National Disability Insurance Scheme Act 2013 Instrument of Delegation 2 of 2025

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FOI 25/26-0749

DOCUMENT 1

The contents of this document are OFFICIAL

National Disability Insurance Scheme Act 2013 Instrument of Delegation 2 of 2025

I, REBECCA FALKINGHAM, Chief Executive Officer of the National Disability Insurance Agency:

REVOKE

(a) the National Disability Insurance Scheme Act 2013 Instrument of Delegation 1 of 2025 signed on 1 January 2025, and all variations made to that Instrument, and

DELEGATE

(b) the powers and functions under the National Disability Insurance Scheme Act 2013 as described in the tables in Schedule 1 to Agency officers in the positions identified in the tables in Schedule 112

The delegation of powers and functions set out in Schedule 1 is to be read subject to Schedule 2, Schedule 3 and Schedule 4.

The delegation of powers and functions in this instrument is subject to any limitations set out in the tables in Schedules 1, 2, 3 and 4.

This instrument of delegation remains in force until it is revoked and replaced by another instrument.

For the avoidance of doubt, if there is a change in the name of a role title, Branch, Division or Group, the relevant delegations will continue to apply and may be exercised by those officers who perform roles substantially similar to those performed by the delegates listed in this Instrument prior to the change of name taking place.

REBECCA FALKINGHAM

Chief Executive Officer

Effective from 23 May 2025

1 Agency Officers are staff employed under the Public Service Act 1999 or staff made available to the Agency from a Commonwealth, State or Territory authority under s 170 of the NDIS Act. Contractors and Partners cannot be delegated powers and functions under the NDIS Act. 2 Note: This instrument of delegation contains relevant powers and functions that commenced on 3 October 2024 and are operational on and from that date. The instrument does not reference powers and functions that commenced on 3 October 2024 that will have no effective operation as at that date. These powers and functions will become operative at a future time, for example, when a rule is made to commence the transition to new framework plans. A new instrument of delegation will be executed at the relevant time.

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Contents FOI 25/26-0749

  • National Disability Insurance Scheme Act 2013 ……………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………… 1
  • Instrument of Delegation 2 of 2025……………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………….. 1
  • Schedule 1 ………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………… 3
  • Section 10 (Substitutions) ……………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………. 3
  • Access ……………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………… 4
  • Revocation of participant status …………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………… 5
  • Planning ……………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………. 6
  • Planning ………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………….. 10
  • Planning – Compensation …………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………. 12
  • Planning – Compensation …………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………. 15
  • Compensation …………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………. 17
  • Plan Variation ………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………….. 21
  • Plan Reassessment ………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………….. 25
  • Children ………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………….. 28
  • Nominees ……………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………….. 29
  • Review of Decisions …………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………. 32
  • Information Handling ………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………… 33
  • Information Handling ………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………… 34
  • Information Handling ………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………… 35
  • Claims & Payments ………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………….. 38
  • Scheme Debt Recovery …………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………….. 39
  • Specialist Disability Accommodation Dwelling Enrolment ………………………………………………………………………………………………………………………………………………………………………………………………………………………………………. 42
  • Schedule 2 - Delegations in accordance with level of function ………………………………………………………………………………………………………………………………………………………………………………………………………………………………… 43
  • Plan Approval Delegations …………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………….. 43
  • Schedule 3 - Delegations in accordance with financial limits for section 47A variations ……………………………………………………………………………………………………………………………………………………………………………………………… 44
  • Plan Variation Delegations …………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………….. 44
  • Schedule 4 - Delegations in accordance with financial limits ………………………………………………………………………………………………………………………………………………………………………………………………………………………………….. 45
  • Scheme debt …………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………… 45
  • Abbreviations and References …………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………… 48

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FOI 25/26-0749

Schedule 1

Section 10 (Substitutions)

Description of Power/Function Authority (section of NDIS Act) SES BAND 3 Service Delivery
SES BAND 2 National Operations & Performance
SES BAND 1 Technical Advice and Practice Improvement
EL 1 – 2 Technical Advice and Practice Improvement
APS 6 Technical Advisor (Professional Stream)
Determine that a support is taken not to be declared under subsection 10(4) (as a support that is not a NDIS support) in relation to a participant 10(6) Yes Yes

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FOI 25/26-0749

Access

Description of Power/Function Authority (section of NDIS Act) SES BAND 3 Service Delivery, Children, Specialised Services & Scheme Interfaces
SES BAND 2 State, Territories and Remote, Specialised Service Delivery, National Operations & Performance
SES BAND 1 Scheme Eligibility
EL1 - 2 Scheme Eligibility
APS 6 Access Assessor Quality Officer Access Officer
APS 5 Quality Officer Access Assessor
APS 4 Access Assessor
APS 3 – 4 Access Officer SES BAND 1 Technical Advice and Practice Improvement
EL 1 – 2 Technical Advice and Practice Improvement
APS 6 Technical Advisory
Decide an access request for prospective participants on List A or List D of the Operational Guideline — Access (Access Delegate Level 2) 20(1)(a) Yes Yes Yes No
Decide an access request for any prospective participant not in a defined program or on List A or List D of the Operational Guideline — Access (Access Delegate Level 3) 20(1)(a) Yes Yes Yes No
Decide any access request and power to revoke a person’s status as a participant in the NDIS (Access Delegate Level 4) 20(1)(a) & 30(1) Yes Yes No No
Request information and reports for the purposes of deciding whether to revoke a participant’s status as a participant in the NDIS 30(3) Yes Yes No No
Give a participant a notice of impairments 32BA(1) Yes Yes No No
Vary a notice of impairments 32BA(5) Yes Yes No No
Request information reasonably necessary to decide whether or not the prospective participant meets the access criteria 26(1)(a) Yes Yes Yes Yes
Request a prospective participant to undergo an assessment for the purposes of determining access request 26(1)(b)(i) Yes Yes No Yes
Request a prospective participant to undergo an examination for the purposes of determining access request 26(1)(b)(ii) Yes Yes No Yes

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FOI 25/26-0749

Revocation of participant status

Description of Power/Function Authority (section of NDIS Act) SES BAND 3 Service Delivery, Children, Specialised Services & Scheme Interfaces
SES BAND 2 State, Territories and Remote, Specialised Service Delivery, National Operations & Performance, Children’s Strategy & Services
SES BAND 1 Scheme Eligibility
EL1 - 2 Scheme Eligibility
APS 6 Access Assessor, Quality Officer, Access Officer
APS 5 Quality Officer, Access Assessor
APS 4 Access Assessor
SES BAND 1 State, Territories and Remote, Complex Support Needs, Aged Care and Hospital Interface, National Early Childhood, Compensation, Home and Living Planning & Operations, Participant Safeguarding Response
EL1 - 2 State, Territories and Remote, Complex Support Needs, Aged Care and Hospital Interface, National Early Childhood, Compensation, Home and Living Planning & Operations Scheme Integrity Response Team
Revoke a person’s status as a participant in the NDIS 30(1) Yes Yes Yes
Revoke a participant’s status as a participant in the scheme if the participant fails to provide the requested reports and information within the requested timeframe 30(5) Yes Yes No

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FOI 25/26-0749

Planning

Description of Power/Function Authority (section of NDIS Act) SES BAND 3 Service Delivery, Children, Specialised Services & Scheme Interfaces
SES BAND 2 State, Territories and Remote, Specialised Service Delivery, National Operations & Performance, Children’s Strategy & Services
SES BAND 1 Aged Care & Hospital Interface
SES BAND 1 State, Territories and Remote, Complex Support Needs, National Early Childhood, Performance, Quality & National Workload Management
Scheme Reforms and Transition, Technical Advice and Practice Improvement
Compensation, Home and Living Planning & Operations
EL2 State, Territories and Remote, Complex Support Needs, Aged Care and Hospital Interface, National Early Childhood, Compensation, Home and Living Planning & Operations, Technical Advice and Practice Improvement EL2 Delivery Support (HDD)
EL1 Delivery Support (HDD)
APS 6 Delivery Support (HDD & Service Delivery)
EL 1 Technical Advice and Practice Improvement
APS 6 Technical Advisor (Professional Stream)
EL1 State, Territories and Remote, Complex Support Needs, Aged Care and Hospital Interface, National Early Childhood, Compensation, Home and Living Planning & Operations
APS 6 Planner, Compensation, PSO
APS 4 - 5 Planner, Compensation, PSO APS 3 Compensation, PSO APS 4 – 6 Local Community Connectors SES BAND 1 Scalable Integrity Responses
EL2 Scalable Integrity Responses
EL1 Scalable Integrity Responses
APS6 Frontline Integrity
APS5 Frontline Integrity
EL2 Frontline Integrity
Facilitate the preparation of an initial plan for a participant 32(1) Yes Yes Yes Yes No Yes Yes Yes No No No No
Facilitate the preparation of a subsequent plan for a participant 32(3) Yes Yes Yes Yes No Yes Yes Yes No Yes Yes Yes
Approve a participant’s plan in accordance with Planner Delegate Level 1 in Schedule 2 33(2) Yes Yes Yes Yes Yes Yes Yes Yes No Yes Yes Yes
Approve a participant’s plan in accordance 33(2) Yes Yes Yes Yes Yes Yes Yes No No Yes Yes Yes

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FOI 25/26-0749

Planning (continued)

