your correspondence outlining the scope of your request
  • the nature and content of the documents falling within the scope of your request
  • the FOI Act
  • the FOI Guidelines published under section 93A of the FOI Act
  • consultation with relevant NDIA staff
  • factors relevant to my assessment of whether or not disclosure would be in the public interest
  • the NDIA’s operating environment and functions.

Reasons for decision

Personal privacy (section 47F)

Section 47F of the FOI Act conditionally exempts a document(s) if its disclosure would involve the unreasonable disclosure of personal information about any person (including a deceased person).

I have identified material in the documents falling within scope of your request which contains personal information of staff details.

Under section 47F(2) of the FOI Act, in determining whether the disclosure of documents would involve unreasonable disclosure of personal information, regard must be had to:

a. the extent to which the information is well known;

b. whether the person to whom the information relates is known to be (or to have been) associated with the matters dealt with in the document;

c. the availability of the information from publicly accessible sources; and

d. any other matters that the agency considers relevant.

Against these criteria, I take the view that:

a. it is apparent from the information that an individual is identifiable; and

b. the information referred to above is not readily available from publicly accessible sources.

With reference to the assessment above, it would be unreasonable to disclose publicly this personal information and is therefore conditionally exempt under section 47F(1) of the FOI Act.

Public interest considerations – section 47F

Section 11A(5) of the FOI Act provides that access to a document covered by a conditional exemption must be provided unless disclosure would be contrary to the public interest.

I have not considered any of the irrelevant factors as set out under section 11B(4) of the FOI Act in making this decision.

In favour of disclosure, I have considered the factors outlined in section 11B(3) of the FOI Act, and I have determined that disclosure of the relevant information in Documents 1 to 4 would promote the objects of the FOI Act by providing access to documents held by the government and providing access to information.

Against disclosure, I consider that disclosure of the relevant information in Documents 1 to 4:

  • would not contribute to the publication of information of sufficient public interest to justify the likely harm caused by release
  • would not enhance Australia’s representative democracy in the ways described in section 11B(3) of the FOI Act
  • would not inform any debate on a matter of public importance, or promote oversight of public expenditure.

While there is limited public interest in the disclosure of information conditionally exempt under section 47F of the FOI Act, the harm that would result from disclosure is that it could reasonably be expected to:

  • affect an individual’s right to privacy by having their personal information in the public domain.

In summary, I am satisfied that the factors against disclosure of the information outweigh the factors in favour of disclosure and that, on balance, it would be contrary to the public interest to release this information to you. Accordingly, I have decided that the relevant information in Documents 1 to 4is exempt under section 47F of the FOI Act.

Release of documents

The documents for release, as referred to in the Schedule of Documents at Attachment A, are enclosed.

Rights of review

Your rights to seek a review of my decision, or lodge a complaint, are set out at Attachment B.

Should you have any enquiries concerning this matter, please do not hesitate to contact me by email at redacted: s47F - personal privacy.

Yours sincerely

Kate (KIM627) A/Assistant Director – Freedom of Information Non Personals Team Information Release, Privacy and Legal Operations Branch Reviews and Information Release Division

Attachment A

Schedule of Documents for FOI 24/25-1212

Document number Page number Description Access Decision
1 1-8 Research Paper - Specialised driving lessons

Date: 1 December 2022
PARTIAL ACCESS
Exemption claimed:
s47F – personal privacy
2 9-17 Research Paper – Outcome comparison of catheter model and technique

Date: 2 March 2022
PARTIAL ACCESS
Exemption claimed:
s47F – personal privacy
3 18-21 Research Paper – Project management and quality tools

Date: 21 November 2023
PARTIAL ACCESS
Exemption claimed:
s47F – personal privacy
4 22-35 Research Paper – Physiotherapy and exercise for progressive neurological conditions

Date: 29 April 2024
PARTIAL ACCESS
Exemption claimed:
s47F – personal privacy

Attachment B

Your review rights

As this matter was a deemed refusal, internal review of this decision is not an option. However, if you have concern with any aspect of this decision, please contact the NDIA FOI team by email foi@ndis.gov.au or by post:

Freedom of Information Section Complaints Management & FOI Branch General Counsel Division National Disability Insurance Agency GPO Box 700 CANBERRA ACT 2601

Review by the Office of the Australian Information Commissioner

The FOI Act gives you the right to apply to the Office of the Australian Information Commissioner (OAIC) to seek a review of this decision.

If you wish to have the decision reviewed by the OAIC, you may apply for the review, in writing, or by using the online merits review form available on the OAIC’s website at www.oaic.gov.au, within 60 days of receipt of this letter.

Applications for review can be lodged with the OAIC in the following ways:

Complaints to the Office of the Australian Information Commissioner or the Commonwealth Ombudsman

You may complain to either the Commonwealth Ombudsman or the OAIC about actions taken by the NDIA in relation to your request. The Ombudsman will consult with the OAIC before investigating a complaint about the handling of an FOI request.

Your complaint to the OAIC can be directed to the contact details identified above. Your complaint to the Ombudsman can be directed to:

Your complaint should be in writing and should set out the grounds on which it is considered that the actions taken in relation to the request should be investigated.