Submission 67 — Centre for Social Impact — Royal Commission into Violence, Abuse, Neglect and Exploitation of People with Disability

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28 October 2020

Royal Commission into Violence, Abuse, Neglect and

Exploitation of People with Disability

GPO Box 1422

Brisbane Old 4001

Submitted Online

Dear Commissioners,

Submission on Employment Pathways for People with Disability The Centre for Social Impact (CSI) Swinburne thanks the Commission for the opportunity to make this submission. CSI Swinburne is a multi-disciplinary research centre within the School of Business, Law and Entrepreneurship at the Swinburne University of Technology, which was established in 2014 as part of the CSI National Network. Our research strives to empower the social impact ecosystem to achieve positive social change through improving the systemic and organisational conditions that shape communities. CSI Swinburne has partnered with genU disability services to develop an evidence-based model that supports employment pathways for people with a disability. Dr Perri Campbell leads the project ‘Connecting Pathways to Employment with the WISE-Ability model’, working with Professor Erin Wilson,

CSI Swinburne’s Uniting Chair in Community Services Innovation, and Ms

Jenny Crosbie, PhD candidate. Dr Perri Campbell is the primary author of this submission, which focuses on recent CSI Swinburne research that identifies barriers to employment for people with disability, and how these barriers can be addressed. Dr Campbell is also available to provide expert witness evidence before a public hearing of the Commission. Connecting Pathways to Employment with the WISE-Ability model The research focused on people with a disability working in Australian Disability Enterprises. The Commission has a specific interest in the employment rates of people with disability. The research speaks directly to this interest. The project team worked collaboratively with genU and a variety of stakeholders

in  the Barwon  region  to use and implement the Work  Integration Social

Enterprise ‘WISE’ model to improve Supported Employees’ work readiness and

their transitions to Hybrid (working  in both a supported setting and  in Open

Employment) or Open Employment. The research was guided by the following questions:

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  • What are the barriers to Open Employment?
  • What Facilitates Open Employment?
  • How can the WISE model be adapted to support Open Employment pathways in a WISE/ADE contexts?

Data collection was conducted via interviews, Action Learning and Steering Committee meetings. In total, 27 interviews, 4 Action Learning workshops, and 5 Steering Committee meetings were held with different groups of stakeholders over the period November 2021 - March 2022. The relevance and purpose of each WISE element in supporting the needs of people with a disability was examined via interviews, a series of Action Learning workshops and Steering Committee meetings. All participants were asked to consider how model elements, like having different physical spaces to work in, would assist people with a disability to learn hard and soft skills and maintain a

job  in Open Employment.  Participants were  able  to  identify a range  of

employment barriers, supports and tools.

The WISE model was adapted by  first  identifying data matching with the

organisational elements in the coding process. New WISE model categories and sub-categories were identified from coding interview data and then cross­ checked with the Action Learning Group data and through discussions in Steering Committee meetings.

Key Findings

The  project generated  significant data about the  limitations  of employer

knowledge in facilitating and creating jobs for people with a disability, and the best practice for supporting employment pathways. To assist the Commission, we have attached the project report to this submission, which presents the key findings in the executive summary. This report also includes the newly developed WISE-Ability model (Appendix 1, page 77), and other resources to assist organisations seeking to emulate this approach to supported employment and pathways to open employment. Overall, the data identifies significant barriers to employment for people with a disability, including: employer confidence, employee confidence and having the right funding structure to support pathways. Funding for Support, particularly in Open Employment, is a key barrier. Moving from intensive-support employment

(i.e.  in an ADE) to Open Employment often results  in support and funding

changes,  creating  difficulties  for employees who want  to  return  to more

supported forms of work after attempting Open Employment.

Individual participants with a disability  felt that they might  like to try Open

Employment, but they were also wary of the limited support and social stigma they believed they would encounter. These disincentives, coupled with the risk of jeopardising Individual Funding Plans and DSP support, meant the pathway to employment was uncertain at best, and at worst, emotionally or physically harmful. Many reported previous experiences in Open Employment where they

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had  been  'thrown   in  at  the  deep  end',  or  experienced  bullying  and

marginalisation. A range of solutions were identified through the WISE-Ability model. These

focus  primarily on  addressing employer knowledge,  appropriate forms  of

support, sustainable employment options and funding barriers. Key solutions include:

  • Providing appropriate and continued forms of support to people with a disability in ADE and open employment settings (see Appendix 1 and 2)

  • Raising awareness and capacity of employers (see Appendix 4)

  • Providing training and development opportunities in the workplace

  • Creating an understanding and respectful workplace culture

  • Facilitating pathways to employment through self-discovery and customised roles

The project has been extended to gather further information about the use of individual NDIS funding and how it can be used flexibly as a solution to existing employment barriers.

Conclusion

The WISE-Ability model provides information to support the transition of ADEs

to organisations  that function  to provide pathways  to Open Employment,

including hybrid options where people choose to blend employment both in Open Employment with employment in ADE environments. Within the WISE­ Ability model, ADEs can be designed to provide both spaces of wellbeing as

well as spaces  that foster  social and economic  participation. The model

provides a set of necessary ingredients and guidance as to how to achieve these. CSI Swinburne once again thanks the Commission for the opportunity to provide this submission. We would welcome the opportunity to discuss the research raised in this submission with the Commission further. In this regard, please do not hesitate to contact Dr Perri Campbell, Social

Impact Research Fellow

Yours sincerely

Libby Ward-Christie Faculty of Business & Law

Director, Centre for Social Impact Swinburne                                                         Centre for Social Impact                                                                                                                     Swinburne

PO Box 218 Hawthorn

Victoria 3122 Australia

Telephone +61 3 9214 3757

http//www.swinburne.edu.au/busin ess-enterprise/research/social 3 impact/