Description of Power/Function Authority (section of NDIS Act) SES BAND 3 Service Delivery, Children, Specialised Services & Scheme Interfaces
SES BAND 2 State, Territories and Remote, Specialised Service Delivery, National Operations & Performance, Children’s Strategy & Services
SES BAND 1 Aged Care & Hospital Interface
SES BAND 1 State, Territories and Remote, Complex Support Needs, National Early Childhood, Performance, Quality & National Workload Management
Scheme Reforms and Transition, Technical Advice and Practice Improvement
Compensation, Home and Living Planning & Operations
EL2 State, Territories and Remote, Complex Support Needs, Aged Care and Hospital Interface, National Early Childhood, Compensation, Home and Living Planning & Operations, Technical Advice and Practice Improvement EL2 Delivery Support (HDD)
EL1 Delivery Support (HDD)
APS 6 Delivery Support (HDD & Service Delivery)
EL 1 Technical Advice and Practice Improvement
APS 6 Technical Advisor (Professional Stream)
EL1 State, Territories and Remote, Complex Support Needs, Aged Care and Hospital Interface, National Early Childhood, Compensation, Home and Living Planning & Operations
APS 6 Planner, Compensation, PSO
APS 4 - 5 Planner, Compensation, PSO APS 3 Compensation, PSO APS 4 – 6 Local Community Connectors SES BAND 1 Scalable Integrity Responses
EL2 Scalable Integrity Responses
EL1 Scalable Integrity Responses
APS6 Frontline Integrity
APS5 Frontline Integrity
EL2 Frontline Integrity
with Planner Delegate Level 2 in Schedule 2
Approve a participant’s plan in accordance with Planner Delegate Level 3 in Schedule 2 33(2) Yes Yes Yes Yes Yes Yes No No No Yes Yes No
Approve a participant’s plan in accordance with Planner Delegate Level 4 in Schedule 2 33(2) Yes Yes No Yes Yes No No No No Yes No No
Approve a participant’s plan — no limit (also referred to as Planner Delegate Level 5) 33(2) Yes No No No No No No No No No No No

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FOI 25/26-0749

Planning (continued)

Description of Power/Function Authority (section of NDIS Act) SES BAND 3 Service Delivery, Children, Specialised Services & Scheme Interfaces
SES BAND 2 State, Territories and Remote, Specialised Service Delivery, National Operations & Performance, Children’s Strategy & Services
SES BAND 1 Aged Care & Hospital Interface
SES BAND 1 State, Territories and Remote, Complex Support Needs, National Early Childhood, Performance, Quality & National Workload Management
Scheme Reforms and Transition, Technical Advice and Practice Improvement
Compensation, Home and Living Planning & Operations
EL2 State, Territories and Remote, Complex Support Needs, Aged Care and Hospital Interface, National Early Childhood, Compensation, Home and Living Planning & Operations, Technical Advice and Practice Improvement EL2 Delivery Support (HDD)
EL1 Delivery Support (HDD)
APS 6 Delivery Support (HDD & Service Delivery)
EL 1 Technical Advice and Practice Improvement
APS 6 Technical Advisor (Professional Stream)
EL1 State, Territories and Remote, Complex Support Needs, Aged Care and Hospital Interface, National Early Childhood, Compensation, Home and Living Planning & Operations
APS 6 Planner, Compensation, PSO
APS 4 - 5 Planner, Compensation, PSO APS 3 Compensation, PSO APS 4 – 6 Local Community Connectors SES BAND 1 Scalable Integrity Responses
EL2 Scalable Integrity Responses
EL1 Scalable Integrity Responses
APS6 Frontline Integrity
APS5 Frontline Integrity
EL2 Frontline Integrity
Request information reasonably necessary for the purposes of preparing and approving the statement of participant supports 36(2)(a) Yes Yes Yes Yes Yes Yes Yes Yes Yes No No No
Request a participant to undergo an assessment for the purpose of preparing and approving a statement of participant supports 36(2)(b)(i) Yes Yes Yes Yes No Yes Yes Yes Yes No No No
Request a participant to undergo an examination for the purpose of preparing 36(2)(b)(ii) Yes Yes Yes Yes No Yes Yes Yes Yes No No No

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FOI 25/26-0749

Planning (continued)

| Description of Power/Function | Authority (section of NDIS Act) | SES BAND 3 Service Delivery, Children, Specialised Services & Scheme Interfaces
SES BAND 2 State, Territories and Remote, Specialised Service Delivery, National Operations & Performance, Children’s Strategy & Services
SES BAND 1 Aged Care & Hospital Interface | SES BAND 1 State, Territories and Remote, Complex Support Needs, National Early Childhood, Performance, Quality & National Workload Management
Scheme Reforms and Transition, Technical Advice and Practice Improvement
Compensation, Home and Living Planning & Operations | EL2 State, Territories and Remote, Complex Support Needs, Aged Care and Hospital Interface, National Early Childhood, Compensation, Home and Living Planning & Operations, Technical Advice and Practice Improvement | EL2 Delivery Support (HDD)
EL1 Delivery Support (HDD)
APS 6 Delivery Support (HDD & Service Delivery)
EL 1 Technical Advice and Practice Improvement
APS 6 Technical Advisor (Professional Stream) | EL1 State, Territories and Remote, Complex Support Needs, Aged Care and Hospital Interface, National Early Childhood, Compensation, Home and Living Planning & Operations
APS 6 Planner, Compensation, PSO | APS 4 - 5 Planner, Compensation, PSO | APS 4 – 6 Local Community Connectors | SES BAND 1 Scalable Integrity Responses
EL2 Scalable Integrity Responses | EL1 Scalable Integrity Responses
APS6 Frontline Integrity
EL2 Frontline Integrity | | — | — | — | — | — | — | — | — | — | — | — | — | | and approving a statement of participant supports | | | | | | | | | | | | | Make a further request under s36(2) if satisfied it was reasonable for the participant or other person not to have complied with the request within the specified period | 36(3)(b)(ii) | Yes | Yes | Yes | Yes | No | Yes | Yes | Yes | No | No | | Extend the grace period longer than six weeks for temporary absence of a participant | 40(2)(b) | Yes | Yes | Yes | No | No | Yes | Yes | No | No | No |

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FOI 25/26-0749

Planning (continued)

Description of Power/Function Authority (section of NDIS Act) SES BAND 3 Board, Legal, Reviews, Actuarial & Data
SES BAND 2 Reviews & Information Release
SES BAND 2 NCC & Complaints
SES BAND 1 NCC
EL 1 - 2 NCC Operations
APS 6 NCC Service Officer
APS 4 – 5 NCC Service Officer APS 3 NCC Service Officer EL 1 – 2 Scheme Integrity Response Team APS 6 Planner (SIRT only) SES BAND 1 External Review
EL 1 - 2 External Review
Management Management
Facilitate the preparation of a participant’s plan 32(1) Yes Yes Yes Yes Yes Yes Yes Yes Yes
Approve a participant’s plan in accordance with Planner Delegate Level 1 in Schedule 2 33(2) Yes Yes Yes Yes Yes Yes Yes Yes Yes
Approve a participant’s plan in accordance with Planner Delegate Level 2 in Schedule 2 33(2) Yes Yes Yes No Yes Yes Yes Yes Yes
Approve a participant’s plan in accordance with Planner Delegate Level 3 in Schedule 2 33(2) Yes Yes No No Yes Yes Yes Yes No
Approve a participant’s plan in accordance with Planner Delegate Level 4 in Schedule 2 33(2) Yes No No No Yes No Yes No No
Approve a participant’s plan — no limit (also referred to as Planner Delegate Level 5) 33(2) Yes No No No No No No No No
Request information reasonably necessary for the purposes of preparing and approving the statement of participant supports 36(2)(a) Yes No No No No No No No No
Request a participant to undergo an assessment for the purpose of preparing and approving a statement of participant supports 36(2)(b)(i) Yes No No No No No No No No
Request a participant to undergo an examination for the purpose of preparing and approving a statement of participant supports 36(2)(b)(ii) Yes No No No No No No No No
Extend the grace period longer than six weeks for 40(2)(b) Yes No No No No No No No No

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FOI 25/26-0749

Planning (continued)

Description of Power/Function Authority (section of NDIS Act) SES BAND 3 Board, Legal, Reviews, Actuarial & Data
SES BAND 2 Reviews & Information Release
SES BAND 2 NCC & Complaints
SES BAND 1 NCC
EL 1 - 2 NCC Operations
APS 6 NCC Service Officer
APS 4 – 5 NCC Service Officer APS 3 NCC Service Officer EL 1 – 2 Scheme Integrity Response Team APS 6 Planner (SIRT only) SES BAND 1 External Review
EL 1 - 2 External Review
Management Management
temporary absence of a participant
Provide or fund other supports during a period of suspension of a participant’s plan if it is appropriate 41(2)(b) Yes No No No No No No No No
Decide that a NDIS amount can be paid to a participant, notwithstanding subsection 45(4) 45(5) No No No No Yes Yes No No No

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FOI 25/26-0749

Planning — Compensation

For plan approvals where compensation may apply only. Refer to Planning for power to approve a participant’s plan when the NDIS (Supports for Participants — Accounting for Compensation) Rules 2013 do not apply. Rules means the NDIS (Supports for Participants — Accounting for Compensation) Rules 2013.

