Our reference: FOI 24/25-1758
GPO Box 700 Canberra ACT 2601 1800 800 110 ndis.gov.au
14 May 2025
Dan Collins Right to Know
By email: foi+request-13044-66ff808c@righttoknow.org.au
Dear Dan Collins
Freedom of Information request — Notice of Decision
Thank you for your correspondence of 14 April 2025 (your correspondence), seeking access under the Freedom of Information Act 1982 (FOI Act) to documents held by the National Disability Insurance Agency (NDIA).
The purpose of this letter is to provide you with a decision on your request.
Scope of your request
You have requested access to the following documents:
“ …As per the Freedom of Information Act I am requesting access to the below documents:
The official NDIS webpage titled ‘Frequently asked questions about legislation’ (available at https://aus01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.ndis.gov. au%2Fchanges-ndis-legislation%2Ffrequently-asked-questions-about- legislation&data=05%7C02%7Cfoi%40ndis.gov.au%7C8beb8ac6dbd74aae443a08d d7b0d84c4%7Ccd778b65752d454a87cfb9990fe58993%7C0%7C0%7C6388020201 87793306%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiI wLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7 C%7C%7C&sdata=iVzQ9GiyzEDbDy5hUL1kdn3OYo0lHqEyjFlOjeR5tzw%3D&reser ved=0) has been updated several times since its creation and publication to add, change, and remove content.
- I am requesting a copy of each version of this FAQ webpage that was published between 14 April 2025 and 15 Feb 2025…”
Processing Timeframes
The FOI Act provides 30 calendar days for the processing of an FOI request after it is received. As your valid FOI request was received on 14 April 2025, the original due date for your request was 14 May 2025.
On 05 May 2025, you agreed via email to a 19-day extension of time under section 15AA of the FOI Act, making 02 June 2025 the new date to provide you with a decision on access.
Searches conducted
Searches were conducted by the Online team for documents relevant to the scope of your FOI request.
As a result of this search, seven (7) documents were located, this search was undertaken between 05 May and 12 May 2025 and was overseen by senior staff.
Decision
I am the authorised officer pursuant to section 23(1) of the FOI Act to make a decision on this FOI request.
I have decided to grant access in full to seven (7) documents.
The decision in relation to each document is detailed in the schedule of documents at Attachment A.
Rights of review
Your rights to seek a review of my decision, or lodge a complaint, are set out at Attachment B.
Should you have any enquiries concerning this matter, please do not hesitate to contact me by email at foi@ndis.gov.au.
Yours sincerely
Kate (KIM627) A/Assistant Director – Freedom of Information Information Release, Privacy and Legal Operations Branch Reviews and Information Release Division
Attachment A
Schedule of Documents for FOI 24/25-1758
| Document number | Page number | Description | Access Decision | Comments |
|---|---|---|---|---|
| 1 | 1-23 | NDIA Website - Frequently asked questions about legislation Date: 20 February 2025 |
FULL ACCESS | 1-23 |
| 2 | 24-46 | NDIA Website - Frequently asked questions about legislation Date: 03 March 2025 |
FULL ACCESS | 24-46 |
| 3 | 47-79 | NDIA Website - Frequently asked questions about legislation Date: 17 March 2025 |
FULL ACCESS | 47-79 |
| 4 | 80-112 | NDIA Website - Frequently asked questions about legislation Date: 19 March 2025 |
FULL ACCESS | 80-112 |
| 5 | 113-142 | NDIA Website - Frequently asked questions about legislation Date: 28 March 2025 |
FULL ACCESS | 113-142 |
| Document number | Page number | Description | Access Decision | Comments |
|---|---|---|---|---|
| 6 | 143-172 | NDIA Website - Frequently asked questions about legislation Date: 28 March 2025 |
FULL ACCESS | 143-172 |
| 7 | 173-201 | NDIA Website - Frequently asked questions about legislation Date: 01 April 2025 |
FULL ACCESS | 173-201 |
ATTACHMENT B
Your review rights
Internal Review
The FOI Act gives you the right to apply for an internal review of this decision.
If you wish to seek an internal review of the decision, you must apply for the review, in writing, within 30 days of receipt of this letter.
No particular form is required for an application for internal review, but to assist the review process, you should clearly outline your grounds for review (that is, the reasons why you disagree with the decision). Applications for internal review can be lodged by email to foi@ndis.gov.au or sent by post to:
Freedom of Information Section Complaints Management and FOI Branch General Counsel Division National Disability Insurance Agency GPO Box 700 CANBERRA ACT 2601
Review by the Office of the Australian Information Commissioner
The FOI Act also gives you the right to apply to the Office of the Australian Information Commissioner (OAIC) to seek a review of this decision.
If you wish to have the decision reviewed by the OAIC, you may apply for the review, in writing, or by using the online merits review form available on the OAIC’s website at www.oaic.gov.au, within 60 days of receipt of this letter.
Applications for review can be lodged with the OAIC in the following ways:
- Online: www.oaic.gov.au
- Post: GPO Box 5218, Sydney NSW 2001
- Email: enquiries@oaic.gov.au
- Phone: 1300 363 992 (local call charge)
Complaints to the Office of the Australian Information Commissioner or the Commonwealth Ombudsman
You may complain to either the Commonwealth Ombudsman or the OAIC about actions taken by the NDIA in relation to your request. The Ombudsman will consult with the OAIC before investigating a complaint about the handling of an FOI request.
Your complaint to the OAIC can be directed to the contact details identified above. Your complaint to the Ombudsman can be directed to:
- Phone: 1300 362 072 (local call charge)
- Email: ombudsman@ombudsman.gov.au
Your complaint should be in writing and should set out the grounds on which it is considered that the actions taken in relation to the request should be investigated.