Our Reference: FOI 24/25-1774
Scope
The consultation request letter (27 February 2025) for FOI REF 24/25-0930 stated:
“The relevant line area has conducted a preliminary search for documents which are likely to be relevant to your request. They have advised that there are around 35 cases, each with approximately 480 Knowledge Articles in each case.”
- As referred to there, please provide a list of the case types
Response:
- MobilePhoneCase
- Enquiry
- HospitalDischarge
- Access Decision
- Access Request
- Update Bank Account
- Check-in
- Claim and Payment Enquiry
- Community Connections
- Create or Extend Grace Period
- Create Person Account
- Early Supports
- Feedback and Complaints
- Functional Capacity Assessment
- Personal and Environmental Circumstances
- Internal Review
- Manage Authorised Representative
- Manage Provider Relationship
- My NDIS Contact Bulk Reassignment
- Participant Budget Update
- Participant Risk Assessment
- Payment Authorisation
- Plan Approval
- Plan Implementation
- Plan Transition
- Plan Change
- Program Initiated Payment
- Reasonable and Necessary
- Request for Action
- Request For Service
- Restricted Access
- SFOF
- Streaming
- Suspend or Reactivate Plan
- Technical Advice
- Update Person Account
- Update Profile
Our Reference: FOI 24/25-1774
- PACE User Management
- Claim and Payment Verification
- Claim Manual Review
- Participant Critical Incident
- Eligibility Reassessment
- Evidence Extension
- Leaving the NDIS
- CareGap
- CarePlan
- Admission
- Appeal
- Complaint
- Concurrent Review
- Drug Request
- Grievance
- Service Request
- Case Meeting
- DPO API Access Applications
- DPO Enquiry
- Enrolment
- General Housing Enquiry
- General SDA Enquiry
- Housing Application
- Data Entry
- PACE Team Management
- Quality Assurance
- Manage Staff for an organisation
- Integrity Review
- Vary Impairment Categories