Description of Power/Function Authority (section of NDIS Act /Rules) SES BAND 3 Children, Specialised Services & Scheme Interfaces
SES BAND 2 Specialised Service Delivery
SES BAND 1 Compensation EL2 Compensation EL1 Compensation APS 6 Compensation APS 5 Compensation APS 4 Compensation
Determine that an agreement to give up a right to compensation was not reasonable, in the circumstances. 3.1(d) Yes Yes Yes Yes No No No
Approve a participant’s plan, which adopts the annualised Plan Value (per Schedule 2) for Planner Delegate Level 1 and takes into account compensation, including the power to:
(a) identify the Compensation Reduction Amount (CRA) in accordance with para 3.11 to 3.21 of the Compensation Rules, and
(b) reduce the funding for reasonable and necessary supports that would otherwise be approved by the appropriate CRA; and
(c) ignore the whole or part of a CRA if appropriate to do so in the special circumstances of the case.
3.4, 3.5, 3.11-3.21 and 3.10, Compensation Rules Yes Yes Yes Yes Yes Yes No
Approve a participant’s plan, which adopts the annualised Plan Value (per Schedule 2) for Planner Delegate Level 2 and takes into account compensation, including the power to:
(a) identify the CRA in accordance with para 3.11 to 3.21 of the Compensation Rules, and
(b) reduce the funding for reasonable and necessary supports that would otherwise be approved by the appropriate CRA; and
(c) ignore the whole or part of a CRA if appropriate to do so in the special circumstances of the case.
3.4, 3.5, 3.11-3.21 and 3.10, Compensation Rules Yes Yes Yes Yes Yes Yes No

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FOI 25/26-0749

Planning — Compensation (continued)

Description of Power/Function Authority (section of NDIS Act /Rules) SES BAND 3 Children, Specialised Services & Scheme Interfaces
SES BAND 2 Specialised Service Delivery
SES BAND 1 Compensation EL2 Compensation EL1 Compensation APS 6 Compensation APS 5 Compensation APS 4 Compensation
Approve a participant’s plan, which adopts the annualised Plan Value (per Schedule 2) for Planner Delegate Level 3 and takes into account compensation, including to:
(a) identify the CRA in accordance with para 3.11 to 3.21 of the Compensation Rules,
(b) reduce the funding for reasonable and necessary supports that would otherwise be approved by the appropriate CRA; and
(c) ignore the whole or part of a CRA if appropriate to do so in the special circumstances of the case.
3.4, 3.5, 3.11-3.21 and 3.10, Compensation Rules Yes Yes Yes Yes Yes No No
Approve a participant’s plan, which adopts the annualised Plan Value (per Schedule 2) for Planner Delegate Level 4, and takes into account compensation, including to:
(a) identify the CRA in accordance with para 3.11 to 3.21 of the Compensation Rules,
(b) reduce the funding for reasonable and necessary supports that would otherwise be approved by the appropriate CRA; and
(c) ignore the whole or part of a CRA if appropriate to do so in the special circumstances of the case.
3.4, 3.5, 3.11-3.21 and 3.10, Compensation Rules Yes Yes Yes No No No No
Approve a participant’s plan — with no limit, and takes into account compensation, including to:
(d) identify the CRA in accordance with para 3.11 to 3.21 of the Compensation Rules,
(e) reduce the funding for reasonable and necessary supports that would otherwise be approved by the appropriate CRA; and
(f) ignore the whole or part of a CRA if appropriate to do so in the special circumstances of the case.
3.4, 3.5, 3.11-3.21 and 3.10, Compensation Rules Yes No No No No No No

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FOI 25/26-0749

Planning — Compensation (continued)

Description of Power/Function Authority (section of NDIS Act /Rules) SES BAND 3 Children, Specialised Services & Scheme Interfaces
SES BAND 2 Specialised Service Delivery
SES BAND 1 Compensation EL2 Compensation EL1 Compensation APS 6 Compensation APS 5 Compensation APS 4 Compensation
Request information reasonably necessary for the purposes of preparing and approving the statement of participant supports 36(2)(a) Yes Yes Yes Yes Yes Yes Yes

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FOI 25/26-0749

Planning — Compensation

For plan approvals where compensation may apply only. Refer to Planning for power to approve a participant’s plan when the NDIS (Supports for Participants — Accounting for Compensation) Rules 2013 do not apply. Rules means the NDIS (Supports for Participants — Accounting for Compensation) Rules 2013.

Description of Power/Function Authority (section of NDIS Act /Rules) SES BAND 3 Legal, Reviews, Actuarial & Data
SES BAND 2 Reviews & Information Release, Children’s Strategy & Services
SES BAND 1 Complex Support Needs, Aged Care & Hospital Interface, National Early Childhood, Home and Living Planning & Operations, External Review EL 2 Complex Support Needs, Aged Care & Hospital Interface, National Early Childhood, Home and Living Planning & Operations, External Review, Delivery Support (HDD) EL 1 External Review, Delivery Support (HDD) APS 6 Delivery Support (HDD) Complex Support Needs, Aged Care & Hospital Interface, National Early Childhood, Home and Living Planning & Operations APS 6 Planner (Home and Living Planning & Operations), Case Management APS 5-6 Planner (Specialised Service Delivery)
Approve a participant’s plan, which adopts the annualised Plan Value (per Schedule 2) for Planner Delegate Level 1 and takes into account compensation, including the power to:
(d) reduce the funding for reasonable and necessary supports that would otherwise be approved by the appropriate CRA.
3.4, 3.5 Yes Yes Yes Yes Yes Yes Yes Yes
Approve a participant’s plan, which adopts the annualised Plan Value (per Schedule 2) for Planner Delegate Level 2 and takes into account compensation, including the power to:
(d) reduce the funding for reasonable and necessary supports that would otherwise be approved by the appropriate CRA.
3.4, 3.5 Yes Yes Yes Yes Yes Yes Yes
Approve a participant’s plan, which adopts the annualised Plan Value (per Schedule 2) for Planner Delegate Level 3 and takes into account compensation, including to:
(d) reduce the funding for reasonable and necessary supports that would otherwise be approved by the appropriate CRA.
3.4, 3.5 Yes Yes Yes Yes Yes Yes No

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FOI 25/26-0749

Planning — Compensation (continued)

Description of Power/Function Authority (section of NDIS Act /Rules) SES BAND 3 Legal, Reviews, Actuarial & Data
SES BAND 2 Reviews & Information Release, Children’s Strategy & Services
SES BAND 1 Complex Support Needs, Aged Care & Hospital Interface, National Early Childhood, Home and Living Planning & Operations, External Review EL 2 Complex Support Needs, Aged Care & Hospital Interface, National Early Childhood, Home and Living Planning & Operations, External Review, Delivery Support (HDD) EL 1 External Review, Delivery Support (HDD) APS 6 Delivery Support (HDD) Complex Support Needs, Aged Care & Hospital Interface, National Early Childhood, Home and Living Planning & Operations APS 6 Planner (Home and Living Planning & Operations), Case Management APS 5-6 Planner (Specialised Service Delivery)
Approve a participant’s plan, which adopts the annualised Plan Value (per Schedule 2) for Planner Delegate Level 4, and takes into account compensation, including to:
(g) reduce the funding for reasonable and necessary supports that would otherwise be approved by the appropriate CRA.
3.4, 3.5 Yes Yes Yes Yes No No No No
Approve a participant’s plan — with no limit, and takes into account compensation, including to:
(h) reduce the funding for reasonable and necessary supports that would otherwise be approved by the appropriate CRA.
3.4, 3.5 Yes No No No No No No No

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Compensation

Description of Power/Function Authority (section of NDIS Act/Rules) SES BAND 3 Children, Specialised Services & Scheme Interfaces, Legal, Reviews, Actuarial & Data
SES BAND 2 Specialised Service Delivery
SES BAND 1 Compensation
EL2 Compensation EL1 Compensation APS 6 Compensation APS 5 Compensation SES BAND 2 Reviews & Information Release
SES BAND 1 External Review
Advise a person in relation to the likely compensation reduction amount (CRA), or elements of the likely (CRA) that would apply in relation to a settlement or agreement Rule 3.8 Yes Yes Yes Yes Yes No
Issue a written notice requiring the participant or prospective participant to take action specified in the notice 104(2) Yes Yes Yes No No No
Form the opinion that the participant or prospective participant may be entitled to compensation on the basis that an agreement to give up compensation is void, ineffective or unenforceable, and issue a notice requiring the participant or prospective participant to take action specified in the notice 104(2) and 104(6) Yes Yes Yes No No No
Extend the specified period to take action to claim or obtain compensation (in response to an application by the participant or prospective participant) 104(5A) Yes Yes Yes Yes No No
Take action to claim or obtain compensation in the name of the participant or prospective participant, where there has been a failure to comply with a requirement to take action to obtain compensation 105(4)(a) Yes No No No No No
Take over the conduct of an existing claim, where there has been a failure to comply with a requirement to take action to obtain compensation 105(4)(b) Yes No No No No No
Give notice that the CEO (Chief Executive Officer) is considering taking action to claim or obtain compensation in the name of the participant or prospective participant, or take over the conduct of any existing claim 105(6)(a) Yes Yes Yes No No No

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FOI 25/26-0749

Compensation (continued)

