Chapter 3
Access, planning and decisions about supports
The access, planning, evidence and support-decision process itself, from a first access request through to reasonable and necessary support decisions, restrictive practices and using a plan day to day.
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3.1
Access requests and navigation assistance
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Collaborative planning and participant involvement
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Participant goals, circumstances and context
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Check-ins, variations and reassessments
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Receiving, recording and considering evidence
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Consultation with treating professionals
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Reasonable and necessary support decisions
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Treatment vs. capacity building
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Restrictive practices and behaviour support
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Interfaces with health, housing, education and other systems
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Procedural fairness and no predetermination
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Clear reasons and explanation of decisions
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Consistency, individualisation and quality
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Plan implementation, choice and flexibility
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