Disclosure Log Documents: FOI 24/25-1367
FOI 24/25-1367
Documents released
The total number of participants leaving the scheme due to mortality from 1 July 2023 – 30 June 2024
Document 1 · source pages 1-1
Assess the participant critical incident risk level
Document 2 · source pages 2-11
Escalate an extreme or high risk participant critical incident
Document 3 · source pages 12-20
Manage participant critical incident case request for action
Document 4 · source pages 21-29
Complaint Call Handling Techniques
Document 5 · source pages 30-33
Managing Unreasonable Behaviour Guideline
Document 7 · source pages 34-41
Participant Critical Incident Framework
Document 8 · source pages 42-55
Participant Critical Incident Form
Document 9 · source pages 56-60
Participant Critical Incident Template Guide
Document 10 · source pages 61-114
Practice Guide – Participant Critical Incident
Document 11 · source pages 115-152
Responding to Suicide and Self Harm Fact Sheet
Document 12 · source pages 153-161
Understanding Suicide and Self Harm Fact Sheet
Document 13 · source pages 162-170
Priority Enquiry Escalation Contacts Team Leader QRG
Document 14 · source pages 171-178
Security contacts for team leaders only
Document · source pages 1-6
Email Process Knowledge Article
Document 15 · source pages 7-52
External Referral Points for Enquiries QRG
Document 16 · source pages 53-65
NCC Team Leader Guidance
Document 17 · source pages 66-80
Participant Critical Incidents (PCI) for Service Officers KA
Document 18 · source pages 81-103
Participant Critical Incidents (PCI) for Team Leader KA
Document 19 · source pages 104-115
How to manage PCI enquiries in PACE
Document · source pages 1-18
Priority Enquiry KA
Document 20 · source pages 19-35
Risk to Self or Others in the Community Priority Enquiry KA
Document 21 · source pages 36-44
Supporting You Through Challenging Situations (The P.U.S.H Button)
Document 22 · source pages 45-60
Threat to Site, Staff, Partners, or Others Team Leader KA
Document 23 · source pages 61-75
Guide – Safeguarding the participant’s interests – Context and background
Document 24 · source pages 76-86
Guide - Conversation style guide appendix A
Document 25 · source pages 87-96
Understand participant critical incidents
Document 26 · source pages 97-114
Understand other incidents
Document 27 · source pages 115-123
Identify risks and vulnerabilities
Document 28 · source pages 124-139
Principles for responding to participant critical incidents
Document 29 · source pages 140-148
Create update or end-date an alert
Document 30 · source pages 149-160
Understand critical incidents involving non-participants
Document 31 · source pages 161-167
Progress a participant critical incident request for action
Document 32 · source pages 168-175
Respond to participant critical incidents
Document 33 · source pages 176-191
Understand mandatory and external reporting for participant critical incidents
Document 34 · source pages 192-205
FOI correspondence and release information
Decision notices
No items.
Document schedules
No items.
Correspondence
No items.