Description of Power/Function Authority (section of NDIS Act/Rules) SES BAND 3 Children, Specialised Services & Scheme Interfaces, Legal, Reviews, Actuarial & Data
SES BAND 2 Specialised Service Delivery
SES BAND 1 Compensation
EL2 Compensation EL1 Compensation APS 6 Compensation APS 5 Compensation SES BAND 2 Reviews & Information Release
SES BAND 1 External Review
Take whatever steps are appropriate to bring the claim to a conclusion 105A(2)(a) Yes No No No No No
Settle the proceedings either with or without obtaining judgement, if the claim is before a court 105A(2)(b) Yes No No No No No
Take such steps as are necessary to enforce the judgment, if the claim is before a court and judgement has been obtained in favour of the plaintiff 105A(2)(c) Yes No No No No No
Require the participant or prospective participant to sign any document relevant to a claim made or taken over by the CEO 105A(3) Yes Yes No No No Yes
Apply to the Federal Court of Australia for a direction that a document relevant to a claim made or taken over by the CEO be signed on behalf of the participant or prospective participant by a person appointed by the CEO 105A(4)(a) Yes Yes No No No Yes
Apply to the Court or Tribunal in which proceedings relating to a claim made or taken over by the CEO are being heard for a direction that a document relevant to the claim be signed on behalf of the participant or prospective participant 105A(4)(b) Yes Yes No No No Yes
Appoint a person to sign a document, on behalf of the participant or prospective participant, which is relevant to a claim made or taken over by the CEO 105A(4)(a) Yes Yes No No No Yes
Give written notice that the CEO proposes to make an application to a Court or Tribunal seeking a direction that a document relevant to the claim, made or taken over by the CEO, be signed on behalf of the participant or prospective participant 105A(5) Yes Yes Yes No No No
Give written notice to the potential compensation payer that the CEO may wish to recover an 109(1) Yes Yes Yes Yes Yes No

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FOI 25/26-0749

Compensation (continued)

Description of Power/Function Authority (section of NDIS Act/Rules) SES BAND 3 Children, Specialised Services & Scheme Interfaces, Legal, Reviews, Actuarial & Data
SES BAND 2 Specialised Service Delivery
SES BAND 1 Compensation
EL2 Compensation EL1 Compensation APS 6 Compensation APS 5 Compensation SES BAND 2 Reviews & Information Release
SES BAND 1 External Review
amount from the compensation payer (preliminary notice)
Give written notice to the insurer that the CEO may wish to recover an amount from the insurer (preliminary notice) 109(2) Yes Yes Yes Yes Yes No
Give written notice to the compensation payer that the CEO proposes to recover from the compensation payer the amount specified in the notice (recovery notice) 111(1) Yes Yes Yes Yes Yes No
Give written notice to the insurer that the CEO proposes to recover from the insurer the amount specified in the notice (recovery notice) 111(2) Yes Yes Yes Yes Yes No
Revoke the preliminary notice and give the compensation payer notice that the preliminary notice has been revoked 114(2)(a) Yes Yes Yes Yes Yes No
Give the potential compensation payer written permission to pay the participant or prospective participant a compensation payment 114(2)(c) Yes Yes Yes Yes Yes No
Revoke the preliminary notice and give the insurer notice that the preliminary notice has been revoked 114(4)(a) Yes Yes Yes Yes Yes No
Give the insurer written permission to pay the participant or prospective participant a compensation payment 114(4)(c) Yes Yes Yes Yes Yes No
Determine an amount that a potential compensation payer or insurer is to pay the Agency where a compensation payer or insurer makes a payment after receiving a preliminary notice or recovery notice in contravention of s 114 115(1) Yes Yes Yes Yes Yes No

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Compensation (continued)

Description of Power/Function Authority (section of NDIS Act/Rules) SES BAND 3 Children, Specialised Services & Scheme Interfaces, Legal, Reviews, Actuarial & Data
SES BAND 2 Specialised Service Delivery
SES BAND 1 Compensation
EL2 Compensation EL1 Compensation APS 6 Compensation APS 5 Compensation SES BAND 2 Reviews & Information Release
SES BAND 1 External Review
Treat the whole or part of a compensation payment as not having been fixed by a judgment or settlement (i.e. disregard certain payments), if appropriate to do so in the special circumstances of the case 116 Yes Yes Yes Yes Yes No

Page | 20

FOI 25/26-0749

Plan Variation

Description of Power/Function Authority (section of NDIS Act) SES BAND 3 Service Delivery, Children, Specialised Services & Scheme Interfaces, Legal, Reviews, Actuarial & Data
SES BAND 2 State, Territories and Remote, Specialised Service Delivery, National Operations & Performance, Reviews & Information Release, Children’s Strategy & Services
SES BAND 1 Aged Care and Hospital Interface Technical Advice and Practice Improvement Home and Living Planning & Operations
SES BAND 1 State, Territories and Remote, Complex Support Needs, National Early Childhood, Compensation Home and Living Planning & Operations, Participant Safeguarding Response, External Review EL2 State, Territories and Remote, Participant Safeguarding Response, Complex Support Needs, Aged Care and Hospital Interface, National Early Childhood, Technical Advice and Practice Improvement, Compensation, Home and Living Planning & Operations EL1 Technical Advice and Practice Improvement, Delivery Support (HDD)
APS6 Delivery Support (HDD & Service Delivery), Technical Advisor
EL1 State, Territories and Remote, Participant Safeguarding Response, Complex Support Needs, Aged Care and Hospital Interface, National Early Childhood, Compensation, Home and Living Planning & Operations
APS6 Planner, PSO, Compensation, Local Community Connectors
APS4 - 5 Planner, PSO, Compensation, Local Community Connectors APS3 PSO, Compensation
Vary a participant’s plan 47A(1),(2) Yes Yes Yes Yes Yes Yes Yes
Vary a plan in accordance with Planner Delegate Level 1 in Schedule 3 47A Yes Yes Yes Yes Yes Yes Yes
Vary a plan in accordance with Planner Delegate Level 2 in Schedule 3 47A Yes Yes Yes Yes Yes Yes No
Vary a plan in accordance with Planner Delegate Level 3 in Schedule 3 47A Yes Yes Yes Yes Yes No No

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FOI 25/26-0749

Plan Variation (continued)

Description of Power/Function Authority (section of NDIS Act) SES BAND 3 Service Delivery, Children, Specialised Services & Scheme Interfaces, Legal, Reviews, Actuarial & Data
SES BAND 2 State, Territories and Remote, Specialised Service Delivery, National Operations & Performance, Reviews & Information Release, Children’s Strategy & Services
SES BAND 1 Aged Care and Hospital Interface Technical Advice and Practice Improvement Home and Living Planning & Operations
SES BAND 1 State, Territories and Remote, Complex Support Needs, National Early Childhood, Compensation Home and Living Planning & Operations, Participant Safeguarding Response, External Review EL2 State, Territories and Remote, Participant Safeguarding Response, Complex Support Needs, Aged Care and Hospital Interface, National Early Childhood, Technical Advice and Practice Improvement, Compensation, Home and Living Planning & Operations EL1 Technical Advice and Practice Improvement, Delivery Support (HDD)
APS6 Delivery Support (HDD & Service Delivery), Technical Advisor
EL1 State, Territories and Remote, Participant Safeguarding Response, Complex Support Needs, Aged Care and Hospital Interface, National Early Childhood, Compensation, Home and Living Planning & Operations
APS6 Planner, PSO, Compensation, Local Community Connectors
APS4 - 5 Planner, PSO, Compensation, Local Community Connectors APS3 PSO, Compensation
Vary a plan in accordance with Planner Delegate Level 4 in Schedule 3 47A(4)(b) Yes Yes No No No No No
Vary a plan in accordance with Planner Delegate Level 5 in Schedule 3 47A(4)(d) Yes No No No No No No
Decide not to vary a participant’s plan 47A(8) Yes Yes Yes Yes Yes Yes Yes
Inform the participant that further time is needed to decide whether or not to vary the participant’s plan Yes Yes Yes Yes Yes Yes Yes
Decide, after further time, to not vary the participant’s plan Yes Yes Yes Yes Yes Yes Yes

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FOI 25/26-0749

Plan Variation (continued)

Description of Power/Function Authority (section of NDIS Act) SES BAND 3 Service Delivery, Children, Specialised Services & Scheme Interfaces, Legal, Reviews, Actuarial & Data
SES BAND 2 State, Territories and Remote, Specialised Service Delivery, National Operations & Performance, Reviews & Information Release, Children’s Strategy & Services
SES BAND 1 Aged Care and Hospital Interface Technical Advice and Practice Improvement Home and Living Planning & Operations
SES BAND 1 State, Territories and Remote, Complex Support Needs, National Early Childhood, Compensation Home and Living Planning & Operations, Participant Safeguarding Response, External Review EL2 State, Territories and Remote, Participant Safeguarding Response, Complex Support Needs, Aged Care and Hospital Interface, National Early Childhood, Technical Advice and Practice Improvement, Compensation, Home and Living Planning & Operations EL1 Technical Advice and Practice Improvement, Delivery Support (HDD)
APS6 Delivery Support (HDD & Service Delivery), Technical Advisor
EL1 State, Territories and Remote, Participant Safeguarding Response, Complex Support Needs, Aged Care and Hospital Interface, National Early Childhood, Compensation, Home and Living Planning & Operations
APS6 Planner, PSO, Compensation, Local Community Connectors
APS4 - 5 Planner, PSO, Compensation, Local Community Connectors APS3 PSO, Compensation
Request information reasonably necessary for the purposes of varying the participant’s plan 50(2)(a) Yes Yes Yes Yes Yes Yes Yes
Request a participant to undergo an assessment for the purposes of varying a participant’s plan 90(2)(b)(i) Yes Yes Yes Yes Yes Yes Yes
Request a participant to undergo an examination for the purposes of varying a participant’s plan 90(2)(b)(ii) Yes Yes Yes Yes Yes Yes Yes

