Chapter 2
Communication, participation and relationships
How the Agency communicates with people, supports their decisions and choices, involves the people they choose to involve, and treats them with cultural safety and professional conduct.
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2.1
Contact and communication
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Supported decision-making
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Choice, control and autonomy
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Nominees, advocates and support people
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Cultural safety and intersectionality
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Children and young people
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Staff conduct, competence and accountability
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