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FOI 25/26-0749

Plan Variation (continued)

Description of Power/Function Authority (section of NDIS Act) SES BAND 2 NCC & Complaints
SES BAND 1 NCC
EL 1 - 2 NCC Operations
APS 6 NCC Service Officer
APS 4 – 5 NCC Service Officer SES BAND 1 Complaints
EL 1 - 2 Complaints
APS 5 – 6 Complaints
APS 3 NCC Service Officer
SES BAND 1 External Review
EL1 - 2 External Review
APS6 Case Management APS5 Case Management SES BAND 1 Scalable Integrity Responses
EL2 Scalable Integrity Responses
EL1 Scalable Integrity Responses
APS6 Frontline Integrity
APS5 Frontline Integrity
Vary a participant’s plan 47A(1),(2) Yes Yes Yes Yes Yes Yes Yes Yes Yes
Vary a plan in accordance with Planner Delegate Level 1 in Schedule 3 47A Yes Yes Yes Yes Yes Yes Yes Yes Yes
Vary a plan in accordance with Planner Delegate Level 2 in Schedule 3 47A Yes Yes No Yes Yes Yes Yes Yes Yes
Vary a plan in accordance with Planner Delegate Level 3 in Schedule 3 47A Yes No No Yes Yes No Yes Yes No
Vary a plan in accordance with Planner Delegate Level 4 in Schedule 3 47A No No No Yes No No Yes No No
Vary a plan in accordance with Planner Delegate Level 5 in Schedule 3 47A No No No No No No No No No
Decide not to vary a participant’s plan 47A(4)(b) Yes Yes Yes Yes Yes Yes No No No
Inform the participant that further time is needed to decide whether or not to vary the participant’s plan 47A(4)(d) No No No Yes Yes Yes No No No
After further time, decide not to vary the participant’s plan 47A(8) No No No Yes Yes Yes No No No
Request information reasonably necessary for the purposes of varying the participant’s plan 50(2)(a) Yes Yes Yes No No No Yes Yes Yes
Request a participant to undergo an assessment for the purposes of varying a participant’s plan 50(2)(b)(i) No No No No No No Yes Yes Yes
Request a participant to undergo an examination for the purposes of varying a participant’s plan 50(2)(b)(ii) No No No No No No Yes Yes Yes

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FOI 25/26-0749

Plan Reassessment

Description of Power/Function Authority (section of NDIS Act) SES BAND 3 Service Delivery, Children, Specialised Services & Scheme Interfaces, Legal, Reviews, Actuarial & Data
SES BAND 2 State, Territories and Remote, Specialised Service Delivery, National Operations & Performance, Reviews & Information Release, NCC & Complaints, Children’s Strategy & Services
SES BAND 1 State, Territories and Remote, Complex Support Needs, Aged Care and Hospital Interface, National Early Childhood, Technical Advice and Practice Improvement, Participant Safeguarding Response, Compensation, Home and Living Planning & Operations
EL1 - 2 State, Territories and Remote, Participant Safeguarding Response, Complex Support Needs, Aged Care and Hospital Interface, National Early Childhood, Technical Advice and Practice Improvement Compensation, Home and Living Planning & Operations, Delivery Support HDD
APS 6 Technical Advisor (Professional Stream)
APS6 Planner, Delivery Support (HDD)
APS3 - 6 Planner, PSO, Compensation, Local Community Connectors SES BAND 1 NCC
EL 1 – 2 NCC Operations
APS 3 – 6 NCC Service Officer
SES BAND 1 External Review
EL1 - 2 External Review
APS5 – 6 Case Management
SES BAND 1 Scalable Integrity Responses
EL1 - 2 Scalable Integrity Responses
APS5 - 6 Frontline Integrity
Conduct a reassessment of a participant’s plan at any time 48(1) Yes Yes Yes Yes No Yes Yes
Decide that the plan needs to be varied 48(3)(a) Yes Yes Yes Yes Yes Yes Yes

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FOI 25/26-0749

Plan Reassessment (continued)

Description of Power/Function Authority (section of NDIS Act) SES BAND 3 Service Delivery, Children, Specialised Services & Scheme Interfaces, Legal, Reviews, Actuarial & Data
SES BAND 2 State, Territories and Remote, Specialised Service Delivery, National Operations & Performance, Reviews & Information Release, NCC & Complaints, Children’s Strategy & Services
SES BAND 1 State, Territories and Remote, Complex Support Needs, Aged Care and Hospital Interface, National Early Childhood, Technical Advice and Practice Improvement, Participant Safeguarding Response, Compensation, Home and Living Planning & Operations
EL1 - 2 State, Territories and Remote, Participant Safeguarding Response, Complex Support Needs, Aged Care and Hospital Interface, National Early Childhood, Technical Advice and Practice Improvement Compensation, Home and Living Planning & Operations, Delivery Support HDD
APS 6 Technical Advisor (Professional Stream)
APS6 Planner, Delivery Support (HDD)
APS3 - 6 Planner, PSO, Compensation, Local Community Connectors SES BAND 1 NCC
EL 1 – 2 NCC Operations
APS 3 – 6 NCC Service Officer
SES BAND 1 External Review
EL1 - 2 External Review
APS5 – 6 Case Management
SES BAND 1 Scalable Integrity Responses
EL1 - 2 Scalable Integrity Responses
APS5 - 6 Frontline Integrity
Decide that the plan needs to be reassessed 48(3)(b) Yes Yes Yes Yes No Yes Yes
Decide not to conduct a plan reassessment 48(3)(c) Yes Yes Yes Yes No Yes No
Reassess the plan before the reassessment date 49(1) Yes Yes No Yes No Yes No
Request information reasonably necessary for the purposes of reassessing the participant’s 50(2)(a) Yes Yes No Yes Yes Yes Yes

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Plan Reassessment (continued)

Description of Power/Function Authority (section of NDIS Act) SES BAND 3 Service Delivery, Children, Specialised Services & Scheme Interfaces, Legal, Reviews, Actuarial & Data
SES BAND 2 State, Territories and Remote, Specialised Service Delivery, National Operations & Performance, Reviews & Information Release, NCC & Complaints, Children’s Strategy & Services
SES BAND 1 State, Territories and Remote, Complex Support Needs, Aged Care and Hospital Interface, National Early Childhood, Technical Advice and Practice Improvement, Participant Safeguarding Response, Compensation, Home and Living Planning & Operations
EL1 - 2 State, Territories and Remote, Participant Safeguarding Response, Complex Support Needs, Aged Care and Hospital Interface, National Early Childhood, Technical Advice and Practice Improvement Compensation, Home and Living Planning & Operations, Delivery Support HDD
APS 6 Technical Advisor (Professional Stream)
APS6 Planner, Delivery Support (HDD)
APS3 - 6 Planner, PSO, Compensation, Local Community Connectors SES BAND 1 NCC
EL 1 – 2 NCC Operations
APS 3 – 6 NCC Service Officer
SES BAND 1 External Review
EL1 - 2 External Review
APS5 – 6 Case Management
SES BAND 1 Scalable Integrity Responses
EL1 - 2 Scalable Integrity Responses
APS5 - 6 Frontline Integrity
plan
Request a participant to undergo an assessment for the purposes of reassessing a participant’s plan 50(2)(b)(i) Yes Yes No Yes No Yes Yes
Request a participant to undergo an examination for the purposes of reassessing a participant’s plan 50(2)(b)(ii) Yes Yes No Yes No Yes Yes

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FOI 25/26-0749

Children

Description of Power/Function Authority (section of NDIS Act) SES BAND 3 Service Delivery, Children, Specialised Services & Scheme Interfaces, Partners, Providers and Home and Living, Legal, Reviews, Actuarial & Data,
SES BAND 2 State, Territories and Remote, Specialised Service Delivery, National Operations & Performance, Home and Living, Reviews & Information Release, Partners and Providers, NCC & Complaints, Children’s Strategy & Services
SES BAND 1 State, Territories and Remote, Scheme Eligibility, Complex Support Needs, Aged Care and Hospital Interface, National Early Childhood, Compensation, Participant Safeguarding Response, Home and Living Planning & Operations, NCC
EL1 - 2 State, Territories and Remote, Scheme Eligibility, Participant Safeguarding Response, Complex Support Needs, Aged Care and Hospital Interface, National Early Childhood, Compensation, Home and Living Planning & Operations, NCC Operations
SES BAND 1 External Review
EL1 - 2 External Review
Determine that a person, other than the person with parental responsibility, can do an act or thing required to be done by or in relation to a child under the NDIS Act 74(1)(b) Yes Yes Yes
Make a determination that a child can self-represent 74(5) Yes Yes Yes
Determine that one or more persons, who would have had parental responsibility for a child if there was no guardian, have parental responsibility for the child instead of the guardian 75(2) Yes Yes Yes
Determine that one or more persons have parental responsibility for a child 75(3) Yes Yes Yes
Revoke determinations made under section 74 regarding a child’s representative 77(1) Yes Yes Yes

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FOI 25/26-0749

Nominees

Description of Power/Function Authority (section of NDIS Act) SES BAND 3 Service Delivery, Children, Specialised Services & Scheme Interfaces, Partners, Providers and Home & Living, Legal, Reviews, Actuarial & Data
SES BAND 2 State, Territories and Remote, Specialised Service Delivery, National Operations & Performance, Home and Living, Reviews & Information Release, Partners and Providers, Children’s Strategy & Services
SES BAND 1 State, Territories and Remote, Complex Support Needs, Aged Care and Hospital Interface, National Early Childhood, Compensation, Participant Safeguarding Response, Home and Living Planning & Operations
EL1 - 2 State, Territories and Remote, Participant Safeguarding Response, Complex Support Needs, Aged Care and Hospital Interface, National Early Childhood, Compensation, Home and Living Planning & Operations, Technical Advice and Practice Improvement
APS6 Delivery Support (HDD & Service Delivery)
Quality Officer
APS5 Quality Officer
APS4 – 6 Planner, Local Community Connectors
APS3 – 6 PSO, Compensation
SES BAND 1 NCC
EL1 - 2 NCC Operations
APS 3 – 6 NCC Service Officer
SES BAND 1 External Review, Complaints
EL1 - 2 External Review Complaints
APS5 – 6 Case Management Complaints
All officers
Require a nominee to inform the Agency of an event or change or circumstances that is likely to have a certain effect 83(1) Yes Yes Yes Yes No
Require a plan nominee to give the Agency a statement relating to the disposal of an NDIS amount 84(1) Yes Yes Yes Yes No
Appoint a plan nominee at the request of the participant 86(2)(a) Yes Yes Yes Yes No
Appoint a plan nominee on the initiative of the CEO 86(2)(b) Yes Yes Yes Yes No
Appoint a correspondence nominee at the request of the participant 87(2)(a) Yes Yes Yes Yes No

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FOI 25/26-0749

Nominees (continued)

Description of Power/Function Authority (section of NDIS Act) SES BAND 3 Service Delivery, Children, Specialised Services & Scheme Interfaces, Partners, Providers and Home & Living, Legal, Reviews, Actuarial & Data
SES BAND 2 State, Territories and Remote, Specialised Service Delivery, National Operations & Performance, Home and Living, Reviews & Information Release, Partners and Providers, Children’s Strategy & Services
SES BAND 1 State, Territories and Remote, Complex Support Needs, Aged Care and Hospital Interface, National Early Childhood, Compensation, Participant Safeguarding Response, Home and Living Planning & Operations
EL1 - 2 State, Territories and Remote, Participant Safeguarding Response, Complex Support Needs, Aged Care and Hospital Interface, National Early Childhood, Compensation, Home and Living Planning & Operations, Technical Advice and Practice Improvement
APS6 Delivery Support (HDD & Service Delivery)
Quality Officer
APS5 Quality Officer
APS4 – 6 Planner, Local Community Connectors
APS3 – 6 PSO, Compensation
SES BAND 1 NCC
EL1 - 2 NCC Operations
APS 3 – 6 NCC Service Officer
SES BAND 1 External Review, Complaints
EL1 - 2 External Review Complaints
APS5 – 6 Case Management Complaints
All officers
Appoint a correspondence nominee on the initiative of the CEO 87(2)(b) Yes Yes Yes Yes No
Cancel appointment of nominee 89 Yes Yes Yes Yes No
Cancel or suspend appointment of nominee 90 Yes Yes Yes Yes No
Suspend and cancel appointment of nominee in cases of physical, mental, or financial harm 91 Yes Yes Yes Yes No
Appoint another person to be the nominee for a specified period where the nominee is suspended 92(3) Yes Yes Yes Yes No
Inform correspondence nominee of the giving of a notice to a 96(1) Yes Yes Yes Yes No

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FOI 25/26-0749

Nominees (continued)

Description of Power/Function Authority (section of NDIS Act) SES BAND 3 Service Delivery, Children, Specialised Services & Scheme Interfaces, Partners, Providers and Home & Living, Legal, Reviews, Actuarial & Data
SES BAND 2 State, Territories and Remote, Specialised Service Delivery, National Operations & Performance, Home and Living, Reviews & Information Release, Partners and Providers, Children’s Strategy & Services
SES BAND 1 State, Territories and Remote, Complex Support Needs, Aged Care and Hospital Interface, National Early Childhood, Compensation, Participant Safeguarding Response, Home and Living Planning & Operations
EL1 - 2 State, Territories and Remote, Participant Safeguarding Response, Complex Support Needs, Aged Care and Hospital Interface, National Early Childhood, Compensation, Home and Living Planning & Operations, Technical Advice and Practice Improvement
APS6 Delivery Support (HDD & Service Delivery)
Quality Officer
APS5 Quality Officer
APS4 – 6 Planner, Local Community Connectors
APS3 – 6 PSO, Compensation
SES BAND 1 NCC
EL1 - 2 NCC Operations
APS 3 – 6 NCC Service Officer
SES BAND 1 External Review, Complaints
EL1 - 2 External Review Complaints
APS5 – 6 Case Management Complaints
All officers
participant and the terms of the notice
Disclose information to a participant’s nominee 66(3) Yes Yes Yes Yes Yes

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FOI 25/26-0749

Review of Decisions

Description of Power/Function Authority (section of NDIS Act) SES BAND 3 Service Delivery, Children, Specialised Services & Scheme Interfaces, Legal, Reviews, Actuarial & Data, Chief Operating Officer/Enabling Services,
SES BAND 2 State, Territories and Remote, Specialised Service Delivery, Chief Financial Officer, National Operations & Performance, Reviews & Information Release, Children’s Strategy & Services, NCC & Complaints
SES BAND 1 State, Territories and Remote, Complex Support Needs, Aged Care and Hospital Interface, National Early Childhood, Review, Compensation, Home and Living Planning & Operations, Technical Advice & Practice Improvement
External Review, Complaints
NCC
EL1 - 2 State, Territories and Remote, Complex Support Needs, Aged Care and Hospital Interface, National Early Childhood, Review — access, Review — planning, Compensation, Home and Living Planning & Operations, Delivery Support (HDD), Technical Advice & Practice Improvement
External Review, Complaints
NCC Operations
APS 6 Delivery Support (HDD)
APS5 - 6 Planner, Review — access, Review — planning, Compensation, Technical Advisory, Case Management, Complaints
APS 4 Review — access, Review — planning, Technical Advisory
APS3 – 6 NCC Service Officer
Review a reviewable decision 100(5) Yes Yes Yes

Page | 32

FOI 25/26-0749

Information Handling

Description of Power/ Function Authority (section of NDIS Act) SES BAND 3 Service Delivery, Children, Specialised Services & Scheme Interfaces
SES BAND 2 State, Territories & Remote, Specialised Service Delivery, National Operations & Performance, Children’s Strategy & Services
SES BAND 1 Compensation
EL1 - 2 Compensation
APS 6 Compensation
APS 5 Compensation SES BAND 1 Scheme Eligibility
EL2 Integrity Management
EL1 Integrity Management
APS 4 – 6 Integrity Management
SES BAND 1 State, Territories and Remote, Participant Safeguarding Response, Complex Support Needs, Aged Care and Hospital Interface, National Early Childhood
EL 2 State, Territories and Remote, Participant Safeguarding Response
EL1 - 2 National Access Program Support
Obtain information from participants and prospective participants to ensure the integrity of the National Disability Insurance Scheme 53(1) Yes Yes Yes Yes Yes Yes
Obtain information from other persons to ensure the integrity of the National Disability Insurance Scheme 55(1) Yes No No No Yes Yes
Decide that the collection, recording, disclosure or use of information is reasonably necessary for research, actuarial analysis, or policy development 60(3) Yes Yes No No No No
Disclose information where it is necessary in the public interest 66(1)(a) Yes No No No Yes No
Disclose information to certain classes of people e.g., the Secretary of a Department of State of the Cth etc. 66(1)(b) Yes No No No No No

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FOI 25/26-0749

Information Handling (continued)

Description of Power/ Function Authority (section of NDIS Act) SES BAND 3 Integrity Transformation and Technology Services
SES BAND 2 Fraud Fusion Taskforce & Integrity Capability
SES BAND 1 Fraud Investigations, Intelligence and Analytics, Scalable Integrity Response
EL2 Fraud Investigations Intelligence and Analytics Scalable Integrity Response
EL1 Scalable Integrity Response
EL1 Fraud Investigations Intelligence and Analytics
APS6 Senior Intelligence Analyst Senior Investigator Payments Integrity Scalable Integrity Response Scheme Integrity Response
APS5 Intelligence Analyst Investigator Payments Integrity Scalable Integrity Response
APS4 Payments Integrity Scalable Integrity Response
Obtain information from participants and prospective participants to ensure the integrity of the National Disability Insurance Scheme 53(1) Yes Yes
Obtain information from other persons to ensure the integrity of the National Disability Insurance Scheme 55(1) Yes Yes
Decide that the collection, recording, disclosure or use of information is reasonably necessary for research, actuarial analysis, or policy development 60(3) No No
Disclose information where it is necessary in the public interest 66(1)(a) Yes No
Disclose information to certain classes of people e.g., the Secretary of a Department of State of the Cth etc. 66(1)(b) Yes No

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FOI 25/26-0749

Information Handling (continued)

INFORMATION HANDLING Authority (section of NDIS Act) Description of Power/Function SES BAND 3 First Nations, Legal, Reviews, Actuarial & Data, Service Design and Improvement, Partners, Providers and Home & Living, Chief Operating Officer/Enabling Services
SES BAND 2 Chief Counsel, Reviews & Information Release, Scheme Interfaces & Intergovernmental Relations, Chief Financial Officer, Policy and Practice Leadership, Home and Living, Partners and Providers, Markets,, Scheme Actuary & Chief Data Officer
SES BAND 2 Co-Design and Engagement SES BAND 1 Co-Design, Engagement & Inclusion, First Nations
EL1 – EL2 Co-Design, Engagement & Inclusion, First Nations
APS6 Co-Design, Engagement & Inclusion, First Nations
SES BAND 1 Scheme Policy, Participant Outcomes, Evidence & Evaluation SES BAND 1 Providers, Market Stewardship, Market Strategy SES BAND 1 Technical Advice and Practice Improvement
EL2 Provider Exit Coordination
SES BAND 1 Data & Analytics
EL2 Data & Analytics
Deputy Chief Counsel Special Counsel
EL2 Principal Legal Officer Agency Legal Services Branch
SES BAND 1 Information Release, Privacy & Legal Operations
EL 2 Principal Legal Officer Resolutions
EL 1 Senior Legal Officer Resolutions
EL1-2 Release & Privacy Officer
EL2 Intergovernment Relations & Mainstream EL 2 Quality & Safeguards Interface
135 53(1) Obtain information from participants and prospective participants to ensure the integrity of the National Disability Insurance Scheme Yes No No No No No Yes Yes No No Yes
136 55(1) Obtain information from other persons to ensure the integrity of the National Disability Insurance Scheme Yes No No No No No No Yes No No No

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FOI 25/26-0749

Information Handling (continued)

INFORMATION HANDLING Authority (section of NDIS Act) Description of Power/Function SES BAND 3 First Nations, Legal, Reviews, Actuarial & Data, Service Design and Improvement, Partners, Providers and Home & Living, Chief Operating Officer/Enabling Services
SES BAND 2 Chief Counsel, Reviews & Information Release, Scheme Interfaces & Intergovernmental Relations, Chief Financial Officer, Policy and Practice Leadership, Home and Living, Partners and Providers, Markets,, Scheme Actuary & Chief Data Officer
SES BAND 2 Co-Design and Engagement SES BAND 1 Co-Design, Engagement & Inclusion, First Nations
EL1 – EL2 Co-Design, Engagement & Inclusion, First Nations
APS6 Co-Design, Engagement & Inclusion, First Nations
SES BAND 1 Scheme Policy, Participant Outcomes, Evidence & Evaluation SES BAND 1 Providers, Market Stewardship, Market Strategy SES BAND 1 Technical Advice and Practice Improvement
EL2 Provider Exit Coordination
SES BAND 1 Data & Analytics
EL2 Data & Analytics
Deputy Chief Counsel Special Counsel
EL2 Principal Legal Officer Agency Legal Services Branch
SES BAND 1 Information Release, Privacy & Legal Operations
EL 2 Principal Legal Officer Resolutions
EL 1 Senior Legal Officer Resolutions
EL1-2 Release & Privacy Officer
EL2 Intergovernment Relations & Mainstream EL 2 Quality & Safeguards Interface
137 60(3) Decide that the collection, recording, disclosure or use of information is reasonably necessary for research, actuarial analysis, or policy development Yes Yes Yes Yes Yes No Yes Yes No No No
138 66(1)(a) Disclose information where it is necessary in the public interest Yes Yes No No Yes Yes No Yes Yes Yes Yes
139 66(1)(b) Disclose information to certain classes of people e.g., the Secretary of a Department of State of the Cth etc. Yes Yes No No Yes No Yes Yes Yes Yes No

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FOI 25/26-0749

Information Handling (continued)

(Continuation of table header columns without additional rows on this page)

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FOI 25/26-0749

Claims & Payments

Description of Power/Function Authority (section of NDIS Act) SES BAND 3 Integrity Transformation & Technology Services
SES BAND 2 Integrity & Payments Transformation
SES BAND 1 Claims and Payments
EL1 – 2 Claims and Payments APS4 – 6 Payments, Finance, Payments Performance, Corporate Operations SES BAND 3 Service Delivery
SES BAND 2 NCC & Complaints
SES BAND 1 NCC
EL1 – 2 NCC Operations
APS4 – 6 NCC Service Officer
The powers and functions that are exercisable by the CEO under section 45 of the NDIS Act 45 Yes Yes Yes No No
Decide that a claim for payment has been made in accordance with subsections (2), (3) and (5) 45A(1) Yes Yes Yes Yes Yes
Treat a claim that does not meet the requirements in s 45A(3) as having been made if satisfied it is appropriate to do so 45A(4) Yes Yes Yes Yes Yes
Treat a claim as having been made in accordance with s 45A(5) if satisfied exceptional circumstances justify the claim being made after the end of the applicable period and the claim was made within a reasonable period, having regard to those circumstances 45A(6) Yes Yes No Yes No

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FOI 25/26-0749

In this instrument, power to write off debt is in relation to NDIS amounts only or an amount due and payable to the NDIA from Scheme funds. Refer to the financial delegations policy for write off Agency debts.

Scheme Debt Recovery

Description of Power/Function Authority (section of NDIS Act) SES BAND 3 Service Delivery, Children, Specialised Services & Scheme Interfaces, Chief Operations Officer/Enabling Services, Legal, Reviews, Actuarial & Data, Integrity Transformation and Technology Services
SES BAND 2 States, Territories and Remote, Specialised Service Delivery, National Operations & Performance, Chief Financial Officer, Fraud Fusion Taskforce and Integrity Capability
SES BAND 1 Fraud Investigations
EL1 - 2 Fraud Investigations
SES BAND 1 Budget Management, Strategy & Support EL2 Finance Accounting Management Accounting EL1 - 2 Finance Accounting Scheme Debt Management APS 6 Finance Scheme Debt SES BAND 1 - 2 Service Delivery
EL 2 Service Delivery
SES BAND 1 Compensation EL1 - 2 Compensation Chief Counsel
Deputy Chief Counsel
All Officers
Bring legal proceedings to recover a debt owed to the Agency 183(1) Yes No Yes No No No No Yes No Yes No
Enter into an arrangement with a person to pay a debt owed to the Agency in accordance with Schedule 4 184(1) Yes Yes Yes No Yes Yes No Yes Yes No No
Terminate or alter an arrangement entered into under s 184(1) in accordance with Schedule 4 184(4) Yes Yes Yes No Yes Yes No Yes Yes No No

Page | 39

FOI 25/26-0749

Scheme Debt Recovery (continued)

Description of Power/Function Authority (section of NDIS Act) SES BAND 3 Service Delivery, Children, Specialised Services & Scheme Interfaces, Chief Operations Officer/Enabling Services, Legal, Reviews, Actuarial & Data, Integrity Transformation and Technology Services
SES BAND 2 States, Territories and Remote, Specialised Service Delivery, National Operations & Performance, Chief Financial Officer, Fraud Fusion Taskforce and Integrity Capability
SES BAND 1 Fraud Investigations
EL1 - 2 Fraud Investigations
SES BAND 1 Budget Management, Strategy & Support EL2 Finance Accounting Management Accounting EL1 - 2 Finance Accounting Scheme Debt Management APS 6 Finance Scheme Debt SES BAND 1 - 2 Service Delivery
EL 2 Service Delivery
SES BAND 1 Compensation EL1 - 2 Compensation Chief Counsel
Deputy Chief Counsel
All Officers
Recover amounts from financial institutions where NDIS amounts have been paid to a person other than the intended recipient 185(1) Yes Yes Yes Yes Yes Yes No Yes Yes Yes No
Recover amounts from financial institutions where NDIS amounts have been paid to the credit of an account and the intended recipient dies before the payments have been made 185(2) Yes Yes Yes Yes Yes Yes No Yes Yes Yes No
Obtain information from a person who owes a debt to the Agency 186 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes

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SCHEME DEBT RECOVERY

Description of Power/Function Authority (section of NDIS Act) SES BAND 3 Service Delivery, Children, Specialised Services & Scheme Interfaces, Chief Operations Officer/Enabling Services, Legal, Reviews, Actuarial & Data, Integrity Transformation and Technology Services

SES BAND 2 States, Territories and Remote, Specialised Service Delivery, National Operations & Performance, Chief Financial Officer, Fraud Fusion Taskforce and Integrity Capability
SES BAND 1
Fraud Investigations

EL1 - 2
Fraud Investigations
redacted: s22 Budget Management, Strategy & Support EL2
Finance Accounting

Management Accounting
EL1 - 2
Finance Scheme Debt
APS 6
Finance Scheme Debt
SES BAND 1 - 2
Service Delivery

EL 2
Service Delivery
SES BAND 1
Compensation
EL1 - 2
Compensation
Chief Counsel

Deputy Chief Counsel
All Officers
Obtain information about a person who owes a debt to the Agency 187 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
Write off a debt due to the Agency 190 Yes Yes Yes No Yes Yes No No No No No
Waive Agency’s right to recover debt 191, 192
194, 195
Yes Yes Yes No Yes No No No No No No

Specialist Disability Accommodation Dwelling Enrolment FOI 25/26-0749

SDA (SPECIALIST DISABILITY ACCOMMODATION) Rules’ means the National Disability Insurance Scheme (Specialist Disability Accommodation) Rules 2020.

Description of Power/Function Authority (section of NDIS Act/Rule) SES BAND 3
Partners, Providers and Home & Living

SES BAND 2
Home and Living

SES BAND 1
Home and Living Capital

EL1 – 2
Home and Living Capital

APS 6
Home and Living Capital
APS 4 – 5
Home and Living Capital
Require an applicant to give the CEO information or documents in relation to a specialist disability accommodation dwelling enrolment application Section 25(5) SDA Rules Yes Yes
Decide whether to enroll a specialist disability accommodation dwelling Section 26 SDA Rules Yes No
Decide to cancel the enrolment of a specialist disability accommodation dwelling Section 27 SDA Rules Yes No
Request for another person to certify that the information and matters provided at the time of dwelling enrolment continue to apply Section 30 SDA Rules Yes No

Schedule 2 - Delegations in accordance with level of function FOI 25/26-0749

The delegations in Schedule 1 that are exercised in accordance with level of function are subject to the following:

a) The level of function is a distribution of expected participant plan costs, as indicated by the participants’ disability and the related functional impairment. b) The financial risk of a decision increases as a plan’s costs deviates from the norm for a level of function. c) The ICT systems have been designed that as financial risk increases, so does the minimum delegation required to approve decision. d) Level of function and associated distribution of costs is specified and controlled by the Scheme Actuary (noting the complexity and breadth of the packages inhibits the ability to publish them in this Instrument).

Plan Approval Delegations

The dollar amounts in the table are based on 12 months plan duration and plans not 12 months long are prorated at a rate equal to the variance in duration (For example, the amounts in the table will be halved for a plan of 6 months duration)

Level of function Delegate 1 Delegate 2 Delegate 3 Delegate 4 Delegate 5
1 $16,445.00 $31,625.00 $63,250.00 $1,265,000 Over 1,265,000
2 $19,607.50 $47,437.50 $94,875.00 $1,265,000 Over 1,265,000
3 $22,770.00 $50,600.00 $101,200.00 $1,265,000 Over 1,265,000
4 $29,095.00 $56,925.00 $151,800.00 $1,265,000 Over 1,265,000
5 $35,420.00 $75,900.00 $151,800.00 $1,265,000 Over 1,265,000
6 $44,907.50 $107,525.00 $156,543.75 $1,265,000 Over 1,265,000
7 $60,720.00 $126,500.00 $158,125.00 $1,265,000 Over 1,265,000
8 $72,105.00 $158,125.00 $215,050.00 $1,265,000 Over 1,265,000
9 $94,875.00 $189,750.00 $253,000.00 $1,265,000 Over 1,265,000
10 $158,125.00 $253,000.00 $379,500.00 $1,265,000 Over 1,265,000
11 $189,750.00 $316,250.00 $442,750.00 $1,265,000 Over 1,265,000
12 $221,375.00 $347,875.00 $442,750.00 $1,265,000 Over 1,265,000
13 $284,625.00 $379,500.00 $442,750.00 $1,265,000 Over 1,265,000
14 $316,250.00 $442,750.00 $442,750.00 $1,265,000 Over 1,265,000
15 $379,500.00 $442,750.00 $442,750.00 $1,265,000 Over 1,265,000

Schedule 3 - Delegations in accordance with financial limits for redacted: s47 variations

Plan Variation Delegations

The dollar amounts in the table are based on 12 months plan duration and plans not 12 months long are prorated at a rate equal to the variance in duration (For example, the amounts in the table will be halved for a plan of 6 months duration)

Plan Delegate Level Delegate 1 Delegate 2 Delegate 3 Delegate 4 Delegate 5
Amount $2,500 $5,000 $10,000 $50,000 Over $50,000

Schedule 4 - Delegations in accordance with financial limits FOI 25/26-0749

Scheme debt

A Scheme debt is an amount of monies due to the Agency for a payment of an NDIS amount (to or in respect of a participant) made to a person who is not entitled for any reason to the payment of the NDIS amount (section 182(1) of the NDIS Act), or an amount due and payable to the NDIA (National Disability Insurance Agency), including as a result of:

a. Incorrect payment or overpayment to a provider or participant (including nominees acting on behalf of participants), b. Compensations matters; and c. Other debts relating to the operations of the NDIS Act.

If you are responsible for managing debts and/or waivers under the NDIS Act, you must act in accordance with the legislation, the Scheme Debt Policy and this Instrument of Delegation.

In the operation of the delegated functions under s184(1) and (4), the following financial limits are set separately where they apply for providers and participants who enter an arrangement to repay a Scheme debt to the Agency via a payment schedule.

For those situations where the person is a provider

Description of Power/Function Authority (section of NDIS Act) Chief Financial Officer

DCEO Service Delivery

DCEO Integrity Transformation & Technology Services
SES BAND 2
Fraud Fusion Taskforce & Integrity Capability

SES BAND 1
Fraud Investigations
EL 2
Fraud Investigations
Scheme Debt
EL 1
Fraud Investigations
Scheme Debt
APS6
Finance
(Scheme Debt Team only)
Enter into an arrangement with a person to pay a debt owed to the Agency (where the person is a provider) 184(1) Unlimited Yes
$2,000,000
Yes
$500,000
Yes
$100,000
Yes
$50,000
Terminate or alter an arrangement entered into under s 184(1) (where the person is a provider) 184(4) Unlimited Yes
$2,000,000
Yes
$500,000
Yes
$100,000
Yes
$50,000

For those situations where the person is a participant FOI 25/26-0749

Description of Power/Function (section of NDIS Act) Authority (section of NDIS Act) Chief Financial Officer

DCEO Service Delivery

DCEO Integrity Transformation & Technology Services
SES BAND 2
Fraud Fusion Taskforce & Integrity Capability

SES BAND 1
Fraud Investigations
Compensation
EL2
Fraud Investigations
Scheme Debt
Compensation
EL1
Fraud Investigations
Scheme Debt
Compensation
APS6
Finance
(Scheme Debt Team only)
Enter into an arrangement with a person to pay a debt owed to the Agency (where the person is a participant) 184(1) Unlimited Yes
$1,000,000
Yes
$250,000
Yes
$50,000
Yes
$25,000
Terminate or alter an arrangement entered into with a person under s 184(1) (where the person is a participant) 184(4) Unlimited Yes
$1,000,000
Yes
$250,000
Yes
$50,000
Yes
$25,000

Scheme Debt Recovery FOI 25/26-0749

In this instrument:

  • a determination to clear debt through a write-off enables the CEO to reinstate the debt later and resume recovery action, if there is a change in circumstances that led to the delegate’s original decision to write-off the debt.
  • a determination to clear debt through a waiver result in a permanent bar to the recovery of a debt (or part thereof), effectively the debt ceases to exist, and no further recovery action can be taken.

For waivers and write-offs in relation to participant and provider debt for NDIS amounts or an amount due and payable to the NDIA from Scheme funds.

Description of Power/Function Authority (section of NDIS Act) DCEO Enabling Services/COO

Chief Financial Officer

DCEO Integrity Transformation & Technology Services
SES BAND 2
Fraud Fusion Taskforce & Integrity Capability

SES BAND 1
Fraud Investigations
EL2
Fraud Investigations
Scheme Debt
EL1
Fraud Investigations
Scheme Debt
APS6
Finance
(Scheme Debt Team only)
161. Write off a debt due to the Agency 190 $1,000,000 $250,000 $50,000 $10,000 $1,000
162. Waive Agency’s right to recover debt 191, 192, 194, 195 $1,000,000 $100,000 $10,000 $200 N/A
163 Waive Agency’s right to recover a small debt ($200) 193 $200 $200 $200 $200 N/A

FOI 25/26-0749

Abbreviations and References

APS Level

  • CEO – Chief Executive Officer
  • SES BAND 3 DCEO – Deputy Chief Executive Officer Refer to - Australian Public Service Commission Work level standards: SES
  • SES BAND 3 COO – Chief Operating Officer Refer to - Australian Public Service Commission Work level standards: SES
  • SES BAND 2 GM – General Manager Refer to - Australian Public Service Commission Work level standards: SES
  • SES BAND 1 BM – Branch Manager and State Manager Refer to - Australian Public Service Commission Work level standards: SES
  • EL2 – Executive Level 2, also Refer to - Australian Public Service Commission Work level standards: Executive Level 2
  • EL1 – Executive Level 1, also Refer to - Australian Public Service Commission Work level standards: Executive Level 1
  • APS6 - Refer to - Australian Public Service Commission Work level standards: APS Level 6
  • APS5 - Refer to - Australian Public Service Commission Work level standards: APS Level 5
  • APS4 - Refer to - Australian Public Service Commission Work level standards: APS Level 4
  • APS3 - Refer to - Australian Public Service Commission Work level standards: APS Level 3

Job title

  • HDD – High Decision Delegate
  • NCC – National Contact Centre
  • Planner – also includes:
    • Aged Care Hospital Interface Liaison (Aged Care and Hospital Interface Branch);
    • Complex Support Needs (CSN) Liaison staff (Complex Support Support Needs Branch);
    • Technical Advisors (Professional Stream)/Technical Advisory (Technical Advice and Practice Improvement Branch); and
    • Planner Supervisor
  • PSO – Participant Support Officer, also include:
    • APS6 PSO Supervisor
    • APS5 PSO Practice Lead